
A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

A lovely nursing home. The staff are all very kind and caring.Penny B(Daughter-in-law of Resident/Service User)

Every single member of staff has been so warm, friendly and caring. They have shown utmost respectJane S(Daughter of Resident/Service User)

good activities, especially the animals, reminiscence sessions, and activities tailoredP W(Son of Resident/Service User)

Grosvenor House is located in the Bromsgrove area (Barnt Green/Alvechurch) and run by Spring View Care, an award-winning, family-oriented care provider well respected in the local area for offering high quality 24/7 nursing care.
At Grosvenor House, they have a dedicated and passionate team providing outstanding nursing care personalised to individual requirements. They go the extra mile to ensure a caring, safe and friendly home-from-home environment.
Care Provided by Grosvenor House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grosvenor House for full pricing details and T&Cs.
Contact Grosvenor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Spring View Care Ltd
- Private Owned
Person in charge
- Mercy Johnson (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Open 24 x 7 for visiting relatives / friends
Parking
- Car park on-site
Grosvenor House Reviews (320)
Grosvenor House has a Review Score of 10 (9.999) out of 10, based on 99 reviews in the last 2 years.
Over all time Grosvenor House has 320 reviews.
My dad has only been at Grosvenor House for just over a week. The staff have made visiting very accessible and are very welcoming; when I first visited the home it had a very nice feeling to it and made me happy that my dad was spending his last days here, as previously he had had an awful experience with the home that my mum was in. When the end of my dad's life was near I was contacted and all the staff were very supportive and let all of the family visit. Thank you to you all for caring so much about your residents.
My grandad came to Grosvenor House straight from the hospital. I was worried about visiting as my nan's care home was unsatisfactory in all aspects, but I was pleasantly surprised the first time I came to Grosvenor. All staff I encountered were friendly and amicable. Gramp's room was comfortable, spacious and homely. I was always welcome whenever I wanted to visit and we were contacted promptly if there was any change. My grandad was happy here - thank you for providing for him in his last weeks
My father was transferred to Grosvenor House almost a year ago by the hospital as he required palliative care. From that point on we saw Dad slowly improve and begin to thrive. Lovely positive relationships flourished and it became clear that the time and care devoted to my father was the reason. He began to interact and grew stronger. As a family, we cannot thank the team enough for what they do on a daily basis.
My friend was treated incredibly compassionately and kindly during her recent stay. The management staff were very efficient too.
My brother-in-law is always well kept and clean. Happy with the staff.
Excellent levels of care. The staff are wonderful and friendly. I could not wish for my father to be anywhere better and would highly recommend to anyone.
I have been very impressed with Grosvenor House throughout Dad's two years. The staff have always been considerate, cheerful, kind and responsive to Dad as an individual. It amazed me that they managed to bring out his dormant sense of humour and sociability. They coaxed him out of his shell and gave him a real boost (this was especially important and a great comfort to me when Covid was at its height.) The home has such high standards of care, both on a day to day level and at times of crisis. Dad was looked after very well at the end and I was so grateful he was in their hands.
Couldn't have asked for a more welcoming, loving and caring home. They were her family too and cared for her in such a special, thoughtful, sensitive way. Everyone here from the cook, laundry lady, maintenance team, care team and nurses are all truly exceptional. I wouldn't hesitate to recommend this care home.
Dad has been kept comfortable with good levels of care. The food is aligned to his likes and needs.
An excellent home. Caring staff and very professional. My father's needs are fully cared for.
My husband spent the last three and a half weeks of his life at Grosvenor House. I was able to visit every day despite very careful Covid restrictions. The care he received was excellent in spite of the fact that he was very ill. The staff were patient and supportive to me, particularly in his last days.
My aunt thinks it's very nice, the staff are very helpful and keep the place clean. The food is good and very well cooked. Everyone is very friendly.
I am very pleased with the care and attention that have been given to my aunt this last month. Everyone was very friendly.
The gentleman was only there for a short while but it was very clear when talking to the staff they took time to get to know him as a person and find out what his likes and dislikes were very quickly.
Due to the pandemic visits needed to be planned in advance with the appropriate testing and PPE guidelines adhered to keep residents and staff safe.
The team were very professional and communication was excellent, the phone was always answered promptly, the staff knew my name and who I was enquiring about before I got to mention his name.
Just wanted to say thank you for all you are doing in these difficult times and for showing so much care to this gentleman during his short stay with you.
The staff were excellent in my experience, kind and caring to visitors and residents alike. Thank you for your kindness at a difficult time.
Whilst my mom was only with Grosvenor House for a short time I can only say how wonderful all of the staff have been. They were all so caring, helpful and supportive during the most difficult time and I am so grateful that Mom spent her last days in such a lovely home, surrounded by caring and loving staff. Thank you all so much.
My mother-in-law was only in your care for 10 days but the love, compassion and dignity displayed has been excellent. Every effort was made to ensure she was made comfortable, loved and completely care for. It has been a home from home celebrating her birthday with bunting. Nothing was ever a trouble and she was treated as wonderfully in her life and her death. Can't thank the staff enough. God bless you all.
My father-in-law was 89 years old with a multitude of age-related health issues. He spent the last three and a half weeks of his life at Grosvenor House and was treated at all times with kindness, respect and dignity. All the staff were caring and attentive - they were absolutely excellent.
I could not have wished for a better place for my Mom to spend her last hours. She was very content. The staff were absolutely wonderful. Our every need was dealt with, with love, professionalism and care. Thank you to all of the staff I spoke to, including domestic stay. We have been treated with the utmost courtesy.
The quality of care is excellent and all the staff is very professional.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Grosvenor House.
There are no upcoming events for Grosvenor House.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Grosvenor House
- 30 Jan 2026Recipient: Spring View Care Ltd
- 31 Jan 2025Recipient: Grosvenor House
Accreditations
There are no accreditations posted yet for Grosvenor House.
Meet the Team (0)
There are no Team Members posted yet.
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