Ash Grange Care Home

80 Valley Road, Bloxwich, Walsall WS3 3ER
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9.8 107 Reviews
  • Ash Grange Care Home, Walsall
Now welcoming new residents in Walsall, West Midlands. Rated ‘GOOD’ by the CQC (March 2021), Ash Grange care home offers high quality residential, dementia and nursing care for older people. Ash Grange care home is a welcoming and friendly 41-bed care setting offering residential and nursing care.

Designed to offer maximum comfort in a cosy environment, residents benefit from a range of places to relax and socialise. The pretty gardens and patio are an ideal spot for catching up with family and friends and many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes and playing chess.

Ash Grange also offers a range of lovely dining areas where residents can relax and enjoy meal times, whether dining alone, with other residents or welcoming friends and family. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents.

Life at Ash Grange is never dull and the team work hard to make sure every day offers something for residents to get involved with. Whether it be participating in the popular wellbeing and activities programme or embracing the slower pace of life, the team is committed to helping residents to lead their best lives.

The care team understand that moving to a care home isn't always an easy process, both for the resident and their loved ones. They work alongside you to make the move as easy as possible, helping you to settle in, meet other residents and find your feet in your new lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1110
  • Self-Funded Nursing Care: from £1232
  • RESPITE Self-Funded Residential Care: from £1221

These prices are only a guideline, please contact Ash Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Ure Ejemole (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Parking

  • Onsite parking

Ash Grange Care Home Reviews (107)

9.8

Ash Grange Care Home has a Review Score of 9.8 (9.750) out of 10, based on 15 reviews in the last 2 years.
Over all time Ash Grange Care Home has 107 reviews.

Overall Experience
  • 78
  • 25
  • 4
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Date Published
  • 107
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  • 15
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Reviewer Connection to Ash Grange Care Home
  • 35
  • 24
  • 10
  • 6
  • 6
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 107, showing 41-60
Review from G H (Son of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad spent the last two weeks of his life at Ash Grange during the very difficult times of covid restrictions.
I would like to send my thanks to all the staff who kept us fully informed of any changes in Dad's condition, his end of life care was excellent. Thank you all again.
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Review from Jenny G (Daughter of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our Mother is a resident at Ash Grange Care Home. She has always been treated with the utmost respect and dignity with the outstanding care she receives each day. This gives my sister, brother and myself peace of mind knowing she is happy and safe.
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Review from Stephen C (Son of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over two years and the care has been outstanding from every member of staff from day one to the present day. I have nothing but praise, for all the staff, and would recommend the home to anybody.
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Review from Rachael M (Granddaughter of Resident) published on 26 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to send my thanks to the whole team at Ash Grange, your care and support for my Grandad was above and beyond every day that he was in your care. In 18 months you welcomed Grandad into your family and made his time there not just easier for him but for me too, I knew he was safe and well
looked after. It was like he had a new lease on life, he thrived with the support that he received from the care team and also the activities co-coordinators. The team enabled him to be a little bit independent which is one of the things he struggled with when he moved to Ash Grange. The assistant manager and the team did so much for him in the time he was there and were there for him not just on the good days but the bad days too. I will be forever grateful for the time you all spent making him feel loved. We/he appreciated every one of you. I would highly recommend Ash Grange as they are not just a care team they are the family that can not be there 24/7. Best wishes to you all.
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Review from D D (Daughter of Resident) published on 3 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ash Grange is a lovely care home, my mom spent her last 18 months of life there. She was always well looked after by the staff and we were able to visit anytime (apart from the pandemic). She had a grade 4 bedsore when she first went there, and it was only with this, that it healed. The staff are lovely.
Would recommend to family and friends. No problems at all. Keep up the good work.
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Review from R M (Daughter of Resident) published on 22 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the care/nursing my father is receiving at Ash Grange Care Home. My father was very confused and underweight when admitted to the home after a long period in hospital. My father with support and encouragement from the staff has settled into the home. I am reassured my dad is well
cared for. Thank you.
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Review from Cheryl H (Sister-in-law of Resident) published on 14 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother in law spent 4 days at this home before he passed away. During that time I visited and had a warm welcome, was extremely satisfied with everything I saw, my brother in law was as comfortable as could be expected and I was kept informed every step of the way. The undertakers we used even passed
comment to me to give credit to the home for their prompt and professional handling of handing my brother in law over to them. They reported he was clean and dressed appropriately for collection and were impressed by the professionalism of the staff. Thank you.
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Review from D W (Friend of Resident) published on 22 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ash Grange is a friendly caring home, all the staff are very nice and welcoming, during the covid pandemic the home have kept families updated on everything which is reassuring and a comfort to know my friend is being cared for and is happy.
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Review from D A (Friend of Resident) published on 26 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During Covid we have been able to see my dear friend via the window of the home. However, staff have been very kind and thoughtful and have kept me updated and always been polite and courteous when calling. My friend appears happy at Ash Grange and she is safe and well in a Cofid-free home. Hopefully,
I will see my friend soon but I am content and happy knowing she is safe.
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Review from M J (Daughter of Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the current coronavirus pandemic, the care home has maintained extremely high standards. The manager is always willing to listen and act on any suggestions you may have to improve contact during Covid. The wellbeing of the residents is always paramount. Great care overall. I am extremely appreciative
of all the staff who go the extra mile to care for my mum.
Care home is well presented and very clean and safe.
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Review from T D (Husband of Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a real delight to visit Ash Grange, over the past two weeks. To be able to sit with my wife in reception, mask and all, has been a super experience. She looks so well. The staff have clearly worked so hard, as a team, to keep a virus free home which is safe to visit. Cannot possibly ask
for any more. The staff are kind and considerate and truly have the welfare of all the residents at heart.
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Review from K J (Granddaughter of Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my grandmother moved into Ash Grange six months ago, I feel like I have got my grandmother back. Not only has her health improved, but her mental well being has also improved. The home has managed to remain COVID free, which is truly amazing. I cannot thank everyone enough.
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Review from N G (Son of Resident) published on 8 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the care and support of not just my mum but us as well, we have been made to feel we are there with my mum even though we can't go to see her we have photo's, letters and videos. We are so glad we chose Ash Grange.
Thank you
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Review from Julie H (Daughter of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to commend Ash Grange over the care of my mom.
When she went in there in September last year, she was frail having just recovered from a broken hip, I was told she would not walk again and was also diagnosed with Dementia.
The staff have worked really hard to settle mom, and although the
dementia will never go away, mom is interacting with people and has put over a stone on in weight. (Mom is 95) Mom is also walking with a frame.
I am also in awe of the way they have cared for the residents in this trying time keeping the virus at bay and keeping them all so well.
I can not thank them enough and in my opinion, deserve to have their achievements shouted from the rooftops.
What amazing people they are and I will always be in their debt.
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Review from Elizabeth B (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
In these unprecedented times it’s comforting to know that our mom is being well cared for. The staff at Ash Grange are doing the best they can in a difficult situation keeping our loved ones safe and well. Myself and my brother want to thank all the staff for their hard work.
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Review from B H (Niece of Resident) published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are very well cared for. My Uncle is happy here.
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Review from Keith N (Son of Resident) published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my initial visit, I was very impressed by the caring and dignified attitude of every member of staff. My mother has settled into her new home extremely well. Her room is excellent, all staff caring and attentive. All of the family are delighted with everything here.
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Review from Jay F (Friend of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering the premises the greeting was the most friendliest I'd encountered to do with care homes. Further on the continuous help and escort along my journey was refreshing taking in a beautiful friendly, atmospheric warm surrounding, to the departure of my visit. A nice home, helpful throughout
and a pleasure to visit.
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Review from Susan E (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to find a nursing home for my mom who had just had a stroke. The help I had from the initial inspection to arranging a room was impressive. The room was reserved while we sorted out mom's needs re discharge from hospital. All details were explained and the process went very smoothly. Mom's care
has been excellent which helped us at a difficult time.
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Review from P T (Son-in-law of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law is really well cared for. She has lots of interaction with staff and residents. The rooms are clean, comfortable and homely. All of the staff are very friendly and discuss her with us to relay her requirements for all of her family. It is lovely to know that she is cared for and valued.
Thank
you.
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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Ash Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Ash Grange Care Home is calculated as follows: ( (136 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 180 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ash Grange Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Ure

Ure Ejemole

Job Title: Home Manager

What does ‘kindness’ and ‘kind care’ mean to you?


“Kind care to me means listening and being honest, and showing compassion in the care that we deliver. It means caring for our residents as individuals with their own unique needs and way of living.”


As a Registered Nurse, Ure has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked for HC-One since 2019, Ure closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


She said:


“I believe in giving wholesome care to residents because when they are in our care, we must be dedicated to every aspect of their needs. We are able to get them involved and help them relive some of their cherished memories and make them feel part of our community. It’s like being part of a community: making a positive impact on the general well-being of people by being caring, treating them with respect and kindness, and being involved in their lives.”


When asked what she enjoys most about her role, Ure remarked:


“Working with the elderly and caring for them in their final days is very special. I enjoy learning about the lives of our residents and am always pleased to reminisce with them and their loved ones and get a glimpse into their lives before their time with us at Ash Grange.


My name badge says: ‘Treasure Life’ because life is precious and has to be cherished, nourished, and enjoyed. We strive to enable our residents to continue to experience treasured moments. It is heart-warming and fills my heart with pride knowing that my team and I have made a positive impact in a resident or their loved one’s lives.”


Ure feels she has achieved much during her career, with her proudest achievement being her career progression from an internationally trained pre-registered nurse in September 2022 to becoming a registered home manager in October 2023. She also achieved a First-Class degree at the University of Derby whilst also working full-time.


Outside of work, Ure enjoys family time, watching movies, and reading books.

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