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Court House Care Home

3-5 Court Road, Barnards Green, Malvern, Worcestershire WR14 3BU
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Since being in Court House, she has flourished. The staff loves herMargot E(Sister of Resident/Service User)
Court House Care Home, Malvern
Court House Care Home, Malvern
Court House Care Home, Malvern

Located in the spa town of Malvern, Court House Care Home provides convalescent, respite and palliative care for adults over the age of 18.

The team of care professionals are experienced in providing care for dementia, old age, physical disabilities, and for younger adults. They are committed to delivering high quality person-centred care that always prioritises the resident's requirements and preferences.

The home offers 60 single rooms, peaceful outdoor settings, and...  

Care Provided by Court House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£850 - £950£900 - £1,000
Residential Dementia Care£950 - £1,000£950 - £1,050
Nursing Care£1,000 - £1,100£1,000 - £1,100
Nursing Dementia Care£1,050 - £1,150£1,050 - £1,150

Hairdressing and Chiropody Fee's are separate and not included in weekly fee's

Contact Court House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jane Brown(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1998

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (6)

Court House Care Home Reviews (71)

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8.7

Court House Care Home has a Review Score of 8.7 (8.715) out of 10, based on 8 reviews in the last 2 years. Over all time Court House Care Home has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from Celia K (Daughter of Resident) published on 21 November 2016 Submitted via Postal Card
Overall Experience

I was pleasantly surprised by the level of care and delighted by the friendliness and empathy of the staff throughout the facility.

Reply from Rose Pickering, Customer Service Administrator at Court House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Trevor T (Son of Resident) published on 9 September 2016 Submitted via Postal Card
Overall Experience

The care and attention Mother received during her short stay at Court House Care Home was fantastic. The home was clean and fresh smelling. The staff friendly and supportive.

Reply from Jayne Duck, Customer Services Administrator at Court House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from M L (Sister-in-law of Resident) published on 22 August 2016 Submitted via Postal Card
Overall Experience

The staff in the home were very caring, helpful and attentive to provide all facilities required by my brother-in-law before he died.

Reply from Jayne Duck, Customer Services Administrator at Court House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Ian R (Son of Resident) published on 13 June 2016 Submitted via Website
Overall Experience
From the moment my Mum arrived she was made to feel welcome, so too were all of us who visited. The room was nothing extravagant but was of a decent size with all the important things to make a resident's time comfortable. The staff were simply fantastic. Attentive, chatty (my Mum can chat for ages) and at the end of their shift would pop their heads around the door to say goodbye - that really impressed Mum and made her feel valued by the staff.

They always treated Mum with care, dignity and respect. The range of weekly activities available to residents is very wide and varied, so there is always something for a resident to look forward to participating in if they want to get involved. All these things, but especially the lovely staff, make Court House somewhere I would have no hesitation in recommending.

Reply from Rose Pickering, Customer Service Administrator at Court House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Jean H (Friend of Resident) published on 26 May 2016 Submitted via Postal Card
Overall Experience

Staff very friendly, they never pass my door without a wave. Will miss the hubbub of the place, you feel you belong to a community. Would happily recommend the place to anyone.

Reply from Rose Pickering, Customer Service Administrator at Court House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Lilian B (Daughter of Resident) published on 18 May 2016 Submitted via Postal Card
Overall Experience

Having spent several weeks at Court House the staff were very good to me. They looked after my every need and nothing was too much trouble for them. I was made to feel comfortable, the only comment I would make is that the meals/food some of them were not very good, could have been better. It was a happy atmosphere there, which was due to the staff making it so.

Reply from Rose Pickering, Customer Service Administrator at Court House Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.

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Review from Jon (Son of Resident) published on 16 May 2016 Submitted via Postal Card
Overall Experience

They took my father into care - when the alternative was hospital. They provided exceptional nursing care and attention when my father was very ill, and nursed him back to health - all within 2 hours notice.

Every single member of staff is incredibly helpful and caring - from the manager, nurses, through to carers, cleaners and restaurant staff. You know your parents are in safe and caring hands - with whatever level of professional nursing help is needed.

Reply from Rose Pickering, Customer Service Administrator at Court House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

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Care / Support
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Review from David B (Son of Resident) published on 11 April 2016 Submitted via Postal Card
Overall Experience
My mother had to come into the home as she has lost the use of her legs. She was 94 and had her 95th birthday in there. The staff were amazing and made a real fuss of her on that day, making her a cake and singing happy birthday to her.
As a family we were so pleased the way they treated her, and anyone that visited her, nothing was too much trouble. I mean all the staff; from the tea lady, the cleaners, the office staff, and the carers and nurses.

It would have been impossible to have been anywhere else that was so friendly and professional in her final few weeks of her life.

Reply from Rachel Elliott, Customer Service Administrator at Court House Care Home

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.

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Review from Deborah (Daughter of Resident) published on 9 February 2016 Submitted via Website
Overall Experience

Lovely staff, really lovely place. I had heard bad reviews before my mum went in there but I would recommend it to anyone, it was a great place. Thank you for all your care. Keep up the great work. It nice to know there are places you can put elderly people where they will get cared for.

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Review from Linda (Resident / Service User) published on 7 February 2016 Submitted via Postal Card
Overall Experience

My stay at the home was an extremely happy one. Having been restricted to a wheelchair because I had broken my ankle I was very reliant on the nursing and care staff. Nothing was too much trouble because I could not "weight bear" I had to be hoisted from place to place. They were very accommodating, sympathetic and always had a happy smile. They made my stay a very memorable one. Entertainment was laid on for those able to participate and spectators were also a part of it, we all had a good laugh, a great tonic. The only let down was the food; very bland and unappetising all I would say is a lot should be done to improve the situation big time! My thanks to all the staff.

Reply from JW, ME at Court House Care Home

We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of the food served at one of our homes. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from Andrew W (Son of Resident) published on 3 December 2015 Submitted via Website
Overall Experience

My father, suffering a terminal condition, was very well cared for in his final weeks. His pain was well controlled and the staff were always attentive: they developed a rapport with him, and the senior nurse was extremely professional in keeping us informed in detail about his condition. They helped all of us through a very difficult situation.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 11 Oct 2024

    Court House Care Home in Malvern is pleased to announce the appointment of Anamaria Driment as its registered home manager. Her promotion follows more than three years of active service...

Upcoming Events

There are no upcoming events for Court House Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Court House Care Home.

Accreditations

There are no accreditations posted yet for Court House Care Home.

Meet the Team (1)

Jane Brown
Jane BrownJob Title:Home ManagerJoined: 2026

“For me, kind care is recognising the needs of the individual and supporting Residents and their loved ones.”

Jane has gained a wealth of experience in providing care and support to elderly people, to enrich their lives, having worked in the sector for over 30 years. She is passionate about delivering the highest standards in care and quality of life for Residents.

Jane closely shares Superior's vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs, and is always keen to include the local community in life at Court House.

If you would like to find out more information about Court House, Jane has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Court House Care Home to verify any information. View our terms and conditions. Court House Care Home has an Enhanced Service -more info.