Astley Hall Care Home

Astley Hall has provided an excellent home for my aunt for the last twenty-one months. Her life has been undoubtedly extended by all the excellent care and attention she has received. She always looks a credit to the staff who colour coordinate her clothes and arrange for her hair care.

The food is good and varied and looks tasty. The staff are always pleasant and very helpful when needed.

one thing that is very noticeable you DO NOT get the nasty toilet smell as you walk through the main doors like you can in some care homes!!

My mum has been at Astley Hall Care home since February 2017. I would highly recommend Astley Hall. It's the last place you want your parent to land up but I can honestly say with hand on heart that the staff and the care they provide is to a high standard. I know my mum is being looked after 24/7 which puts my mind at ease. The staff there deserve every penny they earn, so kind, loving and considerate. I would highly recommend this care home to anyone that needs their loved ones looked after. I would give them 10 out of 10 for everything they do.

The home is clean and secure and has a nice friendly feel to it, I have visited my mother at various times of the day and have always found the staff to be welcoming and looking after everyone, I have never found anything that I was not happy with.

My mother is treated with dignity and I am confident that her needs are being well assessed and met.

What a wonderful home in an equally wonderful location. Staff very welcoming and caring. Nothing is too much trouble!

My mother came to Astley Hall after she was discharged from hospital after breaking her hip. She had dementia and the whole experience was upsetting and stressful for her. I have to say she was put at ease straight away by the thoughtful and caring staff. We turn up at all times to see the everyday running of the home. There is nothing I can complain about. The staff are so caring nothing is too much trouble. The activities are excellent and encourage residents to join in, especially the singing. The improvements in my mother are really noticeable. Sometimes they are very busy but still, they do the very best.

Their willingness to go the extra mile is fantastic. Interaction is excellent. The food is of a high standard and the staff are always willing to go and prepare other foods to entice my mother to eat if she doesn't like the main menu. I am always made to feel welcome. I am always kept updated on my mother's progress and health.

My stay at Astley Hall Care Home has been a happy one. I have been well cared for, thanks to a very friendly professional team.

I think it's a lovely place, friendly staff put themselves out. They all know their jobs.

Very pleased with the home and staff are very supportive. I cannot fault any of it.

Dad spent the last 3 years of his life at Astley Hall and died there this week. The home is a lovely old building with ongoing upgrades, but disruption to residents during essential work has been kept to a minimum. The general feel of the home is that it is clean, caring and friendly. Throughout his stay Dad has been well cared for by all the staff who got to know him well. He was always clean and shaved when we visited (unless he didn't want to be, and his wishes had been respected!) The end of life care he received was excellent and the care shown to us as a family by all the staff was faultless. Thank you.

The carers need more time, are always short of staff and cannot spend at time with people. They do their best. No complaints. Very barely see doctor, but nurse here all the time.

The entire experience to date from all staff has been excellent.