Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 60 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
My experience of this care home is very, very goodJannette B(Wife of Resident/Service User)
My experience of this care home is very, very goodJannette B(Wife of Resident/Service User)
Waterside Care Home, in the village of Tipton near Dudley, has a strong reputation for providing the best personalised nursing care to older people, where residents feel supported and cared for around the clock while enjoying the company of others.
With sitting rooms, space for residents to pursue their hobbies and interests, and a lovely dining room, this purpose-built care home offers plenty of places to relax, dine, exercise, socialise, and...
Waterside Care Home, in the village of Tipton near Dudley, has a strong reputation for providing the best personalised nursing care to older people, where residents feel supported and cared for around the clock while enjoying the company of others.
With sitting rooms, space for residents to pursue their hobbies and interests, and a lovely dining room, this purpose-built care home offers plenty of places to relax, dine, exercise, socialise, and be creative. The delightful landscaped garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some of the residents. On-site facilities like a hair salon and sensory garden are also popular.
Waterside care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On sunny summer days, the outdoor spaces are ideal for alfresco dining. The on-site catering team prides itself on making every meal an enjoyable, heartwarming experience for every resident and visitor.
The professional care team at Waterside Care Home takes the time to learn about each resident’s hobbies and interests, helping those living in the home lead an active and fulfilling life. In addition to the range of activities available in the home, residents are encouraged to take an active role in the Tipton community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.
Each member of the professional care team is here to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Waterside Care Home to deliver the kindest possible care to residents, supporting them to lead their best possible life.
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Care Provided by Waterside Care Home
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Waterside Care Home for full pricing details and T&Cs.
Contact Waterside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Fabiana Pereira (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (59)
Visiting
- The team warmly welcome visitors to Waterside Care Home, as spending time with loved ones is an important part of life in the home. To help the team provide the best possible care, please do observe their protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.
Parking
- On-site parking available
Waterside Care Home Reviews (150)
9.8
Waterside Care Home has a Review Score of 9.8 (9.768) out of 10, based on 21 reviews in the last 2 years.
Over all time Waterside Care Home has 150 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Waterside Care Home
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Review from R W (Grandson of Resident) published on 11 January 2023 Submitted via Postal Card•
Overall Experience
I think the care my grandfather is getting is good.
His room is nice.
I think the care my grandfather is getting is good.
His room is nice.
Review from T S (Son of Resident) published on 9 January 2023 Submitted via Postal Card•
Overall Experience
Very friendly, staff know how to look after and they do their best. My mother has been looked after very well. I am really impressed with how the staff reacted to the problems my mother had. They handled it very well.
I thank everyone personally.
Very friendly, staff know how to look after and they do their best. My mother has been looked after very well. I am really impressed with how the staff reacted to the problems my mother had. They handled it very well.
I thank everyone personally.
Review from Leonard H (Respite Resident) published on 29 November 2022 Submitted via Postal Card•
Overall Experience
Staying has been a fantastic experience. The staff have been fantastic, I will miss you all but will be back to see you.
Staying has been a fantastic experience. The staff have been fantastic, I will miss you all but will be back to see you.
Review from Jannette B (Wife of Resident) published on 28 June 2022 Submitted via Review Postal Card•
Overall Experience
My experience of this care home is very, very good.
My experience of this care home is very, very good.
Review from Kevin E (Son of Resident) published on 9 February 2022 Submitted via Postal Card•
Overall Experience
My mother was here for four months and it improved her capability after having a stroke so she was able to return home at an age of 89. She was happy and in some ways sad to go home. The staff were helpful and nice.
My mother was here for four months and it improved her capability after having a stroke so she was able to return home at an age of 89. She was happy and in some ways sad to go home. The staff were helpful and nice.
Review from M S (Sister of Resident) published on 5 January 2022 Submitted via Postal Card•
Overall Experience
Your safety policy is really good. Staff are second to none. They are pleasant and efficient. I have nothing but praise for them.
Your safety policy is really good. Staff are second to none. They are pleasant and efficient. I have nothing but praise for them.
Review from Michael S (Son of Resident) published on 14 December 2021 Submitted via Postal Card•
Overall Experience
They've done well to keep Mum safe from the virus and she's looked after well.
They've done well to keep Mum safe from the virus and she's looked after well.
Review from Ruth C (Sister of Resident) published on 10 December 2021 Submitted via Postal Card•
Overall Experience
Staff are always friendly, even with all the extra things they have to think of with Covid. My sister is happy and well cared for.
More newsletters, please!
Staff are always friendly, even with all the extra things they have to think of with Covid. My sister is happy and well cared for.
More newsletters, please!
Review from Elaine F (Daughter of Resident) published on 6 December 2021 Submitted via Website•
Overall Experience
My father is now a permanent resident in the home and needs full nursing care.
The staff I have come into contact with on my visits to the home are caring and hard working. Always friendly and welcoming.
The staff I have come into contact with on my visits to the home are caring and hard working. Always friendly and welcoming.
My father is well looked after and safe and I feel those who care for him are understanding...
My father is now a permanent resident in the home and needs full nursing care.
The staff I have come into contact with on my visits to the home are caring and hard working. Always friendly and welcoming.
My father is well looked after and safe and I feel those who care for him are understanding of his needs.
I feel the measures in place due to Covid restrictions to keep residents staff and visitors safe are very well managed. Full PPE is always available and strict adherence to the rules is applied.
The staff I have come into contact with on my visits to the home are caring and hard working. Always friendly and welcoming.
My father is well looked after and safe and I feel those who care for him are understanding of his needs.
I feel the measures in place due to Covid restrictions to keep residents staff and visitors safe are very well managed. Full PPE is always available and strict adherence to the rules is applied.
The home has a very friendly atmosphere and is extremely clean and well maintained.
Review from Tina B (Niece of Resident) published on 18 November 2020 Submitted via Website•
Overall Experience
My auntie was here for a period of 4 weeks. All the staff were approachable and friendly. It is a very warm and welcoming home, and the care for my auntie was outstanding and her final days were in dignity. Can not recommend enough, lovely staff.
My auntie was here for a period of 4 weeks. All the staff were approachable and friendly. It is a very warm and welcoming home, and the care for my auntie was outstanding and her final days were in dignity. Can not recommend enough, lovely staff.
Review from Billie F (Great-Niece of Resident) published on 18 November 2020 Submitted via Website•
Overall Experience
My aunt was cared for at Waterside Care Home in her final days. The staff were very caring, not only to my auntie but towards my family too and were supportive when she passed away. I couldn't recommend Waterside enough, it is a nice, clean home and the staff are great.
My aunt was cared for at Waterside Care Home in her final days. The staff were very caring, not only to my auntie but towards my family too and were supportive when she passed away. I couldn't recommend Waterside enough, it is a nice, clean home and the staff are great.
Review from Mary P (Daughter of Resident) published on 1 June 2020 Submitted via Website•
Overall Experience
Mum deteriorated and passed away in April 2020. Mum did not have covid19, however, the death was during this demanding period for staff. The care were truly exemplary. All staff were incredibly kind to mum and us as a family.
There was no doubt that the staff were incredibly busy, however, they...
Mum deteriorated and passed away in April 2020. Mum did not have covid19, however, the death was during this demanding period for staff. The care were truly exemplary. All staff were incredibly kind to mum and us as a family.
There was no doubt that the staff were incredibly busy, however, they made time to talk to us, and provide care above and beyond good. All staff were compassionate and allowed Mum to have dignity and a peaceful death.
Staff showed great regard to the mental capacity act and mum's wishes, and beliefs including her religious beliefs (Roman Catholic). The staff ensured that she had her rosary beads with her, and appreciated that mum loved to say her prayers. One member of staff even read her the Irish Blessing shortly before she passed away.
There was no doubt that the staff were incredibly busy, however, they made time to talk to us, and provide care above and beyond good. All staff were compassionate and allowed Mum to have dignity and a peaceful death.
Staff showed great regard to the mental capacity act and mum's wishes, and beliefs including her religious beliefs (Roman Catholic). The staff ensured that she had her rosary beads with her, and appreciated that mum loved to say her prayers. One member of staff even read her the Irish Blessing shortly before she passed away.
I cannot begin to tell you what a comfort it was to us knowing that the standard of care was high, there is only one opportunity in providing a peaceful death. We will always be grateful to Waterside staff.
Review from T D (Resident / Service User) published on 22 May 2020 Submitted via Website•
Overall Experience
On website states that this home is a care home with nursing.
Dad was in for a few weeks but they could not do basic nursing. If looking for a nursing home look elsewhere.
Dad was in for a few weeks but they could not do basic nursing. If looking for a nursing home look elsewhere.
Dad passed away in hospital having the care and dignity he needed.
On website states that this home is a care home with nursing.
Dad was in for a few weeks but they could not do basic nursing. If looking for a nursing home look elsewhere.
Dad was in for a few weeks but they could not do basic nursing. If looking for a nursing home look elsewhere.
Dad passed away in hospital having the care and dignity he needed.
Review from Raymond B (Son of Resident) published on 14 April 2020 Submitted via Website•
Overall Experience
Myself and my brother and all family members would like to offer our utmost gratitude to all the staff and management who looked after and cared for our father in his time in Waterside.
Dad passed away on 1st April 2020 with myself and my brother by his side. The management and all the staff have...
Myself and my brother and all family members would like to offer our utmost gratitude to all the staff and management who looked after and cared for our father in his time in Waterside.
Dad passed away on 1st April 2020 with myself and my brother by his side. The management and all the staff have been magnificent regarding dads needs and wellbeing and being very supportive to us in our time of need.
Dad passed away on 1st April 2020 with myself and my brother by his side. The management and all the staff have been magnificent regarding dads needs and wellbeing and being very supportive to us in our time of need.
Thank you all so much, we are missing our father but also missing everyone at Waterside, warmest regards, from all of our family.
Review from M D (Daughter of Resident) published on 6 March 2020 Submitted via Postal Card•
Overall Experience
My mother was taken to Waterside, she was only there for five days before she died, but everyone was so caring and very helpful; also thoughtful. Nothing seemed too much for them to do on the morning she died. The staff also looked after the relatives that were there - thank you.
My mother was taken to Waterside, she was only there for five days before she died, but everyone was so caring and very helpful; also thoughtful. Nothing seemed too much for them to do on the morning she died. The staff also looked after the relatives that were there - thank you.
Review from T H (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card•
Overall Experience
Care for my mom is good, and she is always clean and tidy. Well cared for, she is cared for in bed mostly but does come out occasionally when well enough to do so.
Care for my mom is good, and she is always clean and tidy. Well cared for, she is cared for in bed mostly but does come out occasionally when well enough to do so.
Review from Marilyn O (Daughter-in-law of Resident) published on 22 January 2020 Submitted via Postal Card•
Overall Experience
Our family would like to express our gratitude to Waterside staff during our relative's time with you. Your care and compassion have been second to none. We found that everything we asked of you was always promptly dealt with. Waterside staff work so very hard and really care about their service...
Our family would like to express our gratitude to Waterside staff during our relative's time with you. Your care and compassion have been second to none. We found that everything we asked of you was always promptly dealt with. Waterside staff work so very hard and really care about their service users. A big thank you for all your care and understanding for not only the service user but also us anxious relatives.
Review from N S (Son of Resident) published on 25 November 2019 Submitted via Postal Card•
Overall Experience
Got my mom into here following the death of my dad, on recommendation from the next-door neighbour. Really pleased with my choice, lovely location by the side of the canale. Staff and management are really kind and helpful, and I can rest assured that my mom is being well cared for.
Got my mom into here following the death of my dad, on recommendation from the next-door neighbour. Really pleased with my choice, lovely location by the side of the canale. Staff and management are really kind and helpful, and I can rest assured that my mom is being well cared for.
Review from L J (Granddaughter of Resident) published on 23 October 2019 Submitted via Postal Card•
Overall Experience
Home, staff are lovely and very caring. Nothing is too much trouble. My Grandad is well looked after. If the staff have any concerns they always ring me and call the doctor if needed. My grandad is happy here.
Home, staff are lovely and very caring. Nothing is too much trouble. My Grandad is well looked after. If the staff have any concerns they always ring me and call the doctor if needed. My grandad is happy here.
Review from Steven S (Son of Resident) published on 16 August 2019 Submitted via Postal Card•
Overall Experience
The staff are always friendly and helpful. The home is always clean and tidy. It really is a joy to know my mother is well looked after.
The staff are always friendly and helpful. The home is always clean and tidy. It really is a joy to know my mother is well looked after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2024Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026Please contact us for information regarding our bed availability
News (3) & Events (0)
News
- 24 Mar 2025
In the heart of HC-One’s Waterside Care Home, in Tipton, West Midlands, resident Lorraine Elizabeth Roberts has woven herself into the fabric of daily life, transforming her role as a...
- 24 Mar 2025
In the heart of HC-One’s Waterside Care Home, in Tipton, West Midlands, resident Lorraine Elizabeth Roberts has woven herself into the fabric of daily life, transforming her role as a...
- 20 Mar 2025
Waterside Care Home marked International Women's Day with a heartwarming celebration that honoured the incredible women in our home. To show their appreciation, the home prepared and distributed a single...
Upcoming Events
There are no upcoming events for Waterside Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Waterside Care Home.
Accreditations
There are no accreditations posted yet for Waterside Care Home.
Meet the Team (1)
Fabiana PereiraJob Title Home ManagerJoined 2017
“For me, kind care means that our Residents receive help and support tailored to their needs, delivered with kindness and humanity; treating every...
“For me, kind care means that our Residents receive help and support tailored to their needs, delivered with kindness and humanity; treating every person as unique, with experiences, wishes and needs that need to be cared for; treating them as we would like to be treated, caring for them as if they are our family.”
As a Registered General Nurse, Fabiana has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterside Care Home to verify any information. View our terms and conditions. Waterside Care Home has an Enhanced Service -what an Enhanced Service includes.