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Parklands Court Care Home

56 Park Road, Bloxwich, Walsall, West Midlands WS3 3ST
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My wife has received excellent care in every area of needD W(Husband of Resident/Service User)
Parklands Court Care Home, Walsall
Parklands Court Care Home, Walsall
Parklands Court Care Home, Walsall

Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.

Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a...  

Care Provided by Parklands Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 163 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,095From £1,195
Nursing CareFrom £1,295From £1,395

Subject to care needs assessment

Contact Parklands Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Walker(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (97)

Parklands Court Care Home Reviews (163)

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9.5

Parklands Court Care Home has a Review Score of 9.5 (9.521) out of 10, based on 23 reviews in the last 2 years. Over all time Parklands Court Care Home has 163 reviews.

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Showing 163 reviews matching selected criteria
Review from Cassandra P (Daughter of Resident) published on 9 January 2025 Submitted via Website
Overall Experience
We can't thank the staff in Collins House enough, they go above and beyond to help with anything we ask.
Very accommodating, they can't do enough for you.
The staff actually treat my dad like a friend, not like it's part of their job.

The only tiny thing we think could do better in Dad's room is windows or patio door don't open, so when Dad needs a bit of fresh air, he doesn't really get that as he's bedbound, but apart from that, we can't fault anything else.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you very much for your review and kind words about Parklands Court and the team in Collins House. Please pop into the office and we can arrange for the maintenance team to attend to the window/door in your dad's room and resolve any issues. Best wishes.

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Review from Joanne D (Niece of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

Each and every member of the care staff was amazing. The time they took to look after my aunt was exemplary. They showed compassion and kindness that blew me away. Even in her death, the care was still abundant.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you very much for your lovely review and we extend our ongoing condolences for the loss of your dear Aunt. On behalf of the whole team, it was an honour to know her and reassuring to know that we helped make her final days more comfortable. We will pass on your kind words to the team and send our very best wishes to you and the family.

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Review from C P (Respite Resident) published on 17 October 2024 Submitted via Website
Overall Experience

Good staff and food. And good service and help. Rooms good and clean. Nursing staff good and helpful, in all things. If I had to stop in it would be this home. Rooms could be bigger for people in wheelchairs so they could get out of room by themselves.

Reply from Erica Neal, Divisional Director South at Parklands Court Care Home

Thank you for taking the time to review our home. We will pass your kind comments on to our team.

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Review from Jane P (Daughter of Resident) published on 17 July 2024 Submitted via Website
Overall Experience

The staff are the highlight of Parklands and all deserve to be paid a lot more. They are all so hardworking and caring. They look after my relative with such respect and kindness that I couldn't ask for more. His room is kept clean and tidy. He enjoys the meals and is offered seconds if he wants more. He is dressed in clean clothes every day. We are self-funding and the fees are crippling but at least I know he is safe and well cared for. I am kept informed of any issues relating to his health, in person or by phone. To improve, I feel staffing needs to be improved further so individual staff members are able to spend more one-to-one time with residents, talking to them and sharing memories or simple activities. I think this may already be in the pipeline. More care needs to be taken with sorting clothing from the laundry as despite having every clothing item individually labelled with sew-in tapes, my relative's clothes still go missing.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you very much for your review and for your kind words about the staff at Parklands Court. We will share this with the team and they will be delighted to receive your compliments. You are correct that we are introducing a new groundbreaking initiative named 'B Happie' which will see more...  

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Review from S S (Daughter of Resident) published on 11 July 2024 Submitted via Website
Overall Experience

Cannot fault this home, very caring & thoughtful staff and nothing is too much trouble. Meals are excellent, laundry is always done for residents. The Deputy Manager is always on hand for any problems & sorts it asap.

Reply from Erica Neal, Divisional Director South at Parklands Court Care Home

Thank you for your feedback and positive comments, I will ensure this is fedback to the homes staff team.

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Review from Margaret H (Wife of Resident) published on 21 June 2024 Submitted via Website
Overall Experience

My husband moved here from another home. The staff go above and beyond to care, they are always willing to listen to any concerns we might have, Parklands Court are excellent in every way. The food and beverages are excellent. The laundry they do daily is always put back neat and tidy my husband has Dementia, and they are so good to him.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank-you very much for your review and for sharing details of your husband's care whilst living at Parklands. We are delighted that you and the family feel so happy and reassured. Best wishes.

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Review from Sally J (Daughter of Resident) published on 21 May 2024 Submitted via Website
Overall Experience
Our dad has just been moved to this home, previously been in 2 before this one.
Can honestly say it’s the most loveliest of homes, we know Dad is looked after here. The staff are by far the best I have seen and can tell they genuinely care. We thought we would never find anywhere like this.

Thank you all so much.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank you for your review and it's lovely to hear that you are so happy with your dad's care at Parklands Court. Best wishes.

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Review from Kenneth R (Nephew of Resident) published on 19 February 2024 Submitted via Website
Overall Experience

Sadly our aunt passed away in December and whilst the care she received was on the whole at a satisfactory level, there is one issue that seems endemic in this organisation that of communication. This has been brought into even sharper focus when we have not received a refund of the original deposit we had to pay. Contractually this should have been paid within 28 days, in writing this we are at 46 days and still waiting. A newspaper ran an article in 2023 about another Advinia resident that also had issues and I have also communicated with someone that waited 5 months for a refund. You have been warned!

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Hello and thank you for your review. We extend our sincere sympathies on the loss of your aunt and send best wishes to you and your family. We can confirm the refund was paid into your bank account on 16th February and apologise for the delay.

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Review from Marcia C (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

I am pleased to say my mother has been in Parklands Court for a while now and I am very pleased with the care and support that she is getting. All staff are very kind, caring and considerate in the care plan for my mother. I would like to thank all the staff and management for their excellent service of care.

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank-you very much for your review, we are delighted to hear that you are so pleased with the care and support your mother is receiving at Parklands Court. We will pass on your thanks and your kind words to the team. Best wishes.

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Review from W W (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card
Overall Experience
They are very caring.

No words to say thank you enough!

Reply from Paul Lawson, National Sales Manager at Parklands Court Care Home

Thank-you for your review and you are very welcome!

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Review from S P (Wife of Resident) published on 2 December 2022 Submitted via Postal Card
Overall Experience
Parklands Court, Bloxwich, Harrison.

The staff work so hard, are dedicated and helpful. Sometimes when understaffed making it stressful for them. Most impressed with the remembrance display, it is outstanding. A wonderful home for my husband. Thank you.

Reply from David Martins, National Sales Manager at Parklands Court Care Home

Thank you for your very kind review about how hard the team work, I will ensure that the feedback is passed on to the manager.

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Review from S D (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card
Overall Experience
Very nice home. The staff are lovely.

Could do with a locked gate.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

Thank you for your feedback, I will ask a member of our team to discuss with you where you feel a locked gate may be needed.

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Review from Trevor S (Husband of Resident) published on 6 October 2022 Submitted via Postal Card
Overall Experience

The care and compassion shown to my wife is excellent. The staff always have time for any questions I have and are available at all times. The place is always clean and tidy.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

Thank you so much for taking the time to share your experience of the home, it is so lovely to hear.

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Review from A R (Son of Resident) published on 13 June 2022 Submitted via Website
Overall Experience

Contacted by management team via email promising a refund payment would be in mother's bank account on Wednesday the 1st of June 2022! Result! Errrrrrr! not so just checked her bank account today the 3rd of June and guess what? Nothing has been deposited and no contact or reason why! Words fail me. The whole family and our poor mom are worried and so stressed about this. Maybe we will hear something?

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Review from R K (Daughter of Resident) published on 24 March 2022 Submitted via Postal Card
Overall Experience

Couldn't have had better treatment and care. Well looked after.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

We’re so glad to hear that you felt as though you couldn’t have had any better treatment from us. It was lovely to have you stay at Parklands, our doors are always open to you, should you need to come back to us.

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Review from G B (Partner of Resident) published on 24 March 2022 Submitted via Postal Card
Overall Experience

My partner was released from hospital to Elmor House at Parklands Court Care Home several weeks ago for assessment after a number of falls. From day one, safety and security were paramount! Each and every member of staff treated him and all his visitors including myself with dignity and respect at all times. A challenging career and clearly rewarding. The staff deserve a medal for their hard work and devotion. Be very proud of them all and thank you!

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

Thank you so much for such lovely words. We are very proud of our colleagues and it is so wonderful to hear how they are living our values during their day-to-day. I look forward to sharing your review with them.

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Review from Z V (Daughter of Resident) published on 17 March 2022 Submitted via Postal Card
Overall Experience

The staff are extremely friendly and caring. They greet care users and relatives with a smile. They go the extra mile to find out what service users want. The staff never give the impression that anything is too much trouble. I feel my relative is safe and also allowed to be independent. Thank you for everything.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

It's great to hear how safe and supported you feel that your relative is by the team here. Thank you so much for taking the time to share your experience, I will gladly share this with the team.

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Review from J C (Grandson of Resident) published on 11 March 2022 Submitted via Postal Card
Overall Experience

Every time I come to meet my nan she looks fantastic. I think my nan is in a splendid place. The staff on the house are very approachable and friendly.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

Thank you for taking the time to share such lovely words. We are so glad to hear of yours and your nan's experience and that she's happy with us.

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Review from J P (Daughter of Resident) published on 9 August 2021 Submitted via Postal Card
Overall Experience

The staff are dedicated and often care for, support and treat residents like their own. Activities are provided to keep residents entertained. It has been a great place to stay for rehabilitation before returning to my home. My mom was staying at Harrison House.

Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care Home

Thank you for taking the time to share your experiences and we are glad to hear that it was a good one. I will ensure that this is passed on to our team.

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Review from P M (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card
Overall Experience

The activities team, especially one team member is great, she's always cheerful and bubbly. The residents need a lot more stimulation, especially during lockdown. Issues with wardrobe, missing socks or thrown away? It would be great if the activities team had more staff to do more for residents. Not enough staff was used as a reason for not getting residents out of bed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Parklands Court Care Home.

Meet the Team (1)

Rachel Walker
Rachel WalkerJob Title:Home Manager

I'm thrilled to be here at Parklands Court as Home Manager and to be joining such a dedicated and compassionate team. It's a privilege to work alongside professionals who are so committed to delivering outstanding care and creating a warm and supportive home for our residents. I'm excited about the journey ahead and look forward to working together to continue building a home we can all be proud of.

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