Herons Park Nursing Home & Dementia Unit

Herons Park has been my cousin's residence for 2 years until unfortunately, she passed away Nov 18. The home has been exceptional in caring for my cousin, the staff are all amazing. The food was always excellent and any dietary requirements were always met. They gave my cousin and the other residents lots of love and attention. There was always some entertainment going on in many forms. Visitors were always made most welcome and you could go at any time. An excellent service all round.

My mother received very good care, kindness and dignity during her short stay. The family were very impressed with the service given overall.

My father arrived early October for end of life care. The nursing home provided an excellent standard of care for Dad, giving us a month of quality time and making memories with him that we really didn't expect to have. At the end of his life, they provided a high level of care with thoughtfulness and compassion to him and the family. We can not thank them enough.

As a family, we were kept informed and treated and cared for exceptionally. The staff showed care and professionalism towards my mother and family at all times.

I couldn't have wished for a better place for our mom to recuperate after her fall. The service and staff are second to none. All staff members know exactly what they are doing at all times of the day and are extremely professional. Not only this, they are so caring, helpful, friendly, kind and entertaining for everyone's needs regardless of the care requirements.

This is a first class care accommodation that suits all levels of care packages and we have felt so comforted by the attention to everyone's needs by all staff members, not only for our own mom's needs, it took away all our fears and concerns that our mom wasn't going to be looked after well.

The food preparation and quality of food are very good and always on a regular timescale which has helped our mom to get back into a good routine. Our mom hasn't looked this well for a number of years and I can definitely say that is down to the extreme dedication of all staff members.

A massive thank you from the bottom of our hearts.

A warm homely and friendly place from the first meeting. Room was modern and had personal items, pictures, lamps, ornaments etc made it feel like home. Staff are excellent and caring. Everyone very attentive and responsive to any request was dealt with quickly.

After looking at numerous homes in the area for our Dad we found that Herons Park was a very special place. The building and rooms were clean and bright. There were daily activities, endless tea, cake and excellent meals. More than this though, the staff were warm, efficient and friendly; they were wonderful. Nothing was too much trouble in the short time my father was there. In the last days of his life, he received excellent and compassionate care. He was made comfortable and his dignity was always respected. As relatives, we were treated with extraordinary kindness, generosity and consideration.

When he became very ill he went into this home for nursing care during his last few weeks. I am convinced that he could not have received better care in any other setting, including our home. A nurse was available round the clock to supply pain relief and other end of life care. The kindness and expertise of all staff were wonderful.

My late mother was looked after at Herons Park. The staff were very attentive and her room was alway clean. The food was very good and she had various activities to keep her entertained. In her last hours, I could not praise the staff/home more for the care they gave her and us. This home in my consideration warrants the best of marks. 5 stars.

Unfortunately, my grandad has only been in Herons Park for a very short period of time however, the care he received at this time has been outstanding in every way! Our family has been made so welcome at all hours of the day, nothing is too much trouble. We can not thank all the staff enough for their support for both grandad and us and the hospitality and the genuine care they offer residents and families. We wish dad/grandad would have had more opportunity to appreciate the staff, food, activities and atmosphere of Herons Park.

My Mum came to this nursing home for palliative care. The staff and the care residents receive is/are excellent. My mum passed away with dignity. She was comfortable and pain-free, which is all you can ask for. She loved the carers and nurses. They were so kind to her and nothing was too much trouble. Also, myself and my family were made most welcome.

Heron's Park nursing home is a wonderful well run home, excellent quality to care and dignity. We could not have wished for a better or nicer home for mom to live and enjoy the last 18 months of her life. End of life care by staff was second to none. Compassionate, dignified, caring and peaceful for mom and her family.