Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 60 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
My experience of this care home is very, very goodJannette B(Wife of Resident/Service User)
My experience of this care home is very, very goodJannette B(Wife of Resident/Service User)
Waterside Care Home, in the village of Tipton near Dudley, has a strong reputation for providing the best personalised nursing care to older people, where residents feel supported and cared for around the clock while enjoying the company of others.
With sitting rooms, space for residents to pursue their hobbies and interests, and a lovely dining room, this purpose-built care home offers plenty of places to relax, dine, exercise, socialise, and...
Waterside Care Home, in the village of Tipton near Dudley, has a strong reputation for providing the best personalised nursing care to older people, where residents feel supported and cared for around the clock while enjoying the company of others.
With sitting rooms, space for residents to pursue their hobbies and interests, and a lovely dining room, this purpose-built care home offers plenty of places to relax, dine, exercise, socialise, and be creative. The delightful landscaped garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some of the residents. On-site facilities like a hair salon and sensory garden are also popular.
Waterside care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On sunny summer days, the outdoor spaces are ideal for alfresco dining. The on-site catering team prides itself on making every meal an enjoyable, heartwarming experience for every resident and visitor.
The professional care team at Waterside Care Home takes the time to learn about each resident’s hobbies and interests, helping those living in the home lead an active and fulfilling life. In addition to the range of activities available in the home, residents are encouraged to take an active role in the Tipton community, from building relationships with the neighbours in local community groups and schools, to arranging sightseeing trips in the local area.
Each member of the professional care team is here to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Waterside Care Home to deliver the kindest possible care to residents, supporting them to lead their best possible life.
Loading travel time
Care Provided by Waterside Care Home
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Waterside Care Home for full pricing details and T&Cs.
Contact Waterside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Fabiana Pereira (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (59)
Visiting
- The team warmly welcome visitors to Waterside Care Home, as spending time with loved ones is an important part of life in the home. To help the team provide the best possible care, please do observe their protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with the kind and caring team – they’re always here to help.
Parking
- On-site parking available
Waterside Care Home Reviews (150)
9.8
Waterside Care Home has a Review Score of 9.8 (9.768) out of 10, based on 21 reviews in the last 2 years.
Over all time Waterside Care Home has 150 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Waterside Care Home
Loading...
Review from Joyce B (Friend of Resident) published on 5 August 2019 Submitted via Postal Card•
Overall Experience
Visiting every 4-6 weeks. My friend and all the residents I have met or observed would appear to be happy and well cared for. My friend is treated by staff with respect and encouraged to sit in an especially comfortable chair in the lounge is she is well enough rather than being in bed all the...
Visiting every 4-6 weeks. My friend and all the residents I have met or observed would appear to be happy and well cared for. My friend is treated by staff with respect and encouraged to sit in an especially comfortable chair in the lounge is she is well enough rather than being in bed all the time. The recent Morris dancing display, also in the lounge by visiting artists was very enjoyable and I notice there are many interesting activities throughout the year. I myself, as a visitor, have always been made very welcome.
Review from Damien F (Relative of Resident) published on 25 July 2019 Submitted via Postal Card•
Overall Experience
I have visited Waterside on two occasions. The resident in question seems very content and happy on both visits. Staff have been selfless, caring and overall willing to go the extra mile.
Keep up the good work guys.
I have visited Waterside on two occasions. The resident in question seems very content and happy on both visits. Staff have been selfless, caring and overall willing to go the extra mile.
Keep up the good work guys.
Review from Sue M (Daughter of Resident) published on 25 July 2019 Submitted via Postal Card•
Overall Experience
Mom's home has been in Waterside for the last 12 months. She is looked after extremely well with all aspects of care.
A lot of thought goes into the activities made available and we have many photos of mum enjoying these. The home manager and the staff go the extra mile when it comes to making...
Mom's home has been in Waterside for the last 12 months. She is looked after extremely well with all aspects of care.
A lot of thought goes into the activities made available and we have many photos of mum enjoying these. The home manager and the staff go the extra mile when it comes to making family welcome.
Review from Andrea H (Daughter of Resident) published on 1 July 2019 Submitted via Website•
Overall Experience
My mother went to Waterside for end of life care, this was a stressful time for family but an even more difficult time for my mother as she knew the end days were coming closer. The whole team of staff at the home were so kind, caring, supportive of us all. Moms final 3 weeks were made comfortable...
My mother went to Waterside for end of life care, this was a stressful time for family but an even more difficult time for my mother as she knew the end days were coming closer. The whole team of staff at the home were so kind, caring, supportive of us all. Moms final 3 weeks were made comfortable and she had tender care, she was pain and anxiety free. The environment provided to mom and family was amazing, giving us privacy whilst also giving support, we cannot thank this home and its staff enough.
Review from K P (Son of Resident) published on 28 June 2019 Submitted via Postal Card•
Overall Experience
A wonderful place and attention to detail. Very happy with staff and management support for the short time my dad has been a resident. Many thanks.
A wonderful place and attention to detail. Very happy with staff and management support for the short time my dad has been a resident. Many thanks.
Review from Yvonne S (Daughter of Resident) published on 17 June 2019 Submitted via Postal Card•
Overall Experience
Overall this is a wonderful home. The staff are kind and caring. Any complaints or worries are dealt with swiftly.
Overall this is a wonderful home. The staff are kind and caring. Any complaints or worries are dealt with swiftly.
Review from Sharon G (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card•
Overall Experience
My mom has recently arrived to live at Waterside. My family and I are very impressed, staff are very welcoming and friendly, we were made welcome from day one. My mom has settled very easily and already has friends. The activities are very good and cater for all capabilities.
My mom has recently arrived to live at Waterside. My family and I are very impressed, staff are very welcoming and friendly, we were made welcome from day one. My mom has settled very easily and already has friends. The activities are very good and cater for all capabilities.
Review from M B (Son of Resident) published on 6 June 2019 Submitted via Postal Card•
Overall Experience
Do not have any big problems with home conditions or attitude or work ethic of the staff.
Do not have any big problems with home conditions or attitude or work ethic of the staff.
Review from A C (Son of Resident) published on 6 June 2019 Submitted via Postal Card•
Overall Experience
You can put your trust in the care at Waterside. Carers take good care of the lady's here at Waterside. The carers are Angels, friendly and helpful.
You can put your trust in the care at Waterside. Carers take good care of the lady's here at Waterside. The carers are Angels, friendly and helpful.
Review from Jan B (Daughter of Resident) published on 15 April 2019 Submitted via Postal Card•
Overall Experience
Mom has been at Waterside since July 2018. She is very comfortable and well looked after by the staff. Activities are excellent and varied and management very approachable. When I leave Mom I am always happy knowing that she is in a safe environment and well cared for which means so much.
Mom has been at Waterside since July 2018. She is very comfortable and well looked after by the staff. Activities are excellent and varied and management very approachable. When I leave Mom I am always happy knowing that she is in a safe environment and well cared for which means so much.
Review from Pam P (Daughter of Resident) published on 10 April 2019 Submitted via Review Postal Card•
Overall Experience
Staff very pleasant, helpful and polite.
Staff very pleasant, helpful and polite.
Review from P W (Son of Resident) published on 8 April 2019 Submitted via Postal Card•
Overall Experience
Very good care and care workers.
Very good care and care workers.
Review from Karen J (Daughter of Resident) published on 14 February 2019 Submitted via Postal Card•
Overall Experience
Mom came in October 2018, she had a grade 4 compression sore and was very poorly medically and confused mentally.
Mom has received amazing care, her sore is slowly healing, progress is very positive and she is monitored daily and given the equipment she needs to recover.
Mom has received amazing care, her sore is slowly healing, progress is very positive and she is monitored daily and given the equipment she needs to recover.
She has well-balanced...
Mom came in October 2018, she had a grade 4 compression sore and was very poorly medically and confused mentally.
Mom has received amazing care, her sore is slowly healing, progress is very positive and she is monitored daily and given the equipment she needs to recover.
Mom has received amazing care, her sore is slowly healing, progress is very positive and she is monitored daily and given the equipment she needs to recover.
She has well-balanced meals which mom loves and have helped her also to grow in strength. I am always able to get an update on mom's progress without making an appointment. Staff always make time to see me.
Review from R H (Son of Resident) published on 14 February 2019 Submitted via Postal Card•
Overall Experience
Friendly staff and lots of activities for residents to engage with.
Friendly staff and lots of activities for residents to engage with.
Review from Sandra W (Daughter of Resident) published on 17 January 2019 Submitted via Postal Card•
Overall Experience
Dad received end of life care and was treated with tolerance, dignity and respect by all members of staff. Management made a point of meeting us. Rooms are being constantly cleaned. Food menu caters for all and is varied and of good quality. Staff are always helpful despite being really busy and...
Dad received end of life care and was treated with tolerance, dignity and respect by all members of staff. Management made a point of meeting us. Rooms are being constantly cleaned. Food menu caters for all and is varied and of good quality. Staff are always helpful despite being really busy and nurses always available for questions. Would recommend this home to other people in the same position.
Review from Steph L (Niece of Resident) published on 12 November 2018 Submitted via Website•
Overall Experience
My aunt has received excellent care. She prefers her own company but June has managed to bring her out of her shell and get involved which had improved her standard of living enormously. June works hard considering she is spread between 60 service users. I can not fault the care.
My aunt has received excellent care. She prefers her own company but June has managed to bring her out of her shell and get involved which had improved her standard of living enormously. June works hard considering she is spread between 60 service users. I can not fault the care.
Review from B P (Son of Resident) published on 11 October 2018 Submitted via Postal Card•
Overall Experience
We as a family would like to show our appreciation to the General Manager.
She always acknowledges us by name, with a warm and welcoming smile, comes into the lounge and greets all residents including my mom in a way she understands. Her greatest attribute is she sees the positive in people....
We as a family would like to show our appreciation to the General Manager.
She always acknowledges us by name, with a warm and welcoming smile, comes into the lounge and greets all residents including my mom in a way she understands. Her greatest attribute is she sees the positive in people. Excellent people skills.
Review from Philip R (Grandson of Resident) published on 1 October 2018 Submitted via Postal Card•
Overall Experience
Lovely setting by canal. Clean and well-maintained manager engaged with me and my grandmother from the start and took a real interest. Care and nursing staff happy to help. Grandmother has been receiving respite care. We have had experience of other home and this one is a breath of fresh air. Well...
Lovely setting by canal. Clean and well-maintained manager engaged with me and my grandmother from the start and took a real interest. Care and nursing staff happy to help. Grandmother has been receiving respite care. We have had experience of other home and this one is a breath of fresh air. Well done.
Review from Heather D (Great-Niece of Resident) published on 25 September 2018 Submitted via Postal Card•
Overall Experience
I am very pleased that my great aunt is now in this home. She has settled in well and every time I have visited, it has been clean and all staff are very friendly and welcoming. My great aunt seems to be very happy here and is looking much better now. Thank you.
I am very pleased that my great aunt is now in this home. She has settled in well and every time I have visited, it has been clean and all staff are very friendly and welcoming. My great aunt seems to be very happy here and is looking much better now. Thank you.
Review from C E (Wife of Resident) published on 25 September 2018 Submitted via Postal Card•
Overall Experience
Waterside was a real surprise to me. It is welcoming and comfortable in every aspect. The standard of cleanliness is excellent as is the standard of care. All of the staff work as a team and that is very noticeable. The food is well presented and satisfying. I can find no fault at all!
Waterside was a real surprise to me. It is welcoming and comfortable in every aspect. The standard of cleanliness is excellent as is the standard of care. All of the staff work as a team and that is very noticeable. The food is well presented and satisfying. I can find no fault at all!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2024Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026Please contact us for information regarding our bed availability
News (3) & Events (0)
News
- 24 Mar 2025
In the heart of HC-One’s Waterside Care Home, in Tipton, West Midlands, resident Lorraine Elizabeth Roberts has woven herself into the fabric of daily life, transforming her role as a...
- 24 Mar 2025
In the heart of HC-One’s Waterside Care Home, in Tipton, West Midlands, resident Lorraine Elizabeth Roberts has woven herself into the fabric of daily life, transforming her role as a...
- 20 Mar 2025
Waterside Care Home marked International Women's Day with a heartwarming celebration that honoured the incredible women in our home. To show their appreciation, the home prepared and distributed a single...
Upcoming Events
There are no upcoming events for Waterside Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Waterside Care Home.
Accreditations
There are no accreditations posted yet for Waterside Care Home.
Meet the Team (1)
Fabiana PereiraJob Title Home ManagerJoined 2017
“For me, kind care means that our Residents receive help and support tailored to their needs, delivered with kindness and humanity; treating every...
“For me, kind care means that our Residents receive help and support tailored to their needs, delivered with kindness and humanity; treating every person as unique, with experiences, wishes and needs that need to be cared for; treating them as we would like to be treated, caring for them as if they are our family.”
As a Registered General Nurse, Fabiana has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterside Care Home to verify any information. View our terms and conditions. Waterside Care Home has an Enhanced Service -what an Enhanced Service includes.