Search...

Grosvenor House

Aqueduct Lane, Coopers Hill, Alvechurch, Birmingham, Worcestershire B48 7BS
Spring View Care Ltd Logo
Top 20 care home certificate
Jobs
Grosvenor House logo
A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)
Grosvenor House, Birmingham
Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)
Grosvenor House, Birmingham
good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)
Grosvenor House, Birmingham

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.

At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.

Loading travel time

Care Provided by Grosvenor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A
Nursing Care£1,350 - £1,600£1,350 - £1,600

Contact Grosvenor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mercy Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • Car park on-site

Grosvenor House Reviews (320)

Submit a Review
10

Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years. Over all time Grosvenor House has 320 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Grosvenor House
Loading...
Showing 320 reviews matching selected criteria
Review from Sarah P (Daughter of Resident) published on 14 January 2022 Submitted via Postal Card
Overall Experience

My dad has only been at Grosvenor House for just over a week. The staff have made visiting very accessible and are very welcoming; when I first visited the home it had a very nice feeling to it and made me happy that my dad was spending his last days here, as previously he had had an awful experience with the home that my mum was in. When the end of my dad's life was near I was contacted and all the staff were very supportive and let all of the family visit. Thank you to you all for caring so much about your residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Darcie P (Granddaughter of Resident) published on 14 January 2022 Submitted via Postal Card
Overall Experience

My grandad came to Grosvenor House straight from the hospital. I was worried about visiting as my nan's care home was unsatisfactory in all aspects, but I was pleasantly surprised the first time I came to Grosvenor. All staff I encountered were friendly and amicable. Gramp's room was comfortable, spacious and homely. I was always welcome whenever I wanted to visit and we were contacted promptly if there was any change. My grandad was happy here - thank you for providing for him in his last weeks

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne C (Daughter of Resident) published on 14 January 2022 Submitted via Postal Card
Overall Experience

My father was transferred to Grosvenor House almost a year ago by the hospital as he required palliative care. From that point on we saw Dad slowly improve and begin to thrive. Lovely positive relationships flourished and it became clear that the time and care devoted to my father was the reason. He began to interact and grew stronger. As a family, we cannot thank the team enough for what they do on a daily basis.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nichola T (Friend of Resident) published on 14 January 2022 Submitted via Postal Card
Overall Experience

My friend was treated incredibly compassionately and kindly during her recent stay. The management staff were very efficient too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley S (Sister-in-law of Resident) published on 7 January 2022 Submitted via Postal Card
Overall Experience

My brother-in-law is always well kept and clean. Happy with the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven P (Son of Resident) published on 22 December 2021 Submitted via Postal Card
Overall Experience

Excellent levels of care. The staff are wonderful and friendly. I could not wish for my father to be anywhere better and would highly recommend to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E O (Daughter of Resident) published on 22 December 2021 Submitted via Postal Card
Overall Experience

I have been very impressed with Grosvenor House throughout Dad's two years. The staff have always been considerate, cheerful, kind and responsive to Dad as an individual. It amazed me that they managed to bring out his dormant sense of humour and sociability. They coaxed him out of his shell and gave him a real boost (this was especially important and a great comfort to me when Covid was at its height.) The home has such high standards of care, both on a day to day level and at times of crisis. Dad was looked after very well at the end and I was so grateful he was in their hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane A (Daughter of Resident) published on 20 December 2021 Submitted via Postal Card
Overall Experience

Couldn't have asked for a more welcoming, loving and caring home. They were her family too and cared for her in such a special, thoughtful, sensitive way. Everyone here from the cook, laundry lady, maintenance team, care team and nurses are all truly exceptional. I wouldn't hesitate to recommend this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barry T (Son of Resident) published on 20 December 2021 Submitted via Postal Card
Overall Experience

Dad has been kept comfortable with good levels of care. The food is aligned to his likes and needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mike R (Son of Resident) published on 20 December 2021 Submitted via Postal Card
Overall Experience

An excellent home. Caring staff and very professional. My father's needs are fully cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Wife of Resident) published on 20 December 2021 Submitted via Website
Overall Experience

My husband spent the last three and a half weeks of his life at Grosvenor House. I was able to visit every day despite very careful Covid restrictions. The care he received was excellent in spite of the fact that he was very ill. The staff were patient and supportive to me, particularly in his last days.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Pam C (Niece of Resident) published on 20 December 2021 Submitted via Postal Card
Overall Experience

My aunt thinks it's very nice, the staff are very helpful and keep the place clean. The food is good and very well cooked. Everyone is very friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P A (Niece of Resident) published on 20 December 2021 Submitted via Postal Card
Overall Experience

I am very pleased with the care and attention that have been given to my aunt this last month. Everyone was very friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T P (Friend of Resident) published on 6 December 2021 Submitted via Website
Overall Experience
I felt compelled to submit a review on the care and compassion the resident received whilst at Grosvenor House, he was treated with kindness, care and dignity.
The gentleman was only there for a short while but it was very clear when talking to the staff they took time to get to know him as a person and find out what his likes and dislikes were very quickly.
Due to the pandemic visits needed to be planned in advance with the appropriate testing and PPE guidelines adhered to keep residents and staff safe.
The team were very professional and communication was excellent, the phone was always answered promptly, the staff knew my name and who I was enquiring about before I got to mention his name.

Just wanted to say thank you for all you are doing in these difficult times and for showing so much care to this gentleman during his short stay with you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Christine S (Cousin of Resident) published on 3 December 2021 Submitted via Postal Card
Overall Experience

The staff were excellent in my experience, kind and caring to visitors and residents alike. Thank you for your kindness at a difficult time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Richard W (Son of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

Whilst my mom was only with Grosvenor House for a short time I can only say how wonderful all of the staff have been. They were all so caring, helpful and supportive during the most difficult time and I am so grateful that Mom spent her last days in such a lovely home, surrounded by caring and loving staff. Thank you all so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from S G (Daughter-in-law of Resident) published on 29 October 2021 Submitted via Postal Card
Overall Experience

My mother-in-law was only in your care for 10 days but the love, compassion and dignity displayed has been excellent. Every effort was made to ensure she was made comfortable, loved and completely care for. It has been a home from home celebrating her birthday with bunting. Nothing was ever a trouble and she was treated as wonderfully in her life and her death. Can't thank the staff enough. God bless you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Son-in-law of Resident) published on 22 October 2021 Submitted via Postal Card
Overall Experience

My father-in-law was 89 years old with a multitude of age-related health issues. He spent the last three and a half weeks of his life at Grosvenor House and was treated at all times with kindness, respect and dignity. All the staff were caring and attentive - they were absolutely excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kim R (Daughter of Resident) published on 16 September 2021 Submitted via Postal Card
Overall Experience

I could not have wished for a better place for my Mom to spend her last hours. She was very content. The staff were absolutely wonderful. Our every need was dealt with, with love, professionalism and care. Thank you to all of the staff I spoke to, including domestic stay. We have been treated with the utmost courtesy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R S (Wife of Resident) published on 13 August 2021 Submitted via Postal Card
Overall Experience

The quality of care is excellent and all the staff is very professional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Grosvenor House.

Upcoming Events

There are no upcoming events for Grosvenor House.

Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Grosvenor House
  • 30 Jan 2026Recipient: Spring View Care Ltd
  • 31 Jan 2025Recipient: Grosvenor House

Accreditations

There are no accreditations posted yet for Grosvenor House.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House to verify any information. View our terms and conditions. Grosvenor House has an Enhanced Service -more info.