
A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.
At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.
Care Provided by Grosvenor House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grosvenor House for full pricing details and T&Cs.
Contact Grosvenor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Spring View Care Ltd
- Private Owned
Person in charge
- Mercy Johnson (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Open 24 x 7 for visiting relatives / friends
Parking
- Car park on-site
Grosvenor House Reviews (320)
Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years.
Over all time Grosvenor House has 320 reviews.
This is a well-run care home, with friendly and helpful staff. The house and gardens provide a good environment, with suitable spaces and rooms for residents and visitors. There are good activities, especially the animals, reminiscence sessions, and activities tailored to the current season. There are some trips out, but would be better if more were organised in the spring and summer. Overall, a very good nursing home.
Helpful caring staff.
Consideration shown to all our family and support if we needed any.
Excellent in all aspects.
Grosvenor House is a beautiful building and a very special place to live. The staff are very warm and welcoming and there is nothing they won't do to help residents live their lives to the full. My dad has recently moved there and has settled in very quickly. We are very happy in every way, from the excellent food, his warm and comfortable room, the management team making everything run smoothly and knowing his needs are more than met every day, with dignity and pride.
This is the first time I have had to use care facilities for any member of the family. I was pleasantly surprised to find out how good the care home was. Exceeded all my expectations.
The home was spotless. Although my wife is NBM, comments from other residents suggest that the food is wonderful.
My mother has been here for over a year now. She has stated she is very happy here and appreciative of the care she is receiving.
They have dealt so well with her pains that she has, thank you.
She settled so well which we never thought she would.
Well done to you all.
My lovely mom moved into Grosvenor House at the end of June after 6 months of trauma and instability in the care system. From day one, the Management, Nurses and Carers at Grosvenor House have been wonderful in looking after mom, ensuring that she receives the best quality care. All of the staff are welcoming to all visitors and have displayed kindness and compassion in dealing with mom's advanced dementia and she has settled in well. In my profession, I have visited many care homes, and I have to say, Grosvenor House is one of the best that I have seen. This has been a very difficult time for all our family and we have only managed to come to terms with mom's situation, because of the wonderful environment where she now lives.
I could not have asked for better care for my nan. She has been treated wonderfully as have we her relatives. The staff are amazing very compassionate and respectful. It feels like one big family. The home itself is incredible. Everyone that visits comments on how beautiful it is. Very clean smells lovely and beautiful grounds. Nans room was everything we wished for before walking through the door. Nan herself has said she couldn't have asked for better.
My Great aunt, although very unwell enjoyed her time on the whole. She described the food as excellent and the activities and care met her needs.
Everybody at the care home is very helpful and courteous. Nothing is too much trouble. Always keeping us advised.
My dad was looked after extremely well and all of the staff are amazing and very caring. Cannot rate them highly enough.
My relative has been a resident for more than twelve years and has received excellent care and support during this time.
The care home is well run and the staff are always talking to and encouraging the residents who they seem to look after extremely well. As far as possible they try to accommodate any requests whether from the occupants or relatives/visitors and they are always welcoming and pleasant.
We looked at several nursing homes before visiting this home and as soon as we entered the home we knew it was the right one. We were greeted by the deputy manager, who was friendly and very informative. We were so happy when she said that they had a space. My father only spent 2 weeks in the home before he died but everyone was so kind to him in that time. The staff were always happy and friendly and he was treated with respect. He was in during December when there were so many activities going on that the residents seemed to really enjoy. The residents were all happy and friendly and relatives all spoke highly of the care that they had observed. During the last day of his life, the level of care provided to both my father and my family was second to none. Nothing was too much trouble and they made us feel really supported. My dad died peacefully in very calm surroundings and my family and I will forever be grateful.
Obviously, when people become resident at a nursing home it is not always their choice and they have often lost their homes. It is a major transition but with the level of care and understanding of the staff we feel as a family, including mum, that we made the right choice in choosing Grosvenor House.
He has only been there a short time but he has settled in quickly and he is very happy with everything.
My uncle has only been there for a short while but he's happy with the carers and with the room. He joins in with the activities and has a laugh with the staff.
I recommend their care and service without reservation.
The staff have been excellent They have provided caring support and ensured my Mom is settled and happy. The home is very clean and in a lovely setting. All the staff are friendly and helpful and family are always made welcome. As a family, we are happy knowing our Mom is being well cared for and I would highly recommend this home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor House.
There are no upcoming events for Grosvenor House.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Grosvenor House
- 30 Jan 2026Recipient: Spring View Care Ltd
- 31 Jan 2025Recipient: Grosvenor House
Accreditations
There are no accreditations posted yet for Grosvenor House.
Meet the Team (0)
There are no Team Members posted yet.
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