Priestley Rose

114 Bromford Lane, Erdington, Birmingham B24 8BZ
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9.7 68 Reviews
  • Priestley Rose, Birmingham
Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care professionals.

The home takes pride in supporting each individual's well-being and happiness, with an interesting activities programme in place and seasonal food menus.

Residents are welcome to personalise their won bedrooms, while there is also access to a range of therapies via the service.
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Care Provided by Priestley Rose

Type of Service

    Nursing Home
  • For a maximum of 47 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Group/Owner

Person in Charge

  • Anitha Mathew (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (5)

Visiting

  • There are no restrictions the visiting times but if possible please avoid lunch and dinner times.

Parking

  • There is ample car parking spaces at the care home.

Priestley Rose Reviews (68)

9.7

Priestley Rose has a Review Score of 9.7 (9.711) out of 10, based on 33 reviews in the last 2 years.
Over all time Priestley Rose has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Priestley Rose
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Total of 68, showing 21-40
Review from Winston M (Brother of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good hard working and very kind, and look after every one.
Reply from Anitha Mathew, Manager at Priestley Rose
Thank you for your time to complete the review.Much appreciated.
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Review from L I (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank everyone here for the amazing care given to mum from 2018 till March 29 2025. She finally lost her battle with vascular dementia, surrounded by staff and family. It was a peaceful end, mum just went to sleep and never woke up. Her time here allowed her to live life to the full,
with no carers or worries, only fun and games. She was treated with compassion, love, dignity, and wonderful care right up to the end of her amazing life. No pressure sores, prompt intervention, and always had a phone call to follow up any action taken and safe in your hands. Her time with you allowed me for the first time in many years to step back and become a daughter again. To enjoy times with mum filled with laughter without worry, and this was so precious to have. My family and I will always be in your debt for the hard work and dedication you have shown to all the residents. From our hearts, to your hearts.
Reply from Anitha Mathew, Manager at Priestley Rose
Thank you for your kind words. It was our pleasure to look after your mum.
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Review from F R (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our father is being well cared for, is settled and content. Staff are always approachable, friendly and helpful. All make a conscious effort to engage with Dad, when cleaning, dropping off a morning tea and cake etc.
The quality and variety of food and snacks is very good. Staff have a regular routine
of cleaning, prepping patients for the day etc, which is a good practice and ensures regular contact with Dad throughout the day. Wider medical needs are also quickly and efficiently addressed. Thank you to all staff at Priestley for making Dad so comfortable.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose
We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest…read more
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Review from J H (Sister of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has recently moved into the nursing home and was very anxious about the transition. It is still early days, but he has been reassured by the caring staff who make great efforts to help him maintain some independence whilst at the same time, providing the care and support he needs. At each
visit we experienced a very welcoming, homely atmosphere. The staff are always cheerful, helpful, understanding and professional. Thank you to everyone concerned.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose
We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest…read more
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Review from D W (Daughter-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been resident at Priestley Rose since August 2023 and has gone from strength to strength during that time. He always looks contented and happy. He loves his carers and they are amazing with him. As a family, we have always been more than happy with the care provided, the food is
excellent and there is always something going on to keep the residents entertained. We are very grateful that our family member is so well cared for. Thank you all.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose
We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest…read more
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Review from S Y (Friend of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been a resident at priestley rose for 2 years , I'm extremely happy with the care provided and the support given to my mom on a daily basis, there is always activities going on after lunch which mom really enjoys , and they have regular party which are fantastic and always feel very welcomed
when visiting mom so happy mom is here .
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose
We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest…read more
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Review from Glenys B (Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for 5 months and have been really pleased that I was sent here. The care has been excellent and the staff are ready to help in any way that they can. The general atmosphere is of a happy home. They are continually trying to keep the resident occupied and often have singers in on special
occasions. I would recommend Priestly Rose to any one.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose
We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest…read more
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Review from Michael H (Brother of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not speak highly enough of the staff at Priestley Rose. They are kind, caring and attentive, they care for the family just as much as they care for the residents. During my sister's short stay at Priestley Rose, they organised a room so we could celebrate my sister's birthday and treated her with
care and dignity even though they knew we were going to move her because of Priestley Rose being the other side of the city and one and a half hour journey each way (never trust social workers). If we could move Priestley Rose and all the staff to our side of the city we would 100% have stayed there. We hope the new place is as good. Thanks so much everyone at Priestley Rose, you are a credit to your profession. I cannot recommend anywhere more than Priestley Rose if you live Erdington side of the city, they are truly wonderful.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose
We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest…read more
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Review from S S (Sister-in-law of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy with the care received from Priestley Rose.
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Review from S Q (Partner of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner has been at PR for 10 months. He has really settled in and is content. When he arrived at PR he was PEG Fed - he now eats 3 meals a day, PEG is still used for medication and fluids still. Hoping and aiming for fluids to be taken orally and reducing the use of the PEG. He is very happy there.
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Review from P N (Son of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with everything that is done for Mom, likes the food and the food is very good. Happy with the activities and care, can talk to staff about anything.
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Review from M K (Son of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The service my mother receives is very good and also her care is good, but I feel you could try to persuade her to get out of her bedroom more often.
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Review from K T (Son of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although Dad was there for a short period of time before he passed away in hospital, I would like to praise all the staff for everything they did to make his last few weeks comfortable.
Our family were always made welcome during our visits and we were kept up to date on Dad's needs.
Reply from Anitha Mathew, Manager at Priestley Rose
Thank you so much for taking the time to complete the review. Much appreciated.
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Review from Tony C (Son of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was treated with dignity and respect throughout his respite. The food was good and plentiful. Everyone was friendly and polite. The manager down to the cleaning staff all called him by name. My father enjoyed his stay.
Reply from Anitha Mathew, Manager at Priestley Rose
Thank you for taking the time to leave a review. We are delighted to care for your dad.
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Review from John M (Resident) published on 4 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review of Priestlly Rose is that it provides me with a safe and comforting homelike environment.
The staff are excellent and ever willing to aid and assist me with whatever I want or have to do. I always feel at home and loved by all members of staff.
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Review from Joanne J (Daughter of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father's stay at this nursing home was for approximately sixteen months and during all this time we felt the staff were excellent. They really persevered with dad in trying to get him to drink and eat and he never suffered from any bed sores whilst in their care. The nurses were excellent too and
would always keep the family updated with any issues and were always in contact with the registered doctor to keep on top of anything. The staff always made the family very welcome when we visited and they made such an effort with getting residents to participate in numerous activities. The only issue for us is that the rooms are very basic and could do with renovating.
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Review from P H (Daughter of Resident) published on 18 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priestley Rose nursing home staff were extremely professional in all aspects, in caring for my relative, with dignity and respect. Staff always kept the family informed of any changes that affected my relative. I cannot thank all staff enough for the care they provided.
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Review from Catherine H (Wife of Resident) published on 6 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved into Priesley Rose at the beginning of November 2021. He is very happy and has settled in very well. Myself and the family are very happy with the care he has received. All his needs are seen to extremely well; he is enjoying the meals. Food well cooked and well presented. Staff wonderful,
everyone is so friendly, helpful and pleasant. I'm so happy with Priestley Rose.
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Review from Iris P (Partner of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very kind and helpful.
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Review from H H (Husband of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food: Excellent.
Carers: Very sociable and helpful. Nothing is too much for them.
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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Priestley Rose is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for Priestley Rose is calculated as follows: ( (286 Excellents x 5) + (97 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 391 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priestley Rose is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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