
My wife has received excellent care in every area of needD W(Husband of Resident/Service User)



My wife has received excellent care in every area of needD W(Husband of Resident/Service User)



Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.
Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a...
Care Provided by Parklands Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 163 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Parklands Court Care Home for full pricing details and T&Cs.
Contact Parklands Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Rachel Walker(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (97)
Parklands Court Care Home Reviews (163)
Parklands Court Care Home has a Review Score of 9.5 (9.521) out of 10, based on 23 reviews in the last 2 years.
Over all time Parklands Court Care Home has 163 reviews.
Very accommodating, they can't do enough for you.
The staff actually treat my dad like a friend, not like it's part of their job.
The only tiny thing we think could do better in Dad's room is windows or patio door don't open, so when Dad needs a bit of fresh air, he doesn't really get that as he's bedbound, but apart from that, we can't fault anything else.
Thank you very much for your review and kind words about Parklands Court and the team in Collins House. Please pop into the office and we can arrange for the maintenance team to attend to the window/door in your dad's room and resolve any issues. Best wishes.
Each and every member of the care staff was amazing. The time they took to look after my aunt was exemplary. They showed compassion and kindness that blew me away. Even in her death, the care was still abundant.
Thank you very much for your lovely review and we extend our ongoing condolences for the loss of your dear Aunt. On behalf of the whole team, it was an honour to know her and reassuring to know that we helped make her final days more comfortable. We will pass on your kind words to the team and send our very best wishes to you and the family.
Good staff and food. And good service and help. Rooms good and clean. Nursing staff good and helpful, in all things. If I had to stop in it would be this home. Rooms could be bigger for people in wheelchairs so they could get out of room by themselves.
Thank you for taking the time to review our home. We will pass your kind comments on to our team.
The staff are the highlight of Parklands and all deserve to be paid a lot more. They are all so hardworking and caring. They look after my relative with such respect and kindness that I couldn't ask for more. His room is kept clean and tidy. He enjoys the meals and is offered seconds if he wants more. He is dressed in clean clothes every day. We are self-funding and the fees are crippling but at least I know he is safe and well cared for. I am kept informed of any issues relating to his health, in person or by phone. To improve, I feel staffing needs to be improved further so individual staff members are able to spend more one-to-one time with residents, talking to them and sharing memories or simple activities. I think this may already be in the pipeline. More care needs to be taken with sorting clothing from the laundry as despite having every clothing item individually labelled with sew-in tapes, my relative's clothes still go missing.
Thank you very much for your review and for your kind words about the staff at Parklands Court. We will share this with the team and they will be delighted to receive your compliments. You are correct that we are introducing a new groundbreaking initiative named 'B Happie' which will see more...
Cannot fault this home, very caring & thoughtful staff and nothing is too much trouble. Meals are excellent, laundry is always done for residents. The Deputy Manager is always on hand for any problems & sorts it asap.
Thank you for your feedback and positive comments, I will ensure this is fedback to the homes staff team.
My husband moved here from another home. The staff go above and beyond to care, they are always willing to listen to any concerns we might have, Parklands Court are excellent in every way. The food and beverages are excellent. The laundry they do daily is always put back neat and tidy my husband has Dementia, and they are so good to him.
Thank-you very much for your review and for sharing details of your husband's care whilst living at Parklands. We are delighted that you and the family feel so happy and reassured. Best wishes.
Can honestly say it’s the most loveliest of homes, we know Dad is looked after here. The staff are by far the best I have seen and can tell they genuinely care. We thought we would never find anywhere like this.
Thank you all so much.
Thank you for your review and it's lovely to hear that you are so happy with your dad's care at Parklands Court. Best wishes.
Sadly our aunt passed away in December and whilst the care she received was on the whole at a satisfactory level, there is one issue that seems endemic in this organisation that of communication. This has been brought into even sharper focus when we have not received a refund of the original deposit we had to pay. Contractually this should have been paid within 28 days, in writing this we are at 46 days and still waiting. A newspaper ran an article in 2023 about another Advinia resident that also had issues and I have also communicated with someone that waited 5 months for a refund. You have been warned!
Hello and thank you for your review. We extend our sincere sympathies on the loss of your aunt and send best wishes to you and your family. We can confirm the refund was paid into your bank account on 16th February and apologise for the delay.
I am pleased to say my mother has been in Parklands Court for a while now and I am very pleased with the care and support that she is getting. All staff are very kind, caring and considerate in the care plan for my mother. I would like to thank all the staff and management for their excellent service of care.
Thank-you very much for your review, we are delighted to hear that you are so pleased with the care and support your mother is receiving at Parklands Court. We will pass on your thanks and your kind words to the team. Best wishes.
No words to say thank you enough!
Thank-you for your review and you are very welcome!
The staff work so hard, are dedicated and helpful. Sometimes when understaffed making it stressful for them. Most impressed with the remembrance display, it is outstanding. A wonderful home for my husband. Thank you.
Thank you for your very kind review about how hard the team work, I will ensure that the feedback is passed on to the manager.
Could do with a locked gate.
Thank you for your feedback, I will ask a member of our team to discuss with you where you feel a locked gate may be needed.
The care and compassion shown to my wife is excellent. The staff always have time for any questions I have and are available at all times. The place is always clean and tidy.
Thank you so much for taking the time to share your experience of the home, it is so lovely to hear.
Contacted by management team via email promising a refund payment would be in mother's bank account on Wednesday the 1st of June 2022! Result! Errrrrrr! not so just checked her bank account today the 3rd of June and guess what? Nothing has been deposited and no contact or reason why! Words fail me. The whole family and our poor mom are worried and so stressed about this. Maybe we will hear something?
Couldn't have had better treatment and care. Well looked after.
We’re so glad to hear that you felt as though you couldn’t have had any better treatment from us. It was lovely to have you stay at Parklands, our doors are always open to you, should you need to come back to us.
My partner was released from hospital to Elmor House at Parklands Court Care Home several weeks ago for assessment after a number of falls. From day one, safety and security were paramount! Each and every member of staff treated him and all his visitors including myself with dignity and respect at all times. A challenging career and clearly rewarding. The staff deserve a medal for their hard work and devotion. Be very proud of them all and thank you!
Thank you so much for such lovely words. We are very proud of our colleagues and it is so wonderful to hear how they are living our values during their day-to-day. I look forward to sharing your review with them.
The staff are extremely friendly and caring. They greet care users and relatives with a smile. They go the extra mile to find out what service users want. The staff never give the impression that anything is too much trouble. I feel my relative is safe and also allowed to be independent. Thank you for everything.
It's great to hear how safe and supported you feel that your relative is by the team here. Thank you so much for taking the time to share your experience, I will gladly share this with the team.
Every time I come to meet my nan she looks fantastic. I think my nan is in a splendid place. The staff on the house are very approachable and friendly.
Thank you for taking the time to share such lovely words. We are so glad to hear of yours and your nan's experience and that she's happy with us.
The staff are dedicated and often care for, support and treat residents like their own. Activities are provided to keep residents entertained. It has been a great place to stay for rehabilitation before returning to my home. My mom was staying at Harrison House.
Thank you for taking the time to share your experiences and we are glad to hear that it was a good one. I will ensure that this is passed on to our team.
The activities team, especially one team member is great, she's always cheerful and bubbly. The residents need a lot more stimulation, especially during lockdown. Issues with wardrobe, missing socks or thrown away? It would be great if the activities team had more staff to do more for residents. Not enough staff was used as a reason for not getting residents out of bed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Parklands Court Care Home.
There are no upcoming events for Parklands Court Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 01 Apr 2017Recipient: Advinia Healthcare Ltd
- 15 Feb 2016Recipient: Advinia Healthcare Ltd
Accreditations
There are no accreditations posted yet for Parklands Court Care Home.
Meet the Team (1)

I'm thrilled to be here at Parklands Court as Home Manager and to be joining such a dedicated and compassionate team. It's a privilege to work alongside professionals who are so committed to delivering outstanding care and creating a warm and supportive home for our residents. I'm excited about the journey ahead and look forward to working together to continue building a home we can all be proud of.
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