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- West Eaton Nursing and Residential home







Less than a mile from the quaint market town of Leominster, this care home is set in 6 acres of attractive landscaped gardens, overlooking the beautiful Herefordshire countryside.
The modern purpose built house provides accommodation for 33 residents in both single and double rooms over 2 floors, with plenty of communal space. Most rooms offer beautiful rural views bringing a sense of tranquillity and peace. The home has an extension to...
Care Provided by West Eaton Nursing and Residential home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact West Eaton Nursing and Residential home for full pricing details and T&Cs.
Contact West Eaton Nursing and Residential home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Heritage Manor Ltd
- Private Owned
Person in charge
- Charmaine Denham(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors always welcome.
Parking
- At the back of the home in the carpark
West Eaton Nursing and Residential home Reviews (73)
West Eaton Nursing and Residential home has a Review Score of 9.9 (9.940) out of 10, based on 24 reviews in the last 2 years.
Over all time West Eaton Nursing and Residential home has 73 reviews.
The care staff are very friendly. The nursing staff are very helfpul. The kitchen staff are very good and the food is excellent. The home is fairly small (about 30 residents) My wife has been a resident for 4 years and is very happy there.
Mum has settled in very well due to the lovely staff and the family atmosphere. This nursing home is very organised, efficient and well run. The food is good and varied. The home is very clean and welcoming.
Mum was looked after and cared for in a very professional manner. She was always encouraged to be involved in the various activities which are available every week. The nurses are professional and the carers take time with the residents. The food is good, varied and plentiful sometimes too much!
For the family it has been a great relief to know that mum is in good hands and getting excellent 24hr care.
West Eaton is a small home, but well staffed. They lay on daily events for all residents. When walking into the home to visit mum, I know I have chosen the right place.
My father always appears clean, warm and comfortable when I visit. The nursing home is always clean. Staff are friendly and informative and they meet his needs. Food good and the activities within the home are interesting and suitable for the residents. No complaints to make at all. I always go away happy that he is being cared for well.
Father is 93 and has been at West Eaton for two and a half years he is now mostly bed bound. He looks well and is happy and responsive. I am very pleased and satisfied with all the aspects of his care
My mother came to West Eaton from Hereford hospital following a stroke. She has received excellent care and has thrived on the personal attentive car that hospitals seem unable to provide. Although she has severe dementia and cannot walk following her stroke she seems contented which is a tribute to the staff at West Eaton.
This is a very good nursing home with high standards of care, good food, and generally a pleasant atmosphere - hard to fault. My elder son and his wife looked at four nursing homes and when they came to West Eaton House they wrote on the leaflet "Yes"!!
I cannot praise West Eaton House enough. From the moment Dad arrived in October, we were made to feel at home. The staff are wonderful and have always got time to talk and answer my questions.
Very pleased and satisfied with my choice of West Eaton.
It is very friendly, everybody has got a smile. My mother in law is feeling very happy here. She said they really look after me here.
My mother is very happy and content at West Eaton Nursing Home. She is very well looked after. Especially, many thanks to the team, always at hand to answer any questions or concerns.
I am always kept informed of mums well being.
Thank you very much!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for West Eaton Nursing and Residential home.
There are no upcoming events for West Eaton Nursing and Residential home.
Awards / Recognitions (8)
- 31 Jan 2024Recipient: West Eaton Nursing and Residential home
- 04 Nov 2023Recipient: Heritage Manor Ltd
- 08 Oct 2023Recipient: West Eaton Nursing and Residential home
Accreditations
There are no accreditations posted yet for West Eaton Nursing and Residential home.
Meet the Team (13)

I’m proud to serve as the Care Home Manager at West Eaton and my passion is ensuring that our residents feel truly at home. I believe that every person deserves care that not only meets their medical needs but also nurtures their sense of belonging, dignity, and happiness.
With a zeal for creating a safe, welcoming, and compassionate environment, I lead a wonderful team of nurses, caregivers and staff ensuring the highest standards of care for our residents. My goal is to provide personalized care that makes every resident feel valued and comfortable, just as we would want for our own family members.
I’m always looking for new ways to improve the quality of life for our residents. Whether it’s through organizing fun activities, improving daily routines, or simply spending time with residents and listening to their stories, I’m dedicated to making their days brighter.

I have been at West Eaton since 2006 and was born in India I originally started as a Health Care Assistant and went on to study nursing.
I am a qualified RGN with extensive experience in the nursing field and would describe myself as passionate, caring and reliable. I am committed towards my work, have the ability to work under pressure, assertive and willing to lead and support my team of nurses and lead the unit. My current role has helped me build new skills in the active and effective management of resources.I have 3 children and I would love to help students in developing countries get higher education. I am passionate about my heritage and Keralan culture.

I joined West Eaton in 2022 having worked in the care sector for many years. I am an organized and experienced Resident Services Manager with extensive knowledge of administrative and clerical operations. I have a proven track record of successfully managing situations and overseeing projects to completion.
I am actively involved in supporting the manager with the management of the home and aspire to be a Home Manager one day.
I am also a mum to 2 beautiful children and enjoy gardening.

I have been a nurse since the age of 20 and have the proven ability to provide direct patient care in a fast-paced environment. I am calm and level-headed with the ability to handle difficult patients and high-stress situations. I have strong verbal communication skills and develop strong relationships with patients and their families.
I am originally from Hungary and have 2 children.

I am versatile and adaptable and enjoy being challenged, I work hard and am very dependable.
I work well in a team but am equally confident acting on my own. My greatest virtues are my patience and my genuine compassion for those in my care, no matter how testing the circumstances might be.
I am originally from Romania and have 2 sons who I am very proud of.

Nursing is my passion particularly Palliative Care which I am the nominated home champion.
I fully understand that Nursing is a way of life and more than simply a career. I adhere to the absolute commitment that this career requires and am a good listener with a caring nature. I am also a good team player but know how to take charge and be a leader when necessary. I feel that my life experience influences my work. I understand that nursing demands a capability for medical disciplines, which I am capable of as proven by my educational achievements and my career history.
I am a mum to 2 children and enjoy arts and crafts as well as upcycling.

I enjoy listening to older people and am a very patient person always happy to work at my resident's pace, following their lead. I have worked as a carer for many years now and work very efficiently. I enjoy my job and like talking with the residents as I perform my duties.
I am mum to my 4 children and 2 stepchildren and I would love to go on a cruise and pass my driving test.

Throughout my career, I have developed a reputation for being a problem-solver, an effective communicator, a natural leader with a keen eye for detail and the ability to work under pressure. I have extensive experience leading teams and coordinating tasks to ensure successful outcomes.
I like reading and listening to music and I have travelled around the world.

I have worked in various social care settings for over the years from which I gained a broad knowledge in providing professional support to residents and patients to enable and promote independent living and fulfilment. I am a conscientious worker and a credible team player with a high degree of flexibility towards the performance of my work. In the course of seeking both personal and professional development I have pursued and achieved several trainings and qualifications which include my Nursing Degree and I am currently working towards my NMC pin.
I had the opportunity to practise nursing in the Maldives which was an amazing experience.
I am married with 2 daughters and am very passionate about my culture.

My work in health care has taught me valuable personal lessons, particularly that it is all too easy to take one's health and freedom for granted when it is not threatened by disability. I enjoy being able to offer comfort to the residents, bring a smile to their faces, listen to their concerns and reassure them. My love for the profession is accompanied by a real determination to succeed and gain my NMC pin. I am a hard-working and well-organised individual, reliable, punctual and meticulous in matters of detail.
I am originally from Kerala in India and I am married and have 2 sons.

After 10 years as a Kitchen Assistant, I realised I had the skills and ability to become the Head Chef.
Since being in this role, I have worked closely with my colleagues to produce resident person-centred menus and dishes by engaging closely with the residents and their families and fellow team members in really enhancing the mealtime experience for all and establishing favourites and associated memories as well as appetite drivers.Our team is dedicated and committed to ensuring that the whole home recognises food and drink as both medicine and everyday life-fulfilling experiences.
Our transformed garden with boxes for herbs and vegetables and grounds lending themselves to growing elderflower and fruit trees promotes engagement from ground to plate.
I have many varied interests like going to concerts and festivals and photography, however, I absolutely love skydiving! I would like to one day get my private pilot's license and do the 3 Peaks challenge.

I have worked at West Eaton since 2017 and have recently been appointed as Head Housekeeper, a position I am very excited about.
I continuously and proactively assess the cleanliness and presentation of the Home to ensure that it meets consistently high standards, working proactively with the Infection Prevention and Control Lead to ensure standards of cleanliness are attained. I am dedicated to providing person-centred quality care and a homely environment for the residents to enjoy.
I have 2 adult children and had dreams of one day training to be an embalmer or a pathologist.

I am creative, versatile, enthusiastic, optimistic and really care about people. I am reliable and considerate and not shy to learn a new skill or take up a challenge and I believe my skills and experience in organizing projects align well with the role. Being able to think on my feet and act quickly has held me in good stead when activities don’t always go to plan.
Working in partnership with the local community, including schools, churches, charities, local groups and alongside residents’ family and friends has been a huge advantage to the lives of our residents.
I am a good listener and if a resident has a particular desire to try a new activity, I do my best to make it happen.
I am passionate about gardening and have 2 lovely children.
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