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Parklands Court Care Home

56 Park Road, Bloxwich, Walsall, West Midlands WS3 3ST
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My wife has received excellent care in every area of needD W(Husband of Resident/Service User)
Parklands Court Care Home, Walsall
Parklands Court Care Home, Walsall
Parklands Court Care Home, Walsall

Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.

Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a...  

Care Provided by Parklands Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 163 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,095From £1,195
Nursing CareFrom £1,295From £1,395

Subject to care needs assessment

Contact Parklands Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Walker(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (97)

Parklands Court Care Home Reviews (163)

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9.5

Parklands Court Care Home has a Review Score of 9.5 (9.521) out of 10, based on 23 reviews in the last 2 years. Over all time Parklands Court Care Home has 163 reviews.

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Showing 163 reviews matching selected criteria
Review from Fred C (Son of Resident) published on 1 September 2016 Submitted via Postal Card
Overall Experience

Food is only okay, could be a lot better.

Reply from Emily Wilson, Customer Service Administrator at Parklands Court Care Home

We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate...  

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Review from Liccia P (Wife of Resident) published on 1 September 2016 Submitted via Postal Card
Overall Experience

We are satisfied with the personal care my husband is receiving. The staff are very helpful.

Reply from Emily Wilson, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Josie (Wife of Resident) published on 31 August 2016 Submitted via Postal Card
Overall Experience

I am very pleased with all the help we have received. The staff are very good with the residents. Thye are always there when you need them.

Reply from Emily Wilson, Customer Care Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Angela L (Daughter of Resident) published on 31 August 2016 Submitted via Postal Card
Overall Experience

My mom came into Parklands Court in July. I never wanted to put my mom in a home but she was very ill due to having a stroke. They have been very good to my mom. They do not hide anything, you can come into the home whenever you want to, they are very nice to you. They make you feel at home and when I leave my mom I know she is safe with them, so I can go home and rest. If anybody asked me about Parklands Court I would say it is a very good home and they have looked after my mom.

Reply from Emily Wilson, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Alan C (Son of Resident) published on 26 August 2016 Submitted via Postal Card
Overall Experience

From entering the home all the staff have been so kind to us and my mother. Someone is continually checking in to see if all is well, offering tea etc. You are truly blessed to have such caring staff. They show the utmost care, attention and indeed love to my mother. She is blessed to spend her remaining time here.

Reply from Emily Wilson, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Margaret C (Sister of Resident) published on 25 August 2016 Submitted via Postal Card
Overall Experience

The staff always make you welcome and assist as much as possible.

Reply from Emily Wilson, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Michael D (Son of Resident) published on 25 August 2016 Submitted via Postal Card
Overall Experience

My Mum has been very well looked after during her stay. I find the staff very helpful and sympathetic at all times when I have visited. Living in Newcastle, I often phone to check on her wellbeing. I am always given comfort in the way my mother is doing.

Reply from Emily Wilson, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Anna T (Sister of Resident) published on 18 August 2016 Submitted via Postal Card
Overall Experience

My sister is looked after well and cared for. She always looks clean and tidy. Her room always clean and bed always made. Staff always helpful and willing to give you their time and attention when needed.

Reply from Jayne Duck, Customer Services Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Victoria C (Daughter of Resident) published on 17 August 2016 Submitted via Postal Card
Overall Experience

this care home is a stop gap before my mother returns home. During her stay, all the staff have been very caring and helpful. Nothing is too much trouble for them. The home is very clean and a happy, friendly environment. I would recommend it to anyone looking to place a family member. My mother's well being has improved more here in 2 weeks than elsewhere. Thanks to all the staff.

Reply from Jayne Duck, Customer Services Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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No Rating
Review from Palvinder K (Relative of Resident) published on 17 August 2016 Submitted via Postal Card
Overall Experience

I am very happy, the staff are very friendly and they provide good care.

Reply from Jayne Duck, Customer Services Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Sylvia D (Husband of Resident) published on 17 August 2016 Submitted via Postal Card
Overall Experience

I find the care very good. The staff are caring and have an excellent sense of urgency and considering their workload, do very well.

Reply from Jayne Duck, Customer Services Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Josephine. C (Daughter of Resident) published on 4 August 2016 Submitted via Postal Card
Overall Experience

My mother was sent to ' Parklands Court Care Home' from hospital. Some of the care was physio and was not always available for her but overall the staff and care was very good. As a family, we all feel Mum was safe and cared for when she was there.

Reply from Rachel Elliott, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Sue (Wife of Resident) published on 26 July 2016 Submitted via Postal Card
Overall Experience

Very kind, caring staff - from top to cleaners, handy man etc. A suitable room. I was welcomed every day, offered a drink etc. I could always find some one to answer any questions. Good lounge area and quiet, pretty garden (always requiring even more time and money).

Reply from Lydia Waller, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Harjbet K (Sister of Resident) published on 21 April 2016 Submitted via Postal Card
Overall Experience
All I want to say is the way they carry out their duties with respect, care and humour.
I want to say thank you, thank you to all of your staff and carers from bottom of my heart.

All are doing really great jobs, doing your best. I am really happy to see your service and visit here. Thank you very very much. God bless you all. Amen.

Reply from Lydia Waller, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from J M (Daughter-in-law of Resident) published on 14 April 2016 Submitted via Postal Card
Overall Experience

We were so pleased with the care and kindness of all the staff on Samual House. I was there with my mother-in-law 24/7 for six days while she was ill and I witnessed the staff and residents, some quite a handful, but the care staff showed them all kindness and care. If I had to go into a home II is the one I would choose. Can recommend it. The staff also are very kind to us relatives too, nothing too much trouble.

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Review from Roger (Son of Resident) published on 14 April 2016 Submitted via Postal Card
Overall Experience

From our initial visit to vet Parklands Court to my mothers placement there, management and care staff in Samuel House where my mother was assigned was most excellent. The management answered all our inquires courteously and without hesitation. The Samuel House day staff and night staff were always courteous and understanding and very care focused to all residents in their care. Over the 5 short months that my mother was at Parklands Court I can say that I have no regrets or complains, only praise for the way the staff helped and nursed my mother during her last 10 days in Samuel House. Every assistance was offered to my wife and I over the final days mother was in palliative care. She passed away on 23rd Feb aged 91 yrs in the presence of a family member and the faithful caring staff to the end.

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Review from Lesley T (Niece of Resident) published on 23 March 2016 Submitted via Website
Overall Experience

My aunt has been in Clarendon Unit since May of 2015. Whilst there, she has been treated with the utmost dignity by the Carers but they need more staff to help carry on the excellent work. My Aunt is always well presented, enjoys her food especially as she was a fussy eater and is very settled here. The Unit is a very busy one and the staff are always on the go hence they do not always get the chance to spend more than a few minutes with each resident. My Aunt is happy, so I am happy.

Reply from Rachel Elliott, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience of our home and will share your comments with the home manager. The Bupa Customer Care Team.

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Review from J G (Wife of Resident) published on 14 March 2016 Submitted via Postal Card
Overall Experience

The care provided is good, the food is good personal hygiene is fair, always clean shaven etc. My only complaint is with laundry and housekeeping. My husbands clothes are often mixed up with other patients and they are all clearly marked with his name on and on a few occasions his woollens have been shrunk and clothes disappearing.

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Review from Alan J (Son of Resident) published on 14 March 2016 Submitted via Postal Card
Overall Experience

Margaret Seems well cared for and seems happy in herself. The staff all seem cheerful and friendly and treat the residents with great respect. Her bedroom is bright and airy with all personal affects displayed as we asked. We have always been impressed with the cleanliness as we arrive at all times with no notice. The only thing we cannot comment on are activities as we haven't encountered any.

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Review from Jacqueline C (Daughter of Resident) published on 14 March 2016 Submitted via Postal Card
Overall Experience

Samuel House. During the three years my mother-in-law has resided in Samuel House she has been treated and cared for in a professional, compassionate and caring manor. My mother-in-law can be, due to her dementia a very difficult and at times aggressive lady, and she has received very kind and caring handling of every situation. We are very happy with her care and to the staff especially the unit manager who is always "on the ball" at every incident.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Parklands Court Care Home.

Meet the Team (1)

Rachel Walker
Rachel WalkerJob Title:Home Manager

I'm thrilled to be here at Parklands Court as Home Manager and to be joining such a dedicated and compassionate team. It's a privilege to work alongside professionals who are so committed to delivering outstanding care and creating a warm and supportive home for our residents. I'm excited about the journey ahead and look forward to working together to continue building a home we can all be proud of.

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