Swallows Meadow Court

I was pleasantly surprised when my husband went to Robin House, a small staff of dedicated physios and occupational therapists. They worked hard with my husband, and he has made remarkable progress, I cannot praise the nursing staff enough nothing was too much trouble for them and the atmosphere of the whole floor was excellent.

Lovely, friendly, helpful rehab. Very enjoyable experince. Helpful physics and very helpful night staff.

I attended for rehabilitation following hip surgery. Everyone was very respectful and I was treated with dignity at all times, whenever I needed help, they were always there to help.

I was really happy and grateful for the care provided and received by/ for my mam. She had 6 weeks with great care while we got her home maintenance all up to date, having to have a new boiler system and radiators in every room. Thank you for all your care.

I was at Swallows Meadow for a few weeks while I received care and physio. Every member of the team was wonderful and really looked after me. They remained professional at all times and nothing was too much trouble. Thank you doesn't seem enough for the amount of care they all give.

Mum sent from hospital to Swallows Meadow following a fall. The home was a strange place, no residents engaged with each other, all sat / lay in their rooms all day. The dining room was uninspiring & barely used, most residents stay in their room so no social interaction even at mealtimes. My mum didn't enjoy any of the food, we even joked that we had no idea how an earth anyone can make toast so soggy and limp. The staff of course were low on numbers & therefore all very busy especially the nurses / more medically trained staff, although I often witnessed staff sat on chairs staring at their mobile phones but perhaps on a break. Mum was waiting a long time when pressing for assistance. Mum had unwitnessed fall while in there, staff did everything by the book & took good care of her. Frustratingly mums dentures went missing the day before she was due home, 2 weeks later and still trying to find a dentist to sort this out so still not eating properly, lost weight since going in.

My mum was in Robin House for three weeks and then moved to Nightingale House as a permanent resident. All of the staff were absolutely amazing, super friendly, and clearly cared a great deal about their patients. They were also very welcoming to me as well and constantly asked if I would like a cup of tea when they made my mum one. I can now go back to America knowing my mum will be well looked after and in a great place.

I haven't had a lot of contact with many care homes but my husband was transferred from hospital to Swallows Meadow, Nightingale Ward in October 24 and I'm overwhelmed with the care given to my husband and myself. All staff from reception, cleaners, carers, and nurses went above and beyond to know were ok. The food is very good and the atmosphere welcoming and caring. Cannot praise enough.

I cannot speak highly enough of the care my Father received in the last few weeks of his life. From the team leader of Robin Ward to all the nurses and care staff, everyone was 100% in caring towards my Dad, treating him with dignity and respect. The friendliness and attention to detail, caring also for my sister and myself, was faultless. Such a lovely team, each and every one, and is comforting to know that my Dad had this experience at the end of his life. It was a restful end to his life, made possible by such a professional team. Thank you!

Our father entered the Robin Ward initially attending therapy. It soon became apparent that he was near end of life. Every aspect of his care from entering was outstanding. He including my brother and myself were treated with kindness and dignity from beginning to end. Thank you to all the staff, you were amazing and the NHS are very lucky to have you all working for them.

Each and every member of the team could not have been any more kind, considerate and attentive. Not just to the service user but also visiting family.

As a nurse myself I was very nervous to see my dad go to a care home. I need not have worried when he came to Swallows Meadow. What can I say, this is the best home I have ever seen. From the minute you walk in spotless clean and fresh, credit to the housekeeping staff. The nurses and care staff are so kind and pleasant. Dad looks so comfortable and content. The physio/OT team are amazing and carefully plan Dad's rehab. The whole place is an example of how a person-centred home should be. Other care providers need to take note. The care here is effective and this is reflected in the safe care to the residents and good communication to relatives. I really thank all the team at Swallows Meadow. Robin unit special mention, keep up the good work.

We really can't thank the staff on Robin enough.

Our mum came to Swallows Meadow to an NHS assessment bed following a severe stroke. The care that she has received has been absolutely second to none and the staff have made us feel like family. The Robin unit is extremely well led and all the patients appear happy and very well cared for. The therapy/care workers are always getting people moving and doing activities. The home itself is incredibly clean with no odour and the domestic staff do a fantastic job of keeping the rooms nice for the patients. Even the little things like a freshly made bed, it makes all the difference. Seeing our mum smile again after everything she's been through and to see how far she's come over the last few weeks really is a testament to the hard work that the Unit Manager and the fantastic team do. From the nurses, therapy staff, care staff, kitchen staff, domestic staff, the friendly ladies on reception and anybody else we may have missed we thank you all! Oh, and we love the ducks in the garden! Can't forget them!

I came to Swallows Meadow Court following treatment for an injury by two hospitals. The care and support I received was first-class. All the staff were polite, helpful and courteous, nothing was too much trouble, they also assisted my partner in helping me in various ways.

I was a resident for 9 weeks, excellent staff and very supportive. The manager of Robin was very helpful and supportive. Would recommend. They cater for every need, with good food, and 24-hour care and nothing is too much trouble. Thanks to all the staff at Robin House, keep up the good work. Swallows Meadow Court is great.

My husband spent time following hospital treatment, he has now returned to hospital for continued treatment ahead of a planned operation. All the staff did what they could for him and he was as comfortable as possible with a challenging and changing condition.

The number of qualified nurses was good and their assistance were numerous.

The staff were all excellent and I could not fault the care or facilities. I received daily physio to help my recovery. Highly recommended.

Nothing has been too much trouble, and I have been kept up to date with Mom's condition and treatment on an hourly/daily basis, which is such a comfort when dealing with such trying and emotional times. From all staff on Robin Suite, you are always welcomed with happy smiles. I would say to anyone whose loved one is entering Swallos Meadow, they are in the best of hands in every way. Thanks are nowhere near enough!