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Hampton Court Care Home

Merstone Close, Bilston, West Midlands WV14 0LR
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Hampton Court Care Home, Bilston
Hampton Court Care Home, Bilston
Hampton Court Care Home, Bilston

Hampton Court has been purpose-built to meet a wide range of nursing requirements, with staff particularly experienced in personalised assistance for mental health problems.

Supporting a satisfying daily lifestyle, alongside the skilled care provision, the home offers access to activities, interests and therapies, such as reminiscence, water spa and visual therapy, as well as exercise and music classes.

The Lodge is a specialist unit set within the care home. Set over two...  

Care Provided by Hampton Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,125From £1,125
Residential Dementia CareFrom £1,125From £1,125
Nursing CareFrom £1,125From £1,125
Nursing Dementia Care£1,125 - £1,675£1,125 - £1,675

Contact Hampton Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kelly Webb Singh(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (2)

Visiting

  • Hampton Court Care Home Visiting Information Welcome to Hampton Court Care Home! Dedicated to providing a comfortable and safe environment for residents, and appreciate your cooperation to ensure a pleasant visiting experience for everyone. Visiting Hours: Flexible Visiting: Offer flexible visiting hours to accommodate your schedule. However, kindly ask that you avoid visiting during lunchtimes (12:00 PM - 1:30 PM) if possible.

Parking

  • Visitor parking is available on-site car park located at the front of the home.

Hampton Court Care Home Reviews (92)

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9.8

Hampton Court Care Home has a Review Score of 9.8 (9.822) out of 10, based on 46 reviews in the last 2 years. Over all time Hampton Court Care Home has 92 reviews.

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Showing 92 reviews matching selected criteria
Review from Caroline M (Daughter of Resident) published on 28 January 2019 Submitted via Website
Overall Experience

My dad was placed here as he had advanced rapid dementia he settled well and was well looked after by all nursing staff and carers. Sadly my dad passed away in hospital 17/01/19 due to his illness but the home cared for him fantastic I can't fault them one bit in medals, care lovely, and I would home highly recommend this place xxxxx.

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Review from Christine G (Daughter of Resident) published on 3 January 2019 Submitted via Website
Overall Experience

The care home is very good, my father moved here from another care home in Birmingham. He has come on a lot putting, on weight and eating all his meals where he wasn’t before. Staff are great with him and know all his needs.

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Review from John K (Husband of Resident) published on 3 December 2018 Submitted via Postal Card
Overall Experience

Management and staff excellent.

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Review from Catherine W (Wife of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

My husband has been in this care home for 4 years. The past ten months he has been bed bound, doubly incontinent and having to be spoon fed all food and drink. During this time I have had no cause to complain, he is treated well, kindly and with dignity. If I have had need to raise an issue concerning anything it is always dealt with promptly and satisfactorily.

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Review from D L (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

The care provided at Newlyn Court for my Mam is very good. Staff are always pleasant and polite.

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Review from Ian C (Son of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

My dad has been in Newlyn Court nursing home for his continuing care. Newlyn Court has been exceptional with him. Everyone is just so welcoming and that's from the reception to nurses, cleaners and carers. I would recommend Newlyn Court to any family who is going through hard times with a family member. We just don't know what we would have done without them.

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Review from Florence C (Wife of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

My husband is at Newlyn Court nursing home at Bilston near Wolverhampton. Everyone at the nursing home is so kind and considerate with my husband and they look after him so well.

Everyone involved with the home always says hello when you arrive there, and its just one big family. He's well looked after and couldn't ask for any more. A big thank you to everyone involved at the home.

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Review from Michael G (Son of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

My mom came here November 2014, she is now 95 years of age. Over the last 4yrs, I have visited my mom every week and the staff have always been very helpful and caring.

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Review from Anne M (Daughter of Resident) published on 30 October 2018 Submitted via Website
Overall Experience

My father has been a resident for over 4 years. During that time, his health has deteriorated significantly but throughout his stay, the level of care has consistently been of a very high standard. As he has become more dependant upon nursing care, the home has responded appropriately and promptly, involving outside agencies whenever necessary.

Most importantly, my father has been treated with respect and with concern. All the nursing staff and carers are well trained and deal with residents with humanity, kindness and humour, even when residents are displaying challenging behaviour. Their response diffuses situations and ensures that residents feel safe, happy and well cared for.

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Review from Nicola A (Daughter of Resident) published on 30 August 2018 Submitted via Website
Overall Experience
Newlyn Court is an amazing place, the staff work so hard to keep all the residents safe and happy. I couldn’t ask for a better place for my mom, everything there gets 10/10.
The atmosphere is like one big happy family.
Thank you to every member of staff for how hard you all work. xx

I will be forever grateful. xxx

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Review from Kim J (Daughter of Resident) published on 16 November 2016 Submitted via Website
Overall Experience

My dad came to Newlyn Court in September 2016 with advanced dementia. The carers and nurses showed such great care and respect for him, for which we were so grateful. The home itself is clean, bright, cheerfully decorated, with regular entertainment and stimulation for those who want it. But the key aspect for the family was the care and respect with which my dad was treated.

Reply from Philip White, Director at Hampton Court Care Home

It was our pleasure to care for such a lovely gentleman.

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Review from Lynda M (Daughter of Resident) published on 12 April 2016 Submitted via Website
Overall Experience

I always dreaded the day my darling mother would require nursing home care, but can now honestly say it was a wonderful experience for us both. She spent her final phase of life smiling and I had the piece of mind knowing her physical and mental care were attended to and that l would be contacted should any problem arise.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 14 Oct 2025

    Yesterday, our residents and team joined together in support of Breast Cancer Awareness by holding a Wear It Pink Day and Bake Sale – and we’re thrilled to share that...

Upcoming Events

There are no upcoming events for Hampton Court Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Hampton Court Care Home.

Meet the Team (2)

Kelly Webb Singh
Kelly Webb SinghJob Title:Care Home ManagerJoined: 2012

Kelly qualified as a Registered General Nurse in 2012 and began her career at Lakeview Care Home the same year. Over the course of seven years, she developed her skills as a nurse before progressing to Unit Lead on the Complex Dementia Unit.

After returning to the group in December 2023 as an RGN, Kelly is now Care Home Manager at Hampton Court Care Home.

With extensive experience in dementia nursing, complex dementia, and end-of-life care, Kelly is passionate about supporting residents with complex needs and working closely with mental health professionals to ensure the very best care.

Raj Gill
Raj GillJob Title:Deputy Care Home Manager

Raj Gill is the Deputy Care Home Manager at Hampton Court Care Home and has built her career within Kinly Care through dedication, compassion and hard work. Raj first joined the group at Lakeview Care Home, where she progressed through a variety of roles including Nursing Assistant and Compliance Manager, gaining valuable experience and knowledge along the way.

With many years of experience supporting residents with complex dementia needs, Raj is known for her patient, understanding and compassionate approach to care. She is passionate about ensuring residents feel safe, respected and supported, while also helping families feel reassured and involved in their loved one’s care journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton Court Care Home to verify any information. View our terms and conditions. Hampton Court Care Home has an Enhanced Service -more info.