
Since being in Court House, she has flourished. The staff loves herMargot E(Sister of Resident/Service User)



Since being in Court House, she has flourished. The staff loves herMargot E(Sister of Resident/Service User)



Located in the spa town of Malvern, Court House Care Home provides convalescent, respite and palliative care for adults over the age of 18.
The team of care professionals are experienced in providing care for dementia, old age, physical disabilities, and for younger adults. They are committed to delivering high quality person-centred care that always prioritises the resident's requirements and preferences.
The home offers 60 single rooms, peaceful outdoor settings, and...
Care Provided by Court House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing and Chiropody Fee's are separate and not included in weekly fee's
The price(s) shown are provided by the care home. Contact Court House Care Home for full pricing details and T&Cs.
Contact Court House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Superior Care (Midlands) Ltd
- Private Owned
Person in charge
- Jane Brown(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1998
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (6)
Court House Care Home Reviews (71)
Court House Care Home has a Review Score of 8.7 (8.715) out of 10, based on 8 reviews in the last 2 years.
Over all time Court House Care Home has 71 reviews.
I was pleasantly surprised by the level of care and delighted by the friendliness and empathy of the staff throughout the facility.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The care and attention Mother received during her short stay at Court House Care Home was fantastic. The home was clean and fresh smelling. The staff friendly and supportive.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The staff in the home were very caring, helpful and attentive to provide all facilities required by my brother-in-law before he died.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
They always treated Mum with care, dignity and respect. The range of weekly activities available to residents is very wide and varied, so there is always something for a resident to look forward to participating in if they want to get involved. All these things, but especially the lovely staff, make Court House somewhere I would have no hesitation in recommending.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Staff very friendly, they never pass my door without a wave. Will miss the hubbub of the place, you feel you belong to a community. Would happily recommend the place to anyone.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Having spent several weeks at Court House the staff were very good to me. They looked after my every need and nothing was too much trouble for them. I was made to feel comfortable, the only comment I would make is that the meals/food some of them were not very good, could have been better. It was a happy atmosphere there, which was due to the staff making it so.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.
They took my father into care - when the alternative was hospital. They provided exceptional nursing care and attention when my father was very ill, and nursed him back to health - all within 2 hours notice.
Every single member of staff is incredibly helpful and caring - from the manager, nurses, through to carers, cleaners and restaurant staff. You know your parents are in safe and caring hands - with whatever level of professional nursing help is needed.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.
As a family we were so pleased the way they treated her, and anyone that visited her, nothing was too much trouble. I mean all the staff; from the tea lady, the cleaners, the office staff, and the carers and nurses.
It would have been impossible to have been anywhere else that was so friendly and professional in her final few weeks of her life.
Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.
Lovely staff, really lovely place. I had heard bad reviews before my mum went in there but I would recommend it to anyone, it was a great place. Thank you for all your care. Keep up the great work. It nice to know there are places you can put elderly people where they will get cared for.
My stay at the home was an extremely happy one. Having been restricted to a wheelchair because I had broken my ankle I was very reliant on the nursing and care staff. Nothing was too much trouble because I could not "weight bear" I had to be hoisted from place to place. They were very accommodating, sympathetic and always had a happy smile. They made my stay a very memorable one. Entertainment was laid on for those able to participate and spectators were also a part of it, we all had a good laugh, a great tonic. The only let down was the food; very bland and unappetising all I would say is a lot should be done to improve the situation big time! My thanks to all the staff.
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of the food served at one of our homes. We will discuss your feedback with the home’s manager to help them continually improve their service.
My father, suffering a terminal condition, was very well cared for in his final weeks. His pain was well controlled and the staff were always attentive: they developed a rapport with him, and the senior nurse was extremely professional in keeping us informed in detail about his condition. They helped all of us through a very difficult situation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 11 Oct 2024
Court House Care Home in Malvern is pleased to announce the appointment of Anamaria Driment as its registered home manager. Her promotion follows more than three years of active service...
There are no upcoming events for Court House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Court House Care Home.
Accreditations
There are no accreditations posted yet for Court House Care Home.
Meet the Team (1)

“For me, kind care is recognising the needs of the individual and supporting Residents and their loved ones.”
Jane has gained a wealth of experience in providing care and support to elderly people, to enrich their lives, having worked in the sector for over 30 years. She is passionate about delivering the highest standards in care and quality of life for Residents.
Jane closely shares Superior's vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs, and is always keen to include the local community in life at Court House.
If you would like to find out more information about Court House, Jane has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Court House Care Home to verify any information. View our terms and conditions. Court House Care Home has an Enhanced Service -more info.