Ash Grange Care Home

80 Valley Road, Bloxwich, Walsall WS3 3ER
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9.8 107 Reviews
  • Ash Grange Care Home, Walsall
Now welcoming new residents in Walsall, West Midlands. Rated ‘GOOD’ by the CQC (March 2021), Ash Grange care home offers high quality residential, dementia and nursing care for older people. Ash Grange care home is a welcoming and friendly 41-bed care setting offering residential and nursing care.

Designed to offer maximum comfort in a cosy environment, residents benefit from a range of places to relax and socialise. The pretty gardens and patio are an ideal spot for catching up with family and friends and many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes and playing chess.

Ash Grange also offers a range of lovely dining areas where residents can relax and enjoy meal times, whether dining alone, with other residents or welcoming friends and family. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents.

Life at Ash Grange is never dull and the team work hard to make sure every day offers something for residents to get involved with. Whether it be participating in the popular wellbeing and activities programme or embracing the slower pace of life, the team is committed to helping residents to lead their best lives.

The care team understand that moving to a care home isn't always an easy process, both for the resident and their loved ones. They work alongside you to make the move as easy as possible, helping you to settle in, meet other residents and find your feet in your new lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1110
  • Self-Funded Nursing Care: from £1232
  • RESPITE Self-Funded Residential Care: from £1221

These prices are only a guideline, please contact Ash Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Ure Ejemole (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Parking

  • Onsite parking

Ash Grange Care Home Reviews (107)

9.8

Ash Grange Care Home has a Review Score of 9.8 (9.750) out of 10, based on 15 reviews in the last 2 years.
Over all time Ash Grange Care Home has 107 reviews.

Overall Experience
  • 78
  • 25
  • 4
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Date Published
  • 107
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Reviewer Connection to Ash Grange Care Home
  • 35
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  • 10
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  • 4
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  • 1
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Total of 107, showing 21-40
Review from K T (Daughter of Resident) published on 6 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy that Mum is well cared for. Activities are marked lower, as it has taken a long time to find her a chair. Not sure how often she is included in community activities, despite her complex needs. The manager and staff are friendly and caring.
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Review from S J (Daughter of Resident) published on 4 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had our concerns about how my mother would cope with being in the care home, as she had been cared for at home for many years but she settled in very quickly. All the staff are amazing and do all they can to make my mother comfortable and happy. She has been at Ash Grange Care Home for over four
months now and joining in with the activities, which we thought was not possible and it's a relief to know she is happy.
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Review from M C (Wife of Resident) published on 22 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter, son and I are really pleased with the attention my husband and father get. The staff are so pleasant, the food looks good and serviced nice, no problems if you can eat well. My husband says the bed is really comfortable, the room is very clean and tidy
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Review from Jean S (Daughter of Resident) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience at Ash Grange is positive. All areas of care are professionally met by all staff, who are approachable, caring and listen to both residents and family. Dietary needs are met with fresh wholesome foods with a good variety to choose from and well presented. Activities in the day room is
short and could be extended into residents' rooms for those who cannot access the day rooms. Residents' rooms are airy, kept clean, warm and furniture is kept tidy and maintained. Security is good and works well. Personal items are kept safe and clean e.g photos and TV. Residents' safety and care are individually tailored.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Grange Care Home

Thank you for your review, it is so nice to hear positive feedback and I am pleased that your overall experience at Ash Grange has been one that includes relatives as well as the people we care for. However I am sorry that you feel our activity programme is not extended to those who may be unable to use the communal areas. We have now reviewed our wellbeing programme to ensure that everyone who lives at Ash Grange benefits from positive engagement with the wellbeing team. Once again, many thanks for the review and comments.

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Review from Patrick M (Husband of Resident) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife likes it here. I am very pleased with the care shown to her and the food is excellent. I am very pleased with the room.
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Review from Brenda H (Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Look after us well. Happy home, full of laughter.
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Review from Eric A (Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. Good care and food.
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Review from Roger J (Husband of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very friendly and helpful. Food and drink excellent and varied.
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Review from Cyril A (Cousin of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff, very sociable.
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Review from Keith P (Son of Resident) published on 7 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A small compact care home with staff that have huge hearts! Because the home is small the carers/nurses/staff can get around to all the residents quickly and efficiently. The staff caring for my mom are exceptional and caring and mom has grown fond of them. A particular nurse has to be mentioned as
she keeps me regularly informed due to me living in Ireland.
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Review from Jill H (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom was transferred to Ash Grange Care Home from hospital, for end-of-life care. I couldn't fault the care and attention she received and was a very positive experience. The staff were extremely friendly and helpful. The staff provided extra support with feeding her and chatting (my mom's favourite
pass time!). The room was clean and tidy, but when the cleaners came to clean Mom offered to show them how to clean properly (her second favourite pass time!). Think they took it in their stride! I spent long hours at the care home during her final days, they made me feel extremely welcome and that it was never too much trouble with me being present. It was disappointing for me that Mom wasn't in better health when she arrived because I feel that she would have embraced it. This seemed to be an excellent care home, although Mom's stay was cut quite short they seemed to make residents feel relaxed and welcome, and I felt looked after, and have nothing but praise for them.
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Review from J G (Daughter of Resident) published on 10 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff and other residents have all been very supportive to our mom this has enabled mom to thrive and gradually settle into her new environment. Staff are always happy to answer any questions you have and offer support for all in any way that they can.
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Review from Peter M (Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In for respite. Very friendly atmosphere. All very professional staff. Really do not want for anything. Catering very good, varied diet available. Nice accommodation, very clean.
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Review from Stuart W (Brother of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was at Ash Grange to receive end of life care for 4 months. This is an exceptionally well run care home - clean, safe, and secure. As my sister's condition deteriorated I was allowed to visit her bedroom upstairs instead of the normal meeting room. There is an air of calm about the building
and I am full of admiration for the amazing work that the staff do. They are hardworking, always cheerful, and build up excellent relationships with the patients.
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Review from M M (Daughter of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
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Review from Darren A (Son of Resident) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is very good and all staff are helpful.
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Review from Trudy G (Daughter of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Ash Grange for one week and I am compelled to share with others the positive experience we are both experiencing. The nurses are very professional and patient always. The caring staff are just that - caring, kind and helpful. They are wonderful. The kitchen staff have made my mother
so happy with their cooking. At the heart are the admin and well-being staff. Thank you.
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Review from Margaret P (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Ash Grange now for several weeks and the care and dignity the staff provide is amazing. My mum is so happy and was made to feel welcome. She settled very well. The staff are amazing.
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Review from Carol B (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They look after my mom so well she settled in and was made to feel welcome although mom was reluctant to go into care it became inevitable the second day she was there she rang me and said why was I so worried it's lovely here and the staff are lovely.
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Review from Eileen W (Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very hard working, caring, and committed staff. Facilities very good and the cleanliness is excellent. The food is well prepared with a good choice. The facilities in personal rooms are adequate.
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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Ash Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Ash Grange Care Home is calculated as follows: ( (136 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 180 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ash Grange Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Ure

Ure Ejemole

Job Title: Home Manager

What does ‘kindness’ and ‘kind care’ mean to you?


“Kind care to me means listening and being honest, and showing compassion in the care that we deliver. It means caring for our residents as individuals with their own unique needs and way of living.”


As a Registered Nurse, Ure has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked for HC-One since 2019, Ure closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


She said:


“I believe in giving wholesome care to residents because when they are in our care, we must be dedicated to every aspect of their needs. We are able to get them involved and help them relive some of their cherished memories and make them feel part of our community. It’s like being part of a community: making a positive impact on the general well-being of people by being caring, treating them with respect and kindness, and being involved in their lives.”


When asked what she enjoys most about her role, Ure remarked:


“Working with the elderly and caring for them in their final days is very special. I enjoy learning about the lives of our residents and am always pleased to reminisce with them and their loved ones and get a glimpse into their lives before their time with us at Ash Grange.


My name badge says: ‘Treasure Life’ because life is precious and has to be cherished, nourished, and enjoyed. We strive to enable our residents to continue to experience treasured moments. It is heart-warming and fills my heart with pride knowing that my team and I have made a positive impact in a resident or their loved one’s lives.”


Ure feels she has achieved much during her career, with her proudest achievement being her career progression from an internationally trained pre-registered nurse in September 2022 to becoming a registered home manager in October 2023. She also achieved a First-Class degree at the University of Derby whilst also working full-time.


Outside of work, Ure enjoys family time, watching movies, and reading books.

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