Swallows Meadow Court

33 Swallows Meadow, Shirley, Solihull B90 4PH

Swallows Meadow Court provides Nursing Care and Residential Care for older people in Solihull and the surrounding area.

Solihull Care Ltd (the owner of Swallows Meadow Court is an Industrial and Provident Society with Charitable Status, operating as a 'not for profit' organisation.

The home offers modern accommodation and facilities with residents benefiting from a range of personal space and communal areas to maximise their preference and comfort. Staff are fully trained in the skills required to enable high standards of care in a clean, warm and homely environment.

Swallows Meadow Court offers a regular residents activity programme from individual (one to one) to group sessions, a personal laundry service and a fully equipped hairdressing salon is open for appointments three times per week.

The team endeavours to make the residents stay as comfortable and care free as possible consists of Nursing and Care Staff, Housekeeping, Laundry, Catering and Administration all working to the same objectives - the Residents' Health and Well Being and their relatives, friends or advocates peace of mind.

Owner: Solihull Care Ltd

Person in charge: Geraldine Mary Banham (Registered Manager)

Local Authority / Social Services: Solihull Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 70 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Admission Information: No restrictions on admissions the principle is that Swallows Meadow Court can meet the care needs of the resident.. Ages 45+.

Single Rooms: 70

Shared Rooms: 0

Rooms with ensuite WC: 70

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Swallows Meadow operates an open visiting policy allowing people to visit their loved ones or friends whenever it is suitable. People must take into account that the residents care needs and wishes will take precedence.

Parking:

Sufficent parking available.

Latest Care Quality Commission* Report on Swallows Meadow Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Swallows Meadow Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Swallows Meadow Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.932 for Swallows Meadow Court is calculated as follows: ( (55 Excellents x 5) + (4 Goods x 4) ) ÷ 59 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.393 Points relating to the number of positive Reviews for Swallows Meadow Court is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 2 Reviews ÷ 14 Target = 0.143

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Swallows Meadow Court has a Review Score of 8.3 (8.325) from 5 Reviews


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Swallows Meadow Court?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Swallows Meadow Court

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    1

Although my mother was only a resident at Swallow Meadow for seven months, she was treated with kindness and respect at all times.

All the staff treated her as family and we couldn't have asked for more.

How likely would you be to recommend Swallows Meadow Court? Extremely Likely

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Average Rating:   5 out of 5

Tony Parker, Acting General Manager at Swallows Meadow Court responded to this review on 05 Jan 2018:

It is heart-warming to know that the care and compassion shown by our staff is appreciated by residents and their families.
Thank you.

Excellent care for our mum with advanced dementia. The staff are kind, gentle and caring. Mum was always clean and smart. Staff were always on hand to care for mums needs.

How likely would you be to recommend Swallows Meadow Court? Extremely Likely

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Average Rating:   4.8 out of 5

My father spent the last month's of his life at Swallow Meadow Court, from day one he felt at home, all the staff where very professional, efficient and friendly nothing was to much trouble. The meals are of a good standard and always served on time. I would highly recommend Swallow Meadow to anybody looking for high-quality nursing care.

How likely would you be to recommend Swallows Meadow Court? Extremely Likely

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Average Rating:   4.8 out of 5

My sister, brother and I had to find a home for our father. We were recommended Swallows Meadow by someone we had appointed to help navigate the care system. We had not heard of Swallows Meadow, and had identified 1-2 other homes as possible. Nonetheless we selected Swallows Meadow on the advice we were given. My father has been in the home for about a month now. We are truly very happy with the home - the staff are just terrific, very caring and attentive, easy to talk to if we have any questions, always responsive if we need assistance for Dad, and the atmosphere in the home is relaxed and very welcoming; we could not wish for a better place for our father. It is hard to tell how Dad feels, but he does seem to have a good relationship with the staff, so we find that very reassuring. I would not hesitate to recommend Swallows Meadow to anyone.

How likely would you be to recommend Swallows Meadow Court? Extremely Likely

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Average Rating:   5 out of 5

My father was a resident of Swallows Meadow Care home from December 2015 until March 2016. He had Lewy Body Dementia which brings it's own difficulties that are very hard to manage. As a relative to place a loved one into nursing home accommodation is one of the hardest decisions that will need to be made. My father made his home in Heron House, he loved it there and he enjoyed the company of the residents, loved all of the staff, was happy and content. I visited him every day at different times but often at tea time once I had finished work and was always made welcome, always offered a cup of tea, a sandwich or biscuit. During his time at Swallows Meadow Court my father was always treated with the utmost respect, dignity and kindness that anyone could wish for. My father passed away on the 25th March 2016 surrounded by the people that really did love and care for him. I could not have wished for better and I will be eternally grateful.

How likely would you be to recommend Swallows Meadow Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   5 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

April 2013

Investors in People (Silver)

Recipient: Swallows Meadow Court

Date: Thursday 04 Apr 2013

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Swallows Meadow Court