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Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, Worcestershire B48 7BS
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A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)
Grosvenor House, Birmingham
Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)
Grosvenor House, Birmingham
good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)
Grosvenor House, Birmingham

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.

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Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Nursing Care£1,350 - £1,600£1,350 - £1,600

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mercy Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (320)

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10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years. Over all time Grosvenor House has 320 reviews.

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Showing 320 reviews matching selected criteria
Review from Peter H (Brother of Resident) published on 20 September 2022 Submitted via Postal Card
Overall Experience

I could not wish for my sister to be looked after in a better environment. On all of my visits staff have always shown a caring approach and have done everything to make my sister comfortable, I have nothing but complete admiration for their dedication on a personal note. I have found all staff to be both friendly and sympathetic.

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Review from P W (Daughter-in-law of Resident) published on 5 July 2022 Submitted via Postal Card
Overall Experience

I can't thank the staff enough for the care they gave Dad. The care is first-class. I would highly recommend this home to anyone. My husband has already booked my bed!

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Review from Maureen R (Wife of Resident) published on 5 July 2022 Submitted via Postal Card
Overall Experience

Well received, made us feel welcome. Nothing is too much trouble. Looking after my husband very well.

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Review from Steven W (Son of Resident) published on 4 July 2022 Submitted via Postal Card
Overall Experience

Dad has only been here for three days but the care he has received is second to none. Thank you!

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Review from Daphne P (Wife of Resident) published on 2 July 2022 Submitted via Postal Card
Overall Experience

My husband has been at the home for over two years. I've never had any faults with the care and the carers, he is always clean and well-shaven. I know he is well cared for and as his wife, it means a lot.

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Review from Tim L (Brother of Resident) published on 1 June 2022 Submitted via Postal Card
Overall Experience

A magnificent house in pleasant green surroundings. After several visits, my question is 'Would I be happy to live here myself?'. The answer is a resounding yes!

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Review from C L (Sister-in-law of Resident) published on 1 June 2022 Submitted via Postal Card
Overall Experience

My experience has been satisfactory. No reason to complain and if the circumstances should arise, I would be quite happy to stay there.

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Review from Linda P (Partner of Resident) published on 26 May 2022 Submitted via Postal Card
Overall Experience

My partner had been at Grosvenor House for just under a year but sadly passed away at Easter. As a person who was always active, he didn't understand why he was there needing care. From my point of view, he was well looked after, always clean and well presented and as happy as he could be under the circumstances. Everyone, including the non-care staff, are very friendly and do the very best for the residents.

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Review from Catharine R (Wife of Resident) published on 17 May 2022 Submitted via Postal Card
Overall Experience

My husband was beautifully looked after and the staff were always kind and helpful. A very sad and stressful time was made as good as it could be. Thank you.

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Review from Ashley O (Son of Resident) published on 3 May 2022 Submitted via Postal Card
Overall Experience

Everybody has been truly excellent. They have been kind, patient and respectful. At all times they have been very accommodating regarding visiting. Dad had a number of different physical conditions and must have been very demanding but the staff have been brilliant and it has been of great comfort to us that he came to Grosvenor House. A big thank you to everybody.

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Review from Michelle O (Daughter of Resident) published on 3 May 2022 Submitted via Postal Card
Overall Experience

Dad's care has been excellent from the first day he arrived at Grosvenor House until he sadly died. The staff have shown so much compassion to both Dad and ourselves. We spent the whole night with dad before he died and the staff looked after us with coffee/tea and biscuits. I just can't praise Grosvenor House highly enough. Thank you for everything.

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Review from G R (Son of Resident) published on 3 May 2022 Submitted via Postal Card
Overall Experience

We had an emergency crisis with my 95-year-old father. I called and spoke with the admin and she was wonderful, nothing was too much trouble. They accepted my father at a moment's notice and really did take great care of him. The food was first-class and the entertainment coordinator and the nursing staff were just brilliant. He looked ten years younger when they had finished with him. I feel sure I'll be calling on their services again! Great job!

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Review from Andrew T (Son of Resident) published on 23 March 2022 Submitted via Postal Card
Overall Experience

All the staff are fab.

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Review from Jane T (Daughter of Resident) published on 23 March 2022 Submitted via Postal Card
Overall Experience

The care my mother received at Grosvenor House was fantastic. The team are lovely and they gave my mother her dignity in very difficult circumstances. I have no hesitation in recommending Grosvenor House to anyone looking for care.

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Review from David R (Son of Resident) published on 23 March 2022 Submitted via Website
Overall Experience

My mother was a resident at Grosvenor House from the end of December 2021 until she sadly passed away on Friday 18th March 2022. The staff were always very welcoming and extremely helpful and looked after my mom so well during her time with them. She was 92-years-old and I know she couldn't have been the easiest patient to deal with as she was so devastated at the loss of her independence which she valued so much but everyone was so patient and caring in their approach. I just wanted to take the opportunity to thank all of the staff for making her last few weeks so comfortable and I would recommend this care home to everyone who is looking for similar care in this area.

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Review from Yvette D (Daughter of Resident) published on 10 March 2022 Submitted via Postal Card
Overall Experience

I found Grosvenor House extremely clean and welcoming. My mam had been staying there since May last year. All of the staff are very friendly, patient and give excellent care. I was always kept informed of anything that Mam was going through with her health, or if she needed anything. The food was also excellent. She loved the cooking and meals there. Her room was really nice, always clean, fresh and really well equipped. She was treated with dignity and respect at the end. They probably can't do the same activities at the moment due to Covid, but they work hard to keep everyone safe. I wouldn't have had Mam anywhere else.

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Review from M D (Daughter of Resident) published on 18 February 2022 Submitted via Postal Card
Overall Experience

Our mom was looked after by the staff at Grosvenor House until her death in February 2022. Since the end of May 2021, she has been well cared for. The staff were very kind especially as she was often frightened of being on her own and unhappy since her illness and the death of my dad. They kept us informed and helped us care for her. We felt she was safe. The food was very good. The accommodation is excellent and very clean.

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Review from A P (Son of Resident) published on 10 February 2022 Submitted via Postal Card
Overall Experience

Mum has been a resident in Grosvenor House for two years. I have found the staff and management care to be excellent throughout these challenging Covid times. Would recommend the home to anyone looking for residential and nursing care.

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Review from S R (Wife of Resident) published on 21 January 2022 Submitted via Postal Card
Overall Experience

My husband has been in Grosvenor House since January this year. I have never heard a word of complaint about the staff, the food, which he said is very good with a choice at every meal. The care that he gets is first-class. I couldn't wish for him to be anywhere else.

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Review from Helen C (Daughter of Resident) published on 14 January 2022 Submitted via Postal Card
Overall Experience

My father spent only a short time at Grosvenor House but during his stay here he received excellent care. The staff were very friendly and caring.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Grosvenor House
  • 30 Jan 2026Recipient: Spring View Care Ltd
  • 31 Jan 2025Recipient: Grosvenor House

Accreditations

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Meet the Team (0)

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