Parklands Court Care Home

56 Park Road, Bloxwich, Walsall WS3 3ST
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9.0 149 Reviews
  • Parklands Court Care Home, Walsall
Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.

Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a sensory garden, providing the perfect setting to relax or socialise. Residents have access to a Memory Box, reminiscence sessions and an optician, and Wifi hotspots are available within the home. A hairdresser and a cafe specially designed for residents with dementia are also available.

Whether it is a hot or cold meal residents enjoy, their tastes are catered for at Parklands. By using seasonal produce, the home guarantees an exciting and changeable menu to ensure residents receive the nutritious food they need.

Care assistants are active in engaging residents in hobbies or pastimes that they enjoy such as gardening to keep both mind and body stimulated and active. Monthly celebrations such as Mother’s day and Christmas are a highlight of the home’s busy calendar.

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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 163 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Parklands Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rebecca Bristow (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (163)

Parklands Court Care Home Reviews (149)

Total of 149, showing 141-149
9.0

Parklands Court Care Home has a Review Score of 9.0 (8.982) out of 10, based on 14 reviews in the last 2 years. Over all time Parklands Court Care Home has 149 reviews.

Overall Experience

  • 77
  • 62
  • 8
  • 0
  • 2

Date Published

149
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9
14
135

Review from Roger (Son of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From our initial visit to vet Parklands Court to my mothers placement there, management and care staff in Samuel House where my mother was assigned was most excellent. The management answered all our inquires courteously and without hesitation. The Samuel House day staff and night staff were always
courteous and understanding and very care focused to all residents in their care. Over the 5 short months that my mother was at Parklands Court I can say that I have no regrets or complains, only praise for the way the staff helped and nursed my mother during her last 10 days in Samuel House. Every assistance was offered to my wife and I over the final days mother was in palliative care. She passed away on 23rd Feb aged 91 yrs in the presence of a family member and the faithful caring staff to the end.

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Review from J M (Daughter-in-law of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were so pleased with the care and kindness of all the staff on Samual House. I was there with my mother-in-law 24/7 for six days while she was ill and I witnessed the staff and residents, some quite a handful, but the care staff showed them all kindness and care. If I had to go into a home II is
the one I would choose. Can recommend it. The staff also are very kind to us relatives too, nothing too much trouble.

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Review from Lesley T (Niece of Resident) published on 23 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Clarendon Unit since May of 2015. Whilst there, she has been treated with the utmost dignity by the Carers but they need more staff to help carry on the excellent work. My Aunt is always well presented, enjoys her food especially as she was a fussy eater and is very settled here.
The Unit is a very busy one and the staff are always on the go hence they do not always get the chance to spend more than a few minutes with each resident. My Aunt is happy, so I am happy.

Reply from Rachel Elliott, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience of our home and will share your comments with the home manager. The Bupa Customer Care Team.

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Review from J G (Wife of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided is good, the food is good personal hygiene is fair, always clean shaven etc. My only complaint is with laundry and housekeeping. My husbands clothes are often mixed up with other patients and they are all clearly marked with his name on and on a few occasions his woollens have been
shrunk and clothes disappearing.

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Review from Alan J (Son of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Margaret Seems well cared for and seems happy in herself. The staff all seem cheerful and friendly and treat the residents with great respect. Her bedroom is bright and airy with all personal affects displayed as we asked. We have always been impressed with the cleanliness as we arrive at all times
with no notice. The only thing we cannot comment on are activities as we haven't encountered any.

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Review from Jacqueline C (Daughter of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Samuel House. During the three years my mother-in-law has resided in Samuel House she has been treated and cared for in a professional, compassionate and caring manor. My mother-in-law can be, due to her dementia a very difficult and at times aggressive lady, and she has received very kind and caring
handling of every situation. We are very happy with her care and to the staff especially the unit manager who is always "on the ball" at every incident.

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Review from Elaine B (Daughter of Resident) published on 8 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom has been resident on Samuel House since May 2014. During this time she has always been treated with dignity and respect. The unit manager is aware of the needs of all the residents and is always available to discuss any concerns. I have always been made to feel very welcome when I visit and the
staff are always there for me as well as mom. I am more than happy with the care mom receives.

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Review from Josie L (Wife of Resident) published on 27 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my son were extremely pleased in every possible way with how my husband was treated, staff went into detail of how he was, with questions which we asked so we were satisfied. This was in complete contrast of the other place he was in, whose communication was very poor and more than once we
came away worried. This was not the case with Parklands, once again a big thank you.

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Review from Tim (Son of Resident) published on 6 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was severely affected by Alzheimer's and dementia which meant she was a difficult patient. She was then diagnosed with terminal cancer. At all times the care home and it's staff treated her with compassion and care. As a result her final days were managed with dignity. I always found all staff to
be professional and caring.

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Current Review Score: 9.0 (8.982)

Overview of Review Score

The Review Score of 9.0 (8.982) out of 10 for Parklands Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Parklands Court Care Home is calculated as follows: ( (107 Excellents x 5) + (45 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 163 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.399 Points relating to the number of positive Reviews for Parklands Court Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 163 registered maximum number of service users is 32.6. 13 Positive Reviews ÷ 32.6 = 0.399

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Rebecca

Rebecca Bristow

Job Title: Home Manager

“I am a registered nurse who prides herself on delivering the best possible care.


I have many years of experience in elderly care and have worked in various roles in nursing homes.
I am delighted to be part of the team at Parklands Court.
My hobbies are travelling and spending time with my family. “

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parklands Court Care Home to verify any information. View our terms and conditions. Parklands Court Care Home has an Enhanced Service - more info.