Priestley Rose

114 Bromford Lane, Erdington, Birmingham B24 8BZ
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9.7 68 Reviews
  • Priestley Rose, Birmingham
Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care professionals.

The home takes pride in supporting each individual's well-being and happiness, with an interesting activities programme in place and seasonal food menus.

Residents are welcome to personalise their won bedrooms, while there is also access to a range of therapies via the service.
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Care Provided by Priestley Rose

Type of Service

    Nursing Home
  • For a maximum of 47 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Group/Owner

Person in Charge

  • Anitha Mathew (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (5)

Visiting

  • There are no restrictions the visiting times but if possible please avoid lunch and dinner times.

Parking

  • There is ample car parking spaces at the care home.

Priestley Rose Reviews (68)

9.7

Priestley Rose has a Review Score of 9.7 (9.711) out of 10, based on 33 reviews in the last 2 years.
Over all time Priestley Rose has 68 reviews.

Overall Experience
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Reviewer Connection to Priestley Rose
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Total of 68, showing 41-60
Review from Mary M (Niece of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found this nursing home above all else to be kind, caring and helpful. This gives you confidence knowing your loved ones are being looked after, especially in these circumstances today with Covid.
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Review from Joanna B (Daughter of Resident) published on 5 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one all of the staff were extremely helpful. If any problems arose they were dealt with as soon as possible. Everyone is very friendly and like you to be included. The care my Mum received was second to none. She had been in two previous homes and this one is the best by a mile. Would highly
recommend them.
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Review from Stephanie O (Daughter of Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom likes it here, the food is good. My Mom likes to bingo and the film shows. The staff are brilliant with my Mom and communication with the family has been excellent over these worrying times.
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Review from Evette C (Daughter of Resident) published on 17 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The past few months have been extremely difficult with the COVID-19 situation and also with the death of a family member. Priestley Rose has been very good at supporting us with the death and I understand that it must have been extremely difficult for the staff team to manage the situation. One member
of staff, in particular, has been outstanding, understanding and empathetic.
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Review from M M (Wife of Resident) published on 13 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly praise the staff at Priestley Rose for the care of my husband. It is second to none. Thye are kind, sympathetic, cheerful and caring.
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Review from T O (Friend of Resident) published on 7 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We wish to thank the management and all the staff for their wonderful care and attention you gave to our late friend, who passed away on March 13th. Thank you once again.
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Review from Vanessa C (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Priestley Rose over five years ago and was only expected to live a few weeks. She was only six stone at the time. Within a year, from the fantastic care and support from the staff and management, my mother went from bedbound to enjoying going out and all the facilities that the home
offered. The staff always worked hard with myself and my sister to get the best for my mam. They never failed to respond to any request from us or my mother. Just to end on this note, my mams last words were I want to go home. Unfortunately, she died in hospital. It was her home at Priestly Rose and the staff were her family. I can't praise the home enough as a professional myself. Thank you to all the staff who loved and care for my mother.
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Review from P B (Son of Resident) published on 8 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Dad went into Priestley Rose on the 22nd of December 2017. The staff and management were friendly, helpful and Dad was happy. Room basic, but clean and tidy. Food was excellent. Any problems were solved, and the atmosphere was lovely. Dad passed away in the hospital on the 18th of January 2020.
We can not thank the home staff enough for all their help, support and excellent care in every way.
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Review from P W (Friend of Resident) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been coming to Priestley Rose for 5 years. Never seen a home with such a lovely atmosphere and I have been in quite a few.
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Review from Carole W (Daughter of Resident) published on 19 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my mother was a resident at Priestley Rose for a short time, she was treated with care, dignity and respect. The staff were exemplary and showed my family great compassion. Thank you all for the wonderful job that you do.
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Review from Deborah S (Daughter of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom was at Priestley Rose for 3 months before sadly passing away. The care and support that mom received was fantastic. Every member of staff we met was caring and welcoming and we cannot thank them enough.
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Review from E P (Wife of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sadly my husband passed away December 13th 2019. He was in Priestly Rose Nursing Home for 9 months before that. He was treated with kindness, consideration, and his dignity was preserved at all times. I cannot thank the staff enough. They are kind, friendly and approachable and do a wonderful job. Thank
you so much.
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Review from P S (Son of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care at this home is exemplary in all aspects. Not only do the staff conduct themselves in a professional and disciplined way, but considerable care and affection are also afforded. For residents with more substantial care needs Priestley Rose is an ideal choice.
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Review from Janet B (Sister of Resident) published on 4 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother is a resident in this care home. He has numerous medical needs and has vascular dementia. This home provides all his needs, both personal and medical. The staff are very friendly and nothing is ever too much trouble. It is very clean, bright and cheerful. Good choice of food.
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Review from Shiela A (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was transferred from hospital to Priestley Rose around 09.30 Thursday 29.3.2018. I visited 14.00 same day and delight! The whole home smelled nice! Greeted and helped by staff on site to go visit my mum who was settled and comfortable in bed in a single well-fitted room. She had already had lunch,
all records done and clothes labelled. Time given with staff for confirmation of information, likes and dislikes. Having visited every day since, the care given with comfort, food, bathing is of a high standard. I and other visitors arrive during the day, unannounced to find all in good order. Very pleased.
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Review from M Q (Son of Resident) published on 14 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always helpful and very friendly. I think they all look after my dad very well.
Thank you all for everything you do.
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Review from Pauline W (Sister of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my sister went into this nursing home approx 2 1/2years ago, I have visited over 100 times. My experience over that time leads me to conclude that I would be more than happy to be a resident here myself, shall the occasion arise.
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Review from James F (Son of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness the staff gave my father was excellent, he seemed part of a family here. Nothing was too much trouble for the staff they are all a credit to my father's care.
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Review from C Q (Brother of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the time that my brother has been in the home, he has been treated very well. His needs have required a lot of help from the carers, helping him to eat, bath and toiletries. It takes special people like the carers and management to provide the care my brother needs. I find all the staff very friendly
and helpful at the home. Peace of mind to know he is ok.
Reply from Anitha Matthew, Manager at Priestley Rose
Thank you for your kind review and recognition of the efforts of our staff. It was our pleasure to serve.
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Review from Mary C (Wife of Resident) assisted by family/friend published on 9 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has provided a safe and caring environment. The staff have been very welcoming to us as a family. They have helped my husband to settle, and he has improved since being in this home. Although my husband cannot eat, it has all looked lovely. There are activities if residents want to join in
and also family events such as BBQ and summer fete.
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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Priestley Rose is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for Priestley Rose is calculated as follows: ( (286 Excellents x 5) + (97 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 391 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priestley Rose is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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