135 High Street, Wordsley, Stourbridge DY8 5QS
Group: Astley Care Homes Ltd
Person in charge: Lisa George (Home Manager)
Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users
Registered Care Categories*: Dementia • Learning Disability • No Medical Intervention • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Multiple Sclerosis
Admission Information: Ages 60+.
Single Rooms: 18
Shared Rooms: 5
Rooms with ensuite WC: 2
Weekly Charges Guide: Nursing Care Single £650 – £700 , Nursing Care Shared (per person) £650 – £700 (These prices are only a guideline, please contact Hillcroft Nursing Home (Stourbridge) to find out the exact price for your requirements.)
Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Small car park located off Rectory Street
Latest Care Quality Commission* Report on Hillcroft Nursing Home (Stourbridge): click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Hillcroft Nursing Home (Stourbridge) has a Review Score of 4.6 (4.583)
The Review Score of 4.6 (maximum of 10) for Hillcroft Nursing Home (Stourbridge) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hillcroft Nursing Home (Stourbridge) in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Hillcroft Nursing Home (Stourbridge) is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Hillcroft Nursing Home (Stourbridge) is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 0 Reviews ÷ 5.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Debbie H (Daughter of Resident) on Sunday 27 September 2015. Relates to September 2015.
This home is wonderful, the care they gave to my dad was exceptional, kind and caring. They were also very kind and looked after us as a family at what was a very difficult time. We were very worried about Dad going into a nursing home but with this home we needn't have worried.
How likely would you be to recommend Hillcroft Nursing Home (Stourbridge)? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
There are currently no awards/recognitions posted yet for Hillcroft Nursing Home (Stourbridge)
There are currently no Care Home Idol entrants who have performed at Hillcroft Nursing Home (Stourbridge)