
A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.
At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.
Care Provided by Grosvenor House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grosvenor House for full pricing details and T&Cs.
Contact Grosvenor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Spring View Care Ltd
- Private Owned
Person in charge
- Mercy Johnson (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Open 24 x 7 for visiting relatives / friends
Parking
- Car park on-site
Grosvenor House Reviews (320)
Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years.
Over all time Grosvenor House has 320 reviews.
Staff encourage residents to improve. The staff are very friendly and helpful. The rooms are very clean. Food appetising and lots of enjoyable activities.
My mum receives top-quality care at Grosvenor House. All staff are very approachable and spend time to make everyone welcome. The atmosphere is happy and bubbly in the home and I really wouldn't want my mum to be anywhere else.
Excellent place. Residents always look clean and happy. The activities are brilliant.
My mother has been a resident of Grosvenor House for over seven years. She has been extremely well cared for throughout the various stages of her illness. Her needs have changed during her time at Grosvenor House and the staff and management have adapted the care accordingly. On the rare occasion I have had to give feedback, it has been acted on immediately with the resident as the number one priority. The staff turnover is low, which is really beneficial for elderly people who either don’t like change or struggle to cope with it due to dementia or other needs. The home do not use agency staff, which ensures a consistency of care completely under the control of the management. The resident and indeed resident’s family are far from just a number, it really is family run with those values at the core. The staff and management really do ‘care’, they are very kind and always try their best. I looked around twenty plus care homes and know I made the right choice.
The staff and all that work there are so kind and helpful. A pleasing place to be.
A great resort for respite care. All-over, a good outcome.
Looked after very well.
My father came into Grosvenor House last month after a terrible stroke. We have been made very welcome, the care and kindness have been outstanding. The food and additional care are also very good and a lovely food choice.
My nan moved here from a previous home and she is lovely and clean and well presented. She is well looked after here. The home is very clean and the staff are lovely.
My first visit to see my nan. Nan had to change home for better care for her. I cannot get over how friendly the staff are and how clean the building is. Nan seems to be brighter, cleaner and more presentable.
We have had the pleasure of getting to know the staff at Grosvenor House over the last 12 months with our dad becoming a resident. The kindness, compassion, and friendliness of all the staff is a credit to the care profession. Without their help, the last 12 months would have been much more difficult and for that, we will always be grateful for their help.
My husband is cared for very well. The staff are excellent. Happy husband, happy wife.
Really appreciate the care and kindness shown to Mum. Staff are always happy to help us understand Mum's state of health and well-being.
The staff are very good and look after Mum very good.
Very pleased with the care, support and kindness my mother received during her two-month stay at Grosvenor House.
Very welcoming. Mom was very comfortable. Care is second to none. The staff were very kind. Would highly recommend it.
Mum was made very welcome and has been happy and well cared for. Staff have been caring throughout her stay and encouraged Mum to join in activities. We have been grateful for the respite care and are confident that she is safe, well cared for and happy.
This is the most amazing care home and I can recommend it as a great place if you want your loved one to be looked after with the best quality of care and dignity. They go above and beyond to give everyone a fantastic experience - including singing, games and arts and crafts. Food is all homemade. It is a pleasure to visit and see how happy my mum is living here. You are all truly amazing. Thank you.
I can not explain how amazing this care home is, such happiness throughout - from office and nursing staff, cleaners and laundry to the activities lady. One word amazing!
A lovely care home. Staff are friendly, helpful and compassionate. My mother-in-law is new to the care system but seems to be settling in nicely.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor House.
There are no upcoming events for Grosvenor House.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Grosvenor House
- 30 Jan 2026Recipient: Spring View Care Ltd
- 31 Jan 2025Recipient: Grosvenor House
Accreditations
There are no accreditations posted yet for Grosvenor House.
Meet the Team (0)
There are no Team Members posted yet.
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