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Supporting a satisfying daily lifestyle, alongside the skilled care provision, the home offers access to activities, interests and therapies, such as reminiscence, water spa and visual therapy, as well as exercise and music classes.
The Lodge is a specialist unit set within the care home. Set over two...
Care Provided by Hampton Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hampton Court Care Home for full pricing details and T&Cs.
Contact Hampton Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kinly Care
- Private Owned
Person in charge
- Kelly Webb Singh(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (76)
- Couples/Companion Rooms (2)
Visiting
- Hampton Court Care Home Visiting Information Welcome to Hampton Court Care Home! Dedicated to providing a comfortable and safe environment for residents, and appreciate your cooperation to ensure a pleasant visiting experience for everyone. Visiting Hours: Flexible Visiting: Offer flexible visiting hours to accommodate your schedule. However, kindly ask that you avoid visiting during lunchtimes (12:00 PM - 1:30 PM) if possible.
Parking
- Visitor parking is available on-site car park located at the front of the home.
Hampton Court Care Home Reviews (92)
Hampton Court Care Home has a Review Score of 9.8 (9.822) out of 10, based on 46 reviews in the last 2 years.
Over all time Hampton Court Care Home has 92 reviews.
My husband was well cared for and staff were most considerate.
Thank you for your kind words and taking the time to complete this review of Hampton Court.
I have always found all the nurses and reception very caring and loving to my mum and endlessly helpful to me. My mum was 102 years old so I know this would not have been, in any way, easy. My mum sadly passed away in April and I would like to thank everyone at Newlyn Court for their compassion and understanding and for the lovely card they sent.
Many thanks for this lovely review, it was such a pleasure caring for your mum- she was truly one of a kind.
A fabulous, caring environment! All staff are wonderfully generous with their time in keeping our mother safe and happy. Mom loves being here, and it shows in her smiles. The manager is hands-on and always free to listen to our queries and support Mom. We cannot thank Newlyn's staff enough.
Thank you.
Having to work through covid, I felt the staff worked professionally. I felt from the start, my mum entered the carehome till her passing, at ease with staff at the front desk to the carers. I never worried about my mum's being mistreated. I've got total trust in the care being provided, I also feel my Mum bonded with her carer which helped me with her been in care. I'd like to say a big thank you to all the staff.
Thank you so much for reviewing our service Royston, your mum was a lovely character, will always be remembered.
Newlyn Court is a very good nursing home. Very caring and understanding. Value for money.
Thank you for leaving such a lovely review for Newlyn Court; it's really appreciated.
My brother-in-law took up residence at Newlyn Court on the 9th of January 2020 and during the time he was in their care we were aware of the kindness and understanding that he received from all those attending to his needs. Their patience and help was always first class and we were so happy to leave my brother-in-law in their care and to know his wellbeing was of paramount importance to them. We will forever be grateful to all the staff who attended to his needs with such understanding and kindness.
Thank you for leaving such a lovely review of the service we provide at Newlyn Court. Your loved one was like family to us he will be greatly missed.
The staff at Newlyn Court are unsung heroes! The care they gave to my mother during her time there was second to none. The home, the management and the staff at Newlyn Court are all exceptional and second to none. I would recommend this location to anyone looking to secure a safe and caring life for their elderly relatives. Thank you Newlyn Court!
Thank you Malcolm for such an amazing review of Newlyn Court it is so much appreciated by us all, please keep in touch.
Nothing is too much trouble for whoever you ask, I find this incredible. Is was nice to see that every time our relative had her clothes washed, they actually came back to her room. She was kept immaculate. We, as a family, cannot fault this care home at all. Thank you for making her final days most comfy and for going above and beyond.
Thank you for such a lovely heart felt review of our service, we are so grateful for your kind words.
As my wife only stayed at Newlyn Court for one week in February 2020 my experience is limited, however, I was impressed by how well she was looked after by all the staff. The bedroom and the main rooms were fine. The meals were of a good standard. Generally, I felt everything that could be done was being done and overall I felt very grateful for the kindness and care shown.
Thank you for the review, we are grateful for your kind words.
My husband was only at Newlyn Court a short time but the care was first class.
I couldn't have wished for a better place for my mother to have spent the last few months of her life.
My father moved into this care home in March 2019. We have nothing but praise for the staff and the care given to him from all the team, along with the access to external services when required. Not only was my father well looked after on a daily basis, but my mom was also always made extremely welcome within the home when visiting on alternative days, she appreciated the support she was given. Thank you.
I am very pleased and satisfied with the care my husband is getting. The management and staff keep me informed of all things with my husband, at all times.
My daughter and I viewed many care/nursing homes and felt that Newlyn Court had a homely feel and could reach my husband's needs and we have not been disappointed. The inspection report put the home into special measures which we feel was totally unjustified. My husband is always clean and tidy, well-fed (good food), well cared for and the staff in all departments work very hard. My husband has many visitors most days and they are of the same opinion. I am sure that other resident's visitors feel the same. Obviously I am not aware of all that goes on and no one would expect 100%. If the inspection found the home to be as bad as they say I would not have my husband there.
My cousin appears to have settled in well to his new home. The staff are very aware of his needs and his likes and dislikes. His new medication appears to have resolved the issues he was having.
I have used other care homes before but I feel Newlyn Court meets the needs for my husband. It's spacious and room to move because my husband needs room to walk. The staff always friendly and always answer my questions and I never feel anxious when I leave as I know he's in good hand because family is precious.
I always find the staff friendly, helpful and courteous.
Security not good as any resident can enter the bedrooms as we found out.
We were very worried at first as we had a bad experience before. Newlyn Court changed our minds. My father-in-law was very impressed with the care. My mother-in-law's condition improved when she was in respite and was eating better, this made us very happy as a family. Also, the staff, management and nurses were very good. On the ball and always kept us informed. We have booked mum in again for respite.
Both my mom and dad reside at Newlyn Court and have been there just over a year after a previous care placement. I find the staff to be friendly at all times and they have strived to assist mom with her personal care which normally was very difficult. They always look clean and tidy and seem very settled. Newlyn Court is always clean and the beds are always made, laundry hung in wardrobes exceptional really. The only gripe is residents are charged for live singers and not much one to one activity takes place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 14 Oct 2025
Yesterday, our residents and team joined together in support of Breast Cancer Awareness by holding a Wear It Pink Day and Bake Sale – and we’re thrilled to share that...
There are no upcoming events for Hampton Court Care Home.
Awards / Recognitions (2)
- 10 Apr 2019Recipient: Hampton Court Care Home
- 22 Nov 2018Recipient: Hampton Court Care Home
Accreditations
There are no accreditations posted yet for Hampton Court Care Home.
Meet the Team (2)

Kelly qualified as a Registered General Nurse in 2012 and began her career at Lakeview Care Home the same year. Over the course of seven years, she developed her skills as a nurse before progressing to Unit Lead on the Complex Dementia Unit.
After returning to the group in December 2023 as an RGN, Kelly is now Care Home Manager at Hampton Court Care Home.
With extensive experience in dementia nursing, complex dementia, and end-of-life care, Kelly is passionate about supporting residents with complex needs and working closely with mental health professionals to ensure the very best care.

Raj Gill is the Deputy Care Home Manager at Hampton Court Care Home and has built her career within Kinly Care through dedication, compassion and hard work. Raj first joined the group at Lakeview Care Home, where she progressed through a variety of roles including Nursing Assistant and Compliance Manager, gaining valuable experience and knowledge along the way.
With many years of experience supporting residents with complex dementia needs, Raj is known for her patient, understanding and compassionate approach to care. She is passionate about ensuring residents feel safe, respected and supported, while also helping families feel reassured and involved in their loved one’s care journey.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton Court Care Home to verify any information. View our terms and conditions. Hampton Court Care Home has an Enhanced Service -more info.