Ash Lodge Care Home with Nursing

135 Londonderry Lane, Smethwick B67 7EL
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9.8 62 Reviews
  • Ash Lodge Care Home with Nursing, Smethwick
Ash Lodge Care Home is a 70-bed facility offering a range of care options, including Nursing, General Nursing and Respite Care.
A dedicated team, including Palliative Care Specialists, ensures compassionate support for residents with complex needs.

Comfort and Convenience:
Residents at Ash Lodge enjoy contemporary, well-presented rooms designed for comfort and homeliness.
Each room is equipped with USB ports and Wi-Fi, and many ensuites feature private showers.

Comprehensive Care Services:
The home caters to a variety of needs, including:
Mental Health Conditions
Physical Disabilities
Sensory Impairment
Care for Adults Over 65
Care for Adults Under 65
Enhanced Assessment Bed (EAB)

Younger adults
- Physical disability, brain injury, stroke, drug and alcohol abuse, cancer, MS, peg feed, neurological disorders.

Staff are committed to promoting the maximum level of health, independence, coping skills, self-confidence, self-esteem, and community and family involvement for every resident.

Younger adults
Physical disability, brain injury, stroke, drug and alcohol abuse, cancer, MS, peg feed, neurological disorders.

Dining and Social Life:
Mealtimes are a social occasion at Ash Lodge. Chefs cater to a variety of dietary needs, including diabetic, soft food, Asian, Afro-Caribbean, and vegetarian options.

Respect and Dignity:
At Ash Lodge, each individual’s privacy, dignity, lifestyle preferences, right to make choices, and right to participate in their own care are recognised and promoted. The belief is that ageing is a natural and normal life process, and that age should not limit a person's right to experience life to the fullest.

Dedicated Team:
Staff are a valued asset. Emphasis is placed on maximising job satisfaction and the knowledge of the team through appropriate induction, ongoing training, and recognition.
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Care Provided by Ash Lodge Care Home with Nursing

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1295 – £1500
  • RESPITE Self-Funded Nursing Care: £1120 – £1500

These prices are only a guideline, please contact Ash Lodge Care Home with Nursing to find out the exact price for your requirements.

Contact Ash Lodge Care Home with Nursing to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ash Lodge Care Home with Nursing to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Care First (Smethwick) Ltd
  • Privately Owned

Person in Charge

  • Helen Wilcox (Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (62)

Parking

  • On site and road parking

Ash Lodge Care Home with Nursing Reviews (62)

9.8

Ash Lodge Care Home with Nursing has a Review Score of 9.8 (9.825) out of 10, based on 22 reviews in the last 2 years.
Over all time Ash Lodge Care Home with Nursing has 62 reviews.

Overall Experience
  • 54
  • 7
  • 1
  • 0
  • 0
Date Published
  • 62
  • 3
  • 19
  • 22
  • 40
Reviewer Connection to Ash Lodge Care Home with Nursing
  • 22
  • 12
  • 8
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Lynne W (Wife of Resident) published on 18 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent his last 4 weeks at Ash Lodge receiving palliative care.
The staff showed great kindness and compassion in nursing him.
The home itself was always clean and welcoming, and my family and I were always made welcome, being offered a room if we wished to stay overnight - nothing was too
much trouble for them.
We only wanted my husband's last weeks to be dignified, and you exceeded all our expectations with love, care and patience, and for that, we will always be grateful.
Reply from Helen Wilcox, Registered Manager at Ash Lodge Care Home with NursingDear Lynne,
Thank you for sharing your experience of our home, it is always a reward to receive positive feedback. Your Husband was a gentleman who was very much supported by a wonderful family. We try very hard to make a difference to peoples lives. please don't be a stranger, you and your wonderful family will be welcomed anytime.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie W (Friend of Resident) published on 11 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I visited an old friend who was being cared for at Ash Lodge at what was to be the end of his life.
The staff were friendly and treated our friend, who was not in our eyes 'elderly', with the dignity and respect he deserved.
The home was always clean and welcoming, we were offered
drinks whilst we were there and the staff had a lovely rapport with our friend and the other residents in the lounge.
Reply from H Wilcox, Manager at Ash Lodge Care Home with NursingThank you Julie for your kind words and for reviewing our home, we are pleased that you had a nice experience and we are grateful for your feedback. Please call in anytime to Ash Lodge for a cup of tea, coffee and a piece of cake.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Ash Lodge Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.825 for Ash Lodge Care Home with Nursing is calculated as follows: ( (213 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 252 Ratings = 4.825
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ash Lodge Care Home with Nursing is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jul 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 08 Jan 2026

Modern, welcoming and decorated to a high standard.Our bedrooms are modern, welcoming, and decorated to a high standard and the majority have en-suite facilities. Free Wi-fi is provided throughout the Home. We encourage our residents to bring along their personal items in order to make their rooms feel more homely. Our Activities team organises small group and one-to-one activities, outside entertainment and events all tailored to the residents’ backgrounds and interests. From art classes to gardening, from light exercise to music therapy, each day is an opportunity for new experiences and cherished memories.

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Awards / Recognitions (1)

Meet the Team (9)

Helen

Helen Wilcox

Job Title: Manager

Helen started her career in care over 40 years ago when she joined her mom in delivering home help to the local community before moving on to caring for the elderly in residential care homes.


Helen worked night shifts for many years whilst raising her own family. During this time, Helen gained her qualifications, which enabled her to obtain a position of deputy Care manager. Helen always wanted to make a difference in care and remained determined to gain the qualification to become a care home manager. Helen has managed residential and nursing homes for the last 23 years. Helen has worked in care all of her working life and remains as passionate about care now as she was when she started her career.

David

David Carpenter

Job Title: Deputy Nurse Manager

David began his care journey in 2007, working as a care assistant in Solihull. Wanting to make more of a difference to his residents' lives, he blossomed into a senior care assistant and then went on to qualify as a registered nurse in 2014. Having a passion for palliative care, he then joined the Birmingham Hospice in Selly Oak. He achieved a Bachelor's degree in Adult Cancer Care, earning him the title of Palliative Nurse Specialist. Whilst he loved the hospice setting, he missed the homely ambience of a nursing home.


In August 2017, he joined Ash Lodge as palliative care lead; it was then that he was able to put his knowledge into practice. David is now Deputy nurse manager at Ash Lodge and enjoys the challenges and rewards that come with it.

Micheal

Micheal Verma

Job Title: Managing Director

Managing Director

Sonal

Sonal Odedra

Job Title: Administrator

Administrator

Arun

Arun Verma

Job Title: Business Development Officer

Business Development Officer for Ash Lodge Care Home.

Allison

Allison Moon

Job Title: Administrator

Allison can help you with your enquiries.

Jayne

Jayne Samuel

Job Title: Team Leader

SNA at Ash Lodge Nursing Home.

Karen

Karen Finnegan

Job Title: Activities Coordinator

Activities Coordinator

Raymond

Raymond Byrne

Job Title: Head Chef

Catering at Ash Lodge Nursing Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ash Lodge Care Home with Nursing to verify any information. View our terms and conditions. Ash Lodge Care Home with Nursing has an Enhanced Service - more info.