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Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, Worcestershire B48 7BS
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A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)
Grosvenor House, Birmingham
Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)
Grosvenor House, Birmingham
good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)
Grosvenor House, Birmingham

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.

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Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Nursing Care£1,350 - £1,600£1,350 - £1,600

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mercy Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (320)

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10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years. Over all time Grosvenor House has 320 reviews.

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Showing 320 reviews matching selected criteria
Review from R N (Daughter of Resident) published on 18 January 2017 Submitted via Review Postal Card
Overall Experience

Really homely feel, all carers know the residents well and respond respectfully to their needs. Activities are excellent and stimulate residents on various levels. Nursing staff listen effectively and actively respond to needs/concerns of family whether actual or perceived - really well run - communications are efficient administrators are really professional.

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Review from J W (Daughter of Resident) published on 5 January 2017 Submitted via Review Postal Card
Overall Experience
I moved my mum to this nursing home in October 2016 as I was not pleased with the care at a previous nursing home.
All the staff, activity coordinator, kitchen staff, nursing staff - everyone, are always cheerful, helpful and show care and respect for the residents as well as their visitors.

The nursing home itself has a 'homely' air rather than institutional. Whatever time of day I visit there is always someone to talk to, to see how my mother has been in herself.

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Review from Denise C (Daughter of Resident) published on 29 December 2016 Submitted via Review Postal Card
Overall Experience
Mum has been at Grosvenor House for just over 3 months. There were a few teething problems whilst mum got used to the change and the staff got used to mum.
Any problems or feedback has been addressed promptly.

I am very happy that mum is treated well and cared for to a very high standard would not hesitate to recommend.

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Review from Frances L (Daughter of Resident) published on 21 December 2016 Submitted via Review Postal Card
Overall Experience

Grosvenor House has a lovely feel, the staff are all caring and provide consistently good quality care to all residents. I have observed them dealing with awkward residents with patience and good humour. The food is exceptionally good and a choice is always given. I cannot think of anywhere in the country better.

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Review from Colin G (Son of Resident) published on 21 December 2016 Submitted via Review Postal Card
Overall Experience

My mother has been here for a few years and I have to say she could not be in a better place. The staff who work here are very friendly, kind and very professional in every way. They look after my mums needs very well, the food is 1st class and the care is superb.

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Review from Maureen H (Wife of Resident) published on 15 December 2016 Submitted via Review Postal Card
Overall Experience

The care home was happy to take my husband at fairly short notice, knowing that he needed "end of life care". He was not able to participate in group activities but all staff were understanding and caring and engaged him in conversation at very frequent intervals. The attitude of staff was attentive and helpful, certain staff particularly so. He could not eat much so a lot of effort went with tempting him with food he might like and going out of their way to get things for him. He was made as comfortable as possible but his condition meant it was difficult to him.

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Review from Deena H (Niece of Resident) published on 25 November 2016 Submitted via Website
Overall Experience

Very pleasant atmosphere, always made to feel welcome. Staff and management extremely helpful and approachable. We as a family are very happy with the care and attention our uncle receives. He has settled in very well.

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Review from Joanne P (Daughter of Resident) published on 7 July 2016 Submitted via Review Postal Card
Overall Experience

The staff are always courteous and look after my father like he is one of the family, always with dignity and kindness the home is always spotless. They cater for all of my father's needs even when he can be awkward and he loves the food. Putting my father in a home was one of the most difficult decisions, as a family, have ever had to make and we are so pleased we chose this home as we know he is well, happy and completely cared for. It is a weight from our shoulders- thank you.

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Review from Stanley E (Brother of Resident) published on 5 July 2016 Submitted via Review Postal Card
Overall Experience

My sister is very happy in Grosvenor House and is well looked after by the very caring staff. As older brother the care given to my sister does take a lot of worry from myself.

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Review from Trevor B (Son of Resident) published on 5 July 2016 Submitted via Review Postal Card
Overall Experience

Clean and tidy home, just about the right amount of residents. Friendly staff.

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Review from Sue R (Daughter of Resident) published on 22 March 2016 Submitted via Review Postal Card
Overall Experience

At a very challenging time having mum put into care, the staff have made it a very good experience for mum and the whole family. Mums general wellbeing has improved immensely since being cared for by all the staff at Grosvenor House. We as a family have always been made very welcome at any time and are always available to talk to. We could not wish for mum to be in a better place.

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Review from Chris (Son of Resident) published on 29 January 2016 Submitted via Review Postal Card
Overall Experience

My mother moved to Grosvenor House mid December 2015. Sadly she has recently passed away but the few weeks she lived at Grosvenor House she was happy and treated with love, respect and dignity. The staff cared and loved her until the end and ensured she was comfortable in her last hours. Thank you to everyone we couldn't have asked for more.

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Review from Peter H (Cousin of Resident) published on 27 January 2016 Submitted via Review Postal Card
Overall Experience

Finding a suitable home is difficult and partly luck. First impressions of Grosvenor was of a well run and maintained facility. All the staff wore smart uniforms and there was a general atmosphere of contentment. I was met by a lady who immediately established a welcome feeling of rapport. I was left alone in the lounge where I spoke to several residents having an art lesson. They were all most complimentary about their care and all gave me the impression of being well stimulated. The nursing care, what I have seen has been of an exemplary standard. Absolutely nothing is too much trouble for visitors and residents alike. Every person is treated individually. I feel so lucky that my relative can finish her days in such a wonderful atmosphere.

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Review from Gail H (Niece of Resident) published on 8 January 2016 Submitted via Review Postal Card
Overall Experience

I have found the home to be very well run. The staff are very professional and friendly. My family and I are always made to feel welcome no matter what time we arrive. The staff work really hard to try and treat residents as individuals with their own needs. Well done.

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Review from J K (Daughter of Resident) published on 22 December 2015 Submitted via Review Postal Card
Overall Experience

My mothers been in Grosvenor House since my father died 18 months ago. I find the care and support given to my mother is excellent. Nothing is too much trouble and myself and husband are always made to feel very welcome. We can also visit at any time which I find very good. The activities provided are very good and they try to get my mother involved. Food always looks very nice.

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Review from D C (Resident / Service User) published on 10 December 2015 Submitted via Review Postal Card
Overall Experience
Everyone is so thoughtful and caring. The home is clean and well organised. Care is given to every aspect of the residents life from excellent nursing to interests and entertainment. All done in a very caring, thoughtful way.
I have observed the staff in all situations with people varying physical problems and dispositions and each one has been very patient with them throughout.

I highly recommend this home and it really is a home to anyone.

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Review from Susan H (Daughter-in-law of Resident) published on 11 November 2015 Submitted via Review Postal Card
Overall Experience

I would highly recommend Grosvenor House, both staff and management were extremely helpful with my mother-in-law and our family. Food is excellent. Cleanliness is up to a very high standard.

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Review from Susan R (Daughter of Resident) published on 21 September 2015 Submitted via Review Postal Card
Overall Experience

From the first day we have all been welcomed and made to feel at home. Our mother is having the best care that she could possibly get from all the staff at Grosvenor House. We are updated daily and have seen a big improvement in mums condition since being admitted. We could not be happier with the care she is receiving.

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Review from Carol L (Daughter of Resident) published on 4 September 2015 Submitted via Review Postal Card
Overall Experience

Staff polite and cheerful. Place clean. Mom kept very clean. She seems very happy here.

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Review from Marion S (Daughter of Resident) published on 17 July 2015 Submitted via Website
Overall Experience

My father came to live at Grosvenor House for end of life care, so some aspects of life there were not applicable to him. The staff were very attentive without being intrusive, enabling him to pass the last weeks of his life peacefully and as comfortably as possible. A high level of support was offered to us, his family, at such a difficult time. My mother has said that she would be very happy to live at Grosvenor House should the need for assisted living arise.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Grosvenor House
  • 30 Jan 2026Recipient: Spring View Care Ltd
  • 31 Jan 2025Recipient: Grosvenor House

Accreditations

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