Ash Grange Care Home

80 Valley Road, Bloxwich, Walsall WS3 3ER
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9.8 107 Reviews
  • Ash Grange Care Home, Walsall
Now welcoming new residents in Walsall, West Midlands. Rated ‘GOOD’ by the CQC (March 2021), Ash Grange care home offers high quality residential, dementia and nursing care for older people. Ash Grange care home is a welcoming and friendly 41-bed care setting offering residential and nursing care.

Designed to offer maximum comfort in a cosy environment, residents benefit from a range of places to relax and socialise. The pretty gardens and patio are an ideal spot for catching up with family and friends and many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes and playing chess.

Ash Grange also offers a range of lovely dining areas where residents can relax and enjoy meal times, whether dining alone, with other residents or welcoming friends and family. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents.

Life at Ash Grange is never dull and the team work hard to make sure every day offers something for residents to get involved with. Whether it be participating in the popular wellbeing and activities programme or embracing the slower pace of life, the team is committed to helping residents to lead their best lives.

The care team understand that moving to a care home isn't always an easy process, both for the resident and their loved ones. They work alongside you to make the move as easy as possible, helping you to settle in, meet other residents and find your feet in your new lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1110
  • Self-Funded Nursing Care: from £1232
  • RESPITE Self-Funded Residential Care: from £1221

These prices are only a guideline, please contact Ash Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Ure Ejemole (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Parking

  • Onsite parking

Ash Grange Care Home Reviews (107)

9.8

Ash Grange Care Home has a Review Score of 9.8 (9.750) out of 10, based on 15 reviews in the last 2 years.
Over all time Ash Grange Care Home has 107 reviews.

Overall Experience
  • 78
  • 25
  • 4
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Date Published
  • 107
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Reviewer Connection to Ash Grange Care Home
  • 35
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  • 10
  • 6
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  • 4
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  • 2
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  • 1
  • 1
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Total of 107, showing 61-80
Review from S P (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Firstly the home is very clean, airy and welcoming. The staff are helpful and polite and always willing to assist. Yes we would recommend this home.
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Review from E S (Daughter of Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Ash Grange for about six months. In that time she has always been treated with care and dignity. The staff go out of their way to ensure she is well cared for. She enjoys her food and says the meals are wonderful. Ash Grange is ideal for her and we would recommend it to
anyone. Thank you.
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Review from S M (Daughter of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After moving my mum into Ash Grange in Feb 2019, everything I've seen so far has been up to my standard.
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Review from Kim H (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was admitted from the hospital at the beginning of June. Home has a very welcoming feel. Nice and bright furnishings, very clean and tidy. Staff are lovely and friendly. I feel dad is being well looked after.
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Review from Tom D (Husband of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has to be said that the D-day celebrations at Ash Grange are second to none. It has not just happened. It has been a culmination of hard work, change, teamwork and devotion to duty over the past 6-12 months. Credit must not only go to higher management but to middle management and carers. There has
been a huge team effort here. This hasn't gone unnoticed, particularly with people like myself.
It is most important to thank people for what they have done and this I do gladly. Please keep it going. Can't wait to see the improvements which I know are going to come!
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Review from T T (Granddaughter of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been in Ash Grange for nearly a year now and cannot complain about a single thing. The home always looks fresh and clean. My grandmother always looks respectable, the carers are really pleasant. There are activities going on all the time, whether or not my nanna understands what's
going on she is always made welcome and encouraged to join in. The meal times there are amazing and always food and snacks to hand.
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Review from John J (Son of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother seems to be well cared for on the whole her needs are met. Celebrated D-day with mum, had a nice lunch.
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Review from S G (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well cared for. Nice friendly atmosphere.
My mum is very comfortable and seems happy in her environment.
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Review from D J (Granddaughter of Resident) published on 15 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly, warm and inviting, staff always happy to help. The room is clean and tidy and we are allowed to make it homely with personal items. Very happy.
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Review from D S (Son of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, clean, warm home. Really pleased with the care my mother is getting.
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Review from M D (Son of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall level of care for my father has remained good but there has been far too many changes in staff which unsettles my father and at times, staff numbers do not seem adequate leading to periods of untidiness which were not present before an inspection. Some deterioration in standards.
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Review from Glenys W (Friend of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my friend. I found the staff were very friendly, hard working. The home is comfortable and nice and clean.
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Review from John L (Nephew of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't find any complaints. My aunt is very happy. She is well looked after.
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Review from Anthony M (Brother of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and her husband are both residents here at Ash Grange. I can only say they are looked after like personal family by staff at all levels.
It is my belief that my sister would not be with us now if it was not for the care and attention shown by the staff.
Thank you each and every one of you.
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Review from Lewis B (Son of Resident) published on 8 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
While only in Ash Grange for a short time receiving palliative care, the staff were helpful, pleasant and considerate to all Mom's needs and treated her with dignity. The room was always clean and tidy and the staff kept making sure that all her needs were met. Any queries or questions we had were answered
by the staff and we were made to feel welcome whenever we attended.
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Review from C D (Grandson of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My experience is good. A few things that could do with improvement is attending to resident's buzzer when residents need help. Answering front door quicker or giving resident's family code to door. Staff helpful and pleasant.
Reply from Clare Sheehan, Careline Advisor at Ash Grange Care Home

Thank you for your kind words we are pleased that your experience of the home is good and that you feel the staff are helpful and pleasant. We have discussed the call bell response times with the staff and as a result, we have increased our monitoring checks of the response times. Unfortunately, we are unable to give out the door codes for any external doors, I have asked that the staff strive to answer the doorbell in a timely manner.

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Review from Elsie C (Wife of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ash Grange has a very friendly atmosphere and the care is good. If you have any issues, they do their best to put them right. It has recently been refurbished and it is like home from home. My husband has been here 4 years and seems very content.
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Review from L B (Son of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at Ash Grange now for 2 1/2 years, and apart from a few niggles, which have easily been solved, his care has been second to none.


All staff are friendly and very helpful in all aspects of Dad's care.


Nurses are excellent, they seem on top of their jobs, and any queries regarding issues

with Dad are quickly dealt with.
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Review from Jackie F (Daughter of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home is friendly, is clean and the care is good. the food is quite good. The home is very bright and cheerful. My dad seems very content.
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Review from F D (Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My experience as a resident is good.
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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Ash Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Ash Grange Care Home is calculated as follows: ( (136 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 180 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ash Grange Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Ure

Ure Ejemole

Job Title: Home Manager

What does ‘kindness’ and ‘kind care’ mean to you?


“Kind care to me means listening and being honest, and showing compassion in the care that we deliver. It means caring for our residents as individuals with their own unique needs and way of living.”


As a Registered Nurse, Ure has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked for HC-One since 2019, Ure closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


She said:


“I believe in giving wholesome care to residents because when they are in our care, we must be dedicated to every aspect of their needs. We are able to get them involved and help them relive some of their cherished memories and make them feel part of our community. It’s like being part of a community: making a positive impact on the general well-being of people by being caring, treating them with respect and kindness, and being involved in their lives.”


When asked what she enjoys most about her role, Ure remarked:


“Working with the elderly and caring for them in their final days is very special. I enjoy learning about the lives of our residents and am always pleased to reminisce with them and their loved ones and get a glimpse into their lives before their time with us at Ash Grange.


My name badge says: ‘Treasure Life’ because life is precious and has to be cherished, nourished, and enjoyed. We strive to enable our residents to continue to experience treasured moments. It is heart-warming and fills my heart with pride knowing that my team and I have made a positive impact in a resident or their loved one’s lives.”


Ure feels she has achieved much during her career, with her proudest achievement being her career progression from an internationally trained pre-registered nurse in September 2022 to becoming a registered home manager in October 2023. She also achieved a First-Class degree at the University of Derby whilst also working full-time.


Outside of work, Ure enjoys family time, watching movies, and reading books.

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