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Supporting a satisfying daily lifestyle, alongside the skilled care provision, the home offers access to activities, interests and therapies, such as reminiscence, water spa and visual therapy, as well as exercise and music classes.
The Lodge is a specialist unit set within the care home. Set over two...
Care Provided by Hampton Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hampton Court Care Home for full pricing details and T&Cs.
Contact Hampton Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kinly Care
- Private Owned
Person in charge
- Kelly Webb Singh(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (76)
- Couples/Companion Rooms (2)
Visiting
- Hampton Court Care Home Visiting Information Welcome to Hampton Court Care Home! Dedicated to providing a comfortable and safe environment for residents, and appreciate your cooperation to ensure a pleasant visiting experience for everyone. Visiting Hours: Flexible Visiting: Offer flexible visiting hours to accommodate your schedule. However, kindly ask that you avoid visiting during lunchtimes (12:00 PM - 1:30 PM) if possible.
Parking
- Visitor parking is available on-site car park located at the front of the home.
Hampton Court Care Home Reviews (92)
Hampton Court Care Home has a Review Score of 9.8 (9.822) out of 10, based on 46 reviews in the last 2 years.
Over all time Hampton Court Care Home has 92 reviews.
Very happy with everything. My husband is satisfied with everything as well.
Thank you for your lovely feedback. We're so pleased to hear that both you and your husband are happy with everything. It means a lot to us to know we're meeting your expectations.
The resident we visit has been a lot better, his weight is going the right way since he moved from another care home. Food is really excellent, the care is unbelievable, also the support they give me. The time and patience they show is unbelievable. When we came last week, he was outside playing football, so happy. No better place!
Thank you so much for your wonderful review. We're thrilled to hear that the resident is doing well, and it's great to know he's enjoying activities like football. Our team is dedicated to providing excellent care and support, so it's lovely to know these efforts are making a difference.
I cannot express how amazing Hampton Court is. The facilities are second to none. The staff are so lovely and extremely caring. The support my father receives is truly amazing. He is treated with respect and dignity. Everything is spotlessly clean. My father was moved from another care home where he had refused to eat anything except for biscuits and desserts and refused to drink. He is now eating and drinking as should be. The food is wonderful. His room is wonderful. My father is very happy here and has settled in extremely well. Cannot fault anything.
Thank you so much for your heartfelt review of Hampton Court, We are absolutely delighted your father has settled in. Our team takes great pride in providing a caring and respectful environment, and it's wonderful to know that his experience with us has been so positive. It's especially reassuring...
The care staff have been excellent with me, Mum and my dad. The nurses are well-informed. I visited my dad on numerous occasions and found everything exceptional. All rooms are clean. My dad has always been clean, shaved and well-presented. My dad had problems eating, the food was not much he enjoyed and I saw that the meals really weren't that nice. No activities were arranged to suit my dad i.e. cooking/ shopping.
Thank you for taking the time to share your feedback on Hampton Court Care Home. We are grateful to hear that you found our care staff excellent and well-informed and that your dad was consistently clean, shaved, and well-presented during your visits. Maintaining a high standard of cleanliness and...
Since the first day my dad arrived, he has been well taken care of. The staff are always helpful and on hand if ever needed. The care home itself is so well presented with the utmost cleanliness. The rooms are homely with private bathrooms. My dad has been eating meals, drinking more and seems so much more peaceful since being here. I couldn't recommend Hampton Court Care Home more.
Thank you so much for your review of Hampton Court. Our team takes great pride in providing a clean, comfortable, and supportive environment, and we're glad to know it's making a positive difference for him.
On arrival at home found the place very clean and the staff welcoming. I was at first apprehensive as my father had never received care from anyone other than family, after spending some time there my apprehension was eased after observing the quality of care and I feel very comfortable knowing my father is in safe hands.
Thank you so much for your kind words and thoughtful review! We are thrilled to hear that your initial apprehension was eased upon observing the quality of care at Hampton Court Care Home. Our team is dedicated to creating a clean, welcoming, and supportive environment for all our residents and...
Very happy with the service provided for my husband. He always looks clean and happy. He seems very settled and has made slight improvement with his mental health and well-being but also his eating and drinking. The staff are very friendly and helpful and always go above and beyond to aid myself, my family, and my husband.
Thank you so much for your wonderful review, we are delighted to hear that you are happy with the care and service provided for your husband at Hampton Court Care Home. Our dedicated staff members strive to go above and beyond every day to support our residents and their families. Your kind words...
As someone who used to work in care, I can honestly say this care home is second to none in being the best.
Thank you so much for your heartfelt review! We are overjoyed to hear that your nan has found such happiness and comfort at Hampton Court Care Home. Knowing that our care has transformed your visits from anxiety to excitement is incredibly rewarding for our team. Thank you for trusting us with your...
After his hip surgery, he was subsequently moved to Hampton Court, where Dad, family and relatives were given a warm welcome from the management, all the care staff and the nurses every time we visited.
At Hampton Court, we were pleased with the care accorded to Dad. The staff members were so patient and understanding considering that Dad suffers from dementia and can be unruly sometimes.
Sadly, however, Dad had to be moved to another care home with request from other family members for a reason that could have been solved.
On his last day at Hampton Court, the staff gave Dad a very emotional farewell where a few tears were shed among us and the staff.
My wife and I can't thank the staff enough for the help and care they've given Dad, and personally I would recommend this care home for anyone looking for a friendly, loving and caring home for a family member.
Thank you so much for taking the time to share your heartfelt review of Hampton Court Care Home. We are deeply touched by your kind words and grateful for the opportunity to have cared for your dad during his stay with us.
I love to visit Dad. He is well cared for, and the staff always make me feel at home. I make Dad drinks and eat meals with him. I stay and play cards and games. We have a chat in his room and talk to the other residents. Dad can be difficult at times, and I know he is treated with care and kindness.
Thank you for sharing your wonderful review of Hampton Court Care Home. We are delighted to hear about your positive experiences during your visits with your dad. It brings us great joy to know that you feel at home here and that our staff's efforts to create a welcoming and comfortable environment...
My mom was moved to Hampton Court Care Home as a result of her vascular dementia worsening and the need for her complex needs to be more appropriately managed. The family were understandably concerned at the impact that this would have on my 90-year-old mom. A few months into her new home, our concerns have been fully alleviated. My mom has put on weight (despite losing her teeth her appetite is insatiable) and she is happy, content and her previous sparkle has returned. The care that she is in receipt of is phenomenal. Every carer we have met has a smile, a tale to tell on what my mom has been up to and importantly know her well! We have covered her room in the photos of her life (so we can discuss and gently remind her of her full life to date when we visit) and the staff have taken particular care to ensure her likes and dislikes are catered for. As we say in the Black Country...the care at Hampton Court is simply bostin!
Thank you so much for taking the time to share your experience of Hampton Court. We are deeply touched by your heartfelt words and are thrilled to hear that your mother's transition to our care home has been met with such positive outcomes. Navigating the journey of dementia care can undoubtedly be...
Management communicates very well, and nothing is too much trouble. Watching the care staff interact with the residents is amazing; they work so hard - that is clear to see, and treat the residents with kindness and respect. We arrived in the evening, unannounced, to hear the residents singing and some dancing with care staff. The care staff involved all residents, making sure they were having a good time. I went to our aunt's bedroom and was amazed to see the effort the staff had put into her room; she is an Elvis fan, and there was a life-sized cut out of Elvis in her bedroom. The staff really do care about their residents. It was clear our aunt has personal-centred care. Management and staff took time to chat with us about how our aunt was, supplying us with valuable information - nothing was too much trouble. Knowing our aunt is in fabulous care hands is so reassuring, so thank you. Your smiles are infectious and definitely passed down to the residents; you really are all worth your weight in gold!
Thank you immensely for your heartwarming review of Hampton Court Care Home. We are delighted to hear about your positive experience and grateful for your kind words about our management and care team. At Hampton Court, we strive to make each resident's room reflective of their interests and preferences, and it’s always such a delight for us to help.
Hampton Court staff and management are fantastic in there roles! They helped my relative settle in, he had bonds with a number of staff which we was surprised at as he likes his own company and did stay in his room a lot but they checked on him regularly throughout the day and night as he doesn’t sleep well. We are gutted that it was decided he needed to be moved! (Not by our choice) The team helped us to try and keep him there as he loved it there, he just started mixing with other residents venturing out his room into the lounge and he didn’t want to leave! We can not thank them and all the staff on the lodge for everything they did. They had patience and took time to understand his needs as well as been there for us helping us through the process. I’ve worked in homes and with experience I can put my hand on my heart and say this is the best home I’ve come across! Wish we could have kept him at Hampton Court!
Thank you so much for your heartfelt words. It really is important to us our residents feel at home at Hampton Court and form such meaningful bonds with our team. We genuinely appreciate your recognition of our efforts in providing personalised care and support. While we're saddened by the...
My brother sadly passed away on 03/10/2023, I can not thank the staff with enough words for how he was treated there. In every way, how caring, how I was kept informed every day of his condition. The times I sat alone a nurse would as busy as they were, would sit and talk when they had the chance to. The aftercare phone calls asking if I was okay, and do I need any help in any way. My brother wasn't in there more than two weeks but as he slowly shut down he was treated as if he had been there for years. While I tried to work as I live alone to pay the bills Hampton Court helped in more ways than they know. Thank you so much there for helping me lose the last of my family and helping me get through things.
We are deeply sorry for the loss of your brother, and I want to express my heartfelt condolences to you again during this difficult time. Your words are a powerful testament to the compassionate care provided by the staff at Hampton Court. We are grateful that you found solace in the support and kindness extended to you during your brother's stay.
I have found Hampton Court to be a very reliable and caring place for any resident to stay here, also all the staff and management are very helpful and very pleasant always willing to help no matter what it is.
Thank you so much for your kind words and positive feedback about Hampton Court. We are delighted to hear that you found our home to be reliable and caring, and that our staff and management have been helpful and pleasant.
My experience with staff has always been very good. They are caring, kind, very helpful. Always phone if there are any concerns over my aunty's health. Also ask for permission when vaccinations are due. Would not like my aunty to be anywhere else.
Thank you so much for taking the time to share your experience and feedback regarding your aunt's care at Hampton Court Care Home. We are truly grateful for your kind words.
An amazing care home! The staff are attentive, kind, and caring, and the support they have shown to us as a family as well as my grandpa has been incredible. The care manager and her team cannot do enough to ensure that my grandad and his fellow residents are as comfortable and relaxed as possible despite their medical restrictions. Would be happy to recommend it.
I would like to say a huge thank you to the management team and staff for all their support during my 4-week visit and for their commitment to ensuring that we were working in collaboration to provide my father with the best possible outcomes. There were many changes I had requested for my father, which were implemented in a timely manner and the staff were responsive, flexible and adaptive to these changes. It was reassuring for me to see the vast improvement and change in culture from the previous owner, in a short period of time. I look forward to seeing how the service flourishes with the changes ahead and I'm under no doubt, with the new leadership this home with reach a level of excellence.
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear about your satisfaction with the care and service provided during your 4-week visit. Your heartfelt words of appreciation mean a great deal to our management team and staff.
A wonderful caring environment for my 88 year old mom who has severe dementia, from the reception staff to all the carers and nurses and manager their care is outstanding and as a family, we are very grateful for this. I would highly recommend Hampton Court Care Home for people needing care nothing is too much trouble, thank you.
Thank you so much for taking the time to share your experience. We are so grateful for your kind words and will make sure we pass this on to the whole team at Hampton Court.
She had been a resident for 7 years and was well cared for and even loved by staff.
The team were particularly supportive durin mom's final few days. They ensured that her diminishing needs were met, e.g. encouraging, but not forcing, drinking and eating. Talking with Mom and joking as appropriate - the process was quite supportive and normalised.
It was so very important to me that I should be there at her passing. Nurse Staff contacted me regularly to update me and keep me informed. All staff involved were sensitive, encouraging, reassuring and supportive.
I, thankfully, attended her final moments with other family members.
On the following day, we were given fabulous advice when trying to select her clothes for her funeral service. We were given time and space but they were at hand when needed.
We are deeply touched by your kind words and are glad...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 14 Oct 2025
Yesterday, our residents and team joined together in support of Breast Cancer Awareness by holding a Wear It Pink Day and Bake Sale – and we’re thrilled to share that...
There are no upcoming events for Hampton Court Care Home.
Awards / Recognitions (2)
- 10 Apr 2019Recipient: Hampton Court Care Home
- 22 Nov 2018Recipient: Hampton Court Care Home
Accreditations
There are no accreditations posted yet for Hampton Court Care Home.
Meet the Team (2)

Kelly qualified as a Registered General Nurse in 2012 and began her career at Lakeview Care Home the same year. Over the course of seven years, she developed her skills as a nurse before progressing to Unit Lead on the Complex Dementia Unit.
After returning to the group in December 2023 as an RGN, Kelly is now Care Home Manager at Hampton Court Care Home.
With extensive experience in dementia nursing, complex dementia, and end-of-life care, Kelly is passionate about supporting residents with complex needs and working closely with mental health professionals to ensure the very best care.

Raj Gill is the Deputy Care Home Manager at Hampton Court Care Home and has built her career within Kinly Care through dedication, compassion and hard work. Raj first joined the group at Lakeview Care Home, where she progressed through a variety of roles including Nursing Assistant and Compliance Manager, gaining valuable experience and knowledge along the way.
With many years of experience supporting residents with complex dementia needs, Raj is known for her patient, understanding and compassionate approach to care. She is passionate about ensuring residents feel safe, respected and supported, while also helping families feel reassured and involved in their loved one’s care journey.
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