Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 60 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
My experience of this care home is very, very goodJannette B(Wife of Resident/Service User)
My experience of this care home is very, very goodJannette B(Wife of Resident/Service User)
Waterside Care Home, situated in the village of Tipton, close to Dudley, provides personalised nursing care to older people.
Each member of the professional care team is there to help you or your loved one settle into life at Waterside. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care to residents, taking the time to...
Care Provided by Waterside Care Home
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Waterside Care Home for full pricing details and T&Cs.
Contact Waterside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Fabiana Pereira (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (59)
Visiting
- The team warmly welcome visitors to Waterside Care Home, as spending time with loved ones is an important part of life in the home. To help the team provide the best possible care, please do observe their protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.
Parking
- On-site parking available
Waterside Care Home Reviews (148)
9.8
Waterside Care Home has a Review Score of 9.8 (9.781) out of 10, based on 19 reviews in the last 2 years.
Over all time Waterside Care Home has 148 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Waterside Care Home
Loading...
Review from Hilda H (Resident / Service User) published on 17 March 2016 Submitted via Postal Card•
Overall Experience
My stay has been very good and would recommend to anyone that need help. The food was very nice and staff very helpful.
↩Reply from Rose Pickering, Customer Service Administrator at Waterside Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from John P (Son of Resident) published on 17 March 2016 Submitted via Postal Card•
Overall Experience
My mother has been made very content with excellent care and consideration. I am sure the standard of care has enabled my mother to accept that she needs more help and care. This will give her a more varied life.
↩Reply from Rose Pickering, Customer Service Administrator at Waterside Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy B (Daughter of Resident) published on 9 March 2016 Submitted via Postal Card•
Overall Experience
Room was very good, kept clean and the food was very good. Staff very caring and went out of the way to help. Found a way of helping with leg problem which made it a lot better. Only problem was that some washing went astray.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Stephen T (Son of Resident) published on 8 March 2016 Submitted via Postal Card•
Overall Experience
Waterside was open, caring, thoughtful and represent what all care and nursing homes should be like.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rob W (Son of Resident) published on 8 March 2016 Submitted via Postal Card•
Overall Experience
We the family would like to thank all the staff at Waterside for he care my mother has received during her rehabilitation. She's expressed her own thanks at the help and attention she's received at all times. I'm sure this care has speeded up her recovery.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Norman F (Resident / Service User) published on 6 January 2016 Submitted via Postal Card•
Overall Experience
Found it difficult at first to settle in and adjust. Staff treated me very respectfully. One carer assistant was particularly outstanding. The degree of improvement (mentally and physically) since coming here has been marvelous.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from D C (Granddaughter of Resident) published on 6 January 2016 Submitted via Postal Card•
Overall Experience
My Nan has been looked after really well at Waterside. The staff have been fantastic to her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I P (Resident / Service User) published on 16 December 2015 Submitted via Postal Card•
Overall Experience
I would recommend any friends or family to come to Waterside Care Home, the service I have received is excellent and the staff are very good at their jobs that they do.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2024Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
News
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 24 Mar 2025
In the heart of HC-One’s Waterside Care Home, in Tipton, West Midlands, resident Lorraine Elizabeth Roberts has woven herself into the fabric of daily life, transforming her role as a...
- 24 Mar 2025
In the heart of HC-One’s Waterside Care Home, in Tipton, West Midlands, resident Lorraine Elizabeth Roberts has woven herself into the fabric of daily life, transforming her role as a...
Upcoming Events
There are no upcoming events for Waterside Care Home.
Accreditations
There are no accreditations posted yet for Waterside Care Home.
Meet the Team (1)
Fabiana PereiraJob Title:Home ManagerJoined: 2017
“For me, kind care means that our Residents receive help and support tailored to their needs, delivered with kindness and humanity; treating every person as unique, with experiences, wishes and needs that need to be cared for; treating them as we would like to be treated, caring for them as if they are our family.”
As a Registered General Nurse, Fabiana has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterside Care Home to verify any information. View our terms and conditions. Waterside Care Home has an Enhanced Service -more info.