Priestley Rose

114 Bromford Lane, Erdington, Birmingham B24 8BZ
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9.7 62 Reviews
  • Priestley Rose, Birmingham
Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care professionals.

The home takes pride in supporting each individual's well-being and happiness, with an interesting activities programme in place and seasonal food menus.

Residents are welcome to personalise their won bedrooms, while there is also access to a range of therapies via the service.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 47 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Group/Owner

Person in charge

  • Anitha Mathew (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (5)

Visiting

  • There are no restrictions the visiting times but if possible please avoid lunch and dinner times.

Parking

  • There is ample car parking spaces at the care home.

Priestley Rose Reviews (62)

9.7

Priestley Rose has a Review Score of 9.7 (9.650) out of 10, based on 27 reviews in the last 2 years.
Over all time Priestley Rose has 62 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Priestley Rose
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Total of 62, showing 1-20
Review from Julie S (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was terrified when I found out Mum had to move to this less expensive home from the one the hospital had placed Mum in when NHS was funding the care. Mum moved to Priestley Rose in May this year. She settled quickly. She loves the food. The nurses are great. They were so attentive when Mum was unwell
and needed hospital for suspected sepsis. The carers ensure hygiene is well maintained and always report any redness to the skin, which is carefully monitored. When I have had any reason to raise any queries about Mum the nurses respond to family worries, whether it is by contacting the doctor or their own input.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for the review .Much appreciated. We are delighted to look after your mum.

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Review from L J (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Priestley Rose is a superb care home. All staff, I encounter are very welcoming, caring, supportive and genuinely care for all of their residents. My dad is very happy here and is well cared for. The building is kept well maintained and smells lovely as you walk in. They provide lots of fun entertainment
for the residents and their families at various times during the year. Well done to all of the staff. Keep up the amazing work!
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for completing the review. Much appreciated.

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Review from S P (Niece of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is exceptionally well looked after. The nurses and carers know her well and if she is poorly they react by making phone calls when necessary. All staff are friendly and courteous and my aunt is so lucky to be a resident here she is washed every day and meals bought to her room which is always
neat and clean and tidy. The staff know her well and are very experienced.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you so much for completing the review .Much appreciated.

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Review from B H (Friend of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the staff at Priestley Rose Care Home for the excellent care and support you give to my friend. Nothing is too much trouble. My dear friendly is treated with dignity and compassion at all times. All staff are kindly and efficient at all times. Thank you for going the extra mile to keep
her safe and well cared for. Each time I arrive staff are attentive and welcoming whatever day or time I arrive. Thank you all for your care and professionalism. Much appreciated!
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for completing the review. Much appreciated.

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Review from R H (Friend of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every visit is met with courtesy and friendliness, you know the residents are well cared for and are clean and comfortable. All the nurses and carers know each individual resident. I know if there is anything wrong the nurses and carers will react and make the necessary phone calls particularly when
a resident is sick. My friend is fortunate to be in a care home that is safe and so caring.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for completing the review. Much appreciated.

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Review from F C (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been a resident of Priestley Rose nursing home for some years now. We have always been very happy with her care there. She has always been met with great attention and thoroughness. Staff are polite and attentive to family and visitors as well as the residents. Our mother's key staff
along with the staff team as a whole have formed and fostered trusting relationships know her well and communicate well with us.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose

Thank you so much for your 5-star review. This really does mean so much to all of us here at Priestly Rose, and I will be sure to feed back your lovely words to the whole of the team!

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Review from Robina M (Wife of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at the home for nearly 3 years. He has been cared for very well. All his needs are met. Whenever an issue arises with any matter regarding my husband's care, it is addressed promptly.
Reply from Kadi Kitt, Deputy Manager at Priestley Rose

Thank you for taking the time to leave the review. It's a pleasure looking after your husband.

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Review from B N (Son of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family are very pleased with the care of our father.
Reply from Kadi Kitt, Deputy Manager at Priestley Rose

Thank you for the review. We are glad to hear that both your father and your family are pleased with the care we provide.

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Review from Margaret S (Power of Attorney of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience has always been of the highest quality, meeting needs as appropriate as and where necessary. I am always contacted whenever I am needed to need to be for permission to be given.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for your time to complete the review. Much appreciated.

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Review from S W (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very happy and settled in the home, party's are great always stuff for residents to do daily, and staff are friendly. So we are happy.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you your time to complete the review. We are happy to look after your husband.

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Review from Joann R (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very good. The staff are all very good. My mam loves the house and everyone there. They all make you feel welcome when you go there.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for your time to complete the review . Much appreciated.

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Review from S W (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been a resident here at Priestley. He is very happy. Carers look after him very well. I am very happy with the care.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for your time to complete the review. Much appreciated.

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Review from J B (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In mum's last days the level of care she received was outstanding. Despite being bed bound for most of last year she had no pressure sores, and when she scratched/damaged her own skin, extensive measures were taken to make sure they healed. When mum stopped eating and drinking, staff persevered and
gave mouth care. They were endlessly patient when she was aggressive, and kept us informed. The staff made mum's last years happy ones. She loved the staff here, and gave us peace of mind that mum was in safe, loving hands. Thank you.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for your time to complete a review. Much appreciated

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Review from Winston M (Brother of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good hard working and very kind, and look after every one.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for your time to complete the review.Much appreciated.

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Review from L I (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank everyone here for the amazing care given to mum from 2018 till March 29 2025. She finally lost her battle with vascular dementia, surrounded by staff and family. It was a peaceful end, mum just went to sleep and never woke up. Her time here allowed her to live life to the full,
with no carers or worries, only fun and games. She was treated with compassion, love, dignity, and wonderful care right up to the end of her amazing life. No pressure sores, prompt intervention, and always had a phone call to follow up any action taken and safe in your hands. Her time with you allowed me for the first time in many years to step back and become a daughter again. To enjoy times with mum filled with laughter without worry, and this was so precious to have. My family and I will always be in your debt for the hard work and dedication you have shown to all the residents. From our hearts, to your hearts.
Reply from Anitha Mathew, Manager at Priestley Rose

Thank you for your kind words. It was our pleasure to look after your mum.

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Review from F R (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our father is being well cared for, is settled and content. Staff are always approachable, friendly and helpful. All make a conscious effort to engage with Dad, when cleaning, dropping off a morning tea and cake etc.
The quality and variety of food and snacks is very good. Staff have a regular routine
of cleaning, prepping patients for the day etc, which is a good practice and ensures regular contact with Dad throughout the day. Wider medical needs are also quickly and efficiently addressed. Thank you to all staff at Priestley for making Dad so comfortable.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

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Review from J H (Sister of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has recently moved into the nursing home and was very anxious about the transition. It is still early days, but he has been reassured by the caring staff who make great efforts to help him maintain some independence whilst at the same time, providing the care and support he needs. At each
visit we experienced a very welcoming, homely atmosphere. The staff are always cheerful, helpful, understanding and professional. Thank you to everyone concerned.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

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Review from D W (Daughter-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been resident at Priestley Rose since August 2023 and has gone from strength to strength during that time. He always looks contented and happy. He loves his carers and they are amazing with him. As a family, we have always been more than happy with the care provided, the food is
excellent and there is always something going on to keep the residents entertained. We are very grateful that our family member is so well cared for. Thank you all.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

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Review from S Y (Friend of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been a resident at priestley rose for 2 years , I'm extremely happy with the care provided and the support given to my mom on a daily basis, there is always activities going on after lunch which mom really enjoys , and they have regular party which are fantastic and always feel very welcomed
when visiting mom so happy mom is here .
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

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  • Care / Support
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  • Treated with Dignity
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Review from Glenys B (Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for 5 months and have been really pleased that I was sent here. The care has been excellent and the staff are ready to help in any way that they can. The general atmosphere is of a happy home. They are continually trying to keep the resident occupied and often have singers in on special
occasions. I would recommend Priestly Rose to any one.
Reply from Soni Atwal, Senior Customer Relations Manager at Priestley Rose

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Value for Money
Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Priestley Rose is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.650 for Priestley Rose is calculated as follows: ( (216 Excellents x 5) + (96 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 320 Ratings = 4.65
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priestley Rose is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Priestley Rose

What types of Care is Priestley Rose registered for?

Older Person Care, Dementia, Learning Disability / Autism & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priestley Rose have?

There are 37 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Priestley Rose?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Priestley Rose to the centre of Birmingham?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priestley Rose to verify any information. View our terms and conditions. Priestley Rose has an Enhanced Service - more info.