Southcrest Nursing Home

215 Mount Pleasant, Redditch B97 4JG
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4 Reviews
  • Southcrest Nursing Home, Redditch
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees do not include:
Hairdressing;
Chiropody or foot health care;
Dentistry
Self funding payment of fees and third party top ups are paid by a standing order which is set up with our accounts department on admission to the home

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dr S and Mrs K Ananthram

Person in charge

  • Vanessa House (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (11)

Visiting

  • Friends and family members welcome to visit throughout the day and evening. Visitors to the home in the early morning or after 20.00 hours will need to discuss this with the nurse in charge. Well behaved visiting pets also welcome with advance discussion with the nursing staff. All visitors required to sign in and out using the guest book

Parking

  • There is a car park at the rear of the property. Parking for disabled visitors is available

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Southcrest Nursing Home Reviews (4)

Over all time Southcrest Nursing Home has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 0
  • 0
  • 0
  • 4
Reviewer Connection to Southcrest Nursing Home
  • 3
  • 1
Total of 4, showing 1-4
Review from Joe C (Son of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been in contact with Southcrest Nursing Home since my mother became a resident and with me living in Germany and the communication and information I receive from telephone calls to emails, help me regards knowing that my mum is being well looked after.
I regularly call once a week to talk to
my mother and the staff let me know on a weekly basis how my mother's well-being is and it takes all my worries away with this call. The manageress, administrator and the senior carers are a credit to their profession.
I visited my mother with my family on the 14th and 15th December 2019 and was made more than welcome on arriving at the Southcrest Nursing Home. They took time out to show me around and explained in detail what my mother does on a daily basis from her eating habits, hygiene (showering) and what activities my mother takes an interest in and what she likes. After my visit had ended I left knowing that my mum was in very good and capable hands, which for a son is a godsend.
Reply from Vanessa House, Manager at Southcrest Nursing Home

It is always a pleasure to receive positive feedback from the people who use our service. I would like to thank you for taking the time to tell us how we are doing. It is great to know that we are supporting you as a family as well as the people who live with us. Your comments have been shared with our team and I know this message will boost the morale of everyone at this challenging time. Hopefully, it won't be too long before we are able to welcome you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue B (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom has been at Southcrest for just over 12-months, her care has been exceptional. When Mom went into Southcrest, she was very unwell, she is now so bright, and loves living there.
She always looks clean and well cared for, which I know isn’t the case in a lot of care homes. Mom is encouraged to
join in activities, all occasions and birthdays are celebrated, and I know without even being there, they will all be celebrating VE Day.
I don’t even know where to begin to thank the manager and her team, since the outbreak of the Coronavirus, they have kept us informed about everything, sending pictures, arranging video calls for myself and the family (which Mom loves) special thanks to a member of staff. We have no worries about Mom, knowing that she is so well cared for; cannot thank them enough.
Reply from Vanessa House, Manager at Southcrest Nursing Home

Thank you for the lovely appraisal. It really does mean a lot to all of us when our efforts make such a difference, not just to your mom, but to all of your family. We understand how stressful it can be to trust others to care for family members - even more so at this time which makes your compliment so special.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vivien P (Daughter of Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The caring nurses and staff were wonderful and treated my mother as their own. Perfect in the circumstances of my mother's short palliative care in the home.
Reply from Vanessa House, Manager at Southcrest Nursing Home

Thank you for your compliment. I have passed your comments on to the team. It was an honour to be able to care for your mother and have the opportunity to hopefully provide some comfort to you and your family at a very difficult time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C W (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been at the Southcrest Nursing Home for a few months but in this time I have been very impressed with the care Mum is receiving.
The love, care and understanding of Mum's condition and needs is very reassuring. The manager's knowledge is so helpful and I really feel Mum is in good hands.
Mum
has started to gain weight, which she badly needed to do and has the colour back in her cheeks and brightness in her eyes, I am so pleased.
She seems happy and comfortable.
Reply from Ruth Rodgers, Administrator at Southcrest Nursing Home

Thank you so much for taking the time to recognise the effort of the staff. It is so rewarding for us, as a team, to know that what we do makes a difference. We are delighted that Mom has become part of our family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Southcrest Nursing Home

What types of Care is Southcrest Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Southcrest Nursing Home have?

There are 18 Single Rooms and 11 Couples/Companion Rooms.

What are the Facilities & Services at Southcrest Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Southcrest Nursing Home to the centre of Redditch?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southcrest Nursing Home to verify any information. View our terms and conditions. Southcrest Nursing Home has an Basic Service - more info.