
A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.
At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.
Care Provided by Grosvenor House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grosvenor House for full pricing details and T&Cs.
Contact Grosvenor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Spring View Care Ltd
- Private Owned
Person in charge
- Mercy Johnson (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Open 24 x 7 for visiting relatives / friends
Parking
- Car park on-site
Grosvenor House Reviews (320)
Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years.
Over all time Grosvenor House has 320 reviews.
I could not wish for my sister to be looked after in a better environment. On all of my visits staff have always shown a caring approach and have done everything to make my sister comfortable, I have nothing but complete admiration for their dedication on a personal note. I have found all staff to be both friendly and sympathetic.
I can't thank the staff enough for the care they gave Dad. The care is first-class. I would highly recommend this home to anyone. My husband has already booked my bed!
Well received, made us feel welcome. Nothing is too much trouble. Looking after my husband very well.
Dad has only been here for three days but the care he has received is second to none. Thank you!
My husband has been at the home for over two years. I've never had any faults with the care and the carers, he is always clean and well-shaven. I know he is well cared for and as his wife, it means a lot.
A magnificent house in pleasant green surroundings. After several visits, my question is 'Would I be happy to live here myself?'. The answer is a resounding yes!
My experience has been satisfactory. No reason to complain and if the circumstances should arise, I would be quite happy to stay there.
My partner had been at Grosvenor House for just under a year but sadly passed away at Easter. As a person who was always active, he didn't understand why he was there needing care. From my point of view, he was well looked after, always clean and well presented and as happy as he could be under the circumstances. Everyone, including the non-care staff, are very friendly and do the very best for the residents.
My husband was beautifully looked after and the staff were always kind and helpful. A very sad and stressful time was made as good as it could be. Thank you.
Everybody has been truly excellent. They have been kind, patient and respectful. At all times they have been very accommodating regarding visiting. Dad had a number of different physical conditions and must have been very demanding but the staff have been brilliant and it has been of great comfort to us that he came to Grosvenor House. A big thank you to everybody.
Dad's care has been excellent from the first day he arrived at Grosvenor House until he sadly died. The staff have shown so much compassion to both Dad and ourselves. We spent the whole night with dad before he died and the staff looked after us with coffee/tea and biscuits. I just can't praise Grosvenor House highly enough. Thank you for everything.
We had an emergency crisis with my 95-year-old father. I called and spoke with the admin and she was wonderful, nothing was too much trouble. They accepted my father at a moment's notice and really did take great care of him. The food was first-class and the entertainment coordinator and the nursing staff were just brilliant. He looked ten years younger when they had finished with him. I feel sure I'll be calling on their services again! Great job!
All the staff are fab.
The care my mother received at Grosvenor House was fantastic. The team are lovely and they gave my mother her dignity in very difficult circumstances. I have no hesitation in recommending Grosvenor House to anyone looking for care.
My mother was a resident at Grosvenor House from the end of December 2021 until she sadly passed away on Friday 18th March 2022. The staff were always very welcoming and extremely helpful and looked after my mom so well during her time with them. She was 92-years-old and I know she couldn't have been the easiest patient to deal with as she was so devastated at the loss of her independence which she valued so much but everyone was so patient and caring in their approach. I just wanted to take the opportunity to thank all of the staff for making her last few weeks so comfortable and I would recommend this care home to everyone who is looking for similar care in this area.
I found Grosvenor House extremely clean and welcoming. My mam had been staying there since May last year. All of the staff are very friendly, patient and give excellent care. I was always kept informed of anything that Mam was going through with her health, or if she needed anything. The food was also excellent. She loved the cooking and meals there. Her room was really nice, always clean, fresh and really well equipped. She was treated with dignity and respect at the end. They probably can't do the same activities at the moment due to Covid, but they work hard to keep everyone safe. I wouldn't have had Mam anywhere else.
Our mom was looked after by the staff at Grosvenor House until her death in February 2022. Since the end of May 2021, she has been well cared for. The staff were very kind especially as she was often frightened of being on her own and unhappy since her illness and the death of my dad. They kept us informed and helped us care for her. We felt she was safe. The food was very good. The accommodation is excellent and very clean.
Mum has been a resident in Grosvenor House for two years. I have found the staff and management care to be excellent throughout these challenging Covid times. Would recommend the home to anyone looking for residential and nursing care.
My husband has been in Grosvenor House since January this year. I have never heard a word of complaint about the staff, the food, which he said is very good with a choice at every meal. The care that he gets is first-class. I couldn't wish for him to be anywhere else.
My father spent only a short time at Grosvenor House but during his stay here he received excellent care. The staff were very friendly and caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor House.
There are no upcoming events for Grosvenor House.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Grosvenor House
- 30 Jan 2026Recipient: Spring View Care Ltd
- 31 Jan 2025Recipient: Grosvenor House
Accreditations
There are no accreditations posted yet for Grosvenor House.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House to verify any information. View our terms and conditions. Grosvenor House has an Enhanced Service -more info.
