Swallows Meadow Court

This is the best outcome we could have ever expected for our sister as a family.

A fantastic care home for my Nan. The staff were incredibly caring, from nursing to housekeeping to kitchen staff they couldn't do enough. They really went above and beyond to take care of all the residents in Kingfisher. The amount of activities that the residents were able to do to keep them active and motivated was incredible and the staff would ensure that everyone was accomodated.

My mam moved in urgently due to her husband being seriously ill. From the first contact with Rose on reception, my mam has been treated with kindness, dignity and respect. The manager, Carol, organised everything for us efficiently and was always on hand to answer questions. The care staff are, without exception, wonderful. My mam has received skilled nursing care too. The environment is clean and comfortable and the food delicious. My mam loves her new home.

Thank you to all the staff on Robin unit at swallows meadow for the outstanding care given to our Sister who has been resident there since January. We are so grateful to every member of staff that work at this home who Care for her she has truly blossomed since becoming a resident. Nothing is too much trouble for the dedicated day and night staff .

Thank you to all staff- especially those on Robin. Nothing was too much trouble for them- they listened and when they has time chatted not only with my husband but also me. Physios were great- they got him walking again nearly as good as he was before his fall. Visitors can have meals with residents either in their room or the dining room. I enjoyed all the meals I had, a donation towards the cost is appreciated. I am sorry NHS funding for this unit is being withdrawn but I wish everyone on Robin success with their new venture.

Thankyou from the family of Margaret.

My mother arrived from trauma ward in large hospital. Your staff were extremely kind and friendly making her feel comfortable and settled quickly. Room and surroundings were a good size and clean. My mother often said how good the food was, and the small portion size was ideal for her appetite and size. She has decided to stay. On Monday she moves to her new permanent room, within the Court.

My mother was offered Swallows Meadow after a stay in hospital. I cannot speak highly enough of the care she received and how she improved to the point of being discharged home. The team on Robin worked so well together and, from a fear of going to a care home, to her feeling safe and cared for and actually happy to stay. Thanks to all the staff, you do such an important role which is very much appreciated.

Our 63 yr old sister was transferred into Swallows Meadow from hospital to Robins Unit, as a family we could not ault any of her care all staff were just amazing, so caring at all times. Unfortunatley our sister was not well and took a turn for the worst if it had not been for nursing staff who took care of her on day and evening of Monday 10th NOvember and had to get an ambulance for our sister who was blue lighted back to Heartlands our sister would not be here today. Thank you.

The staff took excellent care of our elderly aunt after she broke her leg. Very professional and helpful.

During Charles stay at Swallows Meadow Court I only ever saw him being treated with the highest standards of care and more importantly the utmost of respect and dignity. Thank you for looking after him and for the compassion that you all showed him.

We found our overall experience extremely good. Nursing staff were always professional, kind and caring.

Swallows Meadow is a very special place and comes with our highest recommendation.

I was more than grateful for all the staff who helped me during my stay. Nothing was too much trouble for them also they made me feel happy to talk to me. I cannot thank you all enough. Bless you.

I am extremely satisfied with Swallows Meadow Court, the caring environment, friendly staff and excellent accommodation.

My mother is on Heron unit and has been a Swallows Meadow Court for 12 months. I just wanted to share that she is receiving excellent care and is very happy. The staff are fantastic on Heron unit, nothing is too much trouble. It is a safe and happy environment. I am very happy with her care.

This was my mother's third stay at Swallows Meadow Court and the care & respect has not wavered. Mother has complex needs and brittle bones means many breaks. The care received was exceptional. Would definitely recommend clean, great food, lovely carers, well trained nurses.

I thoroughly recommend this as the best nursing home in the area by far

My wife was in Swallows Meadow Court Robin wing for 6 weeks rehabilitation after leaving hospital. All the staff were caring, considerate, friendly and professional to both my wife and myself.

Didn't see any therapists, so can't comment but Mcand H guidance was easily accessible for all staff.