Search...

Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, Worcestershire B48 7BS
Spring View Care Ltd Logo
Top 20 care home certificate
Jobs
Grosvenor House logo
A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)
Grosvenor House, Birmingham
Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)
Grosvenor House, Birmingham
good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)
Grosvenor House, Birmingham

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.

Loading travel time

Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Nursing Care£1,350 - £1,600£1,350 - £1,600

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mercy Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (320)

Submit a Review
10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years. Over all time Grosvenor House has 320 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Grosvenor House
Loading...
Showing 320 reviews matching selected criteria
Review from A P (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

Very pleased with the care and attention my mother received. Lovely bright clean room. Good food. Plenty of activities. A special thank you to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K F (Niece of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience
I can not fault the care my auntie is getting. The staff are absolutely amazing, so kind and friendly and always so welcoming.

I would highly recommend Grosvenor House nursing home to anyone who's family member needs a care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia L (Resident / Service User) published on 10 February 2023 Submitted via Postal Card
Overall Experience

My experience has been good. I took some time to settle in residential care but soon settled fairly happily. The room is warm and comfortable and I have been able to put a number of personal effects to make it homely - encouraged by members of staff. When requested every attempt is made to accommodate personal tasks wherever possible regarding meals etc. Altogether, I am more than satisfied.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kenneth C (Brother of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

The home is caring, attentive and friendly. There is a good feeling here and I believe the food is very good. My sister has been well cared for and the staff are very kind and do their jobs thoroughly and with a smile. The overall accommodation is very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet T (Sister-in-law of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

A well-organised home where clients are looked after exceptionally well, could not wish for a better place for my sister-in-law to be. She is always happy being there. The staff will go the extra mile to help and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K J (Son of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

What a lovely home, my mom is so happy and enjoys all the activities and care that is given throughout the day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah W (Daughter of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

I cannot praise this home enough. The staff are wonderful and have been amazing in caring for my dad. I am eternally grateful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V A (Cousin of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

Very friendly. Our cousin enjoys his time here, staff are always happy to sit and chat to us all. 10 out of 10, would be happy to come here myself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kenneth A (Cousin of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

There is always a welcome when we arrive at the home, my cousin always seems very content and is well looked after. The staff are like one big happy family and are always attentive to the residents and more than happy to talk to us about our cousin.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David B (Son of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

Excellent place and friendly people. I was impressed with the professionalism of the staff and the generosity of the administration. The quality of care is much more than American care facilities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue S (Daughter of Resident) published on 28 December 2022 Submitted via Website
Overall Experience

Brilliant staff team, in choosing this home for Mum we looked at a number of options, we chose Grosvenor House as the staff team were really friendly. This has been our experience on every visit. In particular, the member of staff who provides an excellent entertainment programme using both internal and external resources, this has included visiting singers, a Pantomime, and making Christmas decorations all with energy, a creative flair and a smile. Another member of staff in particular also has always gone out of his way to help us he always has a smile and a great personality with both Mum and all the other residents. Choosing a care home is never something you want to do, but from our experience, you can choose Grosvenor House with confidence that your relative will get the best possible care from this home and the amazing staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Mark E (Grandson of Resident) published on 27 December 2022 Submitted via Postal Card
Overall Experience

Amazing, thank you to everyone especially the carer for all your help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P A (Niece of Resident) published on 23 December 2022 Submitted via Postal Card
Overall Experience

I have always been very pleased with the care my aunt has received at the home. The staff are very friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C E (Granddaughter of Resident) published on 23 December 2022 Submitted via Postal Card
Overall Experience

I'm overwhelmed how kind and caring the staff are. The attention to the patients is amazing, caring for all their individual needs. A special mention for one member of staff in particular who knows exactly how to bring a smile to everyone in the room. Thank you so much to all the staff for the fantastic job they do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sam J (Son of Resident) published on 9 December 2022 Submitted via Postal Card
Overall Experience

All the staff at Grosvenor House are amazing looking after my mum. they are so attentive and caring. We could not be happier with all the activities they partake in. The staff are always so welcoming and will do anything for her. I would not hesitate to recommend Grosvenor House to anyone. A genuine 10/10. Thank you to everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Sister-in-law of Resident) published on 23 November 2022 Submitted via Postal Card
Overall Experience

A lovely nursing home - all the staff are very caring and helpful. We were so lucky there was a beautiful room free for my sister-in-law. Thank you, everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vanessa B (Daughter of Resident) published on 23 November 2022 Submitted via Postal Card
Overall Experience

Thank you so much for the excellent care and support you showed to our father and to us as a family. We were always greeted with a smile and regularly updated on our father's health and well-being. He was quite poorly when he arrived at Grosvenor House, as he had been recovering from a recent fall - and our experience was a positive and helpful one. The staff were all very pleasant and swift to attend if we needed help or care for Dad - the kitchen staff were very accommodating with his dietary needs too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nigel J (Son of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience

The staff and service were excellent and we could not have asked for more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R F (Son-in-law of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience

Very welcoming, polite and cheerful. Nothing is any trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wayne S (Son-in-law of Resident) published on 18 November 2022 Submitted via Postal Card
Overall Experience

Excellent staff. All have worked really hard to get Mum out of bed and into the lounge, which has been a real challenge considering her needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Grosvenor House.

Upcoming Events

There are no upcoming events for Grosvenor House.

Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Grosvenor House
  • 30 Jan 2026Recipient: Spring View Care Ltd
  • 31 Jan 2025Recipient: Grosvenor House

Accreditations

There are no accreditations posted yet for Grosvenor House.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House to verify any information. View our terms and conditions. Grosvenor House has an Enhanced Service -more info.