
My wife has received excellent care in every area of needD W(Husband of Resident/Service User)



My wife has received excellent care in every area of needD W(Husband of Resident/Service User)



Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.
Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a...
Care Provided by Parklands Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 163 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Parklands Court Care Home for full pricing details and T&Cs.
Contact Parklands Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Rachel Walker(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (97)
Parklands Court Care Home Reviews (163)
Parklands Court Care Home has a Review Score of 9.5 (9.521) out of 10, based on 23 reviews in the last 2 years.
Over all time Parklands Court Care Home has 163 reviews.
Very kind, friendly staff and our friend seems to be happy here.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
A very friendly, homely care home. All staff and management are very helpful, caring and understanding to both residents and family. My mom has really improved since leaving hospital to stay here. She looks better, feels better and seems more like her old self.
Met the unit manager today (never seen any manager before) He seems proactive and Collins House seems to be running more efficiently than of late.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I cannot thank the staff enough for their care of my cousin especially in her last days. I would also like to commend the managers of the unit for the care of my cousin but also in supporting us the family.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Everyone at Parklands Court Care Home has been supportive and very helpful with the care of both my mother and my dad. My dad is getting much better and they are catering for his needs and also keeping me informed.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
We have been treated with great respect and kindness by all the staff at Parklands. The Manager has spent a great deal of time explaining my mother's medical condition and how it is being dealt with by the medical team. The facilities provided by Bupa are of the highest standard. My mother's room overlooks a lovely garden and is a home from home.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I find the staff at Parklands to be very caring, courteous and understanding. Not only do they care about the residents, they also care about the relatives. It is very reassuring to see the manager in all areas of the unit.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
When we asked the unit manager for information about my mum, he was really helpful and nothing seemed too much trouble. He showed us transparency with documents and looked into our questions/concerns with speed and detail.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My brother was cared for and well looked after. Any issues I have I spoke to the staff and were sorted immediately e.g. feet raised so nails weren't catching on feet also chiropodist came to cut them.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The staff were friendly and professional and provided my aunt with a high level of care especially as she was entering the last stages of her life. I also witnessed how patient and caring they were when dealing with more difficult residents.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My mum has come on so well since coming to Parklands. The staff are so caring and helpful. She has settled in well and is always happy to see the staff and visitors alike. Her diet has improved now she can swallow and has her teeth.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Staff all very good and friendly.
Treating mum with all care and respect needed. Also good at keeping me updated on any changes in mum's condition.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
I was next of kind of a gentleman who spent his last months in the Collis Unit (palliative care) - previously in the Claredon Unit and was treated with wonderful love, care and first class medical attention. Knowing this person he was given dignity by the unit manager and the staff of which I am so indebted to. All the staff in this unit are dedicated to their work, including the unit manager, nurses, carers and the house keepers.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Excellent as below.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
There has been a big improvement since the new manager arrived and excellent service is provided by all the staff. Food could be a bit more colourful but overall excellent.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
In our experience here, we have been provided with helpful and friendly service from all members of staff. We have no complaints about anything that has happened during my uncles stay here. There are very helpful services like a chiropodist wich makes things easier.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Staff are very caring and attentive to the residents, they are responsive within the time available.
As a relative I find the staff approachable, they will listen to any complaints you may have and they will empathise. Given the demands of the residents being dementia residents, the staff are very patient and diligent. The staff are excellent, but rushed. Therefore more staff are needed. There is now a unit manager who tries to address our concerns and issues, he is very approachable and understanding.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Me and my sister have spoken about Parklands Court and we both agree that the staff are excellent. They look after moms every need and are really polite and we both agree that we would recommend Parklands Court to others.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Staff are friendly and helpful. Hard working and compassionate. They try their hardest with sometimes difficult patients. My wife is always looked after when I am not about.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I am very happy with my husband's care, you do an excellent job. He always looks clean and well as can be. I am always telling people how well he is cared for.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Parklands Court Care Home.
There are no upcoming events for Parklands Court Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 01 Apr 2017Recipient: Advinia Healthcare Ltd
- 15 Feb 2016Recipient: Advinia Healthcare Ltd
Accreditations
There are no accreditations posted yet for Parklands Court Care Home.
Meet the Team (1)

I'm thrilled to be here at Parklands Court as Home Manager and to be joining such a dedicated and compassionate team. It's a privilege to work alongside professionals who are so committed to delivering outstanding care and creating a warm and supportive home for our residents. I'm excited about the journey ahead and look forward to working together to continue building a home we can all be proud of.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parklands Court Care Home to verify any information. View our terms and conditions. Parklands Court Care Home has an Enhanced Service -more info.