Priestley Rose

114 Bromford Lane, Erdington, Birmingham B24 8BZ
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9.6 61 Reviews
  • Priestley Rose, Birmingham
Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care professionals.

The home takes pride in supporting each individual's well-being and happiness, with an interesting activities programme in place and seasonal food menus.

Residents are welcome to personalise their won bedrooms, while there is also access to a range of therapies via the service.

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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 47 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £869
  • Self-Funded Residential Dementia Care: from £869
  • Self-Funded Nursing Care: from £869
  • Self-Funded Nursing Dementia Care: from £869

These prices are only a guideline, please contact Priestley Rose to find out the exact price for your requirements.

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anitha Mathew (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (5)

Visiting

  • There are no restrictions the visiting times but if possible please avoid lunch and dinner times.

Parking

  • There is ample car parking spaces at the care home.

Priestley Rose Reviews (61)

Total of 61, showing 41-60
9.6

Priestley Rose has a Review Score of 9.6 (9.643) out of 10, based on 26 reviews in the last 2 years. Over all time Priestley Rose has 61 reviews.

Overall Experience

  • 41
  • 19
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Date Published

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Review from P B (Son of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad went into Priestley Rose on the 22nd of December 2017. The staff and management were friendly, helpful and Dad was happy. Room basic, but clean and tidy. Food was excellent. Any problems were solved, and the atmosphere was lovely. Dad passed away in the hospital on the 18th of January 2020.
We can not thank the home staff enough for all their help, support and excellent care in every way.

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Review from P W (Friend of Resident) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been coming to Priestley Rose for 5 years. Never seen a home with such a lovely atmosphere and I have been in quite a few.

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Review from Carole W (Daughter of Resident) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother was a resident at Priestley Rose for a short time, she was treated with care, dignity and respect. The staff were exemplary and showed my family great compassion. Thank you all for the wonderful job that you do.

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Review from Deborah S (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was at Priestley Rose for 3 months before sadly passing away. The care and support that mom received was fantastic. Every member of staff we met was caring and welcoming and we cannot thank them enough.

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Review from E P (Wife of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly my husband passed away December 13th 2019. He was in Priestly Rose Nursing Home for 9 months before that. He was treated with kindness, consideration, and his dignity was preserved at all times. I cannot thank the staff enough. They are kind, friendly and approachable and do a wonderful job. Thank
you so much.

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Review from P S (Son of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care at this home is exemplary in all aspects. Not only do the staff conduct themselves in a professional and disciplined way, but considerable care and affection are also afforded. For residents with more substantial care needs Priestley Rose is an ideal choice.

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Review from Janet B (Sister of Resident) published on 4 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is a resident in this care home. He has numerous medical needs and has vascular dementia. This home provides all his needs, both personal and medical. The staff are very friendly and nothing is ever too much trouble. It is very clean, bright and cheerful. Good choice of food.

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Review from Shiela A (Daughter of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred from hospital to Priestley Rose around 09.30 Thursday 29.3.2018. I visited 14.00 same day and delight! The whole home smelled nice! Greeted and helped by staff on site to go visit my mum who was settled and comfortable in bed in a single well-fitted room. She had already had lunch,
all records done and clothes labelled. Time given with staff for confirmation of information, likes and dislikes. Having visited every day since, the care given with comfort, food, bathing is of a high standard. I and other visitors arrive during the day, unannounced to find all in good order. Very pleased.

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Review from M Q (Son of Resident) published on 14 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always helpful and very friendly. I think they all look after my dad very well.
Thank you all for everything you do.

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Review from Pauline W (Sister of Resident) published on 15 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my sister went into this nursing home approx 2 1/2years ago, I have visited over 100 times. My experience over that time leads me to conclude that I would be more than happy to be a resident here myself, shall the occasion arise.

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Review from James F (Son of Resident) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and kindness the staff gave my father was excellent, he seemed part of a family here. Nothing was too much trouble for the staff they are all a credit to my father's care.

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Review from C Q (Brother of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the time that my brother has been in the home, he has been treated very well. His needs have required a lot of help from the carers, helping him to eat, bath and toiletries. It takes special people like the carers and management to provide the care my brother needs. I find all the staff very friendly
and helpful at the home. Peace of mind to know he is ok.

Reply from Anitha Matthew, Manager at Priestley Rose

Thank you for your kind review and recognition of the efforts of our staff. It was our pleasure to serve.

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Review from Mary C (Wife of Resident) assisted by family/friend published on 9 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has provided a safe and caring environment. The staff have been very welcoming to us as a family. They have helped my husband to settle, and he has improved since being in this home. Although my husband cannot eat, it has all looked lovely. There are activities if residents want to join in
and also family events such as BBQ and summer fete.

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Review from D F (Son of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for five months at Priestley Rose Nursing Home. She has settled in very well. It is a lovely home, very clean, bright and all the staff are very nice and pleasant. There is a wide range of meals to choose from. It is reassuring to know when we leave that she is safe and
secure at the age of 97.

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Review from E D (Sister of Resident) published on 28 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in this nursing home for a few years. When she was able, she enjoyed the interaction with the staff. If we asked about a certain subject, they always did their best to help. I could not answer the "value for money" question, as my older brother, who always lived with her, looked after
financial details.

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Review from Alan (Son of Resident) published on 25 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is located near to the city centre and as a consequence, it is an older building. However, it is comfortable and clean and it is quite clear that there is an ongoing refurbishment project in progress. If any problems arise they are quickly attended to and the comfort and safety of residents
is always at the forefront of matters.


The staff are all very good and attentive with their primary concern being the welfare of the residents. In my experience, the residents are well cared for in all aspects of health, dietary requirements, cleanliness and physical/mental stimulation by the use of various entertainment and games. Family/friends are welcome to visit with virtually no restrictions and staff are always available for discussion should anything arise. In the event of accidents occurring contact is made with families very quickly and they are kept fully informed. This is the second home my mother has been in and she is far more settled and better cared for at Priestly Rose.

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Review from Kathleen T (Wife of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is absolutely lovely, the staff, the care workers and nurses are quite amazing. This is a very happy environment. My husband is left spotlessly clean, his clothes and night clothes are changed daily and his personal care is wonderful.
I would recommend this home to everyone.
The food is
lovely and I pay just £1.00 per day to eat with my husband daily.
We are delighted with every aspect of the home, the arranged a BBQ last week and hired a singer to entertain the guests, it was fantastic.
Well done Priestley Rose.

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Review from Maurice C (Brother of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care and attention given to our sister.
The home is clean and warm, giving a welcoming feel and all the carers are very kind and helpful.

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Review from R K (Nephew of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care and support provided for my Auntie. Carers excellent in care and support, and carers excellent in good manners and friendliness. Room was adequate, but warm and clean. Medical care is good and I was regularly informed on the state of health of my Auntie. The manager is very friendly and
always approachable. The food was good but not very luxurious. I would recommend Priestley Rose to anybody.

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Review from P N (Son of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Priestley Rose is a clean, tidy establishment. Staff are friendly and helpful.

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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Priestley Rose is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Priestley Rose is calculated as follows: ( (206 Excellents x 5) + (94 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 308 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priestley Rose is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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