Robert Harvey House

Hawthorn Park, Handsworth Wood, Birmingham B20 1AD
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9.8 61 Reviews
  • Robert Harvey House, Birmingham
Located in a quiet cul-de-sac in Handsworth Wood, Robert Harvey House gives care and support for those who require nursing care. Especially equipped for individuals living with dementia, all 46 ensuite spacious bedrooms allow privacy in a calming and caring environment.

The team is motivated by a desire to make a positive impact. They work hard to create a safe, homely environment where every resident is treated with dignity, compassion and respect. BCOP is a charity so all profits are re-invested into the homes.

There are several communal areas including lounges, quiet spaces, a large garden and terrace, laundry and an on-site hair salon. Additionally the home has its own Sensory Street - a replica of vintage 1950s shops which residents, along with their families and friends, can use for reminiscence. Residents can make use of the spa bath, which features mood-lighting and tropical murals, to relax.

Residents can take part in a variety of activities, which are planned according to their interests and hobbies. Residents are supported to have maximum choice about their care and support.

Please watch the video to get a flavour of the home.

In addition to permanent care, the home offers day care services, short-term placements, and respite care. Please contact the team or general; manager to further discuss your needs, or visit their website for downloadable factsheets.
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Care Provided by Robert Harvey House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1452 – £1720
  • Self-Funded Residential Dementia Care: £1452 – £1720
  • Self-Funded Nursing Care: £1452 – £1720
  • Self-Funded Nursing Dementia Care: £1452 – £1720
  • RESPITE Self-Funded Residential Care: £1452 – £1719
  • RESPITE Self-Funded Residential Dementia Care: £1452 – £1720
  • RESPITE Self-Funded Nursing Care: £1452 – £1720
  • RESPITE Self-Funded Nursing Dementia Care: £1452 – £1719

Please see our BCOP fees information leaflet for a comprehensive list of our charges and what they include and exclude. We have another Funding your fees leaflet which explains the NHS and Birmingham City Council funding available. Both leaflets are available on our website www.bcop.org.uk/nursinghomes

The price(s) shown are provided by the care home. Contact Robert Harvey House for full pricing details and T&Cs.

Contact Robert Harvey House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Robert Harvey House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • BCOP
  • Voluntary / Not for Profit Owned

Person in Charge

  • Anthea Reid (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (46)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Family and friends are able to visit at any time.

Parking

  • Robert Harvey House has its own car park and on street parking is also available.

Robert Harvey House Reviews (61)

9.8

Robert Harvey House has a Review Score of 9.8 (9.808) out of 10, based on 15 reviews in the last 2 years.
Over all time Robert Harvey House has 61 reviews.

Overall Experience
  • 57
  • 4
  • 0
  • 0
  • 0
Date Published
  • 61
  • 4
  • 7
  • 15
  • 46
Reviewer Connection to Robert Harvey House
  • 24
  • 15
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Margery H (Wife of Resident) published on 13 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Husband stayed at Robert Harvey for four weeks for assessment prior to moving to a permanent care home. The care he received was of a very high standard, the home was well furnished and clean and all the staff were friendly, kind and helpful at all times. If it had been closer to home I would have
been more than happy for my Husband to remain there. The food was excellent, served really hot and a carer was always on hand to feed my Husband as he was unable to feed himself. All in all, I highly recommend Robert Harvey and thank them very sincerely for all their care during our time with them. Whenever we left my Husband we felt confident he would be safe and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Robert Harvey House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Robert Harvey House is calculated as follows: ( (167 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Robert Harvey House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2017

Overall Good

  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (4)

Anthea

Anthea Reid

Job Title: General Manager Joined: 2008

Anthea has the Registered Managers Award qualification and has been General Manager at Robert Harvey House since 2008. She has worked in the care sector for 35 years and what she likes best about her job is being with the residents and getting to know all about them.

Mesha

Mesha Watson

Job Title: Care Manager Joined: 2023

Mesha is a registered nurse and, as Care Manager, works closely with General Manager at Robert Harvey House. She has worked at RHH since 2009 and has recently been promoted from Meds manager to care manager.

Attiya

Attiya Suleri

Job Title: Administrator/Receptionist Joined: 2021

Tia joined BCOP in 2012 and became a Senior Carer. In 2021 she took a secondment to the admin role has been a great success.

Charlotte

Charlotte Pritchard

Job Title: Activities Coordinator

Charlotte divides her time between care and activities, keeping us all active and entertained.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Robert Harvey House to verify any information. View our terms and conditions. Robert Harvey House has an Enhanced Service - more info.