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Parklands Court Care Home

56 Park Road, Bloxwich, Walsall, West Midlands WS3 3ST
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My wife has received excellent care in every area of needD W(Husband of Resident/Service User)
Parklands Court Care Home, Walsall
Parklands Court Care Home, Walsall
Parklands Court Care Home, Walsall

Parklands Court ensures that 24-hour assistance is available for all residents. Nursing and residential dementia care is offered, in addition to Parkinson's, palliative, respite and convalescence care.

Situated in a pleasant suburb of Bloxwich, close to all local amenities and bus stops, Parklands consists of six individual buildings each offering a high standard of care and accommodation. The home is surrounded by large landscaped gardens with furnished patio areas and a...  

Care Provided by Parklands Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 163 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,095From £1,195
Nursing CareFrom £1,295From £1,395

Subject to care needs assessment

Contact Parklands Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Walker(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (97)

Parklands Court Care Home Reviews (163)

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9.5

Parklands Court Care Home has a Review Score of 9.5 (9.521) out of 10, based on 23 reviews in the last 2 years. Over all time Parklands Court Care Home has 163 reviews.

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Showing 163 reviews matching selected criteria
Review from K K (Friend of Resident) published on 20 October 2016 Submitted via Postal Card
Overall Experience

Very kind, friendly staff and our friend seems to be happy here.

Reply from Rose Pickering, Customer Service Administrator at Parklands Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Lisa W (Daughter of Resident) published on 20 October 2016 Submitted via Postal Card
Overall Experience

A very friendly, homely care home. All staff and management are very helpful, caring and understanding to both residents and family. My mom has really improved since leaving hospital to stay here. She looks better, feels better and seems more like her old self.

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Review from F B (Nephew of Resident) published on 11 October 2016 Submitted via Postal Card
Overall Experience

Met the unit manager today (never seen any manager before) He seems proactive and Collins House seems to be running more efficiently than of late.

Reply from Rose Pickering, Customer Service Administrator at Parklands Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from R R (Cousin of Resident) published on 7 October 2016 Submitted via Postal Card
Overall Experience

I cannot thank the staff enough for their care of my cousin especially in her last days. I would also like to commend the managers of the unit for the care of my cousin but also in supporting us the family.

Reply from Rose Pickering, Customer Service Administrator at Parklands Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from J H (Daughter of Resident) published on 4 October 2016 Submitted via Postal Card
Overall Experience

Everyone at Parklands Court Care Home has been supportive and very helpful with the care of both my mother and my dad. My dad is getting much better and they are catering for his needs and also keeping me informed.

Reply from jayne Duck, Customer Services Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Claudia B (Daughter of Resident) published on 3 October 2016 Submitted via Postal Card
Overall Experience

We have been treated with great respect and kindness by all the staff at Parklands. The Manager has spent a great deal of time explaining my mother's medical condition and how it is being dealt with by the medical team. The facilities provided by Bupa are of the highest standard. My mother's room overlooks a lovely garden and is a home from home.

Reply from Jayne Duck, Customer Services Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from P L D (Daughter of Resident) published on 3 October 2016 Submitted via Postal Card
Overall Experience

I find the staff at Parklands to be very caring, courteous and understanding. Not only do they care about the residents, they also care about the relatives. It is very reassuring to see the manager in all areas of the unit.

Reply from Jayne Duck, Customer Services Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Sam M (Son of Resident) published on 27 September 2016 Submitted via Postal Card
Overall Experience

When we asked the unit manager for information about my mum, he was really helpful and nothing seemed too much trouble. He showed us transparency with documents and looked into our questions/concerns with speed and detail.

Reply from Lydia Waller, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from L C (Sister of Resident) published on 26 September 2016 Submitted via Postal Card
Overall Experience

My brother was cared for and well looked after. Any issues I have I spoke to the staff and were sorted immediately e.g. feet raised so nails weren't catching on feet also chiropodist came to cut them.

Reply from Lydia Waller, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Adrian (Nephew of Resident) published on 26 September 2016 Submitted via Website
Overall Experience

The staff were friendly and professional and provided my aunt with a high level of care especially as she was entering the last stages of her life. I also witnessed how patient and caring they were when dealing with more difficult residents.

Reply from Lydia Waller, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Angela B (Daughter of Resident) published on 26 September 2016 Submitted via Postal Card
Overall Experience

My mum has come on so well since coming to Parklands. The staff are so caring and helpful. She has settled in well and is always happy to see the staff and visitors alike. Her diet has improved now she can swallow and has her teeth.

Reply from Lydia Waller, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Gillian B (Daughter of Resident) published on 26 September 2016 Submitted via Postal Card
Overall Experience

Staff all very good and friendly.

Treating mum with all care and respect needed. Also good at keeping me updated on any changes in mum's condition.

Reply from Lydia Waller, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from S P (Friend of Resident) published on 16 September 2016 Submitted via Postal Card
Overall Experience

I was next of kind of a gentleman who spent his last months in the Collis Unit (palliative care) - previously in the Claredon Unit and was treated with wonderful love, care and first class medical attention. Knowing this person he was given dignity by the unit manager and the staff of which I am so indebted to. All the staff in this unit are dedicated to their work, including the unit manager, nurses, carers and the house keepers.

Reply from Rachel Elliott, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from J H (Sister of Resident) published on 16 September 2016 Submitted via Postal Card
Overall Experience

Excellent as below.

Reply from Rachel Elliott, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Margaret H (Wife of Resident) published on 12 September 2016 Submitted via Postal Card
Overall Experience

There has been a big improvement since the new manager arrived and excellent service is provided by all the staff. Food could be a bit more colourful but overall excellent.

Reply from Jayne Duck, customer services administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Ann J (Niece of Resident) published on 9 September 2016 Submitted via Postal Card
Overall Experience

In our experience here, we have been provided with helpful and friendly service from all members of staff. We have no complaints about anything that has happened during my uncles stay here. There are very helpful services like a chiropodist wich makes things easier.

Reply from Jayne Duck, Customer Services Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Care / Support
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Review from Aldean A (Wife of Resident) published on 9 September 2016 Submitted via Postal Card
Overall Experience
My husband and I are happy with the care given. The home appears clean and orderly, it also presents a homely atmosphere.
Staff are very caring and attentive to the residents, they are responsive within the time available.

As a relative I find the staff approachable, they will listen to any complaints you may have and they will empathise. Given the demands of the residents being dementia residents, the staff are very patient and diligent. The staff are excellent, but rushed. Therefore more staff are needed. There is now a unit manager who tries to address our concerns and issues, he is very approachable and understanding.

Reply from Jayne Duck, Customer Service Administrator at Parklands Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Ron (Son of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

Me and my sister have spoken about Parklands Court and we both agree that the staff are excellent. They look after moms every need and are really polite and we both agree that we would recommend Parklands Court to others.

Reply from Rose Pickering, Customer Service Administrator at Parklands Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Ron H (Husband of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

Staff are friendly and helpful. Hard working and compassionate. They try their hardest with sometimes difficult patients. My wife is always looked after when I am not about.

Reply from Rose Pickering, Customer Service Administrator at Parklands Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Jean (Wife of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

I am very happy with my husband's care, you do an excellent job. He always looks clean and well as can be. I am always telling people how well he is cared for.

Reply from Rose Pickering, Customer Service Administrator at Parklands Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Parklands Court Care Home.

Upcoming Events

There are no upcoming events for Parklands Court Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Parklands Court Care Home.

Meet the Team (1)

Rachel Walker
Rachel WalkerJob Title:Home Manager

I'm thrilled to be here at Parklands Court as Home Manager and to be joining such a dedicated and compassionate team. It's a privilege to work alongside professionals who are so committed to delivering outstanding care and creating a warm and supportive home for our residents. I'm excited about the journey ahead and look forward to working together to continue building a home we can all be proud of.

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