What types of Care is Bryden House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Bryden House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bryden House to the centre of Kidderminster?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Bryden House care home, Marlpool Lane, Kidderminster, Worcestershire DY11 5DA

Bryden House

Marlpool Lane, Kidderminster DY11 5DA

8.0 5 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Physical Disability

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 30 Service Users

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access

Good to Know

Owner

Bryden Care LTd

Person in charge

Natalie Ward (Manager)

Local Authority / Social Services

Worcestershire County Council

Admission Criteria

we have a four week trial policy whereby you can come and see if it meets your needs
Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2023
Number of floors: 1

Room Information

Single Rooms (30)

Parking

free parking on site

Review from Carole P (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report

Overall Experience

My dad moved in here in September 2024. I was a bit worried as he had lived with me, his daughter, for years before spending nine months in different hospitals. I need not have worried, as soon as Dad was met at the door, he said he was welcomed and taken to his room to settle in. I went the next day

to see him and I was welcomed by every member of staff I came in contact with, they are so friendly. It has been five months to date and he has been very poorly for some of this time, the staff have been nothing but caring to him, they have kept his dignity at all times, they take the time to listen to his needs. I have been kept informed at all stages. The home has a welcoming atmosphere and all the staff are always at hand, even when they are very busy. The home could benefit from sprucing up a bit as decor is a little tired. I would recommend Bryden House to anyone for their loved ones.

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Review from S B (Wife of Resident) published on 1 February 2022 Submitted via Website • Report

Overall Experience

My husband was at Bryden House for respite in December 2021, as I was away for a period and could not see to him. My husband was well looked after. The staff were very friendly and caring. The food was good, catered to my husband’s requests. He looked forward to his chats with the activities person.

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Review from Robert B (Son of Resident) published on 30 June 2021 Submitted via Website • Report

Overall Experience

Mother was admitted mid-May and from the moment she arrived, she was made to feel welcome. The management couldn't do enough. The Deputy Manager has been a godsend fighting mom's corner and making sure she wasn't sent home too early.

Reply from Natalie Ward, Manager at Bryden House

Thank you Robert for your kind words. We're very glad we could assist and to see your mother get better.

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Review from Alan I (Son of Resident) published on 19 January 2017 Submitted via Website • Report

Overall Experience

My mother, who has mobility problems, stayed here for a 2 week period of respite and due to the poor standard of care, we removed her early from the home. She contracted a urine infection whilst she was there and it took six days to get medication. As a result of this, she needed to go to the toilet

more frequently than usual. She repeatedly called for staff assistance but they were extremely slow to respond. One day she had to wait over an hour and a half to be taken to the toilet. When the staff arrived, she was told 'You are not a resident here!'
The food was of poor standard, unappealing with few vegetables, during one week fish and chips were served 3 times.
The home appeared to be understaffed and whilst some of the personnel were caring the majority seemed to be uninterested. The majority of patients were kept in their beds or rooms and we were told by one staff member they got them ready for bed at 4.30pm.
I wouldn't recommend this home to anyone who cares about their loved ones.

Reply from Natalie Ward, Manager at Bryden House

This lady was in Bryden cares for a respite period. The main visitor was her daughter. The son visited on 2 occasions (admission/discharge). Any issues raised with by the daughter were dealt with appropriately. On discharge, the daughter asked management to thank the staff for the support provided to her mother. The reason why she wanted her mother moved was due to location and she wanted her mother in a more country environment.

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Review from Tim H (Son of Resident) published on 5 December 2016 Submitted via Website • Report

Overall Experience

Mum was admitted to Bryden House for end of life care ,expecting to be there for a few days. She spent 9 happy months there. She was well looked after and the care she received was attentive and compassionate . Everyone of the staff was friendly and administered to her needs with dignity. Mum herself

frequently told us how content she felt. We found the staff caring and knowledgeable . Nothing was too much trouble for them and no matter when we visited everyone was most welcoming.