Priestley Rose

114 Bromford Lane, Erdington, Birmingham B24 8BZ
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9.6 61 Reviews
  • Priestley Rose, Birmingham
Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care professionals.

The home takes pride in supporting each individual's well-being and happiness, with an interesting activities programme in place and seasonal food menus.

Residents are welcome to personalise their won bedrooms, while there is also access to a range of therapies via the service.

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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 47 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £869
  • Self-Funded Residential Dementia Care: from £869
  • Self-Funded Nursing Care: from £869
  • Self-Funded Nursing Dementia Care: from £869

These prices are only a guideline, please contact Priestley Rose to find out the exact price for your requirements.

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anitha Mathew (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (5)

Visiting

  • There are no restrictions the visiting times but if possible please avoid lunch and dinner times.

Parking

  • There is ample car parking spaces at the care home.

Priestley Rose Reviews (61)

Total of 61, showing 21-40
9.6

Priestley Rose has a Review Score of 9.6 (9.643) out of 10, based on 26 reviews in the last 2 years. Over all time Priestley Rose has 61 reviews.

Overall Experience

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Date Published

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Review from S S (Sister-in-law of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy with the care received from Priestley Rose.

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Review from S Q (Partner of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been at PR for 10 months. He has really settled in and is content. When he arrived at PR he was PEG Fed - he now eats 3 meals a day, PEG is still used for medication and fluids still. Hoping and aiming for fluids to be taken orally and reducing the use of the PEG. He is very happy there.

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Review from P N (Son of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with everything that is done for Mom, likes the food and the food is very good. Happy with the activities and care, can talk to staff about anything.

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Review from M K (Son of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The service my mother receives is very good and also her care is good, but I feel you could try to persuade her to get out of her bedroom more often.

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Review from K T (Son of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Dad was there for a short period of time before he passed away in hospital, I would like to praise all the staff for everything they did to make his last few weeks comfortable.
Our family were always made welcome during our visits and we were kept up to date on Dad's needs.

Reply from Anitha Mathew, Manager at Priestley Rose

Thank you so much for taking the time to complete the review. Much appreciated.

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Review from S Y (Daughter of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, lovely staff, always helpful. Look after my mum wonderfully. Thank you.

Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for taking time to leave a review. We are happy to care for your mum.

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Review from Tony C (Son of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was treated with dignity and respect throughout his respite. The food was good and plentiful. Everyone was friendly and polite. The manager down to the cleaning staff all called him by name. My father enjoyed his stay.

Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for taking the time to leave a review. We are delighted to care for your dad.

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Review from John M (Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review of Priestlly Rose is that it provides me with a safe and comforting homelike environment.
The staff are excellent and ever willing to aid and assist me with whatever I want or have to do. I always feel at home and loved by all members of staff.

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Review from Joanne J (Daughter of Resident) published on 2 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father's stay at this nursing home was for approximately sixteen months and during all this time we felt the staff were excellent. They really persevered with dad in trying to get him to drink and eat and he never suffered from any bed sores whilst in their care. The nurses were excellent too and
would always keep the family updated with any issues and were always in contact with the registered doctor to keep on top of anything. The staff always made the family very welcome when we visited and they made such an effort with getting residents to participate in numerous activities. The only issue for us is that the rooms are very basic and could do with renovating.

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Review from P H (Daughter of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priestley Rose nursing home staff were extremely professional in all aspects, in caring for my relative, with dignity and respect. Staff always kept the family informed of any changes that affected my relative. I cannot thank all staff enough for the care they provided.

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Review from Catherine H (Wife of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Priesley Rose at the beginning of November 2021. He is very happy and has settled in very well. Myself and the family are very happy with the care he has received. All his needs are seen to extremely well; he is enjoying the meals. Food well cooked and well presented. Staff wonderful,
everyone is so friendly, helpful and pleasant. I'm so happy with Priestley Rose.

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Review from Iris P (Partner of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very kind and helpful.

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Review from H H (Husband of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food: Excellent.
Carers: Very sociable and helpful. Nothing is too much for them.

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Review from Mary M (Niece of Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found this nursing home above all else to be kind, caring and helpful. This gives you confidence knowing your loved ones are being looked after, especially in these circumstances today with Covid.

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Review from Joanna B (Daughter of Resident) published on 5 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one all of the staff were extremely helpful. If any problems arose they were dealt with as soon as possible. Everyone is very friendly and like you to be included. The care my Mum received was second to none. She had been in two previous homes and this one is the best by a mile. Would highly
recommend them.

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Review from Stephanie O (Daughter of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom likes it here, the food is good. My Mom likes to bingo and the film shows. The staff are brilliant with my Mom and communication with the family has been excellent over these worrying times.

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Review from Evette C (Daughter of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The past few months have been extremely difficult with the COVID-19 situation and also with the death of a family member. Priestley Rose has been very good at supporting us with the death and I understand that it must have been extremely difficult for the staff team to manage the situation. One member
of staff, in particular, has been outstanding, understanding and empathetic.

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Review from M M (Wife of Resident) published on 13 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly praise the staff at Priestley Rose for the care of my husband. It is second to none. Thye are kind, sympathetic, cheerful and caring.

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Review from T O (Friend of Resident) published on 7 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We wish to thank the management and all the staff for their wonderful care and attention you gave to our late friend, who passed away on March 13th. Thank you once again.

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Review from Vanessa C (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Priestley Rose over five years ago and was only expected to live a few weeks. She was only six stone at the time. Within a year, from the fantastic care and support from the staff and management, my mother went from bedbound to enjoying going out and all the facilities that the home
offered. The staff always worked hard with myself and my sister to get the best for my mam. They never failed to respond to any request from us or my mother. Just to end on this note, my mams last words were I want to go home. Unfortunately, she died in hospital. It was her home at Priestly Rose and the staff were her family. I can't praise the home enough as a professional myself. Thank you to all the staff who loved and care for my mother.

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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Priestley Rose is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Priestley Rose is calculated as follows: ( (206 Excellents x 5) + (94 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 308 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priestley Rose is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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