Swallows Meadow Court

33 Swallows Meadow, Shirley, Solihull B90 4PH
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9.7 75 Reviews
  • Swallows Meadow Court, Solihull
Swallows Meadow Court provides Nursing Care and Residential Care for older people in Solihull and the surrounding area.

Solihull Care Ltd is a 'not for profit' organisation.

The home offers modern accommodation and facilities with residents benefiting from a range of personal space and communal areas to maximise their preference and comfort. Staff are fully trained in the skills required to enable high standards of care in a clean, warm and homely environment.

Swallows Meadow Court offers a regular residents activity programme from individual (one to one) to group sessions, a personal laundry service and a fully equipped hairdressing salon is open for appointments three times per week.

The team endeavours to make the residents stay as comfortable and care free as possible consists of Nursing and Care Staff, Housekeeping, Laundry, Catering and Administration all working to the same objectives - the Residents' Health and Well Being and their relatives, friends or advocates peace of mind.

The service is responsive and in the rare event of any concerns being raised, the team is available to help you sort out any issues.
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Care Provided by Swallows Meadow Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1290 – £1390
  • Self-Funded Nursing Dementia Care: £1290 – £1390
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1500

We are a not for profit organisation and offer competitive fee rates based on your loved one's level of need. Please enquire to discuss.

These prices are only a guideline, please contact Swallows Meadow Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Solihull Care Ltd

Person in charge

  • Geraldine Mary Banham (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • No restrictions on admissions the principle is that Swallows Meadow Court can meet the care needs of the resident.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Swallows Meadow operates an open visiting policy allowing people to visit their loved ones or friends whenever it is suitable. People must take into account that the residents care needs and wishes will take precedence.

Parking

  • Sufficent parking available.

Swallows Meadow Court Reviews (75)

9.7

Swallows Meadow Court has a Review Score of 9.7 (9.692) out of 10, based on 38 reviews in the last 2 years.
Over all time Swallows Meadow Court has 75 reviews.

Overall Experience
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Date Published
  • 75
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Reviewer Connection to Swallows Meadow Court
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  • 9
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  • 2
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Total of 75, showing 21-40
Review from Aimee L (Daughter of Resident) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently at Swallows Meadow after being discharged from the hospital.
The home is lovely, the receptionists are always welcoming and the home is always very clean and homely.
The staff on Robin ward are absolutely outstanding and the care which my mum has received has been second to none.
Nothing is ever too much trouble.
Staff are always engaging with residents getting them up and moving or sitting in the lounge playing games with them.
Robin Ward is extremely well managed and the Ward Manager is a credit to the home. She always goes above and beyond.
All the care staff are so lovely and kind to my mum and she is extremely fond of them.
The domestic staff do a wonderful job of keeping the home nice and clean and are always working hard.
It has also been lovely that the domestic staff engage with my mum and have commented on how much progress she has made, which is all thanks to her time on Robin.
We really can't thank the staff on Robin enough.
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Review from Katie D (Daughter of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came to Swallows Meadow to an NHS assessment bed following a severe stroke. The care that she has received has been absolutely second to none and the staff have made us feel like family. The Robin unit is extremely well led and all the patients appear happy and very well cared for. The therapy/care
workers are always getting people moving and doing activities. The home itself is incredibly clean with no odour and the domestic staff do a fantastic job of keeping the rooms nice for the patients. Even the little things like a freshly made bed, it makes all the difference. Seeing our mum smile again after everything she's been through and to see how far she's come over the last few weeks really is a testament to the hard work that the Unit Manager and the fantastic team do. From the nurses, therapy staff, care staff, kitchen staff, domestic staff, the friendly ladies on reception and anybody else we may have missed we thank you all! Oh, and we love the ducks in the garden! Can't forget them!
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Review from Gillian H (Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Swallows Meadow Court following treatment for an injury by two hospitals. The care and support I received was first-class. All the staff were polite, helpful and courteous, nothing was too much trouble, they also assisted my partner in helping me in various ways.
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Review from C R (Respite Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a resident for 9 weeks, excellent staff and very supportive. The manager of Robin was very helpful and supportive. Would recommend. They cater for every need, with good food, and 24-hour care and nothing is too much trouble. Thanks to all the staff at Robin House, keep up the good work. Swallows
Meadow Court is great.
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Review from Christopher G (Respite Resident) assisted by family/friend published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband spent time following hospital treatment, he has now returned to hospital for continued treatment ahead of a planned operation. All the staff did what they could for him and he was as comfortable as possible with a challenging and changing condition.
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Review from M P (Respite Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was transferred to Swallows Meadow for a few days in a rehabilitation hospital. The first difference was in the quality of food. At the rehabilitation hospital it was 5/10 but at Swallows Meadow it was 9/10.
The number of qualified nurses was good and their assistance were numerous.
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Review from Steve B (Respite Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently spent a month there after leaving hospital, with cancer and recovering from leg surgery.
The staff were all excellent and I could not fault the care or facilities. I received daily physio to help my recovery. Highly recommended.
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Review from A H (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my mom arrived at Swallows Meadow, she has been treated with the utmost care, compassion and dignity, as have we all as family members.
Nothing has been too much trouble, and I have been kept up to date with Mom's condition and treatment on an hourly/daily basis, which is such a comfort
when dealing with such trying and emotional times. From all staff on Robin Suite, you are always welcomed with happy smiles. I would say to anyone whose loved one is entering Swallos Meadow, they are in the best of hands in every way. Thanks are nowhere near enough!
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Review from Clare B (Daughter of Resident) published on 16 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely, caring environment for my lovely mum to go to after a prolonged stay in hospital recently. She has received fabulous care from all the staff at Swallows Meadow, and it is a pleasure to visit.
I would happily recommend this care home to everyone.
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Review from J M (Daughter of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived at Swallows Meadow Court following an operation and four weeks in hospital. She was completely shattered and disorientated. When I arrived, she was sitting up on her comfy bed drinking tea from a beaker she could hold for herself, i.e. one with a handle on each side.
My heart melted
as two beautiful members of staff were looking after her and putting her clothes away in the wardrobe. My mum was regularly put to bed for a much-needed afternoon nap.
I soon realised over the following days and weeks that the level of attentive care so willingly provided by a delightful team of care staff
Each resident is treated as an individual and is given the highest level of care we have come across.
Should any changes be noticed in a resident’s health or behaviour, it is duly recorded and regularly monitored by a qualified nursing team. The care team will always keep you informed of your loved ones' condition.
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Review from B H (Resident) assisted by family/friend published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Clash between night and day staff regarding washing patients, hence washing at 5:30 am! Personally, mealtimes far too early. Selection of meals quite good. Hospital taxi late for appointment for return home.
Reply from Geraldine Banham, Manager at Swallows Meadow Court

We will be holding a meeting with the care staff as this should not have happened. Thank you for bringing it to our attention.

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Review from Michelle S (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has been at Swallow's Meadow (Robin House) for several months and we cannot thank them enough. His care has been excellent and all of the staff are friendly and approachable and genuinely care for their patients. The staff make the time to speak with the families and get to understand their concerns,
which gives you a sense of security and trust in leaving your loved one in their care. The entire place is spotlessly clean and the quality of the food has been very good.
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Review from Andrew F (Son of Resident) published on 23 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management were excellent, very accommodating and professional. Meadow Court was clean, secure and friendly.
Mum was cared for very well during her stay. Physio worked wonders with Mum's hip, getting her walking with aids in days.
In summary, highly recommended. Great job to all involved.
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Review from A F (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom moved in in June 2023, bed-bound - awful for her. What a fantastic place Swallows Meadow is. What a fantastic team you all are. All the activities team are great - lots going on all the time. Christmas has been fab too. Food great too.
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Review from Philip C (Son of Resident) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Swallows Meadow Court for nearly 12 months. During that time I never had call to complain about any aspect of her care. The care and support shown to her was exceptional by every member of staff. Myself and my family cannot than them enough. I would recommend Swallows Meadow
to anyone needing a nursing home for a family member.
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Review from Philip T (Husband of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't fault the care and kindness shown to my wife in the time she was there.
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Review from M P (Husband of Resident) published on 18 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of this care home has been very good. Very helpful with all aspects of my wife's stay, keeping me well-informed.
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Review from R H (Wife of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Robin House, the care provided was excellent, kind, efficient and respectful and friendly. The physio team were very good, unfortunately my husband was unable to respond to the treatment, probably because he is already suffering with post polio syndrome.
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Review from M P (Nephew of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident arrived and was really well looked after and had great care. Couldn't wish for anything better. Staff were brilliant and kept us informed at all times. Excellent. The resident said it was perfect.
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Review from C B (Wife of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Swallows Meadow Court were very kind and considerate with my husband and friendly and welcoming to our family and visitors. They kept us informed of all his medical progress and made sure that he looked clean and tidy. They tried hard to improve his strength and mobility and were able to
advise us on our decision for his future care. He felt safe during his stay at Swallows Meadow Court.
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Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for Swallows Meadow Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.692 for Swallows Meadow Court is calculated as follows: ( (328 Excellents x 5) + (73 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 425 Ratings = 4.692
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Swallows Meadow Court is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Geraldine

Geraldine Banham

Job Title: Registered Manager

Geraldine has been a nurse at Swallows Meadow for over 25 years and has overseen many changes. Now working with her team to implement digital social care records, Geraldine is bringing Swallows Meadow into the 21st century while maintaining the excellent care reputation the home has achieved.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swallows Meadow Court to verify any information. View our terms and conditions. Swallows Meadow Court has an Enhanced Service - more info.