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Care Provided by Hollycroft Nursing Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- For a maximum of 37 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hollycroft Nursing Home for full pricing details and T&Cs.
Contact Hollycroft Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Hollycroft Care Ltd
- Private Owned
Person in charge
- Sue Scott (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (36)
Visiting
- Permanent residents - free visiting except mealtimes. Stepdown residents - 2pm - 4pm and 6pm - 7pm daily.
Parking
- Free on-site Parking.
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Hollycroft Nursing Home Reviews (10)
8.3
Hollycroft Nursing Home has a Review Score of 8.3 (8.265) out of 10, based on 2 reviews in the last 2 years.
Over all time Hollycroft Nursing Home has 10 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hollycroft Nursing Home
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Review from Neal H (Son of Resident) published on 28 October 2025 Submitted via Website•
Overall Experience
This review relates to Mom's care at HOLLYCROFT during the last 8 weeks (for rehab), she came out of hospital having being seriously Ill after contracting sepsis, the care at HollyCroft has been exemplary in every way.
The staff, (Careers, Nurses, Physio's etc) also the catering, has been second...
This review relates to Mom's care at HOLLYCROFT during the last 8 weeks (for rehab), she came out of hospital having being seriously Ill after contracting sepsis, the care at HollyCroft has been exemplary in every way.
The staff, (Careers, Nurses, Physio's etc) also the catering, has been second to none.
This has gone towards Mom's recovery, which has been astounding if I'm honest as there were times that we didn't think she would pull through.
The staff, (Careers, Nurses, Physio's etc) also the catering, has been second to none.
This has gone towards Mom's recovery, which has been astounding if I'm honest as there were times that we didn't think she would pull through.
She is home now and hopefully on the road to recovery.
Review from Marion B (Daughter of Resident) published on 3 January 2025 Submitted via Website•
Overall Experience
My mom stayed at Hollycroft for rehabilitation after having a stroke. The care she received was excellent. The carers, nurses and therapists were so kind and caring that she has managed to come back home. We cannot thank everyone enough for their care and kindness. Would recommend Hollycroft...
My mom stayed at Hollycroft for rehabilitation after having a stroke. The care she received was excellent. The carers, nurses and therapists were so kind and caring that she has managed to come back home. We cannot thank everyone enough for their care and kindness. Would recommend Hollycroft Nursing Home.
↩Reply from Sue Scott, Manager at Hollycroft Nursing Home
Thank you, your comments are very much appreciated. I will pass on your thanks to all of our staff. Best wishes to all of you.
Review from April G (Daughter of Resident) published on 2 January 2024 Submitted via Website•
Overall Experience
Mom was looked after amazingly, the day and night staff was amazing and friendly, nothing was too much trouble. The food was great, lots of tea and coffee. Thank you to the nurses and again big thanks to the carers, love especially two carers in particular.
Mom was looked after amazingly, the day and night staff was amazing and friendly, nothing was too much trouble. The food was great, lots of tea and coffee. Thank you to the nurses and again big thanks to the carers, love especially two carers in particular.
↩Reply from Sue Scott, Manager at Hollycroft Nursing Home
Thank you, it was a pleasure.Hope Mum is well and enjoying being back home.
Sue Scott.
Review from S W (Niece of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
My aunt had a small stay with you while she was recovering. She had never been married, got no children and I looked after her. She loved it in Holycroft. Sadly she passed away in hospital on April 1st. I want to thank you all for caring and making her stay so welcoming.
My aunt had a small stay with you while she was recovering. She had never been married, got no children and I looked after her. She loved it in Holycroft. Sadly she passed away in hospital on April 1st. I want to thank you all for caring and making her stay so welcoming.
Review from Rachel A (Daughter-in-law of Resident) published on 3 July 2019 Submitted via Website•
Overall Experience
My mother-in-law passed away in June 2019 at this Care Home having spent two weeks there in step down care. Unfortunately, with a late diagnosis of Parkinson’s she was very poorly and recovery would have been miraculous. My husband and I cannot praise the staff here enough for the care, love and...
My mother-in-law passed away in June 2019 at this Care Home having spent two weeks there in step down care. Unfortunately, with a late diagnosis of Parkinson’s she was very poorly and recovery would have been miraculous. My husband and I cannot praise the staff here enough for the care, love and support they have given Mom and our family during this very difficult and sad time. The professionalism and commitment of all the staff is totally outstanding. They truly care and took the time to get to know the essence of Mom, even in the short time she was there. We felt totally reassured that Mom was in safe and loving hands, which was a great comfort and reassurance to us. It has also helped us come to terms with her death, knowing that she was cared for with such dignity, kindness and compassion right to the end.
If you are considering this Care Home for a loved we can only say that we can recommend it without hesitation.
Review from Elaine S (Daughter of Resident) published on 18 January 2019 Submitted via Website•
Overall Experience
My father was admitted to Hollycroft after a full hip replacement due to a fall just before Christmas. Yes, of course, I was worried and concerned about leaving him there. Who wants to leave a relative who’s always been fit and healthy and completely independent even at 90 years of age in somewhere...
My father was admitted to Hollycroft after a full hip replacement due to a fall just before Christmas. Yes, of course, I was worried and concerned about leaving him there. Who wants to leave a relative who’s always been fit and healthy and completely independent even at 90 years of age in somewhere they don’t know and with staff they don’t know.
HOWEVER, we didn’t need to be concerned at all. The care was exceptional and all the staff including the OT’s and physiotherapists who work there were amazing. The food was lovely as well. Yes, when you walk in you do notice that it could do with a lick of paint but it is not a hotel and I would rather be in there than a brand new home with staff that do not come up to the very high standards here.
HOWEVER, we didn’t need to be concerned at all. The care was exceptional and all the staff including the OT’s and physiotherapists who work there were amazing. The food was lovely as well. Yes, when you walk in you do notice that it could do with a lick of paint but it is not a hotel and I would rather be in there than a brand new home with staff that do not come up to the very high standards here.
Thank you all. 10/10 and 5* treatment.
Review from David H (Son of Resident) published on 19 November 2018 Submitted via Website•
Overall Experience
My Father was accepted by Hollycroft from Hospital on a Step-Down programme. Unfortunately, his condition, which was terminal beforehand, deteriorated and he was unable to recover from his illness. I have to say however that the care provided by the staff at Hollycroft was of the highest standard...
My Father was accepted by Hollycroft from Hospital on a Step-Down programme. Unfortunately, his condition, which was terminal beforehand, deteriorated and he was unable to recover from his illness. I have to say however that the care provided by the staff at Hollycroft was of the highest standard possible, exceeding my expectations at every stage of this most difficult time. Having no prior experience of this situation they provided guidance, support and the absolute best care possible to my father during his final weeks. I have nothing but admiration for the way the care was provided, how they communicated with our family and the flexibility shown when our requests fell outside normal parameters. This is an establishment which deserves the ultimate praise; simply caring sensitively with people who deserve to be cared for sensitively. I would recommend this home to anyone considering it for their loved ones, and without any hesitation.
Review from D R S (Resident / Service User) published on 10 August 2018 Submitted via Review Postal Card•
Overall Experience
I found all staff at Holly Croft most welcoming, compassionate and caring during my 2-week stay.
Returning home after 4 weeks away (with 2 weeks in hospital), to a downstairs room (used to be garage), shower tray, adapted toilet (disabled seat), orthopaedic single bed (rise and fall), living room...
I found all staff at Holly Croft most welcoming, compassionate and caring during my 2-week stay.
Returning home after 4 weeks away (with 2 weeks in hospital), to a downstairs room (used to be garage), shower tray, adapted toilet (disabled seat), orthopaedic single bed (rise and fall), living room reclining settee (2 seater), walking stick, car changed to disability for easy access, walk short distances with metal stick.
Returning home after 4 weeks away (with 2 weeks in hospital), to a downstairs room (used to be garage), shower tray, adapted toilet (disabled seat), orthopaedic single bed (rise and fall), living room reclining settee (2 seater), walking stick, car changed to disability for easy access, walk short distances with metal stick.
No carers. All my needs are being supplied by my family.
Review from Jason B (Son of Resident) published on 24 May 2018 Submitted via Review Postal Card•
Overall Experience
The staff are excellent.
Very helpful and tend to mom's needs quickly and efficiently.
Never too much trouble to approach them and ask for help and advice.
Always keep her clean and tidy.
Very helpful and tend to mom's needs quickly and efficiently.
Never too much trouble to approach them and ask for help and advice.
Always keep her clean and tidy.
No complaints at all.
The staff are excellent.
Very helpful and tend to mom's needs quickly and efficiently.
Never too much trouble to approach them and ask for help and advice.
Always keep her clean and tidy.
Very helpful and tend to mom's needs quickly and efficiently.
Never too much trouble to approach them and ask for help and advice.
Always keep her clean and tidy.
No complaints at all.
Review from Harry F (Husband of Resident) published on 24 May 2018 Submitted via Review Postal Card•
Overall Experience
My wife spent 7 weeks in Hollycroft recovering from an acute medical condition. She has made a complete recovery due to the excellent standard of nursing care. The leadership shown by management and registered nurses is worthy of a mention. They always had time to listen to me and looked after my...
My wife spent 7 weeks in Hollycroft recovering from an acute medical condition. She has made a complete recovery due to the excellent standard of nursing care. The leadership shown by management and registered nurses is worthy of a mention. They always had time to listen to me and looked after my wife really well. The carers were always cheerful and would chat to my wife. Everybody works hard to see that residents are in a happy and safe environment. Hollycroft is a top quality nursing home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2021Overall
Requires improvement
Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hollycroft Nursing Home.
Accreditations
There are no accreditations posted yet for Hollycroft Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Hollycroft Nursing Home
What types of Care is Hollycroft Nursing Home registered for?
Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hollycroft Nursing Home have?
There are 36 Single Rooms.
What are the Facilities & Services at Hollycroft Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hollycroft Nursing Home to the centre of Stourbridge?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hollycroft Nursing Home to verify any information. View our terms and conditions. Hollycroft Nursing Home has a Basic Service -what a Basic Service includes.