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The Boynes Care Centre

Upper Hook Road, Upton-upon-Severn, Worcester, Worcestershire WR8 0SB
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The Boynes Care Centre, Worcester
The Boynes Care Centre, Worcester
The Boynes Care Centre, Worcester

The Boynes Care Centre is a substantial country residence combining classic English styling with a profusion of character.

This unique dwelling is in an enviable position with panoramic views of the magnificent Malvern Hills. The gardens and grounds boast large sweeping lawns with an abundance of fine mature trees and shrubs, extending to more than four acres. The wildlife makes this home, a nature lovers’ dream.

Perfectly located for Upton-On-Severn, situated...  

Care Provided by The Boynes Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All Fees are subject to a full assessment by the care home

Contact The Boynes Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nithin Mathew (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • No restriction to visitors unless an there is an outbreak.

Parking

  • Enough parking space available in the front.

The Boynes Care Centre Reviews (86)

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9.9

The Boynes Care Centre has a Review Score of 9.9 (9.872) out of 10, based on 24 reviews in the last 2 years. Over all time The Boynes Care Centre has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Sarah Q (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card
Overall Experience

My mum was only in The Boynes for a short time but during this time I was overwhelmed with their kindness and the care they showed not only to Mum but to me and my family. They organised a birthday party for her which was lovely.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care Centre

Thank you so much for sharing your experience with The Boynes. It warms our hearts to know that, even during your mum's short time with us, our team's kindness and care made a meaningful difference to both her and your family. Organising her birthday party was our pleasure- it's moments like these...  

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Review from A D (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card
Overall Experience

I was so pleased we managed to get my late mother into the home. It had a really comfortable feel to it and the staff were always very friendly and helpful. This in turn reassured me that Mum was comfortable and well cared for by a professional team. Visiting here there has always been a good experience and it was very touching that members of staff came to the funeral.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care Centre

Thank you so much for your heartfelt review of The Boynes. It means a great deal to us to know that your late mother was comfortable and well cared for, and that you felt reassured by our team's support and professionalism. We're truly honoured to have been part of her life and to have provided a...  

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Review from D S (Husband of Resident) published on 13 November 2024 Submitted via Website
Overall Experience
What an amazing Care Home this is! Highlights of recent times have included a wonderful Teddy Bears Picnic with two very talented and professional musicians and the biggest teddy bear we have ever seen! Then there was the Dog Show; a lovely relaxed informal atmosphere; all the dogs got on well together. It was just pure fun.
As a family, we have enjoyed special gatherings with picnic lunches and afternoon teas in their delightful walled garden. Nothing is ever too much trouble, we are always welcomed and helped out with any arrangements. Some of these visits have been particularly significant for my wife with her friends coming from New Zealand, France, Italy and Scotland.
We have enjoyed two delightful birthday parties at The Boynes.

In so many ways the Carers and Staff go to such lengths to make us feel included. As one of my wife's close friends remarked "the staff are so lovely with her, she couldn't be in a better place".

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Review from Juliet N (Daughter of Resident) published on 10 September 2024 Submitted via Website
Overall Experience

The Boynes have been caring for my mother since September 2023. They have been exceptional in their care towards her. The staff are kind, understanding and professional and have ensured my mother's needs are met at all times. Her room is kept clean and tidy and the home always appears well organised. They have welcomed us as a family and nothing is ever too much trouble to organise whether it be a small gathering with mum's friends for a birthday lunch, a picnic in the garden or a visit home. There are numerous social events organised by the home which are full of variety and inclusive of all. To date, we have been very pleased with the quality of care received at The Boynes.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care Centre

Thank you for your thoughtful review. We're so pleased to hear that your mother has been receiving exceptional care at The Boynes and that our team has made you and your family feel so welcome. It's wonderful to know that the staff's efforts, from keeping her room tidy to organising special...  

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Review from Amanda W (Niece of Resident) published on 19 August 2024 Submitted via Website
Overall Experience

My uncle, who had been in and out of the hospital needed 24/7 nursing care as he was no longer safe to leave between home care visits. The home manager came to assess him, and he was able to move to The Boynes the following morning. They even provided the transport. I have every faith in The Boynes as my mother was also a resident here until she passed away in March.

Reply from Monika Jankauskaite, Digital Marketing Manager at The Boynes Care Centre

Thank you for your kind words. We're glad your uncle's transition to The Boynes went smoothly and that our support was helpful. It means a lot that you have confidence in our care, especially given your previous experience with your mother, who is missed by the whole team.

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Review from V B (Wife of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

I am very happy to give the Boynes a glowing report. The nursing care was very professional and nothing was too much trouble to make residents comfy. My husband had his own room with an en suite. Everything was very clean. All the staff were polite and cheerful. The food was excellent and well-cooked. I would recommend this care home to anyone who wants their loved ones to be safe and well cared for.

Reply from Sydney Lyttleton, Marketing Assistant at The Boynes Care Centre

We are grateful for your positive feedback regarding The Boynes Care Centre. Your praise for the professional nursing care, dedication to residents' comfort, and overall cleanliness of our home is greatly appreciated. Our dedicated staff, along with the excellent, well-cooked food, further...  

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Review from Gill S (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card
Overall Experience

The Boynes Care Centre provides a lovely calm environment where the residents are kept safe and well cared for. The staff are always very welcoming and are kind, caring and gentle with mum. Any concerns or issues are always discussed with us immediately. Mum's health and comfort are uppermost. A weekly activities sheet is always on display with many pursuits available.

Reply from Sydney Lyttleton, Marketing Assistant at The Boynes Care Centre

We appreciate your feedback about The Boynes Care Centre. It's heartening to hear that our dedicated staff provide a calm and safe environment for residents, and that the team are welcoming, kind, caring, and gentle with your mother. The prompt discussion of concerns and a focus on health and comfort are essential aspects of quality care. Thank you for sharing your positive experience.

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Review from D E (Son of Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

Excellent home, has looked after my mother's needs for a number of years. Very friendly and highly competent staff. The Boynes Care Centre is truly a home from home, we particularly enjoy all the great activities organised - this adds a very social dimension - the icing on the cake!

Reply from Sydney Lyttleton, Marketing Assistant at The Boynes Care Centre

Thank you for taking the time to leave such a positive review. Our experienced staff at The Boynes Care Centre, constantly aspire to make a difference in the life of those we engage with. This ensures the transition into care is not only seamless, but that their ongoing residence with us is...  

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Review from E E (Daughter-in-law of Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

Excellent care home with friendly and empathetic staff. The home is very clean and tidy, the meals are nutritious and the activities keep the residents engaged and are much enjoyed.

Reply from Sydney Lyttleton, Marketing Assistant at The Boynes Care Centre

Thank you for your review. Our highly experienced team at The Boynes Care Centre aim to provide the best care for your loved ones. Our varied activity programme helps to create a happy and friendly environment for residents and staff alike. Not only this but these activities are aimed to reflect...  

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Review from Julienne B (Daughter of Resident) published on 25 August 2022 Submitted via Website
Overall Experience

The care and kindness my mother receives at The Boynes is exceptional. The staff are kind, caring and dedicated to providing person-centred care. She is living with dementia and her life has been transformed from struggling with her dementia difficulties to being a happier and more fulfilled individual. If my mother isn't hungry at lunchtime she is offered bananas, which are her favourite fruit. Her anxiety has lessened so that she can join in and look forward to all the different activities on offer and she has made friends with both staff and residents alike. She enjoys watering the plants in the garden too which makes her feel helpful and purposeful. She dances at regular musical events encouraged by the staff, making her feel valued and it is something she doesn’t want to miss. As a relative when I visit, I am also always welcomed and greeted with warmth and kindliness - nothing is too much trouble.

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Review from Elizabeth S (Daughter of Resident) published on 9 August 2022 Submitted via Postal Card
Overall Experience

Mum came in for respite care for two weeks. She has poor memory and cognition. My brother visited regularly to support her and she was looked after very well. She told me that all the staff were very kind and that she enjoyed the food. The staff ensured that Mum mixed with other residents that had similar abilities and this made Mum's stay more comfortable and meaningful. She enjoyed going out in the minibus. She liked having her hair done. Attention to just the simple basics made her stay at the Boynes enjoyable. Thank you.

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Review from Dawn W (Respite Resident) published on 18 July 2022 Submitted via Website
Overall Experience

I think it's brilliant at The Boynes. The staff are all very nice; you couldn't get better, the finest there are. If I don't like the food, they make me something else straight away. I'm looking forward to coming back tremendously. I love it here.

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Review from M R (Wife of Resident) published on 30 June 2022 Submitted via Postal Card
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It is only since the restrictions have been relaxed that I can fully appreciate how special The Boynes Care Centre is. The staff are so kind and caring - nothing is too much trouble. The range of activities is very comprehensive with something for everyone - cooking, art, exercise, music and gardening. The residents are taken out for drives in the countryside. There was a wonderful party to celebrate the Queen's Jubilee which made me feel part of The Boynes family. I am confident that my husband is loved and cared for to the highest standard which is a great comfort.

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Review from Dannie W (Husband of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

We are very happy with the support and care provided at The Boynes. My wife is extremely pleased to visit The Boynes. The staff go above and beyond to ensure I enjoy my time.

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Review from P J (Resident / Service User) published on 30 June 2022 Submitted via Postal Card
Overall Experience

I have been treated with kindness and consideration by all members of both care and nursing staff. I have never felt I am a nuisance even when I probably am. There is a happy atmosphere and everyone appears to enjoy working here. Long may the regime continue.

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Review from Stuart D (Son of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

My mum has been a resident at The Boynes Care Centre for the last 2 years she is 95 and wheelchair-bound. The welfare and standard of care continues to be superb. My brother passed away in April, he and my mum were very close and this hit her badly. The staff at The Boynes Care Centre stepped in to support us through this tragic time and went the extra mile every time. We have been lucky enough to hire a wheelchair-accessible vehicle as and when needed. This necessitated a change to a specially adapted wheelchair. The staff at The Boynes Care Centre were on hand on each of 3 occasions to do this on arrival and coming home. This meant mum was able to visit my brother in a hospice to say goodbye, go to his funeral (including a stop-off visit for toileting before proceeding to the wake), and to go to the internment of ashes. Then there was so much more on each occasion, staff were there waiting to comfort my mum on her return. In conclusion, The Boynes is not just a care home it is a family to whom we are so very grateful.

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Review from Christine S (Daughter of Resident) published on 19 March 2021 Submitted via Website
Overall Experience

Mum thoroughly enjoyed her two weeks of respite care with you; after she had been quite poorly and run down after Christmas. The staff took great care of her - nothing was too much trouble. She found the food delicious, and the staff were really helpful in assisting her to use her iPad to get in touch with friends and family. She found the room comfortable and enjoyed the attention - having help to shower and having her nails done were very much appreciated too. A big thank you to all of the staff - from a very grateful family - we collected a much healthier and happier Mum after her respite with you!

Reply from Aileen Nimmo, Sales & Marketing at The Boynes Care Centre

It is so nice when a resident has had a respite stay with us that we read they returned home feeling healthier and happy. Our team works hard to make a difference to everyone who spends time at The Boynes, and nothing is too much trouble; they love to hear such great feedback, so thank you, and we hope to see your Mum again in the future for another stay.

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Review from Jill W (Resident / Service User) published on 28 January 2021 Submitted via Postal Card
Overall Experience

It is really nice here; everyone is helpful and kind.

Reply from Aileen Nimmo, Sales & Marketing at The Boynes Care Centre

Thank you for the lovely review. We will share your feedback with our staff.

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Review from Patricia M (Relative of Resident) published on 15 October 2020 Submitted via Postal Card
Overall Experience

I think incredibly highly of The Boynes Care Home. My relative arrived from hospital where she had spent 6 months in silence (hearing aids lost during her first two weeks there!) and not eating, so she lost a huge amount of weight. Well, The Boynes changed all that - she was eating and talking within two months and hear aids arrived before Christmas. The carers have kept her happy throughout lockdown and I am so grateful to them.

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Review from Valerie D (Resident / Service User) published on 28 September 2020 Submitted via Postal Card
Overall Experience

I have made lots of friends. Splendid food - contented care. Overall I feel that I am settling in well.

Reply from Aileen Nimmo, Sales & Marketing at The Boynes Care Centre

We are thrilled to read you have made lots of friends and hope you continue to settle into your new home. We will share your review with the team at the home, thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 20 May 2025

    The residents and whole team at The Boynes Care Centre in Upton-upon-Severn came together and rolled up their sleeves to get involved in their first Aria in Bloom campaign to...

  • 24 Feb 2025

    Following the acquisition of Future Care Group’s 18 homes last July, Aria Care has completed the merger process with celebrations across the new Aria communities. The merger embodies the ‘best...

  • 20 Feb 2025

    Laughter, joy, and companionship this winter season – whether you’re looking for care for yourself or a loved one, our respite stays are here to lend a helping hand. With...

Upcoming Events

There are no upcoming events for The Boynes Care Centre.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for The Boynes Care Centre.

Meet the Team (7)

Nithin Mathew
Nithin MathewJob Title:Home Manager / Registered Nurse

Hi, I am Nithin. I have been working with the Future Care Group for the last 3 years. I started off in the group as a staff nurse at the Boynes Care Centre where I was able to spend quality time with the service users and learn the values of the company.

Later on, as Deputy Manager where I enjoyed learning from the challenges of working together with a highly talented team who provided meaningful, quality care to the service users in the home.

Recently I took the post of the Home Manager and I am looking forward to working with the team to provide the best care possible to our residents. I am passionate about working with our residents and learning more about them as well as creating person-centred care plans which cater to our residents’ individuality.

When I am away from work, I love spending time with my family, listening to music, watching movies and playing badminton.

Adam Millis
Adam MillisJob Title:Deputy Manager / Registered Nurse / Dementia Lead

I qualified as a Registered Nurse in 2001 and have worked in the clinical setting and Managerial/Commissioning roles both here in the UK and abroad.

I have worked for Future Care Group for the past 3 years. I am highly focused on providing the best possible care for residents ensuring they are comfortable and receiving the very best in holistic person-centred care.

I am passionate about my job and have a specific interest in Dementia Care, and what good Dementia Care should look like, it’s about really getting to know residents – the little things can be so important.

In my spare time I enjoy exercising and catching up with friends and family. On a typical day off you will find me either up the local hills with my dog or chilling on the sofa with Netflix.

Lynsey Bozward
Lynsey BozwardJob Title:Administration ManagerJoined: 2022

I have worked as an Administrator for twenty years with the past 8 years focused on the Care sector.

Since joining The Boynes in February 2022, I can honestly say it is an absolute pleasure to come to work every morning and work with such wonderful colleagues, residents and visiting family members. The atmosphere is always very upbeat and everyone is happy. It is an honour to be part of such a welcoming team.

When not at work, I love to spend time with my husband and two small children. As a family, we enjoy climbing mountains, gardening, exploring new places and visiting our relatives.

Lauren Davis
Lauren DavisJob Title:Lifestyle Lead

My interest in working within the care industry began whilst studying Mental Health Practice at Gloucestershire University. During my placement, I ran art workshops for the elderly and people with various disabilities. Being in this environment felt like second nature, and I soon realised that this was the industry I wanted to pursue a career in.

I've worked in the care sector for 6 years, with over 3 years as part of The Boynes team. I progressed from Care Team Leader to the challenging yet rewarding role of Lifestyle Lead. Bringing smiles to the faces of residents and their families is what makes this role so fulfilling.

Outside of work at The Boynes, I enjoy keeping myself busy with arts and crafts, particularly painting. Currently, I am learning how to crochet, though I haven't had much success yet. I also cherish spending time with my two beautiful pugs, Peppa and Daisy, who mean the world to me. My partner and I love taking them wild camping in our van.

Joel Carvalho
Joel CarvalhoJob Title:Head of Maintenance

Maintenance work in a Care Home must involve all departments and because of that, I believe that teamwork is fundamental. Having a good relationship with the team makes it easy to communicate different needs and learn something new every day.

Since my first day at The Boynes, I have tried my best to be of help to the staff and solve problems as soon as possible.

It’s good to work in a company that gives us the tools we need to comply with the legislation and keep the Care Home functioning correctly.

Honestly, the team at The Boynes is amazing, we all have our different personalities but at the end of the day, we feel like we learn from each other. I believe that all this is due to having good management who knows the issues that arise and work by our side every day.

As our shifts can sometimes be difficult and intense, I use my free time relaxing with my family and enjoying my hobbies: fishkeeping and cooking.

Pat Salter
Pat SalterJob Title:Head of Housekeeping
I started my career at the Boynes as MS Specialist Carer and was soon promoted to a Senior Carer.
Since 2017, I have decided to have a change of career to better suit my home-life balance and so have become the Head of Housekeeping. I thoroughly enjoy my job, always make sure I have a smile for every resident and no job that is asked of me is too much trouble. The residents’ needs are always at the heart of every task I undertake.

Outside of work, I enjoy spending time with my husband and family by going out for meals or by dancing the night away.

Claudia Lungu
Claudia LunguJob Title:Head Chef

I started my career in the kitchen in 2019 as a kitchen assistant. I enjoyed what I was doing and loved spending every moment with the head chef. She was a fantastic lady who taught me most of what I know now and believed in me and my future.

Today, I am the head chef and she was right: it is a beautiful job but very demanding. I work very hard but at the same time, I am very happy with what I have achieved so far.

In my free time, I spend time with my son and family. I enjoy gardening, listening to music, and walking across the Malvern Hills.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Boynes Care Centre to verify any information. View our terms and conditions. The Boynes Care Centre has an Enhanced Service -more info.