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Astley Hall Care Home

Church Lane, Astley, Stourport-on-Severn, Worcestershire DY13 0RW
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Astley Hall Care Home, Stourport-on-Severn
Astley Hall Care Home, Stourport-on-Severn
Astley Hall Care Home, Stourport-on-Severn

Astley Hall was acquired by a small local group, Heritage Manor, in May 2012 and underwent an internal refurbishment of the Grade II listed building and its gardens. The most recent refurbishment of the lounge and dining areas was in 2024.

Set in a country house with wonderful views out over the valley, Astley Hall provides nursing and residential care, and there is a dedicated part of the building to...  

Care Provided by Astley Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,300£1,300 - £1,600
Residential Dementia Care£1,100 - £1,300£1,300 - £1,600
Nursing Care£1,300 - £1,600£1,300 - £1,600
Nursing Dementia Care£1,300 - £1,700£1,300 - £1,600

Fees are very much dependent on need and room selected.

Contact Astley Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma White (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Visitors welcome at any time.

Parking

  • Onsite parking available.

Astley Hall Care Home Reviews (72)

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9.8

Astley Hall Care Home has a Review Score of 9.8 (9.802) out of 10, based on 14 reviews in the last 2 years. Over all time Astley Hall Care Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from Diane W (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card
Overall Experience
I couldn't have asked for a better place as a final chapter for my mother's life, I just wish it had happened sooner and longer.

The care was fantastic, activities on a daily basis, her nails done, hair done. Staff are very respectful and caring and attentive to my mother's needs. Lovely room with a lovely view. I couldn't have asked for more. Simply fantastic. Thank you all.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you for your very kind words. Mom was a pleasure to care for. Please keep in touch and if you want to pop back anytime you would be more than welcome.

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Review from Peggy M (Friend of Resident) published on 28 February 2020 Submitted via Postal Card
Overall Experience

Found home welcoming to service users and visitors. Activities for service users so important for stimulation, music playing is a memory jerker and music and movement. Drinks encouraged, good to see. Cleaners do their very best to keep odours at bay. Carers very friendly and kind. Menu excellent. Service users treated with respect. Doors knocked before entry. Senior staff kept me updated on service users settling in and behaviour. Photos and homely touches in room so important. Laundry and housekeeping good.

Reply from Jayne Rose, Administrator at Astley Hall Care Home
Thank you, Peggy, for taking the time to review us. We aim to ensure our residents/family and friends are happy and well settled.

See you soon

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Review from John B (Husband of Resident) published on 20 February 2020 Submitted via Postal Card
Overall Experience

My wife was in Astley Hall for the month of January and all the time she was there I went every day and could not fault the staff, meals and the daily running of the home. Top class 100%.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you, John, for your comments. Your wife, yourself and family/friends were a pleasure to meet. You're always welcome to come back and visit.

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Review from Martin M (Son-in-law of Resident) published on 20 February 2020 Submitted via Website
Overall Experience

The residents of Astley Hall appear happy and invariably have a smile on their faces. With good food and regular entertainment, my mother-in-law seems to have improved her general wellbeing and enjoys the company of both residents and staff. Well done Astley.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you, Martin, for your review. We look forward to seeing you again soon - once the water has subsided.

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Review from Stuart S (Friend of Resident) published on 19 February 2020 Submitted via Website
Overall Experience

A wonderful home, beautifully clean and tidy, staff polite and helpful, a fantastic activities team arranging lots of advents and supporting my friend to get out in the community to meet with all her old friends.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you Stuart for your great review. We look forward to seeing you in our Home again very soon.

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Review from Sharon S (Daughter of Resident) published on 13 February 2020 Submitted via Website
Overall Experience
My mum had severe dementia and joined the residents at Astley Hall in March 2018, having been transferred from a care home following a broken hip. She soon settled and I can honestly say, the last 18 months of her life were exceptional. The standard of care was very good, the food excellent and the activities absolutely brilliant. Sadly Mum’s health started to deteriorate and she passed away at the beginning of January. Words can’t describe the love, care and support given to Mum and family during that time and the genuine sadness felt by the staff.

So, thank you to all the staff. You are all exceptional.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you, Sharon, for your very kind words. Mom was a very special lady to us all at Astley Hall. It was an honour to care for her and a pleasure to meet and get to know you and your family.

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Review from Dawn B (Daughter of Resident) published on 10 April 2019 Submitted via Postal Card
Overall Experience

Astley Hall has a very warm and friendly atmosphere. I have a great relationship with all the staff. My mother is treated like family. I am always kept fully up to date with even the smallest events. I think Mum couldn't be anywhere better!

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you, Dawn, for the great review, Mom is a treasure.

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Review from Lee B (Friend of Resident) published on 18 February 2019 Submitted via Website
Overall Experience

Beautiful home, friendly staff and manager. Happy home. Food well presented with plenty of choice. Activities meaningful and fun.

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Review from Steven H (Nephew of Resident) published on 4 February 2019 Submitted via Website
Overall Experience

What an amazing place. Stopped in to see my aunt whilst passing through. The staff here are absolutely incredible. The manager was so chatty and couldn't have made me feel more welcome. You can tell they all enjoy their work. Very relaxed atmosphere too with plenty of things to keep the residents occupied. Thoroughly enjoyed my visit there and my aunt certainly seems to enjoy being there. Keep up the good work.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you so much for your great review.

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Review from Bobby D (Sister of Resident) published on 28 January 2019 Submitted via Website
Overall Experience
Our brother has been at Astley Hall for just over 3 years. It really is a lovely place. Beautiful views at the front and back with a lovely garden where the residents sit in the summer and a lovely sun house which our brother loves to sit in with the fantastic activity staff they are great they organise days out, bbq and entertainment.

The carers do a really good job and work very hard and are all very friendly and caring. The admin and most of the nurses are very professional and very friendly.

Thank you all for what you do for our brother we would definitely recommend Astley Hall.

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Review from Michael J (Husband of Resident) published on 11 January 2019 Submitted via Website
Overall Experience

Extremely pleased with everything, from management, down to the staff on the floor made me feel welcome at a very stressful time. They look after the relatives/visitors as well as the residents they care for. Would highly recommend this home and company.

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Review from Annette H (Daughter of Resident) published on 6 December 2018 Submitted via Website
Overall Experience
My father has been at Astley Hall for the last eleven months. It is a lovely place, his room backs onto the back garden so he enjoys watching the wildlife, the surrounding gardens are well kept and the activity staff, who l have to say are the best l have seen, organise BBQ's in the summer as well as lots of other days out and entertainment for the residents.
The staff, admin, nurses, carers, and housekeeping are all very professional and caring, making everyone feel welcome and do a great job.
My father really does enjoy being here and it has given him a new lease of life.

Thanks everyone, you do a great job.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you Annette for the great review. We all agree that Dad is a treasure and a pleasure.

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Review from Freda W (Wife of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience

Absolutely delighted with the nursing and care provided to my husband during March and April 2018. He could not have wished for better care. Very professional staff, yet friendly and approachable. Very impressed with how hard working and caring everybody at Astley Hall Nursing Home was. Thank you.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you so much for your comments, it was our pleasure to look after and help care for your Husband

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Review from Sue C (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience

Astley Hall, I cannot recommend enough. They provided excellent care for my dad. I cannot recommend the home enough. Situated in beautiful grounds, loving caring staff from the senior nurses to the catering staff. Thank you all so much for looking after Dad.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you Sue, it was our pleasure.

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Review from C B (Sister of Resident) published on 8 May 2018 Submitted via Postal Card
Overall Experience

Having had the misfortune to visit several care homes whilst sorting my sister's care, I can only be totally impressed with everything to do with Astley Hall. She has been there and, unfortunately, bedridden since December and I have never ever felt the need to query her care. She is not involved with activities so I cannot comment and I avoid lunchtimes etc, so again, I cannot comment but I do know she eats well. Astley Hall seems to me to be a very high standard of care and I am so very grateful that my sister is in their care.

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Review from Valerie W (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card
Overall Experience

My initial impression was not good, * Care Home didn't strike me as a nursing home, unfortunately, it had a very unpleasant smell. Dad's room wasn't very inviting. However it is the care that is important, dad's carers were always very patient and polite but there was little warmth from them to my dad. His call bell when I visited was never in his reach, despite him being down a long corridor. On one occasion his air pressure relieving mattress had become deflated (he has immobility due to stroke). He developed an infection pressure sore on his ankle and lost 6kg in weight in 4 weeks. I never saw any fresh fruit or veg served!

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Review from Richard P (Son of Resident) published on 2 January 2018 Submitted via Website
Overall Experience

Both my parents live at Astley. Since they are both frail and unable to cope at home, this was transitional, firstly my Mother who has dementia and more recently my Father who is also requiring substantial care. The family visits the hall, and we always find them in good care. The home is well staffed, and the carers friendly. No complaints about the food and the place has the credentials of being clean, and well run. Most importantly, I can trust the nursing staff to make the right decisions, on what they can cope with and when hospitalisation is necessary.

It is a difficult time when your parents need to go into care, however, I am comfortable their needs are being addressed and given the remoteness of the family the alternatives were simply not safe. For that, I thank all the staff at Astley Hall.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you Richard for your honest and very kind comments.

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Review from Edna S (Resident / Service User) published on 6 December 2017 Submitted via Postal Card
Overall Experience

I have only been here for two months but in spite of the sadness in having moved away from many friends and independence 70 miles away, I have been comfortable in my surroundings and made to feel welcome and valued at Astley Hall.

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Review from Richard B (Nephew of Resident) published on 21 November 2017 Submitted via Website
Overall Experience

Astley Hall has provided an excellent home for my aunt for the last twenty-one months. Her life has been undoubtedly extended by all the excellent care and attention she has received. She always looks a credit to the staff who colour coordinate her clothes and arrange for her hair care.

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Review from Jayne K (Daughter-in-law of Resident) published on 24 October 2017 Submitted via Website
Overall Experience
My mother-in-law has been a resident at Astley Hall Care Home Stourport-On-Severn about 3 to 4 years now and in that time we have had no concerns about her care. She is kept very clean and tidy although she is now bedridden her hair and nails are still kept clean and cut and her room is always nice and tidy and kept very clean.

The food is good and varied and looks tasty. The staff are always pleasant and very helpful when needed.

Mother-in-law always greets the carers with a smile although she has dementia and can not really recognise many people she seems pleased to see them.

one thing that is very noticeable you DO NOT get the nasty toilet smell as you walk through the main doors like you can in some care homes!!

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you, Jayne, for your review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 February 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 22 Nov 2024

    We are very proud our our chef Chris, who has just won the Best chef category in the West Midlands Great British Care Awards, and will now go through to...

Upcoming Events

There are no upcoming events for Astley Hall Care Home.

Awards / Recognitions (3)

  • 22 Nov 2024Recipient: Astley Hall Care Home
  • 04 Nov 2023Recipient: Heritage Manor Ltd
  • 01 Jan 2023Recipient: Heritage Manor Ltd

Accreditations

There are no accreditations posted yet for Astley Hall Care Home.

Meet the Team (4)

Emma White
Emma WhiteJob Title:Home ManagerJoined: 2026

I am extremely proud to be part of a team offering many years of nursing and management experience.

I am committed to creating a warm, welcoming, compassionate and safe home where every resident is treated with dignity, respect and receives excellent standards of person-centred care.

My team and our well-trained and motivated staff strive to provide exceptional care that supports physical, emotional and social well-being, fostering a vibrant community where residents feel valued and can live their best lives, families feel confident, and staff feel proud to make a difference every day.

Jayne Rose
Jayne RoseJob Title:AdministratorJoined: 2014

Jayne loves a good country walk and loves to travel on her holidays. She loves meeting new people and enjoys cooking. Jayne has two beautiful daughters whom you can tell she is extremely proud of.

Sam Ganderton
Sam GandertonJob Title:Registered NurseJoined: 2012

I have been practising as a nurse for almost 28 years, later specialising in Dementia Care.

I am passionate about providing high standards of care. Nursing has been a significant part of my life, and I would not change that for the world.

Greta Hudson
Greta HudsonJob Title:Registered NurseJoined: 2016

I qualified as a state enrolled nurse in 1988 and have always wanted to care for the elderly. I moved into the area 10 years ago and have been at Astley Hall since. I love to travel, read and enjoy family time, especially my grandchildren.

I aim to provide a warm, friendly environment for our residents to live in while enabling them to live a full and person-centred life.

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