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Astley Hall Care Home

Church Lane, Astley, Stourport-on-Severn, Worcestershire DY13 0RW
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Astley Hall Care Home, Stourport-on-Severn
Astley Hall Care Home, Stourport-on-Severn
Astley Hall Care Home, Stourport-on-Severn

Astley Hall was acquired by a small local group, Heritage Manor, in May 2012 and underwent an internal refurbishment of the Grade II listed building and its gardens. The most recent refurbishment of the lounge and dining areas was in 2024.

Set in a country house with wonderful views out over the valley, Astley Hall provides nursing and residential care, and there is a dedicated part of the building to...  

Care Provided by Astley Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,300£1,300 - £1,600
Residential Dementia Care£1,100 - £1,300£1,300 - £1,600
Nursing Care£1,300 - £1,600£1,300 - £1,600
Nursing Dementia Care£1,300 - £1,700£1,300 - £1,600

Fees are very much dependent on need and room selected.

Contact Astley Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma White (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Visitors welcome at any time.

Parking

  • Onsite parking available.

Astley Hall Care Home Reviews (72)

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9.8

Astley Hall Care Home has a Review Score of 9.8 (9.802) out of 10, based on 14 reviews in the last 2 years. Over all time Astley Hall Care Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from Melanie L (Daughter of Resident) published on 23 October 2017 Submitted via Website
Overall Experience

My mum has been at Astley Hall Care home since February 2017. I would highly recommend Astley Hall. It's the last place you want your parent to land up but I can honestly say with hand on heart that the staff and the care they provide is to a high standard. I know my mum is being looked after 24/7 which puts my mind at ease. The staff there deserve every penny they earn, so kind, loving and considerate. I would highly recommend this care home to anyone that needs their loved ones looked after. I would give them 10 out of 10 for everything they do.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you, Melanie, for such a fantastic review. Our staff work extremely hard to achieve this, your comments are greatly appreciated.

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Review from Rob D (Son of Resident) published on 23 October 2017 Submitted via Website
Overall Experience
When looking in the area for a home for my mother I felt that everything felt right about Astley Hall. In the year that she has been there, she has become very calm and relaxed and I feel this is down to the excellent staff who really get on with all the residents and go out of their way to care and show an interest in them.

The home is clean and secure and has a nice friendly feel to it, I have visited my mother at various times of the day and have always found the staff to be welcoming and looking after everyone, I have never found anything that I was not happy with.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you, Rob, for your very kind comments, we strive to provide the very best for our residents and their families.

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Review from Lynne S (Daughter of Resident) published on 23 October 2017 Submitted via Website
Overall Experience
My mother has been a resident at Astley Hall for nearly three years and during this time the family have been very impressed with the professional way the home is run.
It is a lovely clean environment and the staff are caring, friendly, helpful and very approachable.

My mother is treated with dignity and I am confident that her needs are being well assessed and met.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you, Lynne, for your lovely comments.

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Review from Dave S (Friend of Resident) published on 6 October 2017 Submitted via Website
Overall Experience

What a wonderful home in an equally wonderful location. Staff very welcoming and caring. Nothing is too much trouble!

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Review from Christine O (Daughter of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

My mother came to Astley Hall after she was discharged from hospital after breaking her hip. She had dementia and the whole experience was upsetting and stressful for her. I have to say she was put at ease straight away by the thoughtful and caring staff. We turn up at all times to see the everyday running of the home. There is nothing I can complain about. The staff are so caring nothing is too much trouble. The activities are excellent and encourage residents to join in, especially the singing. The improvements in my mother are really noticeable. Sometimes they are very busy but still, they do the very best.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you for your lovely comments. We always strive to make residents and their families feel at home.

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Review from Patrick G (Son of Resident) published on 11 April 2017 Submitted via Postal Card
Overall Experience
My feelings on Astley Hall are of great admiration for the nurses/carers whom take care of my mother and other patients.

Their willingness to go the extra mile is fantastic. Interaction is excellent. The food is of a high standard and the staff are always willing to go and prepare other foods to entice my mother to eat if she doesn't like the main menu. I am always made to feel welcome. I am always kept updated on my mother's progress and health.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you Patrick for the exceptional review, we always aim to please. We are so pleased that Mother has settled well.

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Review from M D (Resident / Service User) published on 31 January 2017 Submitted via Postal Card
Overall Experience

My stay at Astley Hall Care Home has been a happy one. I have been well cared for, thanks to a very friendly professional team.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you for the lovely review. It was a pleasure.

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Review from John P (Son of Resident) published on 26 January 2017 Submitted via Postal Card
Overall Experience

I think it's a lovely place, friendly staff put themselves out. They all know their jobs.

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Review from Ann P (Daughter-in-law of Resident) published on 26 January 2017 Submitted via Postal Card
Overall Experience

Very pleased with the home and staff are very supportive. I cannot fault any of it.

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Review from Sue W (Daughter of Resident) published on 17 March 2016 Submitted via Website
Overall Experience

Dad spent the last 3 years of his life at Astley Hall and died there this week. The home is a lovely old building with ongoing upgrades, but disruption to residents during essential work has been kept to a minimum. The general feel of the home is that it is clean, caring and friendly. Throughout his stay Dad has been well cared for by all the staff who got to know him well. He was always clean and shaved when we visited (unless he didn't want to be, and his wishes had been respected!) The end of life care he received was excellent and the care shown to us as a family by all the staff was faultless. Thank you.

Reply from Jayne Rose, Administrator at Astley Hall Care Home

Thank you Sue for you very kind words, we will always strive to do our best for our Residents, their families and friends.

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Review from D F (Resident / Service User) published on 15 February 2016 Submitted via Postal Card
Overall Experience

The carers need more time, are always short of staff and cannot spend at time with people. They do their best. No complaints. Very barely see doctor, but nurse here all the time.

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Review from C C (Niece of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

The entire experience to date from all staff has been excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 February 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 22 Nov 2024

    We are very proud our our chef Chris, who has just won the Best chef category in the West Midlands Great British Care Awards, and will now go through to...

Upcoming Events

There are no upcoming events for Astley Hall Care Home.

Awards / Recognitions (3)

  • 22 Nov 2024Recipient: Astley Hall Care Home
  • 04 Nov 2023Recipient: Heritage Manor Ltd
  • 01 Jan 2023Recipient: Heritage Manor Ltd

Accreditations

There are no accreditations posted yet for Astley Hall Care Home.

Meet the Team (4)

Emma White
Emma WhiteJob Title:Home ManagerJoined: 2026

I am extremely proud to be part of a team offering many years of nursing and management experience.

I am committed to creating a warm, welcoming, compassionate and safe home where every resident is treated with dignity, respect and receives excellent standards of person-centred care.

My team and our well-trained and motivated staff strive to provide exceptional care that supports physical, emotional and social well-being, fostering a vibrant community where residents feel valued and can live their best lives, families feel confident, and staff feel proud to make a difference every day.

Jayne Rose
Jayne RoseJob Title:AdministratorJoined: 2014

Jayne loves a good country walk and loves to travel on her holidays. She loves meeting new people and enjoys cooking. Jayne has two beautiful daughters whom you can tell she is extremely proud of.

Sam Ganderton
Sam GandertonJob Title:Registered NurseJoined: 2012

I have been practising as a nurse for almost 28 years, later specialising in Dementia Care.

I am passionate about providing high standards of care. Nursing has been a significant part of my life, and I would not change that for the world.

Greta Hudson
Greta HudsonJob Title:Registered NurseJoined: 2016

I qualified as a state enrolled nurse in 1988 and have always wanted to care for the elderly. I moved into the area 10 years ago and have been at Astley Hall since. I love to travel, read and enjoy family time, especially my grandchildren.

I aim to provide a warm, friendly environment for our residents to live in while enabling them to live a full and person-centred life.

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