Forest Lane, Walsall WS2 7AF
Owner: John Luke and George D Luke
Person in charge: John Luke (Manager)
Local Authority / Social Services: Walsall Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 18+.
Single Rooms: 54
Rooms with ensuite WC: 23
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Arboretum Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 1.7 (maximum of 10) for Arboretum Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 1.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Arboretum Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 1.667 for Arboretum Nursing Home is calculated as follows: ( (2 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 12 Ratings = 1.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Arboretum Nursing Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 0 Reviews ÷ 10.8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Arboretum Nursing Home has a Review Score of 1.7 (1.667) from 1 Reviews
Review submitted from a Website Submission by Linda G (Daughter of Resident) on Tuesday 16 January 2018. Relates to November 2017.
Terrible home. Apart from one member of staff who was always keen to help, mom was just left laying in bed. Food awful, cheapest ingredients. No real nutrition or nice treats. No stimulus for residents at all, just left in bedrooms alone.
How likely would you be to recommend Arboretum Nursing Home? Extremely Unlikely
There are currently no awards/recognitions posted yet for Arboretum Nursing Home
There are currently no Care Home Idol entrants who have performed at Arboretum Nursing Home