
Since being in Court House, she has flourished. The staff loves herMargot E(Sister of Resident/Service User)



Since being in Court House, she has flourished. The staff loves herMargot E(Sister of Resident/Service User)



Located in the spa town of Malvern, Court House Care Home provides convalescent, respite and palliative care for adults over the age of 18.
The team of care professionals are experienced in providing care for dementia, old age, physical disabilities, and for younger adults. They are committed to delivering high quality person-centred care that always prioritises the resident's requirements and preferences.
The home offers 60 single rooms, peaceful outdoor settings, and...
Care Provided by Court House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing and Chiropody Fee's are separate and not included in weekly fee's
The price(s) shown are provided by the care home. Contact Court House Care Home for full pricing details and T&Cs.
Contact Court House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Superior Care (Midlands) Ltd
- Private Owned
Person in charge
- Jane Brown(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1998
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (6)
Court House Care Home Reviews (71)
Court House Care Home has a Review Score of 8.7 (8.715) out of 10, based on 8 reviews in the last 2 years.
Over all time Court House Care Home has 71 reviews.
Staff are outstanding. The accomodation is very good and the food and drinks are good.
My brother and I would like to thank everyone at Court House Care Home for the loving care and attention given to our aunt who died in April. A very special mention to the carer who put flowers on our aunts grave and for all the love and care she gave to our aunty.
I have visited a friend on a nearly weekly basis for the last six years. He was very very seriously disabled and totally dependent for every bodily function. The staff listened to our requests and responded over time in finding better rooms, better wheelchair comfort - but always treated him with care, compassion and wonderful attention.
It is very happy - staff and residents! Very good activities coordinators. Facilities are updated on a regular basis keeping it safe for everyone.
This has been an excellent nursing home for Mum's temporary stay following a hospital discharge. Staff and facilities are impressive, friendly, with respectful care.
I have been very happy whilst being in the home and the staff have been kind and helpful. I do have trouble with losing things in the laundry.
Thank you for your kind comments regarding the staff and the home. To prevent residents losing clothes when they go to the laundry we are reviewing our process and investigating the purchase of small tags that are applied to the item of clothing clearly indicating which resident they belong to.
Excellent situation.
I like Holly Bush Unit the staff are excellent very caring. The food is great and I am being spoilt. I go shopping in Malvern and they look after me well.
Most things ok. The menu is monotonous especially sandwiches and ice cream. Decor in the room needs a refresh and spring clean. TV not useful, no daily visits by any activity staff. Had to provide own chair for the room, no drinking water in the room's tap. Caring/cleaning good as are nursing staff. Sink plug not fully fitted. Clothes storage very small. Rarely see new management. My bamboo canes have been removed from the garden so I don't know how I'll grow my sweet peas.
Thank you for your comments. Whilst the Manager and activity staff pop in to see you regularly, they can arrange for more regular meetings to discuss things with you if you wish, especially to go over the variety of choices available at each meal time. Maintenance have checked the TV and the sink...
From what I can see my mum's care is to a very good standard. The staff, although busy, are helpful and friendly. I am in my 60's and most of them seem quite young, but are happy in their work. I am ex-ambulance service and quite picky with care but my experience here, both this time and when my mum and dad were here has been good.
My mum spent her last 19 months in Beacon Unit. She could be difficult but the staff always treated her with respect, courtesy, and love, and allowed her to live her life her way, right to the end. I look back on my mum's last days and know that they were as good as they could possibly be and will always be grateful for that.
The staff - all of them - were great; very friendly and very supportive and always kept me informed.
I am very glad that I chose Court House for my mum.
Sadly my mother has now passed away. She lived in The Beacon Unit for 7 months. My family and I visited her weekly. Mum was very happy here and treated with utmost kindness as were we when we were visiting.
The staff became friends and were always happy to see us. Mum enjoyed all activities that took place.
To us, it is a loving, caring happy home.
I cannot praise the level of care provided by all members of staff highly enough. I'm regularly updated by phone or when I call in, on her condition, if she needs anything or if she had been visited by the doctor. So in all, I'm very happy with the level of care given to my mother.
It is difficult to rate some of the facilities as mum sadly passed away shortly after moving here. What I can say is that all the staff and management were exceptional during this time. We cannot fault the help and support given to us as a family.
During the many years, I have been visiting my ex-wife on a regular basis I have never had any cause to be dissatisfied with her wellbeing whilst at the home. The staff have always been very helpful and given the best care and attention to the residents that one could ask for. Although her feeding became very difficult, they showed the greatest patience and consideration as in all things. One member of staff read a great deal to her, and made sure she has a supply of 'talking books'.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
As a practising healthcare professional, I went on a personal recommendation made by a care manager when looking for a care home.
Court House was exceptional. Everyone from senior nursing staff to the cleaners treated my brother with the utmost dignity and respect. He was extremely happy at the home where he spent in final few months. All discussions were jointly made. I felt very cared for myself as well. Standards were excellent.
So sorry to hear of your loss, please accept our condolences. Thank you for your review it is lovely to hear that your brother was happy with us and that you also felt cared for and informed about everything.
I wish to express my sincere thanks for the great care and attention received at Court House Nursing Home. When I was a patient in Hollybush House from January 10th to March 10th this year, following a complex femur fracture, the doctors, nurses, physios, carers and caterers were excellent and I felt privileged to receive such help and kindness from everyone.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
Court House cared for my mum when she was moved to a nursing home for end of life care. The staff treated mum and our family with compassion, respect and dignity. We spent many hours daily with her and they ensured our comfort during this difficult time. There are no words to express our gratitude to all staff who cared for mum until she passed away.
Our condolences, thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and support provided, we appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
Following a fall in my garden on 30th Dec whereby I sustained a complex femur fracture of the left leg, after surgery, I was transferred to the care home on 10th Jan until 10th March for rehab, as I was non-weight-bearing on left leg for 8 weeks. From arriving on a stretcher at Court House, I was made welcome with warm friendly smiles and taken to a lovely bedroom with good view of the garden. All the nurses and carers both male and female were very good and kind including the activities coordinator and admin. Also laundry lady. The food was nutritious, wholesome and tasty.
Thank you for your lovely review. I am pleased that you enjoyed your stay at Court House and that you were happy with the home and their staff. The Bupa Customer Care Team.
I have spent the last 8/9 weeks in the Malvern/Hollybush unit in Court House. The care and attention I have received in Hollybush was exemplary. The caring staff, both male and female, are a credit to Bupa and the management here in Malvern.
Initially, I was transferred to another much closer home (not Bupa) - after a 3 day period, I made a request to return to Malvern. The experience was far from acceptable and the quality of care was non-existent.Court House is really first class. Thank you.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 11 Oct 2024
Court House Care Home in Malvern is pleased to announce the appointment of Anamaria Driment as its registered home manager. Her promotion follows more than three years of active service...
There are no upcoming events for Court House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Court House Care Home.
Accreditations
There are no accreditations posted yet for Court House Care Home.
Meet the Team (1)

“For me, kind care is recognising the needs of the individual and supporting Residents and their loved ones.”
Jane has gained a wealth of experience in providing care and support to elderly people, to enrich their lives, having worked in the sector for over 30 years. She is passionate about delivering the highest standards in care and quality of life for Residents.
Jane closely shares Superior's vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs, and is always keen to include the local community in life at Court House.
If you would like to find out more information about Court House, Jane has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Court House Care Home to verify any information. View our terms and conditions. Court House Care Home has an Enhanced Service -more info.