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Bryden House

Marlpool Lane, Kidderminster, Worcestershire DY11 5DA
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Bryden House, Kidderminster

Care Provided by Bryden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £985From £985
Residential Dementia CareFrom £1,005From £1,005

Fees are a baseline figure and may be subject to change following an individual assessment.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Bryden Care LTd
  • Private Owned

Person in charge

  • Natalie Ward(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (30)

Parking

  • free parking on site
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Bryden House Reviews (17)

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9.5

Bryden House has a Review Score of 9.5 (9.532) out of 10, based on 13 reviews in the last 2 years. Over all time Bryden House has 17 reviews.

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Showing 17 reviews matching selected criteria
Review from Rachael M (Next of Kin) published on 14 July 2026 Submitted via Website
Overall Experience

My mother in law is cared for very well at Bryden House. The staff are patient, friendly and kind, with good communication about her needs. She has built a nice relationship some of the staff despite her dementia progressing

Reply from Natalie Ward, Registered Manager at Bryden House

Thank you for taking time to complete the review, we really appreciate the feedback

The Bryden team

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Review from Vikki W (Daughter of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
Recommend Bryden House to anybody and everybody.
The staff are brilliant helpful and caring, funny always have laugh attends to alls your needs.

The management team Natalie and Jane you can always talk to see them and talk to them.

Reply from Natalie Ward, Registered Manager at Bryden House
Thank you for the kind words we will pass your comments to the staff

The Bryden Team

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Review from J H (Daughter-in-law of Resident) published on 14 July 2026 Submitted via Website
Overall Experience

I was contacted by management as my father in law was poorly and was in hospital if I wasn't contacted by them I wouldn't have known, they went above and beyond, as it's my mother in law who is a resident. Many thanks

Reply from Natalie Ward, Registered Manager at Bryden House
Thank you for the kind words, we appreciate it and will pass your comments on to the Staff

The Bryden Team

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Review from Andy D (Son of Resident) published on 1 July 2026 Submitted via Website
Overall Experience
Mum is well looked after. She still got plenty of character and personality, she can be as challenging as she can funny.
She likes the staff and the fuss they make with her.

The home are very accommodating with her visitors.

Reply from Natalie Ward, Registered Manager at Bryden House
Thank you Andy for you kind Comments we appreciate the words and have past on to all the staff
Kind regards

The Bryden Team

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Review from Elliot D (Grandson of Resident) published on 26 June 2026 Submitted via Website
Overall Experience

Fantastic home with very caring and kind staff. Food is very good for the residents. Would 100% recommend to anyone contemplating a loved one moving here. Our Gran is continuously looked after very well here. The staff are also very kind to all of us that visit.

Reply from Natalie Ward, Registered Manager at Bryden House
Thank you for you kind words we are glad your Gran is happy with us
kind regards

The Bryden Team

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Review from Steve T (Son of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
As a family we are more than happy with the care our mum receives at Bryden House. All of the staff are thoughtful, professional and attentive, providing us with regular updates regarding mums care.
The food is of a good standard and the kitchen staff go the extra mile to make sure mum has the choice of dish she would prefer.
The internal decor is generally good although some rooms are looking a little tired. All areas of the building we see are always very clean and thats testament to the very busy staff.
I cant comment on any specific entertainment provided for the residents but I do see seasonal promotions in the building from time to time.

Overall, very happy that mum is being cared for at Bryden House

Reply from Natalie Ward, Registered Manager at Bryden House
Thank you for your kind words we appreciate it.
Best wishes

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Review from M T (Son of Resident) published on 15 June 2026 Submitted via Website
Overall Experience

Exceptional staff, good facilities and a high level of care provided, very clean and no issues with parking, Security is very good, temperature of the accommodation is sufficient and pleasant, overall it's positive all round.

Reply from Natalie Ward, Registered Manager at Bryden House

Thank you for the review you have provided, we appreciate you kind words.

Regards

The Bryden team

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Review from Phil B (Nephew of Resident) published on 15 June 2026 Submitted via Website
Overall Experience
When we visit Bryden House, we always find my uncle to be well cared for. His room is clean and he is very well looked after.
We have noticed a positive change in his mental health since he has been at Bryden, he is markedly less confused and in much better spirits. When we visited my uncle recently, with a family member who himself used to manage a care home, he remarked on how clean Bryden House is kept and the positive change in my uncle's alertness.

We always find the staff approachable, friendly and always willing to help.

Reply from Natalie Ward, Registered Manager at Bryden House
Phil, Thank you your review on Bryden and yours Uncle's Care, we appreciate your kind and generous feedback
Regards

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Review from Stuart T (Son of Resident) published on 14 June 2026 Submitted via Website
Overall Experience

My mother is a resident at Bryden House. The care she receives is good. The staff are friendly and helpful. I am happy in the knowledge that she is safe, dry, warm and fed. I would give 5 stars if there was access control on the door for visitors.

Reply from Natalie Ward, Registered Manager at Bryden House
Hi Stuart, Thank you for your positive review and we appreciate the kind words
Regards

The Bryden team

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Review from A C (Niece of Resident) published on 17 February 2026 Submitted via Website
Overall Experience
The Team are excellent at the nursing home
The care provided for Jill is lovely
Natalie, Nikki and Jane are super helpful and always have a smile , they are an asset to the team
No concerns over care
Food looks lovely

Easy parking

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Review from Christina R (Daughter of Resident) published on 17 February 2026 Submitted via Website
Overall Experience

Excellent care home. Wonderful hardworking staff who are friendly and always attentive to my dad's needs. I feel confident that my dad is well looked after. Bryden house has a homely atmosphere and communication with family members is outstanding.

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Review from Julie H (Daughter of Resident) published on 6 February 2026 Submitted via Website
Overall Experience
My mum is receiving excellent care and support at Bryden House. The line of communication between Natalie the care home manager and us is excellent.
The staff have made my mum feel so welcome here and provide the highest standards of personal care. My mum's
special medical needs are well monitored and evaluated regularly.
All members of the team at Bryden create a friendly and family atmosphere, from
delicious cooked meals to friendly chats and attentive service.

Care from the heart is what Bryden House is about.

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Review from Carole P (Daughter of Resident) published on 3 February 2025 Submitted via Website
Overall Experience

My dad moved in here in September 2024. I was a bit worried as he had lived with me, his daughter, for years before spending nine months in different hospitals. I need not have worried, as soon as Dad was met at the door, he said he was welcomed and taken to his room to settle in. I went the next day to see him and I was welcomed by every member of staff I came in contact with, they are so friendly. It has been five months to date and he has been very poorly for some of this time, the staff have been nothing but caring to him, they have kept his dignity at all times, they take the time to listen to his needs. I have been kept informed at all stages. The home has a welcoming atmosphere and all the staff are always at hand, even when they are very busy. The home could benefit from sprucing up a bit as decor is a little tired. I would recommend Bryden House to anyone for their loved ones.

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Review from S B (Wife of Resident) published on 1 February 2022 Submitted via Website
Overall Experience

My husband was at Bryden House for respite in December 2021, as I was away for a period and could not see to him. My husband was well looked after. The staff were very friendly and caring. The food was good, catered to my husband’s requests. He looked forward to his chats with the activities person.

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Review from Robert B (Son of Resident) published on 30 June 2021 Submitted via Website
Overall Experience

Mother was admitted mid-May and from the moment she arrived, she was made to feel welcome. The management couldn't do enough. The Deputy Manager has been a godsend fighting mom's corner and making sure she wasn't sent home too early.

Reply from Natalie Ward, Manager at Bryden House

Thank you Robert for your kind words. We're very glad we could assist and to see your mother get better.

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Review from Alan I (Son of Resident) published on 19 January 2017 Submitted via Website
Overall Experience
My mother, who has mobility problems, stayed here for a 2 week period of respite and due to the poor standard of care, we removed her early from the home. She contracted a urine infection whilst she was there and it took six days to get medication. As a result of this, she needed to go to the toilet more frequently than usual. She repeatedly called for staff assistance but they were extremely slow to respond. One day she had to wait over an hour and a half to be taken to the toilet. When the staff arrived, she was told 'You are not a resident here!'
The food was of poor standard, unappealing with few vegetables, during one week fish and chips were served 3 times.
The home appeared to be understaffed and whilst some of the personnel were caring the majority seemed to be uninterested. The majority of patients were kept in their beds or rooms and we were told by one staff member they got them ready for bed at 4.30pm.

I wouldn't recommend this home to anyone who cares about their loved ones.

Reply from Natalie Ward, Manager at Bryden House

This lady was in Bryden cares for a respite period. The main visitor was her daughter. The son visited on 2 occasions (admission/discharge). Any issues raised with by the daughter were dealt with appropriately. On discharge, the daughter asked management to thank the staff for the support provided...  

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Review from Tim H (Son of Resident) published on 5 December 2016 Submitted via Website
Overall Experience

Mum was admitted to Bryden House for end of life care ,expecting to be there for a few days. She spent 9 happy months there. She was well looked after and the care she received was attentive and compassionate . Everyone of the staff was friendly and administered to her needs with dignity. Mum herself frequently told us how content she felt. We found the staff caring and knowledgeable . Nothing was too much trouble for them and no matter when we visited everyone was most welcoming.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Frequently Asked Questions about Bryden House

What types of Care is Bryden House registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bryden House have?

There are 30 Single Rooms.

What are the Facilities & Services at Bryden House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Bryden House to the centre of Kidderminster?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryden House to verify any information. View our terms and conditions. Bryden House has a Basic Service -more info.