The Boynes Care Centre

My mom has been at The Boynes for 12 months. The dementia care and attention she receives (not forgetting her dignity) from all the nursing staff and carers I cannot fault. The home is very welcoming and all the staff is very approachable. I know my Mom is in a safe and secure environment.

My father moved to the Boynes in February 2020. He received a warm and inviting welcome, and as a family, we were supported to personalise his room. My father has received excellent care, the team are on top of his health needs. He has settled well and is very happy. We have been impressed with how well the staff have managed this current difficult and challenging situation with COVID, with appropriate measures in place. The staff are helpful and friendly.

I found myself in the really sad situation of having to find a nursing home in June of this year for my mother. It's a task I was hoping not to have to take but covid19 made it much more challenging. Having very little knowledge and experience of nursing homes, I relied on CQC reports, website information, relatives comments and first impressions over the telephone. The Boynes was quickly shortlisted and each time I telephoned, every member of staff was kind, informative, friendly, efficient and effective. It was an extremely strange time for us all but they reassured me consistently The Boynes but seeing my mum in the garden is reassuring and I'm so grateful to them all.

I can never forget this care and also, the care shown to me and all of his family.

My father went into the care of The Boynes after some falls at home, which restricted his mobility. He had had a respite stay during the summer and day car after he came home. The care he was given was excellent, it was like visiting a family group when we went in, the staff cared for us as well as my father. He passed away peacefully, happy and loved in a wonderful environment. Thank you all so much.

My grandmother is at The Boynes Care Centre. The staff are all very welcoming and extremely helpful. Nothing is ever too much for them to do and they keep my grandmother in a safe and loving environment. We appreciate all they do, from caring to the daily entertaining. There's a brilliant atmosphere, it's an excellent home.

It was during a spring visit in 2014 when I visited mother at her home in Blackburn, Lancashire I realised that she needed better care than she was receiving from 24-hour carers provided by myself. Her hair was unkempt and her diet was simply rich tea biscuits and coffee. I discussed with her the opportunity of living with myself in Longdon, after a few hours she agreed on condition that she could bring her cat with her. What difference would a third cat make to our collection? We looked after my mother for 3 1/2 year and employed a fully qualified carer, who was extremely good. My wife had suffered from severe arthritis for many years and it became clear that a shoulder replacement was necessary. Weekends were the periods when my wife took over my mothers care. We talked to my mother about her going into a home, as my wife would be unable to cope for much longer, she agreed, and we managed to offer her in a care home nearby. Unfortunately, the care home we chose was not well run and luckily we managed to find a place her in The Boynes. This was so different from the previous care home, and she was immediately mixing with the other residents. This was most unexpected as she preferred to live with us and regularly asked when she was moving back home to us. She was encouraged to mix and participate in the many activities arranged by The Boynes. The management, carers and nursing staff were all excellent. Although my mother mainly lived on meal replacement drinks, the chef always offered her a cooked meal in the hope she would eat some solid food, which she did on occasion. It was not long before my mother became friendly with a male resident, whom she insisted she was going to marry. She no longer kept asking when she was coming home to live with us, and finally admitted she liked living at The Boynes. She had a fantastic 99th birthday before, suddenly, passing away two weeks later, to our surprise and shock. In conclusion, The Boynes management and staff were extremely well trained and could deal with every aspect of caring, from encouraging shy residents to mix, to providing makeovers. I cannot praise The Boynes enough as all residents individual needs were catered for. I would recommend The Boynes to anyone with caring needs.

I really enjoyed making the bird feeders for our gardening competition. I really enjoy being here. I like going out on the trips, I enjoy the staffs company. I am very happy.

The house is most outstanding.

The care and support provided are good. I was enabled to follow my usual daily routines with dignity and the care and support were person-centred. It was possible for me to go on a trip to the shops and theatre. My only observation would be that the service provided could be enhanced by having at least one extra carers available at key times: Mornings, Lunchtimes and Bedtimes.

A lovely home for him, although I know he misses his home with me.

A welcoming home from home with a friendly, caring environment, paying careful attention to the needs of the individual. My ex-husband settled here very quickly and my children and I are really happy he is being so well looked after. Everyone is very welcoming when we visit and we definitely feel part of The Boynes family now!

We as a family can’t thank you enough.

The nursing staff and carers are highly professional treat residents with dignity and above all, display a strongly caring attitude to my father. It is always a pleasure to visit and see that dad is in very good hands.

The staff are friendly and the residents seem happy and well looked after.

The opposite applies to The Boynes. Cannot fault it so far. Well done.

I am concerned that aids such as a sling and cradle for my foot take a long time coming.

I have really enjoyed my week here at The Boynes. Christmas Day was good, we had a laugh and had a delicious lunch. I went out on a pub lunch during my stay and really enjoyed it, lovely company and well organised. The carers have been very polite and have looked after me well. I really liked the view of the grounds from my window. Thank you to all of the staff that made my stay very enjoyable.

I think it's great and some great friends are here.

We found the staff very welcoming and approachable and we thank you for the short time my dad was in your care.