
Excellent quality of care from a team led brilliantly by the managerLiz(Daughter of Resident/Service User)

This care home is amazing. All staff are so kind and caringHolly W(Granddaughter of Resident/Service User)

I will never be able to thank them enough for how they looked after my dadDavid W(Son of Resident/Service User)

Excellent quality of care from a team led brilliantly by the managerLiz(Daughter of Resident/Service User)

This care home is amazing. All staff are so kind and caringHolly W(Granddaughter of Resident/Service User)

I will never be able to thank them enough for how they looked after my dadDavid W(Son of Resident/Service User)

Barchester Hollyfields Care Home is set overlooking Habberley Valley in the Wyre Forest District.
Its picturesque views coupled with its accessibility to nearby Bewdley Town Centre and Kidderminster make it a perfect location.
Hollyfields provide first-class 24-hour nursing and residential services for those living with Dementia.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person....
Care Provided by Barchester Hollyfields Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Hollyfields Care Home for full pricing details and T&Cs.
Contact Barchester Hollyfields Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Alison Moseley-Shaw (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (4)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time. To meet the Manager it is advisable to make an appointment.
Parking
- On site parking available
Barchester Hollyfields Care Home Reviews (93)
Barchester Hollyfields Care Home has a Review Score of 9.3 (9.333) out of 10, based on 10 reviews in the last 2 years.
Over all time Barchester Hollyfields Care Home has 93 reviews.
Amazing staff. My wife, who is currently being cared for there, gets treated with respect and care. Staff are amazing and management show love to all. My wife currently has been a resident for a few years now and feel safe knowing she is being looked after 100%.
Thank you for taking the time to write your kind review and expressing that you are happy with the care your wife receives. I will ensure that the team are aware of your great feedback.
My dad was transferred from an NHS hospital to Barchester Hollyfields Care Home for end-of-life care. I found that the staff were excellent and really did go the extra mile to make my dad's short life there as good as possible. They treated him with compassion and dignity. I walked in on many occasions to find that a member of staff was sat with him holding his hand and talking. They also gave support to me at a most difficult time.
Thank you so much for your kind words, Dad will be missed, please be assured we will share this feedback with the team.
My mother-in-law has been a resident at Hollyfields for over 2 years. She has always received excellent dementia care and all her needs are met by professional and caring Barchester staff. Hollyfields staff are friendly and welcoming and always on hand to answer questions and queries. I am happy leaving my loved one knowing she is being looked after well in a safe and caring environment. Food is excellent.
Thank you for your kind review it is much appreciated. I will share your review with the teams.
The manager is very supportive, responding to any questions I may have and managing my partner's healthcare. A great team of people from all departments who care about the residents. I would highly recommend this home.
Thank you so much for your kind words, please be assured we will share this feedback with the team.
My dad arrived at Hollyfields in July 2022 and we cannot fault the support, the care or the friendliness of the home - towards both my dad and us as relatives! Dad is very happy there! Thank you for looking after him so well.
Thank you so much for your kind words, please be assured we will share this feedback with the team.
Great standards of care seen each time I see my friend in Barchester Hollyfields Care Home. A lot of activities seen. The whole team are amazing. Always friendly and excellent communication. The home provides outstanding care.
Thank you so much for your kind words, please be assured we will share this feedback with the team.
My mother is now a permanent resident at Hollyfields and is settled in her new home.
My mother receives excellent care. Her physical needs are met with care and consideration. The home environment is comfortable and stimulating. There are many activities provided which my mother enjoys. The staff are friendly, approachable and take care to keep me informed of my mother's welfare.
Thank you for your kind words, please be assured that we will share this with the team.
The bungalow where Dad stayed, Ivy House, was really like a home from home. I really felt the staff got to know Dad in the short time he was there and it was obvious from speaking to them that they had all had conversations with him. We could tell that he had been looked after as well as we would have done at home. We were more than pleased to have found such a lovely place as Barchester Hollyfields Care Home to provide respite care and are very grateful for everything that was done for him there. It is expensive but for us, the value was in knowing Dad was properly cared for. I can't comment on the food and drink or activities as Dad couldn't remember.
Thank you so much for your kind words, we are so pleased we could make such a difference, please be assured we will share this feedback with the team.
Occasionally activities have to be postponed due to staff shortages, understandable but disappointing. The activities room still waiting to be changed to the hair salon as promised.
Thank you for your valued feedback. The hair salon was completed on 18th July and was in use by the barber on 20th July. The hairdresser is next at Hollyfields on the 8th August and is looking forward to using the new salon.
Hollyfields is bright and modern in decor. Always clean and void of odours! at all times of the day. The staff are mostly cheery and welcoming. Mum is frail but her personal needs are met with care and attention. Overall I am very happy with her care and she seems very settled overall.
We are so pleased to hear that Mom's care needs are met with care and attention, please be assured we will share your feedback with our team here at Hollyfields.
My experience has been very good. My only criticism would be that my friend has a special diet that is not catered for, she has food bought in and paid for by herself. I think she should be reimbursed for this as she does not use your ingredients.
Thank you for your feedback - I will ensure that the management and kitchen team at Hollyfields are aware of your comments and hopefully we can do something further to support.
This a really happy place whenever I visit there's a lot of banter with staff and patients and my son enjoys the company this brings. The cat and dog at the home most days add to the patient's experience and the patients are encouraged to do as much as they feel well enough to do to add to their quality of life.
I have been to some care homes but this place is unique in what it can offer and such a comfort to know that what I cannot provide they do their utmost to compensate, I have nothing but praise.
Thank you so much for your kind words, we are so pleased we could make such a difference, please be assured we will share this feedback with the team.
Due to my living abroad, I'm only able to visit my mother every few months. On this visit, I've been delighted with the improvements and standards in the level of care received in all departments. My thanks to all the staff for their dedication and kindness towards my mother. Many go above and beyond in the care that they give.
Thank you so much for your kind words, we are so pleased we could make such a difference, please be assured we will share this feedback with the team.
I continue to be impressed by the standard of care that my mother is receiving. The staff are wonderful, so kind and caring and the attention to detail has improved vastly. The housekeeping staff are unsung heroes likewise the catering staff who manage to provide nutritious and appealing meals 7 days a week. My sister and I attended the Mother's Day lunch and it was delicious, we were treated like VIPs and Mom loved it. Thank you to everyone at Hollyfields, I'm eternally grateful to you all.
Thank you so much for your kind words, we are so pleased we can make such a difference, please be assured we will share this feedback with the staff.
I'm only 55 and the adjustment to my new lifestyle hasn’t been easy but I have been so impressed and reassured with the high-quality care that they provide.
The home has such a warm and welcoming feel. The environment is bright and attractive, and I can’t speak highly enough of all the staff, the professionalism and dedication of every team member shines through.
I also have to make a special thank you to the puppy and cat who have really helped me relax in this new environment, even though I have to negotiate with the cat every night for a space in my own bed.
I would highly recommend Barchester Hollyfields Care Home if you are looking for a loving and caring home environment.
Thank you so much for your kind words, we are so pleased we could make such a difference and you have settled in well, please be assured we will share this feedback with the staff.
My husband was only in Hollyfields for a week but the care was excellent. Everyone listened, understood and tried to provide the care he needed. The care and consideration that was also shown to me were impressive and appreciated, especially the fact I was called in as soon it was obvious that my husband was staying. They gave us space and peace of mind and provided me with all the necessities so that I could stay with him through the night.
Thank you for your comments, we are so pleased you felt comforted at these times and as you know it is the small things that count. Please be assured that the team at Hollyfields are passionate about what they do and we are pleased this was felt and noted.
My darling dad had complete dementia (Alzheimer's, frontal lobe and vascular dementia) and was tended to with so much love, care and dignity also fun! They did all they could to make Dad's final 5 months meaningful and happy. Can't recommend it highly enough.
Thank you so much for your kind words, we are so pleased we could make such a difference to your dad, please be assured we will share this feedback with the staff.
Thank you for all the care and attention given to my husband. Staff are very kind to me from the moment I arrive to the moment I leave.
Thank you for your feedback - we felt honoured to be able to care for your husband and glad you felt welcome in our lovely home.
Caring staff, nothing is too much trouble, always cheerful.
Many thanks for taking the time to leave a review on carehome.co.uk. Your feedback is appreciated. I will be sure to share this review with the team here at Holyfield's.
The staff all put a huge effort in with my dad and as a family, we are extremely grateful for all their care and compassion.
Many thanks for taking the time to leave a review on carehome.co.uk. Your feedback is appreciated. I will be sure to share this review with the team here at Holyfield's.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (6)
- 04 Aug 2026
Back-to-Back Finalists! ?? For the second consecutive year, we’ve been shortlisted for two UK Customer Experience Awards: Best Customer Centric Culture (Large Organisation) and Customers at the Heart of Everything....
- 19 Jul 2026
???? Double Birthday Celebrations Today! ???? Today we celebrated not one, but two special birthdays! ?? William had a lovely day with his relatives, enjoying reading through his birthday cards...
- 19 Jul 2026
???? Double Birthday Celebrations Today! ???? Today we celebrated not one, but two special birthdays! ?? William had a lovely day with his relatives, enjoying reading through his birthday cards...
- 30 Jul 2026Organiser: Barchester Hollyfields Care Home
- 30 Jul 2026Organiser: Barchester Hollyfields Care Home
- 02 Aug 2026Organiser: Barchester Hollyfields Care Home
Awards / Recognitions (25)
- 15 Jul 2026Recipient: Barchester Hollyfields Care Home
- 13 Jun 2026Recipient: Barchester Hollyfields Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hollyfields Care Home.
Meet the Team (20)

My journey in Healthcare began in 2004 when I graduated with a BSC (Hons) qualification. I started my career on an NHS ward, where I gained invaluable experience and honed my skills in patient care. Over time, I transitioned my skills into medical education, expanding my knowledge and expertise.
In 2016, I decided to explore new opportunities in private healthcare and accepted a role as Deputy Ward Manager. This experience allowed me to further develop my leadership abilities while continuing to prioritise the well-being of patients.
In 2022, I made the transition into a nursing home, taking on the role of Deputy Manager. Here, my passion for the well-being of both residents and staff truly flourished. It was a privilege to contribute to creating a supportive and nurturing environment for all.
In 2023, I was honoured to be promoted to General Manager, a role that allows me to lead with compassion and dedication. My commitment to the well-being of residents and staff remains at the forefront of everything I do, driving me to continually strive for excellence in care provision.
Outside of work, I'm a proud mum to four wonderful grown-up children and step-mum to two younger children. Family means everything to me, and I cherish the time we spend together. Being a Nanna to two wonderful grandsons brings me immense joy, and I treasure every moment with them.
In my free time, I love nothing more than going on holidays with my husband. Whether it's exploring new destinations or returning to our favourite spots, I find immense happiness in discovering new cultures, cuisines and experiences. Travelling allows me to unwind, recharge, and create lifelong memories.

Hello, my name is Rebecca Chelin. Originally from South Africa, I embarked on my nursing journey in 2012, specialising in oncology. With a passion for providing compassionate care, I transitioned to the UK in 2019, eager to continue to make a difference in the lives of others. Since joining the Hollyfields team in 2023, I've had the privilege of serving as a dedicated nurse, and I'm honoured to have been promoted to the role of Deputy Manager in 2024.
Outside of work, I find joy in being a mother to two wonderful boys, who continually inspire me to strive for excellence. In my leisure time, I indulge in my love for travel and immerse myself in the captivating world of literature.

Hello, my name is Dawn Williams and I began my career with Barchester Healthcare back in 2003 I've had various roles at Hollyfields and in 2023 I was promoted to Clinical Lead at Hollyfields.
I am committed to working collaboratively with colleagues to deliver person-centred care for residents with nursing dementia needs.

Hi, my name is Danielle and I started with Barchester back in 2004 as a care assistant, working my way up to a senior care assistant. After a while, I took on the home trainer role and completed my teaching qualification and assessors award (A1) and dementia specialist training. Then I got promoted to Team leader. I have also carried out the duties as an admin assistant within my time at Barchester. I was unit lead at Ivy House for 2 years. I have my level 2 and 3 in care.
I love my job and I am very passionate when it comes to care and looking after people. I am very committed to the delivery of high standards of care to our residents. As the Hollyfields home administrator, I look after all the financial aspects relating to running this beautiful home.

I have worked at Hollyfields since May 2022, I am dedicated to working alongside my colleagues to provide a person-centred care approach to individuals with nursing dementia needs.

Hi, my name is John and I have been part of the Barchester Hollyfields family since 2016. I have been supported to gain my NMC Pin through BHC. I love my role and being a registered nurse. I'm passionate about helping others, ensuring that the residents are well cared for.

Hi, my name is Kaylee and I joined the Hollyfields care team in February 2021. I love getting to know our residents and I'm extremely passionate about their continued wellbeing and life enrichment through tailored activities. I became part of the Activities team to develop more in this area and expand the type of fulfilling activities and events we provide.

Hello, my name is Thomas, and I've worked at Hollyfields Care Home since leaving college. I love to learn and develop. Working at Barchester, I have gained many new skills.

My name is Gemma, and I am the unit lead at Ivy House, part of Hollyfield's Care Home. I joined the team in January 2020. I have 24 years of care experience and have achieved my NVQ levels 2 & 3 in Health & Social Care and my level 5 in Management. I worked as a deputy manager in a previous care home.
I have a passion for delivering person-centred care and ensuring all of our residents' needs are met with dignity and respect.

Donna helps to lead the team of carers on the floor and works in conjunction with the nursing team to ensure person-centred care is delivered to our residents on a daily basis.

Anniesha is one of our senior carers, she is passionate about caring for residents living with dementia and has been an essential part of the Hollyfields team for over 18 years.

Claire has been a key member of the Hollyfields team since 2001 delivering excellent care to residents living with dementia.

Hi, my name is Victoria and I'm one of the care team here at Hollyfields. I love my role, being on hand to provide the care and continued safety and well-being our residents need.

My name is Nick I have been a care assistant here at Hollyfields since Jan 2023.

Hi, my name is Elizabeth and I've been a member of the care team here at Hollyfields since 2022. I'm part of a fabulous team, all the staff here are so supportive. It's a great place to work and an honour to care for our residents.

My name is Sarah I have been a care assistant here at Hollyfields since Aug 2015.

Hello, my name is David and I joined the Hollyfields team in 2023. I spent 42 years as a roofer/builder and a further 10 years as a Caretaker for Hume St Medical Practice, I enjoy being busy, and happy to work in and outdoors of the home if I'm not decorating you might find me in the garden tending to our beautiful grounds.

Hi, my name is Cheryl and I'm the Head of Housekeeping here at Hollyfields. I joined the team in March 2020 and absolutely loved caring for our resident's home environment. I'm passionate about their wellbeing, and ensuring they feel at home' at all times.

Hi, my name is Becky and I'm a member of the Housekeeping team here at Hollyfields. Our residents make me smile every day and it's a pleasure to support their ongoing well-being.

Hello. My name is Elizabeth and I'm a member of the Housekeeping team here at Hollyfields care home. I've worked here since August 2022 and love my job, being able to provide a clean and safe environment for our residents is a pleasure and working in a home with such a fabulous atmosphere is a delight.
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