Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 60 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
My experience of this care home is very, very goodJannette B(Wife of Resident/Service User)
My experience of this care home is very, very goodJannette B(Wife of Resident/Service User)
Waterside Care Home, in the village of Tipton near Dudley, has a strong reputation for providing the best personalised nursing care to older people, where residents feel supported and cared for around the clock while enjoying the company of others.
With sitting rooms, space for residents to pursue their hobbies and interests, and a lovely dining room, this purpose-built care home offers plenty of places to relax, dine, exercise, socialise, and...
Waterside Care Home, in the village of Tipton near Dudley, has a strong reputation for providing the best personalised nursing care to older people, where residents feel supported and cared for around the clock while enjoying the company of others.
With sitting rooms, space for residents to pursue their hobbies and interests, and a lovely dining room, this purpose-built care home offers plenty of places to relax, dine, exercise, socialise, and be creative. The delightful landscaped garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some of the residents. On-site facilities like a hair salon and sensory garden are also popular.
Waterside care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On sunny summer days, the outdoor spaces are ideal for alfresco dining. The on-site catering team prides itself on making every meal an enjoyable, heartwarming experience for every resident and visitor.
The professional care team at Waterside Care Home takes the time to learn about each resident’s hobbies and interests, helping those living in the home lead an active and fulfilling life. In addition to the range of activities available in the home, residents are encouraged to take an active role in the Tipton community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.
Each member of the professional care team is here to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Waterside Care Home to deliver the kindest possible care to residents, supporting them to lead their best possible life.
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Care Provided by Waterside Care Home
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Waterside Care Home for full pricing details and T&Cs.
Contact Waterside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Fabiana Pereira (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (59)
Visiting
- The team warmly welcome visitors to Waterside Care Home, as spending time with loved ones is an important part of life in the home. To help the team provide the best possible care, please do observe their protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.
Parking
- On-site parking available
Waterside Care Home Reviews (150)
9.8
Waterside Care Home has a Review Score of 9.8 (9.768) out of 10, based on 21 reviews in the last 2 years.
Over all time Waterside Care Home has 150 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Waterside Care Home
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Review from Joanne R (Daughter of Resident) published on 28 August 2026 Submitted via Postal Card•
Overall Experience
I have been very happy to share care of my mother with Waterside Care Home. She feels safe and is well cared for. Staff are friendly, approachable and very helpful.
I have been very happy to share care of my mother with Waterside Care Home. She feels safe and is well cared for. Staff are friendly, approachable and very helpful.
Review from Joanne S (Daughter of Resident) published on 28 August 2026 Submitted via Postal Card•
Overall Experience
My dad was transferred to Waterside for End of life Care. The home very very comfortable and allowed dad to feel like he was @ home. There was always a good variety of meals & snacks and drinks available. Care staff were amazing with dad, and treated both dad & us very well indeed. The nurse who...
My dad was transferred to Waterside for End of life Care. The home very very comfortable and allowed dad to feel like he was @ home. There was always a good variety of meals & snacks and drinks available. Care staff were amazing with dad, and treated both dad & us very well indeed. The nurse who was with us when dad passed was very caring & supportive. Big thanks to everyone x.
Review from L M (Mother of Resident) published on 11 August 2026 Submitted via Website•
Overall Experience
Open day, Felt very welcome when coming in to the residents home, by residents and staff, My husband sat in the garden and straight away got talking to a gentleman that was going blind and he was talking about his dog he had to how he could tell the staff that walk by him, by shape,size and smell....
Open day, Felt very welcome when coming in to the residents home, by residents and staff, My husband sat in the garden and straight away got talking to a gentleman that was going blind and he was talking about his dog he had to how he could tell the staff that walk by him, by shape,size and smell. Me and my grandson sat in the lounge for a while and was having alittle chat with some for the residents well expecially with my grandson that was making them laugh, when we got outside to the activities we had lovely time too, playing games,to eating food and winning prizes, and the bouncing castle big hit with grandchildren xxx thankyou for the dayxx
Review from Mandi D (Daughter of Resident) published on 23 February 2026 Submitted via Website•
Overall Experience
Our mum is currently a resident at Waterside and has been since November 25
The care here is wonderful we are kept up to date with mums care plan and staff / nurses are always very attentive even when mum is at her most difficult.
The care here is wonderful we are kept up to date with mums care plan and staff / nurses are always very attentive even when mum is at her most difficult.
Residents have weekly activities and staff go all out to make...
Our mum is currently a resident at Waterside and has been since November 25
The care here is wonderful we are kept up to date with mums care plan and staff / nurses are always very attentive even when mum is at her most difficult.
Residents have weekly activities and staff go all out to make these activies inclusive to everyone.
Mum and other residents are all treated with dignity and compassion .
The care here is wonderful we are kept up to date with mums care plan and staff / nurses are always very attentive even when mum is at her most difficult.
Residents have weekly activities and staff go all out to make these activies inclusive to everyone.
Mum and other residents are all treated with dignity and compassion .
Mum will be staying here for the forseeable future as she is happy and contented.
Review from N G (Aunt of Resident) published on 24 October 2025 Submitted via Website•
Overall Experience
My Aunt's is happy with her long term stay at Waterside.
She feels she can approach staff with worries or concerns and is encouraged to do so.
Activity lady gets all involved including family which is very welcoming
She feels she can approach staff with worries or concerns and is encouraged to do so.
Activity lady gets all involved including family which is very welcoming
Care staff are wonderful and very down to earth
My Aunt's is happy with her long term stay at Waterside.
She feels she can approach staff with worries or concerns and is encouraged to do so.
Activity lady gets all involved including family which is very welcoming
She feels she can approach staff with worries or concerns and is encouraged to do so.
Activity lady gets all involved including family which is very welcoming
Care staff are wonderful and very down to earth
Review from Carol L (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card•
Overall Experience
Gold Stars all round for this care home! All managers, nursing staff, care staff, kitchen staff, activity staff, laundry staff, cleaning staff and DIY staff are excellent! My dad has really improved with his health since being cared for here during the last three months! All the staff are...
Gold Stars all round for this care home! All managers, nursing staff, care staff, kitchen staff, activity staff, laundry staff, cleaning staff and DIY staff are excellent! My dad has really improved with his health since being cared for here during the last three months! All the staff are welcoming, caring, thoughtful and responsive to any questions I have asked. I would highly recommend your loved ones to be a resident here!
Review from Lynn J (Sister of Resident) published on 14 August 2025 Submitted via Postal Card•
Overall Experience
My brother has only been in here for 2 weeks and up to now its very good.
My brother has only been in here for 2 weeks and up to now its very good.
Review from G M (Son of Resident) published on 14 August 2025 Submitted via Postal Card•
Overall Experience
My experience of Waterside Care Home is absolutely brilliant. The care and dignity given is second to none. And to all the staff a very big thank you for welcoming, caring for and most of call helping my mom feel safe, cared for and happy. The receptionist is brilliant and so helpful. On behalf of...
My experience of Waterside Care Home is absolutely brilliant. The care and dignity given is second to none. And to all the staff a very big thank you for welcoming, caring for and most of call helping my mom feel safe, cared for and happy. The receptionist is brilliant and so helpful. On behalf of my family and I thank you so much.
Review from C W (Son of Resident) published on 14 August 2025 Submitted via Postal Card•
Overall Experience
Very nice staff, always look after residents very well.
Very nice staff, always look after residents very well.
Review from Ronald B (Resident / Service User) published on 16 June 2025 Submitted via Postal Card•
Overall Experience
Waterside Care Home is a good accommodation. Staff very friendly and helpful with my needs when feeling Low, always find the time to have a chat and cheer me up. Very friendly with my visitors. Always around to assist me with my needs. Overall, most friendly. Perfect accommodation.Food excellent....
Waterside Care Home is a good accommodation. Staff very friendly and helpful with my needs when feeling Low, always find the time to have a chat and cheer me up. Very friendly with my visitors. Always around to assist me with my needs. Overall, most friendly. Perfect accommodation.Food excellent. Very clean and tidy.
Review from Martin R (Son of Resident) published on 13 June 2025 Submitted via Postal Card•
Overall Experience
Always pleasant helpful staff. Cleanliness maintained to a high standard. Dignity a top priority for all residence. Staff have a good communication level with both visitors and residence alike.
Always pleasant helpful staff. Cleanliness maintained to a high standard. Dignity a top priority for all residence. Staff have a good communication level with both visitors and residence alike.
Review from K W (Niece of Resident) published on 12 May 2025 Submitted via Postal Card•
Overall Experience
My aunt lived at Waterside for only a few short weeks. Her palliative diagnosis was met with compassion & empathy by all who work there. The management team were very friendly and provided conversations of comfort when we needed reassurance. Overall, our experience of a care home environment was...
My aunt lived at Waterside for only a few short weeks. Her palliative diagnosis was met with compassion & empathy by all who work there. The management team were very friendly and provided conversations of comfort when we needed reassurance. Overall, our experience of a care home environment was very positive, and we have ensured this has been passed on to friends in the local community.
Review from S H (Niece of Resident) published on 8 May 2025 Submitted via Postal Card•
Overall Experience
My uncle was initially admitted to Waterside for EAB. Within the first 24 hours, he knew he wanted this to be his new home. The staff here have given him a sense of happiness, security and contentment that he hasn't felt in his own home for a long time. To see a smile back on his face every day and...
My uncle was initially admitted to Waterside for EAB. Within the first 24 hours, he knew he wanted this to be his new home. The staff here have given him a sense of happiness, security and contentment that he hasn't felt in his own home for a long time. To see a smile back on his face every day and his cheeky spark back is something I am eternally grateful for. The standard of care here is second to none!
Review from M W (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card•
Overall Experience
Cared for - looked after.
Better now that mum has moved rooms and is nearer to the nurse station and also where staff pass frequently to check on her. Would like her to have more showers and be assisted to eat as she has difficulty seeing now.
Cared for - looked after.
Better now that mum has moved rooms and is nearer to the nurse station and also where staff pass frequently to check on her. Would like her to have more showers and be assisted to eat as she has difficulty seeing now.
↩Reply from Julie Caygill, Hospital Liaison Team Administrator at Waterside Care Home
Thank you for your review. At Hc-One, we strive to deliver kind care every day to our Residents and their families. I appreciate your feedback around what we can do better, and we endeavor to work on these areas. I assure you that every feedback we receive is incredibly important to us, as this...
Thank you for your review. At Hc-One, we strive to deliver kind care every day to our Residents and their families. I appreciate your feedback around what we can do better, and we endeavor to work on these areas. I assure you that every feedback we receive is incredibly important to us, as this helps us to make improvements, please drop in for a chat on your next visit to discuss any concerns you may have.
Review from G P (Husband of Resident) published on 17 April 2025 Submitted via Postal Card•
Overall Experience
My wife has been a resident of Waterside Care Home since May 2022 after suffering a brain haemorrhage and following a long stay in hospital. She is immobile and totally dependent upon the nursing and care staff for all her daily needs. All of the staff at Waterside are professional, caring and...
My wife has been a resident of Waterside Care Home since May 2022 after suffering a brain haemorrhage and following a long stay in hospital. She is immobile and totally dependent upon the nursing and care staff for all her daily needs. All of the staff at Waterside are professional, caring and friendly and often make time for a bit of a chat. The home is clean, warm and well organised, and I am confident that my wife is receiving excellent care.
Review from M P (Sister of Resident) published on 19 March 2025 Submitted via Postal Card•
Overall Experience
We are very pleased with care my sister is receiving at this care home. All the staff are so kind and patient with my sister and with the visitors I have no worries at all. Her meals are always very well presented and she is always very clean.
We are very pleased with care my sister is receiving at this care home. All the staff are so kind and patient with my sister and with the visitors I have no worries at all. Her meals are always very well presented and she is always very clean.
Review from M H (Son of Resident) published on 17 March 2025 Submitted via Postal Card•
Overall Experience
Staff is very caring and supportive.
Home is clean.
Home is clean.
My mom is well looked after.
Staff is very caring and supportive.
Home is clean.
Home is clean.
My mom is well looked after.
Review from L E (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card•
Overall Experience
We have found Waterside Care Home staff to be wonderful, they have kept us informed through everything and has been very helpful with every step.
We have found Waterside Care Home staff to be wonderful, they have kept us informed through everything and has been very helpful with every step.
Review from Denise T (Friend of Resident) published on 30 December 2024 Submitted via Postal Card•
Overall Experience
I visit several homes and Waterside Care Home is by far the best I have experienced. The staff work nonstop yet nothing is too much trouble. The staff here could train many homes. The food is excellent and the cleanliness is excellent. Thank you.
I visit several homes and Waterside Care Home is by far the best I have experienced. The staff work nonstop yet nothing is too much trouble. The staff here could train many homes. The food is excellent and the cleanliness is excellent. Thank you.
Review from Duncan B (Brother of Resident) published on 30 December 2024 Submitted via Postal Card•
Overall Experience
Happy with all staff, they are kind and caring.
Happy with all staff, they are kind and caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2024Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026Please contact us for information regarding our bed availability
News (3) & Events (0)
News
- 24 Mar 2025
In the heart of HC-One’s Waterside Care Home, in Tipton, West Midlands, resident Lorraine Elizabeth Roberts has woven herself into the fabric of daily life, transforming her role as a...
- 24 Mar 2025
In the heart of HC-One’s Waterside Care Home, in Tipton, West Midlands, resident Lorraine Elizabeth Roberts has woven herself into the fabric of daily life, transforming her role as a...
- 20 Mar 2025
Waterside Care Home marked International Women's Day with a heartwarming celebration that honoured the incredible women in our home. To show their appreciation, the home prepared and distributed a single...
Upcoming Events
There are no upcoming events for Waterside Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Waterside Care Home.
Accreditations
There are no accreditations posted yet for Waterside Care Home.
Meet the Team (1)
Fabiana PereiraJob Title Home ManagerJoined 2017
“For me, kind care means that our Residents receive help and support tailored to their needs, delivered with kindness and humanity; treating every...
“For me, kind care means that our Residents receive help and support tailored to their needs, delivered with kindness and humanity; treating every person as unique, with experiences, wishes and needs that need to be cared for; treating them as we would like to be treated, caring for them as if they are our family.”
As a Registered General Nurse, Fabiana has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Frequently Asked Questions about Waterside Care Home
What types of Care is Waterside Care Home registered for?
Older Person Care, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Waterside Care Home have?
There are 59 Single Rooms.
What are the Facilities & Services at Waterside Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Waterside Care Home to the centre of Tipton?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterside Care Home to verify any information. View our terms and conditions. Waterside Care Home has an Enhanced Service -what an Enhanced Service includes.