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Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, Worcestershire B48 7BS
Spring View Care Ltd Logo
Top 20 care home certificate
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A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)
Grosvenor House, Birmingham
Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)
Grosvenor House, Birmingham
good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)
Grosvenor House, Birmingham

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.

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Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Nursing Care£1,350 - £1,600£1,350 - £1,600

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mercy Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (320)

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10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years. Over all time Grosvenor House has 320 reviews.

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Showing 320 reviews matching selected criteria
Review from Lynn D (Niece of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

Staff encourage residents to improve. The staff are very friendly and helpful. The rooms are very clean. Food appetising and lots of enjoyable activities.

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Review from D G (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

My mum receives top-quality care at Grosvenor House. All staff are very approachable and spend time to make everyone welcome. The atmosphere is happy and bubbly in the home and I really wouldn't want my mum to be anywhere else.

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Review from C S (Niece of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

Excellent place. Residents always look clean and happy. The activities are brilliant.

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Review from Denise C (Daughter of Resident) published on 4 October 2023 Submitted via Website
Overall Experience

My mother has been a resident of Grosvenor House for over seven years. She has been extremely well cared for throughout the various stages of her illness. Her needs have changed during her time at Grosvenor House and the staff and management have adapted the care accordingly. On the rare occasion I have had to give feedback, it has been acted on immediately with the resident as the number one priority. The staff turnover is low, which is really beneficial for elderly people who either don’t like change or struggle to cope with it due to dementia or other needs. The home do not use agency staff, which ensures a consistency of care completely under the control of the management. The resident and indeed resident’s family are far from just a number, it really is family run with those values at the core. The staff and management really do ‘care’, they are very kind and always try their best. I looked around twenty plus care homes and know I made the right choice.

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Review from Maureen D (Resident / Service User) published on 18 September 2023 Submitted via Postal Card
Overall Experience

The staff and all that work there are so kind and helpful. A pleasing place to be.

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Review from T H (Respite Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

A great resort for respite care. All-over, a good outcome.

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Review from M W (Friend of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

Looked after very well.

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Review from L D (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

My father came into Grosvenor House last month after a terrible stroke. We have been made very welcome, the care and kindness have been outstanding. The food and additional care are also very good and a lovely food choice.

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Review from Sarah H (Granddaughter of Resident) published on 10 July 2023 Submitted via Postal Card
Overall Experience

My nan moved here from a previous home and she is lovely and clean and well presented. She is well looked after here. The home is very clean and the staff are lovely.

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Review from Emma T (Granddaughter of Resident) published on 10 July 2023 Submitted via Postal Card
Overall Experience

My first visit to see my nan. Nan had to change home for better care for her. I cannot get over how friendly the staff are and how clean the building is. Nan seems to be brighter, cleaner and more presentable.

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Review from D W (Son of Resident) published on 27 June 2023 Submitted via Website
Overall Experience

We have had the pleasure of getting to know the staff at Grosvenor House over the last 12 months with our dad becoming a resident. The kindness, compassion, and friendliness of all the staff is a credit to the care profession. Without their help, the last 12 months would have been much more difficult and for that, we will always be grateful for their help.

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Review from Pauline D (Husband of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

My husband is cared for very well. The staff are excellent. Happy husband, happy wife.

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Review from A C (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

Really appreciate the care and kindness shown to Mum. Staff are always happy to help us understand Mum's state of health and well-being.

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Review from S C (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card
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The staff are very good and look after Mum very good.

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Review from Jayne J (Daughter of Resident) published on 24 May 2023 Submitted via Postal Card
Overall Experience

Very pleased with the care, support and kindness my mother received during her two-month stay at Grosvenor House.

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Review from K R (Daughter of Resident) published on 24 May 2023 Submitted via Postal Card
Overall Experience

Very welcoming. Mom was very comfortable. Care is second to none. The staff were very kind. Would highly recommend it.

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Review from J K (Daughter-in-law of Resident) published on 24 May 2023 Submitted via Postal Card
Overall Experience

Mum was made very welcome and has been happy and well cared for. Staff have been caring throughout her stay and encouraged Mum to join in activities. We have been grateful for the respite care and are confident that she is safe, well cared for and happy.

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Review from Fiona P (Daughter of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

This is the most amazing care home and I can recommend it as a great place if you want your loved one to be looked after with the best quality of care and dignity. They go above and beyond to give everyone a fantastic experience - including singing, games and arts and crafts. Food is all homemade. It is a pleasure to visit and see how happy my mum is living here. You are all truly amazing. Thank you.

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Review from Carol R (Granddaughter of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

I can not explain how amazing this care home is, such happiness throughout - from office and nursing staff, cleaners and laundry to the activities lady. One word amazing!

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Review from J F (Daughter-in-law of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

A lovely care home. Staff are friendly, helpful and compassionate. My mother-in-law is new to the care system but seems to be settling in nicely.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Grosvenor House
  • 30 Jan 2026Recipient: Spring View Care Ltd
  • 31 Jan 2025Recipient: Grosvenor House

Accreditations

There are no accreditations posted yet for Grosvenor House.

Meet the Team (0)

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