Ash Lodge Care Home with Nursing

From the moment we walked into Ash Lodge we knew it was the provider we wanted to Mom. Staff were courteous, friendly and very professional. This wasn't an act for our initial visit, it continued for the time Mom spent in care. All I really wanted for Mom was care, dignity and some TLC. Mom received that and more. Ash Lodge staff had the knack of being part of the extended family but knew when to step back. We can't thank them enough for what they did for Mom in the last year of her life.

Although she, at first, wanted to go home, she soon began to like it, realising she needed the special care they supplied. The carers and nursing staff were fantastic, couldn't do enough and Mom's needs always put first. I visited mom all week but having weekends off, knowing she was in good care. Lovely, clean home. I would recommend it for anyone's parent/loved one.

My father in law was very well looked after. The staff were very kind. Couldn't do enough for him. The rooms were kept spotless and the nursing home were lovely and very kind. I would also like to see a very big thank you to the manager and the reception staff.

My mother spent 18 months at Ash Lodge until her death and did not regret one minute of it. Having realised that she could no longer cope herself, moving into a care home was going to be a big adjustment - well about one week - before she felt safe and cared for and began to accept that this was to be home. What a home it became. All the carers gave their best care and attention and always managed to find time to talk to Mom and make her feel part of their lives.

The management care about patient welfare, not just medically but socially and mentally. Nothing is too much trouble at Ash Lodge, the clients are seen as their principal reason for its existence. She was very confident about the care she received and so was I, which was a great comfort being abroad for much of the time. 'We Care' is a motto that is upheld at Ash Lodge in every way. Mom was respected as an elderly unwell lady and not just a patient, even to the day of her funeral when most staff came to say goodbye.

As soon as my father became a resident in Ash Lodge it felt he was finally being treated like a person instead of a number. My confidence in Ash Lodge grew and grew and I don't lie awake worrying about him. They really care for all of their residents. I can't praise them enough.

We only wanted my husband's last weeks to be dignified, and you exceeded all our expectations with love, care and patience, and for that, we will always be grateful.

The home was always clean and welcoming, we were offered drinks whilst we were there and the staff had a lovely rapport with our friend and the other residents in the lounge.