
Excellent quality of care from a team led brilliantly by the managerLiz(Daughter of Resident/Service User)

This care home is amazing. All staff are so kind and caringHolly W(Granddaughter of Resident/Service User)

I will never be able to thank them enough for how they looked after my dadDavid W(Son of Resident/Service User)

Excellent quality of care from a team led brilliantly by the managerLiz(Daughter of Resident/Service User)

This care home is amazing. All staff are so kind and caringHolly W(Granddaughter of Resident/Service User)

I will never be able to thank them enough for how they looked after my dadDavid W(Son of Resident/Service User)

Hollyfields Care Home provides first-class 24-hour nursing and residential services for those who require nursing care, residential care, or live with Dementia.
A team of highly qualified and attentive staff focuses on residents’ individual needs, developing tailored care plans for each person. This dedication is evident in the cooking, hospitality, and organisation of meaningful activities for residents.
Barchester Hollyfields Care Home overlooks Habberley Valley in the Wyre Forest District.
The...
Hollyfields Care Home provides first-class 24-hour nursing and residential services for those who require nursing care, residential care, or live with Dementia.
A team of highly qualified and attentive staff focuses on residents’ individual needs, developing tailored care plans for each person. This dedication is evident in the cooking, hospitality, and organisation of meaningful activities for residents.
Barchester Hollyfields Care Home overlooks Habberley Valley in the Wyre Forest District.
The picturesque views, combined with accessibility to nearby Bewdley Town Centre and Kidderminster, make Hollyfields Care Home a desirable location.
Hollyfields Care Home can assist with a wide range of needs. Enquiries about suitability are welcomed, and visitors can expect a warm reception at any time.
Care Provided by Barchester Hollyfields Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Hollyfields Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Hollyfields Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Alison Moseley-Shaw (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time. To meet the Manager it is advisable to make an appointment.
Parking
- On site parking available
Barchester Hollyfields Care Home Reviews (104)
Barchester Hollyfields Care Home has a Review Score of 9.7 (9.711) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Hollyfields Care Home has 104 reviews.
Dad was transferred to Hollyfields on Saturday 6th July am, from a hospital setting. The transfer notes apparently were not great. The home manager and support staff quickly sorted our problems by calling the duty doctor who prescribed suitable medication. During the very short time Dad was there,...
Dad was transferred to Hollyfields on Saturday 6th July am, from a hospital setting. The transfer notes apparently were not great. The home manager and support staff quickly sorted our problems by calling the duty doctor who prescribed suitable medication. During the very short time Dad was there, he was treated with respect and great kindness. We couldn't have wished for a better setting for his last few days. (Dad was unable to take part in activities).
Thank you so much for your lovely review of the care we provide. It was our absolute pleasure to care for your father. I will be sure to share your kind words with the team.
As a family, we are very grateful and...
As a family, we are very grateful and thank all the staff who make it possible.
Thank you for sharing your experience of our wonderful home. I'm pleased you see that we are providing the care and respect your loved one deserves. I will pass your wonderful comments to the great team here at Hollyfields.
Mom was seriously ill but still able to communicate and...
Mom was seriously ill but still able to communicate and all the staff, from senior nurses to cleaners, were always chatting with Mom and making her feel at home.
In addition, whoever visited Mom, family or friends, we all were made to feel very welcome - the delicious cakes in reception will be long remembered!
Her time at Hollyfields was short but Mom received the best care possible.
Our thanks to the whole team.
Thank you for taking the time to write your kind review and expressing that you are happy with the care your mum received. I will ensure that the team are aware of your great feedback.
My uncle was a resident at this amazing facility. The staff who cared for him during his final days were incredible. They cared for his every need, made him comfortable and supported the family through this hard time. The carers and nurses should take great pride in their job as they worked so hard...
My uncle was a resident at this amazing facility. The staff who cared for him during his final days were incredible. They cared for his every need, made him comfortable and supported the family through this hard time. The carers and nurses should take great pride in their job as they worked so hard to look after my uncle. Can't speak highly enough of the place. Thank you for everything you did.
As the manager of the care home, I want to express my heartfelt gratitude for your lovely review. Your kind words mean a lot to us, and I will be sure to share your positive feedback with our dedicated staff. Knowing that we were able to provide comfort and support during such a difficult time...
As the manager of the care home, I want to express my heartfelt gratitude for your lovely review. Your kind words mean a lot to us, and I will be sure to share your positive feedback with our dedicated staff. Knowing that we were able to provide comfort and support during such a difficult time brings us solace. Please do not hesitate to reach out if there is anything else we can do for your family. Thank you for entrusting us with your uncle's care.
My mum's stay was relatively short at Hollyfields, but in that time she was cared for, looked after and loved by all the staff. Nothing was ever too much for them, so understanding and kept you well informed. Hollyfields and Ivy House is a homely place for your loved one to go to. Plenty of...
My mum's stay was relatively short at Hollyfields, but in that time she was cared for, looked after and loved by all the staff. Nothing was ever too much for them, so understanding and kept you well informed. Hollyfields and Ivy House is a homely place for your loved one to go to. Plenty of activities, outings for tea and cake or even a meal, sometimes a garden centre. Food is absolutely delicious and nutritious. Mum particularly loved it when a singer or anything musical was on, up she was dancing. I would recommend anyone to go and take a look around. Thank you to everyone at Hollyfields for caring for Mum.
Your mum was a cherished member of our community, and it was an honour to provide care and support to her. I will share your lovely review with the staff. If there is anything that we can do to support you and your family, please do not hesitate to reach out.
Very good staff. Happy here. Very well cared for.
Very good staff. Happy here. Very well cared for.
Thank you so much for sending your review and I am so pleased that you feel you are cared for very well. I will pass your wonderful comments to the team.
The food is good.
I feel safe in the environment.
The food is good.
I feel safe in the environment.
Thank you so much for sending your review and I am so pleased that you feel that the care you receive is very good. I will pass your comments to the team.
Very good care. Feels like home. Food very good. No complaints at all.
Very good care. Feels like home. Food very good. No complaints at all.
Thank you for your great review. We are pleased that you are so happy within your home.
Everybody at Hollyfields are very kind and caring. My daughter-in-law's birthday was Sunday 3rd and a wonderful tea was put on. Many thanks to management and all the staff.
Everybody at Hollyfields are very kind and caring. My daughter-in-law's birthday was Sunday 3rd and a wonderful tea was put on. Many thanks to management and all the staff.
Thank you so much for your great review. I will ensure that the wonderful comments are shared with the team.
My Mom is a resident and she’s treated like the young woman she is, she always has a laugh with the careers and she is always smiling, for her birthday we came over and we had a party, the food was amazing and set out nicely. Great care home!
My Mom is a resident and she’s treated like the young woman she is, she always has a laugh with the careers and she is always smiling, for her birthday we came over and we had a party, the food was amazing and set out nicely. Great care home!
Thank you so much for your lovely review of your Mom's care. I will ensure that the wonderful comments are shared with the team.
Since my wife was admitted to Barchester Hollyfields Care Home after previous respite care there I have been very impressed by the care she has received. Staff have been outstanding in the constant loving care given to her night and day especially when she has been unwell and needed to go to...
Myself and family are warmly welcomed by kind and comforting words and a smile.
Every effort is made to encourage my wife to be involved in the wide and varied ongoing activities. Opportunities to join her in events both in the home and outside are much appreciated. She has settled into her new family very well and seems to enjoy being here despite her Dementia.
From the highest to the lowest, the staff support not only for my wife but also for me has been exemplary in a life-changing time in our married life. A big thank you to everyone!
Thank you for taking the time to write your kind review and expressing that you are happy with the care your wife receives. I will ensure that the team are aware of your great feedback.
Amazing staff. My wife, who is currently being cared for there, gets treated with respect and care. Staff are amazing and management show love to all. My wife currently has been a resident for a few years now and feel safe knowing she is being looked after 100%.
Amazing staff. My wife, who is currently being cared for there, gets treated with respect and care. Staff are amazing and management show love to all. My wife currently has been a resident for a few years now and feel safe knowing she is being looked after 100%.
Thank you for taking the time to write your kind review and expressing that you are happy with the care your wife receives. I will ensure that the team are aware of your great feedback.
My dad was transferred from an NHS hospital to Barchester Hollyfields Care Home for end-of-life care. I found that the staff were excellent and really did go the extra mile to make my dad's short life there as good as possible. They treated him with compassion and dignity. I walked in on many...
My dad was transferred from an NHS hospital to Barchester Hollyfields Care Home for end-of-life care. I found that the staff were excellent and really did go the extra mile to make my dad's short life there as good as possible. They treated him with compassion and dignity. I walked in on many occasions to find that a member of staff was sat with him holding his hand and talking. They also gave support to me at a most difficult time.
Thank you so much for your kind words, Dad will be missed, please be assured we will share this feedback with the team.
My mother-in-law has been a resident at Hollyfields for over 2 years. She has always received excellent dementia care and all her needs are met by professional and caring Barchester staff. Hollyfields staff are friendly and welcoming and always on hand to answer questions and queries. I am happy...
My mother-in-law has been a resident at Hollyfields for over 2 years. She has always received excellent dementia care and all her needs are met by professional and caring Barchester staff. Hollyfields staff are friendly and welcoming and always on hand to answer questions and queries. I am happy leaving my loved one knowing she is being looked after well in a safe and caring environment. Food is excellent.
Thank you for your kind review it is much appreciated. I will share your review with the teams.
The manager is very supportive, responding to any questions I may have and managing my partner's healthcare. A great team of people from all departments who care about the residents. I would highly recommend this home.
The manager is very supportive, responding to any questions I may have and managing my partner's healthcare. A great team of people from all departments who care about the residents. I would highly recommend this home.
Thank you so much for your kind words, please be assured we will share this feedback with the team.
My dad arrived at Hollyfields in July 2022 and we cannot fault the support, the care or the friendliness of the home - towards both my dad and us as relatives! Dad is very happy there! Thank you for looking after him so well.
My dad arrived at Hollyfields in July 2022 and we cannot fault the support, the care or the friendliness of the home - towards both my dad and us as relatives! Dad is very happy there! Thank you for looking after him so well.
Thank you so much for your kind words, please be assured we will share this feedback with the team.
Great standards of care seen each time I see my friend in Barchester Hollyfields Care Home. A lot of activities seen. The whole team are amazing. Always friendly and excellent communication. The home provides outstanding care.
Great standards of care seen each time I see my friend in Barchester Hollyfields Care Home. A lot of activities seen. The whole team are amazing. Always friendly and excellent communication. The home provides outstanding care.
Thank you so much for your kind words, please be assured we will share this feedback with the team.
My mother is now a permanent resident at Hollyfields...
My mother is now a permanent resident at Hollyfields and is settled in her new home.
My mother receives excellent care. Her physical needs are met with care and consideration. The home environment is comfortable and stimulating. There are many activities provided which my mother enjoys. The staff are friendly, approachable and take care to keep me informed of my mother's welfare.
Thank you for your kind words, please be assured that we will share this with the team.
The bungalow where Dad stayed, Ivy House, was really like a home from home. I really felt the staff got to know Dad in the short time he was there and it was obvious from speaking to them that they had all had conversations with him. We could tell that he had been looked after as well as we would...
The bungalow where Dad stayed, Ivy House, was really like a home from home. I really felt the staff got to know Dad in the short time he was there and it was obvious from speaking to them that they had all had conversations with him. We could tell that he had been looked after as well as we would have done at home. We were more than pleased to have found such a lovely place as Barchester Hollyfields Care Home to provide respite care and are very grateful for everything that was done for him there. It is expensive but for us, the value was in knowing Dad was properly cared for. I can't comment on the food and drink or activities as Dad couldn't remember.
Thank you so much for your kind words, we are so pleased we could make such a difference, please be assured we will share this feedback with the team.
Occasionally activities have to be postponed due to staff shortages, understandable but disappointing. The activities room still waiting to be changed to the hair salon as...
Occasionally activities have to be postponed due to staff shortages, understandable but disappointing. The activities room still waiting to be changed to the hair salon as promised.
Thank you for your valued feedback. The hair salon was completed on 18th July and was in use by the barber on 20th July. The hairdresser is next at Hollyfields on the 8th August and is looking forward to using the new salon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (12)
- 04 Aug 2026
Back-to-Back Finalists! ?? For the second consecutive year, we’ve been shortlisted for two UK Customer Experience Awards: Best Customer Centric Culture (Large Organisation) and Customers at the Heart of Everything....
- 19 Jul 2026
???? Double Birthday Celebrations Today! ???? Today we celebrated not one, but two special birthdays! ?? William had a lovely day with his relatives, enjoying reading through his birthday cards...
- 19 Jul 2026
???? Double Birthday Celebrations Today! ???? Today we celebrated not one, but two special birthdays! ?? William had a lovely day with his relatives, enjoying reading through his birthday cards...
- 27 Oct 2026Organiser: Barchester Hollyfields Care Home
- 30 Oct 2026Organiser: Barchester Hollyfields Care Home
- 06 Nov 2026Organiser: Barchester Hollyfields Care Home
Awards / Recognitions (26)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 15 Jul 2026Recipient: Barchester Hollyfields Care Home
- 13 Jun 2026Recipient: Barchester Hollyfields Care Home
Accreditations
There are no accreditations posted yet for Barchester Hollyfields Care Home.
Meet the Team (19)

My journey in Healthcare began in 2004 when I graduated with a BSC (Hons) qualification. I started my career on an NHS ward, where I gained...
My journey in Healthcare began in 2004 when I graduated with a BSC (Hons) qualification. I started my career on an NHS ward, where I gained invaluable experience and honed my skills in patient care. Over time, I transitioned my skills into medical education, expanding my knowledge and expertise.
In 2016, I decided to explore new opportunities in private healthcare and accepted a role as Deputy Ward Manager. This experience allowed me to further develop my leadership abilities while continuing to prioritise the well-being of patients.
In 2022, I made the transition into a nursing home, taking on the role of Deputy Manager. Here, my passion for the well-being of both residents and staff truly flourished. It was a privilege to contribute to creating a supportive and nurturing environment for all.
In 2023, I was honoured to be promoted to General Manager, a role that allows me to lead with compassion and dedication. My commitment to the well-being of residents and staff remains at the forefront of everything I do, driving me to continually strive for excellence in care provision.
Outside of work, I'm a proud mum to four wonderful grown-up children and step-mum to two younger children. Family means everything to me, and I cherish the time we spend together. Being a Nanna to two wonderful grandsons brings me immense joy, and I treasure every moment with them.
In my free time, I love nothing more than going on holidays with my husband. Whether it's exploring new destinations or returning to our favourite spots, I find immense happiness in discovering new cultures, cuisines and experiences. Travelling allows me to unwind, recharge, and create lifelong memories.

Hello, my name is Rebecca Chelin. Originally from South Africa, I embarked on my nursing journey in 2012, specialising in oncology. With a passion...
Hello, my name is Rebecca Chelin. Originally from South Africa, I embarked on my nursing journey in 2012, specialising in oncology. With a passion for providing compassionate care, I transitioned to the UK in 2019, eager to continue to make a difference in the lives of others. Since joining the Hollyfields team in 2023, I've had the privilege of serving as a dedicated nurse, and I'm honoured to have been promoted to the role of Deputy Manager in 2024.
Outside of work, I find joy in being a mother to two wonderful boys, who continually inspire me to strive for excellence. In my leisure time, I indulge in my love for travel and immerse myself in the captivating world of literature.

Hello, my name is Dawn Williams and I began my career with Barchester Healthcare back in 2003 I've had various roles at Hollyfields and in 2023 I was...
Hello, my name is Dawn Williams and I began my career with Barchester Healthcare back in 2003 I've had various roles at Hollyfields and in 2023 I was promoted to Clinical Lead at Hollyfields.
I am committed to working collaboratively with colleagues to deliver person-centred care for residents with nursing dementia needs.

Hi, my name is Danielle and I started with Barchester back in 2004 as a care assistant, working my way up to a senior care assistant. After a while,...
Hi, my name is Danielle and I started with Barchester back in 2004 as a care assistant, working my way up to a senior care assistant. After a while, I took on the home trainer role and completed my teaching qualification and assessors award (A1) and dementia specialist training. Then I got promoted to Team leader. I have also carried out the duties as an admin assistant within my time at Barchester. I was unit lead at Ivy House for 2 years. I have my level 2 and 3 in care.
I love my job and I am very passionate when it comes to care and looking after people. I am very committed to the delivery of high standards of care to our residents. As the Hollyfields home administrator, I look after all the financial aspects relating to running this beautiful home.

I have worked at Hollyfields since May 2022, I am dedicated to working alongside my colleagues to provide a person-centred care approach to individuals with nursing dementia needs.

Hi, my name is John and I have been part of the Barchester Hollyfields family since 2016. I have been supported in gaining my NMC PIN through BHC. I...
Hi, my name is John and I have been part of the Barchester Hollyfields family since 2016. I have been supported in gaining my NMC PIN through BHC. I love my role as a registered nurse and am proud to be acting Senior Nurse. I'm passionate about helping others, ensuring that the residents are well cared for.

Hi, my name is Kaylee and I joined the Hollyfields care team in February 2021. I love getting to know our residents and I'm extremely passionate...
Hi, my name is Kaylee and I joined the Hollyfields care team in February 2021. I love getting to know our residents and I'm extremely passionate about their continued wellbeing and life enrichment through tailored activities. I became part of the Activities team to develop more in this area and expand the type of fulfilling activities and events we provide.

Hello, my name is Thomas, and I've worked at Hollyfields Care Home since leaving college. I have worked in the kitchen, and I love to learn and...
Hello, my name is Thomas, and I've worked at Hollyfields Care Home since leaving college. I have worked in the kitchen, and I love to learn and develop. I have even completed an apprenticeship and gained a distinction. Working at Barchester, I have gained many new skills.

My name is Gemma, and I am the unit lead at Ivy House, part of Hollyfield's Care Home. I joined the team in January 2020. I have 24 years of care...
My name is Gemma, and I am the unit lead at Ivy House, part of Hollyfield's Care Home. I joined the team in January 2020. I have 24 years of care experience and have achieved my NVQ levels 2 & 3 in Health & Social Care and my level 5 in Management. I worked as a deputy manager in a previous care home.
I have a passion for delivering person-centred care and ensuring all of our residents' needs are met with dignity and respect.

Donna helps to lead the team of carers on the floor and works in conjunction with the nursing team to ensure person-centred care is delivered to our residents on a daily basis.

Anniesha is one of our senior carers, she is passionate about caring for residents living with dementia and has been an essential part of the Hollyfields team for over 18 years.

Claire has been a key member of the Hollyfields team since 2001 delivering excellent care to residents living with dementia.

Hi, my name is Victoria, and I'm one of the bank staff working on the care team here at Hollyfields. I love my role here, being on hand to provide...
Hi, my name is Victoria, and I'm one of the bank staff working on the care team here at Hollyfields. I love my role here, being on hand to provide the care and continued safety and well-being our residents need. I am currently completing my nurse training.

My name is Nick I have been a care assistant here at Hollyfields since Jan 2023.

Hi, my name is Elizabeth and I've been a member of the care team here at Hollyfields since 2022. I'm part of a fabulous team, all the staff here are so supportive. It's a great place to work and an honour to care for our residents.

My name is Sarah I have been a care assistant here at Hollyfields since Aug 2015.

Hello, my name is David and I joined the Hollyfields team in 2023. I spent 42 years as a roofer/builder and a further 10 years as a Caretaker for...
Hello, my name is David and I joined the Hollyfields team in 2023. I spent 42 years as a roofer/builder and a further 10 years as a Caretaker for Hume St Medical Practice, I enjoy being busy, and happy to work in and outdoors of the home if I'm not decorating you might find me in the garden tending to our beautiful grounds.

Hi, my name is Cheryl, and I'm the Head of Housekeeping here at Hollyfields. I joined the team in March 2020 and absolutely loved caring for our...
Hi, my name is Cheryl, and I'm the Head of Housekeeping here at Hollyfields. I joined the team in March 2020 and absolutely loved caring for our residents' home environment. I'm passionate about their wellbeing and ensuring they feel at home at all times. I am also a Dementia Champion and Infection Prevention and Control Lead. I am very passionate about both roles.

Hello. My name is Elizabeth, and I'm a General Assistant. So I am a member of the Housekeeping team and kitchen team here at Hollyfields Care Home....
Hello. My name is Elizabeth, and I'm a General Assistant. So I am a member of the Housekeeping team and kitchen team here at Hollyfields Care Home.
I've worked here since August 2022 and love my job, being able to provide a clean, safe environment and support the provision of good-quality food that our residents deserve. It is a pleasure working in a home with such a fabulous atmosphere.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hollyfields Care Home to verify any information. View our terms and conditions. Barchester Hollyfields Care Home has an Enhanced Service -what an Enhanced Service includes.