Parklands Court Care Home

56 Park Road, Bloxwich, Walsall WS3 3ST
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9.1 153 Reviews
  • Parklands Court Care Home, Walsall
Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.

Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a sensory garden, providing the perfect setting to relax or socialise. Residents have access to a Memory Box, reminiscence sessions and an optician, and Wifi hotspots are available within the home. A hairdresser and a cafe specially designed for residents with dementia are also available.

Whether it is a hot or cold meal residents enjoy, their tastes are catered for at Parklands. By using seasonal produce, the home guarantees an exciting and changeable menu to ensure residents receive the nutritious food they need.

Care assistants are active in engaging residents in hobbies or pastimes that they enjoy such as gardening to keep both mind and body stimulated and active. Monthly celebrations such as Mother’s day and Christmas are a highlight of the home’s busy calendar.
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Care Provided by Parklands Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 163 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Parklands Court Care Home to find out the exact price for your requirements.

Contact Parklands Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Parklands Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Walker (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (97)

Parklands Court Care Home Reviews (153)

9.1

Parklands Court Care Home has a Review Score of 9.1 (9.144) out of 10, based on 17 reviews in the last 2 years.
Over all time Parklands Court Care Home has 153 reviews.

Overall Experience
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Date Published
  • 153
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Reviewer Connection to Parklands Court Care Home
  • 53
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  • 11
  • 8
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Total of 153, showing 21-40
Review from S P (Wife of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Parklands Court, Bloxwich, Harrison.
The staff work so hard, are dedicated and helpful. Sometimes when understaffed making it stressful for them. Most impressed with the remembrance display, it is outstanding. A wonderful home for my husband. Thank you.
Reply from David Martins, National Sales Manager at Parklands Court Care HomeThank you for your very kind review about how hard the team work, I will ensure that the feedback is passed on to the manager.
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Review from S D (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice home. The staff are lovely.
Could do with a locked gate.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you for your feedback, I will ask a member of our team to discuss with you where you feel a locked gate may be needed.
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Review from Trevor S (Husband of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and compassion shown to my wife is excellent. The staff always have time for any questions I have and are available at all times. The place is always clean and tidy.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you so much for taking the time to share your experience of the home, it is so lovely to hear.
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Review from A R (Son of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Contacted by management team via email promising a refund payment would be in mother's bank account on Wednesday the 1st of June 2022! Result! Errrrrrr! not so just checked her bank account today the 3rd of June and guess what? Nothing has been deposited and no contact or reason why! Words fail me.
The whole family and our poor mom are worried and so stressed about this. Maybe we will hear something?
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Review from R K (Daughter of Resident) assisted by family/friend published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't have had better treatment and care. Well looked after.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeWe’re so glad to hear that you felt as though you couldn’t have had any better treatment from us. It was lovely to have you stay at Parklands, our doors are always open to you, should you need to come back to us.
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Review from G B (Partner of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was released from hospital to Elmor House at Parklands Court Care Home several weeks ago for assessment after a number of falls. From day one, safety and security were paramount! Each and every member of staff treated him and all his visitors including myself with dignity and respect at all
times. A challenging career and clearly rewarding. The staff deserve a medal for their hard work and devotion. Be very proud of them all and thank you!
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you so much for such lovely words. We are very proud of our colleagues and it is so wonderful to hear how they are living our values during their day-to-day. I look forward to sharing your review with them.
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Review from Z V (Daughter of Resident) published on 17 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are extremely friendly and caring. They greet care users and relatives with a smile. They go the extra mile to find out what service users want. The staff never give the impression that anything is too much trouble. I feel my relative is safe and also allowed to be independent. Thank you for
everything.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeIt's great to hear how safe and supported you feel that your relative is by the team here. Thank you so much for taking the time to share your experience, I will gladly share this with the team.
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Review from J C (Grandson of Resident) published on 11 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I come to meet my nan she looks fantastic. I think my nan is in a splendid place. The staff on the house are very approachable and friendly.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you for taking the time to share such lovely words. We are so glad to hear of yours and your nan's experience and that she's happy with us.
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Review from J P (Daughter of Resident) published on 9 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are dedicated and often care for, support and treat residents like their own. Activities are provided to keep residents entertained. It has been a great place to stay for rehabilitation before returning to my home. My mom was staying at Harrison House.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you for taking the time to share your experiences and we are glad to hear that it was a good one. I will ensure that this is passed on to our team.
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Review from P M (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The activities team, especially one team member is great, she's always cheerful and bubbly. The residents need a lot more stimulation, especially during lockdown. Issues with wardrobe, missing socks or thrown away? It would be great if the activities team had more staff to do more for residents. Not
enough staff was used as a reason for not getting residents out of bed.
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Review from John A (Resident) published on 26 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived at Parklands Court for 2 years, I'm currently living on Harrison House. Since being on the unit my confidence has grown, I have a great relationship with the team and see them as not only my carers but my family. The care staff are brilliant at their job and always make me feel safe and
comfortable. They treat me with respect and dignity whilst also allowing me to remain as independent as possible.
The Unit Manager goes above and beyond to help me, she always makes time for me and nothing is too much trouble. Thank you.
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Review from C D (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very committed, loyal, dedicated and the best not only to their jobs but to the residents, family and friends who visit, making all feel comfortable and happy to be there. It's not an easy thing to have to do when you have to put your mom into care but I made the very best decision with
Parklands Court Care Home and their great staff.
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Review from Gemma R (Daughter of Resident) published on 18 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today we lost our Mum, she has been a resident of Collins House at Parklands Court for a few years now. She wasn't just a resident, she was treated and loved like family by all the staff there. I can't thank you enough for all you did for her, she loved you as much as you loved her. Mum was always treated
with respect and dignity, she was shown so much love from you all. She had many laughs and giggles with you all. I can't thank you enough for all you did for her. Forever grateful to you all.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeWe very much appreciate your feedback and know that we are thinking of you all in this time of sorrow. Your Mum was very much a part of the unit plus someone who colleagues have very fond memories of. I will share your lovely feedback with the team.
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Review from Angela L (Daughter of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to the Harrison unit for palliative care following a brief illness. During his stay, he was treated with dignity and respect and it was lovely to see that he had forged friendships with some of the staff. Noth the nurses and the carers in the unit work tirelessly yet always have
time to address concerns and provide updates for relatives. Nothing was too much trouble for my father and their care and compassion went above and beyond what would ordinarily have been expected. In short, I cannot thank them enough for making a very difficult time a little less stressful.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeThank you for your review, which I will share with the team. Please know at this difficult time with Covid, you can call us any time; we are here to support you too.
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Review from J M (Wife of Resident) published on 10 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very touched by the activities lady at Parklands care home, I received a card in the post from my husband a hand made card, which made it more special, how caring of her to do this for my husband she is always doing something but this was very special to me thank you. I have framed it as it was
so special.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeThank you for your review, which I will share with the team. Please know at this difficult time with Covid, you can call us any time; we are here to support you too.
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Review from Joanne H (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mom has been a resident at Samuel House for a few years now. I couldn't say more about the quality of the carers I have met. Mom's dementia means that she is prone to mood swings but the carers have never been less than kind and caring. They have got to know Mom so well, they know just when to intervene
and just when to leave her in peace. I have always been made to feel welcome on my visits and appreciate the facilities to be able to make us a drink as if Mom were in her own home. The last few months have been difficult for many of us but I have always known that Mom was being kept as safe as possible and the carers have assisted with my phone calls to her and talked to me directly about her health and well-being. They even found the time to make a bit of a fuss for her 90th birthday this month, it's the little things that matter! Thank you Samuel House caring team.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeThank you for your review, which I will share with the team.
Please know at this difficult time with Covid, you can call us any time; we are here to support you too.
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Review from Zoe C (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father entered the care of Parklands and has since transferred across to Elmore Unit. The staff are lovely really caring and friendly and I know my father is in good hands. The lady who does entertainment has on occasion contacted me about dad which is appreciated. During Covid I have had facetime
calls and have been kept up to date with cases in the home. I have been able to drop things to dad that he needs easily, and any time I call I have been able to speak to someone including the manager over Covid concerns. I have seen dad in a VE day video which was lovely, he seems content and looks clean and tidy which is all I can ask.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeThank you for your review, which I will share with the team. Please know at this difficult time with Covid, you can call us any time; we are here to support you too.
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Review from John W (Son of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was resident at Parklands Court from December 2018 until May 2020 when she passed away. She was diagnosed with Alzheimer's and Vascular Dementia. The staff were superb in organising her admission at a very difficult time for myself and my family, and very supportive and understanding, admin
staff made the paperwork process stress free.
Whenever I visited my mum I was always made welcome and I always turned up with no notice given.
Sadly my mum had little understanding of what was going on, but she was always clean, hair clean and brushed, teeth clean, nails clipped, incontinence pads clean, her bedding and room clean and tidy, and she was supported well by the staff.
When she passed away the support from the nursing home was excellent, I will always be grateful.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeThank you so much for your review which I have shared with colleagues. Please know it was a privilege to care for your mother and equally support you during her stay with us. Please know we are always here for you.
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Review from Amanda W (Son of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say that my dad had been in Parklands Court Nursing home for four and a half years and sadly passed away 4/04/2020. The care he has received while in Elmore Ward has been second to none, I cannot speak highly enough of them. They all work very hard and go above and beyond to help
the patients, patients family and friends and each other. I live in abroad and only managed to get to the home a couple of times a year to visit my dad but it was a real help to me knowing he was in good hands. My mom visited every day and got to know the staff really well and has become friends with the majority of the day staff and will actually miss them terribly as this has been her social life for the past few years. I would happily recommend Parklands to anyone. Thank you again for all your support for my mom and dad.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeThank you very much for your comments which I have shared with the unit and colleagues.
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Review from Deborah C (Daughter of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mom has been in Parklands Court for four years and is happy and well cared for. The staff on Harrison unit are genuinely loving and caring. Today was my moms birthday and because of coronavirus this was the first fine I wasn't able to be with her but the staff made it a very special day for her.
They made her a beautiful cake and arranged a wonderful face time with me so that I could share it with her. They are being completely brilliant. Thank you to all of you - you are very special people.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeThank you for your review which I have shared with the unit. It is a privilege to support both your mum and your family on her birthday at this time - the cake I'm told was delicious.
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Current Review Score: 9.1 (9.144)

Overview of Review Score

The Review Score of 9.1 (9.144) out of 10 for Parklands Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for Parklands Court Care Home is calculated as follows: ( (145 Excellents x 5) + (48 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 199 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.446 Points relating to the number of positive Reviews for Parklands Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 163 registered maximum number of service users is 32.6. 17 Positive Reviews ÷ 32.6 = 0.521
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Rachel

Rachel Walker

Job Title: Home Manager

I'm thrilled to be here at Parklands Court as Home Manager and to be joining such a dedicated and compassionate team. It's a privilege to work alongside professionals who are so committed to delivering outstanding care and creating a warm and supportive home for our residents. I'm excited about the journey ahead and look forward to working together to continue building a home we can all be proud of.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parklands Court Care Home to verify any information. View our terms and conditions. Parklands Court Care Home has an Enhanced Service - more info.