
A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.
At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.
Care Provided by Grosvenor House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grosvenor House for full pricing details and T&Cs.
Contact Grosvenor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Spring View Care Ltd
- Private Owned
Person in charge
- Mercy Johnson (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Open 24 x 7 for visiting relatives / friends
Parking
- Car park on-site
Grosvenor House Reviews (320)
Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years.
Over all time Grosvenor House has 320 reviews.
It's such a homely place and other residents made us feel welcome.
Your staff are totally dedicated to the people in their care and so friendly to us all.
I've worked as a carer for 33 years and I know how hard this job is.
Well done to all your staff, I hope you're proud of them, as you should be.
On visiting, I find this home clean and tidy, very friendly staff, always smiling on arrival.
In addition to providing care for my wife, the staff are most helpful to me when visiting.
I get treated very well. All my needs are catered for. My husband dines with me at times which is very nice.
My family would like to express their gratitude to all the staff at Grosvenor House for the excellent care and health updates we had when they looked after our father. In the short time he was there, they treated him with as much dignity as they could. He was kept clean, comfortable, well fed and socialised. The rooms are airy, spacious and you can make them as homely as you like. We were so glad to find our father such a caring environment. The staff are so polite, friendly and professional.
Since entering the home in June 2018 all mother's comments have been positive. When visiting all the staff are welcoming and helpful.
Very good care home. Good food. Well looked after, very friendly staff. Would recommend to others.
The staff go out of their way to speak and help you in any way. The home is clean, homely and relaxed. Mom is always clean, comfortable and well looked after. The staff are really professional and I would recommend this home to anyone who wants their loved one in a caring environment.
My Dad has been in here for a few weeks now after a long stay in hospital. He has been washed and dressed and out of bed when he has felt able to. The staff have really looked after him and us as worried family members. The staff and deputy manager have always been very supportive to myself and my mom and have answered any questions or concerns that we have had regarding my dad and his stay. We have been put at ease by them knowing that my dad is safe and well looked after. They have always contacted my mom if there has been any issues regarding my dad. All staff are very professional and understanding to the needs of my dad. The home is situated in a calm and relaxing part of Alvechurch and the grounds are lovely and have plenty of gardening activities for all residents to do i.e. growing own vegetables for the home to use. The bedrooms are homely and decorated to a high standard.
I would definitely recommend this home to people.
Mom visited for 10 days respite care. Service was second to none. On arrival, a member of the nursing team went through Mom's medical needs (which are complex) and routine thoroughly - this filled us with confidence. We were never concerned about Mom's wellbeing as we were able to visit/call anytime and staff handled matters as they arose without the need to consult with us. Mom was sad to leave in the end and referred to her visit as a holiday.
the atmosphere is welcoming and certainly, the residents are very lucky to have this place.
The home is small - 22 residents. It is personalised as only a small turnover of staff with many staff being there long-term and local. Directors and nursing staff are good listeners and requests are immediately attended to. The dignity of everyone is evident and new residents are accepted as part of the group. The coordinator of activities es excellent and is able to adjust levels as needed and takes small groups who are interested whilst others are dozing!
It is fair to say that without the care, support, compassion and love of all members of the team, the last few weeks would have been far more difficult for the patient and for us, her children.
A truly professional team, which we would recommend to anyone.
My mother was transferred from a long stay in hospital with end of life medication. I chose Grosvenor House from those I have been given because I immediately saw the friendliness and real care that come from all staff towards the wellbeing of both residents and visitors. My mom received attentive nursing in a pleasant and calm environment, this gave me great confidence when I live so far away. My moms passing is being dealt with, with compassion which again, is very much appreciated.
The place is very clean and well set out.
The meals are excellent and they take absolute top level care of their residents.
I am very happy with Grosvenor House and its facilities, staff and cost.
Staff are always friendly, caring and efficient - they always look happy to be there. Aunt has been so well looked after to the point she will be leaving soon and going home! Well done everyone - you have been great x
I have to say that I found the whole process, from my enquiring onwards, very positive, helpful and reassuring.
During my father in law's stay at Grosvenor House, I was present for long periods and he received nothing but care and kindness, delivered in a homely but efficient manner.
I was particularly impressed by the fact that in the first few days the owner visited us and introduced himself and all the staff similarly introduced themselves.
He was bedridden and therefore unable to participate in the activities and unfortunately too deaf to hear the rousing musical afternoons, but he did enjoy the view from the window, the lovely food and especially the puddings.
In my opinion and experience, since my mother became a resident here in February 2017, we have always found the staff to be very friendly and attentive. The management team are accessible at all times and will address any issues immediately and effectively. Also, some of the team are available for nursing duties as well as administration. The home is set in beautiful grounds, beautifully decorated with stylish furnishings. Lovely home-cooked food and very clean, spacious surroundings, light and airy. A very calm welcoming home. Highly recommended.
Since she has been there she has been treated with respect and dignity by friendly, caring and helpful staff.
There is always someone on hand to talk to.
The food is excellent and no one could care for her better.
We visit three/four times per week and every time we visit she praises the care she is receiving.
Last time I visited she looked so well I cannot believe she is there for end of life care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor House.
There are no upcoming events for Grosvenor House.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Grosvenor House
- 30 Jan 2026Recipient: Spring View Care Ltd
- 31 Jan 2025Recipient: Grosvenor House
Accreditations
There are no accreditations posted yet for Grosvenor House.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House to verify any information. View our terms and conditions. Grosvenor House has an Enhanced Service -more info.
