Parklands Court Care Home

56 Park Road, Bloxwich, Walsall WS3 3ST
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9.5 160 Reviews
  • Parklands Court Care Home, Walsall
Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.

Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a sensory garden, providing the perfect setting to relax or socialise. Residents have access to a Memory Box, reminiscence sessions and an optician, and Wifi hotspots are available within the home. A hairdresser and a cafe specially designed for residents with dementia are also available.

Whether it is a hot or cold meal residents enjoy, their tastes are catered for at Parklands. By using seasonal produce, the home guarantees an exciting and changeable menu to ensure residents receive the nutritious food they need.

Care assistants are active in engaging residents in hobbies or pastimes that they enjoy such as gardening to keep both mind and body stimulated and active. Monthly celebrations such as Mother’s day and Christmas are a highlight of the home’s busy calendar.
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Care Provided by Parklands Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 163 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

The price(s) shown are provided by the care home. Contact Parklands Court Care Home for full pricing details and T&Cs.

Contact Parklands Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Parklands Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Walker (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (97)

Parklands Court Care Home Reviews (160)

9.5

Parklands Court Care Home has a Review Score of 9.5 (9.480) out of 10, based on 23 reviews in the last 2 years.
Over all time Parklands Court Care Home has 160 reviews.

Overall Experience
  • 88
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Date Published
  • 160
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Reviewer Connection to Parklands Court Care Home
  • 56
  • 27
  • 23
  • 11
  • 8
  • 4
  • 4
  • 4
  • 4
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  • 2
  • 1
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Total of 160, showing 21-40
Review from Jane P (Daughter of Resident) published on 17 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are the highlight of Parklands and all deserve to be paid a lot more. They are all so hardworking and caring. They look after my relative with such respect and kindness that I couldn't ask for more. His room is kept clean and tidy. He enjoys the meals and is offered seconds if he wants more.
He is dressed in clean clothes every day. We are self-funding and the fees are crippling but at least I know he is safe and well cared for. I am kept informed of any issues relating to his health, in person or by phone. To improve, I feel staffing needs to be improved further so individual staff members are able to spend more one-to-one time with residents, talking to them and sharing memories or simple activities. I think this may already be in the pipeline. More care needs to be taken with sorting clothing from the laundry as despite having every clothing item individually labelled with sew-in tapes, my relative's clothes still go missing.
Reply from Paul Lawson, National Sales Manager at Parklands Court Care HomeThank you very much for your review and for your kind words about the staff at Parklands Court. We will share this with the team and they will be delighted to receive your compliments. You are correct that we are introducing a new groundbreaking initiative named 'B Happie' which will see more one-to-one time with residents and a whole home approach to activities. We have seen the benefit of this already, it's been fantastic for both the residents and staff and we are sure you will also see this when you are visiting. Thanks again and best wishes.
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Review from S S (Daughter of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault this home, very caring & thoughtful staff and nothing is too much trouble. Meals are excellent, laundry is always done for residents. The Deputy Manager is always on hand for any problems & sorts it asap.
Reply from Erica Neal, Divisional Director South at Parklands Court Care HomeThank you for your feedback and positive comments, I will ensure this is fedback to the homes staff team.
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Review from Margaret H (Wife of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved here from another home. The staff go above and beyond to care, they are always willing to listen to any concerns we might have, Parklands Court are excellent in every way. The food and beverages are excellent. The laundry they do daily is always put back neat and tidy my husband has
Dementia, and they are so good to him.
Reply from Paul Lawson, National Sales Manager at Parklands Court Care HomeThank-you very much for your review and for sharing details of your husband's care whilst living at Parklands. We are delighted that you and the family feel so happy and reassured. Best wishes.
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Review from Sally J (Daughter of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad has just been moved to this home, previously been in 2 before this one.
Can honestly say it’s the most loveliest of homes, we know Dad is looked after here. The staff are by far the best I have seen and can tell they genuinely care. We thought we would never find anywhere like this.
Thank
you all so much.
Reply from Paul Lawson, National Sales Manager at Parklands Court Care HomeThank you for your review and it's lovely to hear that you are so happy with your dad's care at Parklands Court. Best wishes.
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Review from Kenneth R (Nephew of Resident) published on 19 February 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Sadly our aunt passed away in December and whilst the care she received was on the whole at a satisfactory level, there is one issue that seems endemic in this organisation that of communication. This has been brought into even sharper focus when we have not received a refund of the original deposit
we had to pay. Contractually this should have been paid within 28 days, in writing this we are at 46 days and still waiting. A newspaper ran an article in 2023 about another Advinia resident that also had issues and I have also communicated with someone that waited 5 months for a refund. You have been warned!
Reply from Paul Lawson, National Sales Manager at Parklands Court Care HomeHello and thank you for your review. We extend our sincere sympathies on the loss of your aunt and send best wishes to you and your family. We can confirm the refund was paid into your bank account on 16th February and apologise for the delay.
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Review from Marcia C (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to say my mother has been in Parklands Court for a while now and I am very pleased with the care and support that she is getting. All staff are very kind, caring and considerate in the care plan for my mother. I would like to thank all the staff and management for their excellent service
of care.
Reply from Paul Lawson, National Sales Manager at Parklands Court Care HomeThank-you very much for your review, we are delighted to hear that you are so pleased with the care and support your mother is receiving at Parklands Court. We will pass on your thanks and your kind words to the team. Best wishes.
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Review from W W (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are very caring.
No words to say thank you enough!
Reply from Paul Lawson, National Sales Manager at Parklands Court Care HomeThank-you for your review and you are very welcome!
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Review from S P (Wife of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Parklands Court, Bloxwich, Harrison.
The staff work so hard, are dedicated and helpful. Sometimes when understaffed making it stressful for them. Most impressed with the remembrance display, it is outstanding. A wonderful home for my husband. Thank you.
Reply from David Martins, National Sales Manager at Parklands Court Care HomeThank you for your very kind review about how hard the team work, I will ensure that the feedback is passed on to the manager.
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Review from S D (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice home. The staff are lovely.
Could do with a locked gate.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you for your feedback, I will ask a member of our team to discuss with you where you feel a locked gate may be needed.
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Review from Trevor S (Husband of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and compassion shown to my wife is excellent. The staff always have time for any questions I have and are available at all times. The place is always clean and tidy.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you so much for taking the time to share your experience of the home, it is so lovely to hear.
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Review from A R (Son of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Contacted by management team via email promising a refund payment would be in mother's bank account on Wednesday the 1st of June 2022! Result! Errrrrrr! not so just checked her bank account today the 3rd of June and guess what? Nothing has been deposited and no contact or reason why! Words fail me.
The whole family and our poor mom are worried and so stressed about this. Maybe we will hear something?
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Review from R K (Daughter of Resident) assisted by family/friend published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't have had better treatment and care. Well looked after.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeWe’re so glad to hear that you felt as though you couldn’t have had any better treatment from us. It was lovely to have you stay at Parklands, our doors are always open to you, should you need to come back to us.
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Review from G B (Partner of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was released from hospital to Elmor House at Parklands Court Care Home several weeks ago for assessment after a number of falls. From day one, safety and security were paramount! Each and every member of staff treated him and all his visitors including myself with dignity and respect at all
times. A challenging career and clearly rewarding. The staff deserve a medal for their hard work and devotion. Be very proud of them all and thank you!
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you so much for such lovely words. We are very proud of our colleagues and it is so wonderful to hear how they are living our values during their day-to-day. I look forward to sharing your review with them.
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Review from Z V (Daughter of Resident) published on 17 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are extremely friendly and caring. They greet care users and relatives with a smile. They go the extra mile to find out what service users want. The staff never give the impression that anything is too much trouble. I feel my relative is safe and also allowed to be independent. Thank you for
everything.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeIt's great to hear how safe and supported you feel that your relative is by the team here. Thank you so much for taking the time to share your experience, I will gladly share this with the team.
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Review from J C (Grandson of Resident) published on 11 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I come to meet my nan she looks fantastic. I think my nan is in a splendid place. The staff on the house are very approachable and friendly.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you for taking the time to share such lovely words. We are so glad to hear of yours and your nan's experience and that she's happy with us.
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Review from J P (Daughter of Resident) published on 9 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are dedicated and often care for, support and treat residents like their own. Activities are provided to keep residents entertained. It has been a great place to stay for rehabilitation before returning to my home. My mom was staying at Harrison House.
Reply from Emily Hocking, Regional Customer Relations Manager at Parklands Court Care HomeThank you for taking the time to share your experiences and we are glad to hear that it was a good one. I will ensure that this is passed on to our team.
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Review from P M (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The activities team, especially one team member is great, she's always cheerful and bubbly. The residents need a lot more stimulation, especially during lockdown. Issues with wardrobe, missing socks or thrown away? It would be great if the activities team had more staff to do more for residents. Not
enough staff was used as a reason for not getting residents out of bed.
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Review from John A (Resident) published on 26 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived at Parklands Court for 2 years, I'm currently living on Harrison House. Since being on the unit my confidence has grown, I have a great relationship with the team and see them as not only my carers but my family. The care staff are brilliant at their job and always make me feel safe and
comfortable. They treat me with respect and dignity whilst also allowing me to remain as independent as possible.
The Unit Manager goes above and beyond to help me, she always makes time for me and nothing is too much trouble. Thank you.
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Review from C D (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very committed, loyal, dedicated and the best not only to their jobs but to the residents, family and friends who visit, making all feel comfortable and happy to be there. It's not an easy thing to have to do when you have to put your mom into care but I made the very best decision with
Parklands Court Care Home and their great staff.
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Review from Gemma R (Daughter of Resident) published on 18 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today we lost our Mum, she has been a resident of Collins House at Parklands Court for a few years now. She wasn't just a resident, she was treated and loved like family by all the staff there. I can't thank you enough for all you did for her, she loved you as much as you loved her. Mum was always treated
with respect and dignity, she was shown so much love from you all. She had many laughs and giggles with you all. I can't thank you enough for all you did for her. Forever grateful to you all.
Reply from Yvonne Russon, Home Manager at Parklands Court Care HomeWe very much appreciate your feedback and know that we are thinking of you all in this time of sorrow. Your Mum was very much a part of the unit plus someone who colleagues have very fond memories of. I will share your lovely feedback with the team.
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Current Review Score: 9.5 (9.480)

Overview of Review Score

The Review Score of 9.5 (9.480) out of 10 for Parklands Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.774 for Parklands Court Care Home is calculated as follows: ( (215 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 270 Ratings = 4.774
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.706 Points relating to the number of positive Reviews for Parklands Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 163 registered maximum number of service users is 32.6. 23 Positive Reviews ÷ 32.6 = 0.706
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jan 2026

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Rachel

Rachel Walker

Job Title: Home Manager

I'm thrilled to be here at Parklands Court as Home Manager and to be joining such a dedicated and compassionate team. It's a privilege to work alongside professionals who are so committed to delivering outstanding care and creating a warm and supportive home for our residents. I'm excited about the journey ahead and look forward to working together to continue building a home we can all be proud of.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parklands Court Care Home to verify any information. View our terms and conditions. Parklands Court Care Home has an Enhanced Service - more info.