Brindley Manor Nursing Home

St Peter's Walk, Droitwich WR9 8EX
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9.9 140 Reviews
  • Brindley Manor Nursing Home, Droitwich
Brindley Manor nursing home in Droitwich offers residents a warm, relaxed and homely environment where their well-being and comfort is of utmost importance.

Everything that they do is underpinned by their philosophy of care, ensuring that all residents should be safe and comfortable and treated with respect and equality.

The friendly and experienced staff promote independence and each resident receives their own personalised care plan outlining their care requirements, preferences and wishes to give them choice in all aspects of their daily routine.
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Care Provided by Brindley Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1250 – £1500
  • RESPITE Self-Funded Nursing Care: £1250 – £1500

The actual level of fees are based on care needs and the room type selected.

These prices are only a guideline, please contact Brindley Manor Nursing Home to find out the exact price for your requirements.

Contact Brindley Manor Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brindley Manor Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Spring View Healthcare Ltd
  • Privately Owned

Person in Charge

  • Jensy Paul (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (46)

Brindley Manor Nursing Home Reviews (140)

9.9

Brindley Manor Nursing Home has a Review Score of 9.9 (9.883) out of 10, based on 69 reviews in the last 2 years.
Over all time Brindley Manor Nursing Home has 140 reviews.

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Reviewer Connection to Brindley Manor Nursing Home
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Total of 140, showing 101-120
Review from Ivor W (Husband of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife was a resident at the care home until she died. The food was disgusting. My wife was a coeliac and needed a gluten-free diet but half the time the cook just sent up any old mush, leftovers a lot of the time. The nurses would move away from my wife's bedside and start discussing her in their
native language, totally unacceptable. There was a couple of the staff that I would commend, but on the surface most were very bad.
Reply from Bilal Khan, Director at Brindley Manor Nursing HomeI have investigated the issues surrounding your wifes stay, which was some 5 months ago. I believe your wife started on a normal diet and needed to switch to puree food which can look unappetising and be disconcerting for Residents/family. Unfortunately, this must be done for clinical and safety reasons. I also checked the coeliac issue you raised and the kitchen staff purchased gluten-free foods and snacks before your wife arrived to meet her dietary needs. We have a zero-tolerance policy on speaking non-English languages and we act immediately on any instances of this. We strongly encourage Residents or family/friends to raise any issues to the Nurse/Manager so it can be addressed straight away as delays in reporting makes it harder for us to take action. We have received many positive comments about the food but we do understand the concerns you raised and are always looking to continually improve for our Residents. Our Manager would be more than happy to meet to discuss further.
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Review from M W (Son of Resident) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff, kind and thoughtful.
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Review from P C (Daughter of Resident) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
End-of-life care for my dear mother was exceptionally good. Caring, compassionate staff made Mom's passing easier for her and us as a family. Knowing that Mom was pain free and comfortable was of utmost importance to us as a family, as she was clearly loved. Thank you to all staff.
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Review from Jean Y (Sister of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our brother came to Brindley Manor Nursing Home for end of life care and passed away peacefully and pain free thanks to the excellent care that was provided by all staff. The environment is friendly and welcoming to visitors with staff always at hand to answer any questions or attend to their resident's
needs. Our family cannot thank them enough.
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Review from Rob W (Son of Resident) published on 23 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was transferred from hospital to Brindley Manor for end of life care, which in itself was a blessing for us, as it enabled my mom, in particular, to see dad every day at any time, which was a great comfort to her and the rest of the family. He had a lovely room overlooking the garden that gave
him the peace he needed. The care, understanding and compassion that the staff showed to my dad and to me and my family during this most distressing time, was exceptional and I can't thank them enough for this.
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Review from Stephen I (Son of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the service of care they provide. First-class. Highly recommended.
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Review from Steven W (Son of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would just like to say thank you for how you looked after my dad and step mum, while in your care. The staff were magnificent in looking after them. The home itself may need a bit more TLC, but it's made up by your team! Both Dad and step mum wanted to have their last days together at home. Their leaving
you is no reflection on the home, it was just their wish to go home.
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Review from Jane G (Daughter of Resident) published on 2 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom was cared for at Brindley Manor in March this year. The care she received was of a very high standard, Mom was treated with kindness and dignity by all the staff.
All my family were welcomed into the home each time we visited, nothing was ever too much trouble and the Carers always had time
to talk to us and update us on how Mom had been that day.
I am really grateful to Brindley Manor and all its staff for the care my Mom received.
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Review from Jeremy D (Son of Resident) published on 1 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to live here in 2015 and the home became Brindley Manor Nursing Home a couple of years ago. In general, the home is run well, with clear communication and the facilities are good. The home is always clean and tidy with regular activities. The standout, however, is the staff. An incredible
group of people committed to their work and to the care of those under their charge. During the Covid-19 period, there were minimal outbreaks and the fact that my mother, as frail as she was did not contract the disease is a testimony to the efforts of staff and management, whilst they also went out of their way to accommodate family visits and make contact as far as possible. The respect, care and love they showed to my mother and to the whole family over the term of my mother's stay was like extended family. Mum was from time to time quite ill and then would be bouncing back and I suspect often, this was due to the care of those around her. When she finally passed, the sensitivity of the team was clear and comforting. Thank you!
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Review from Beverley K (Daughter of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Brindley Manor Nursing Home to be of a very high standard. Staff are efficient/well informed and professional. Manager and admin office staff are extremely professional and supportive. I would highly recommend the home to anyone.
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Review from M M (Next of Kin) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming. I have had lots of questions about things, and I have always had satisfactory replies. It's very clean and relaxing too.
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Review from June S (Daughter of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom came to Brindley Manor Nursing Home in March of this year as she required twenty-four-hour nursing care. From the moment she went in we were greeted by friendly staff. I can only say she has received the highest care possible and treated with respect and dignity of which she deserved. All staff
have been wonderful from management to carers, cleaners, everybody. I shall always be truly grateful to Brindley Manor for looking after my mom.
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Review from Chris D (Son of Resident) published on 29 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Truly excellent throughout my mum's six years at Brindley Manor (previously St Johns) Care Home.
The dedication and kindness of the staff, their delivery of high standard holistic care and an obvious determination to do a first-class job, was evident every single day. As an NHS healthcare professional
myself, it was a great comfort to have confidence that Mum was being cared for to such a high standard. Never, in six years, was anything too much trouble. The management team were clearly fully engaged in the resident's day-to-day life, providing accurate, up-to-date information and advice, with compassion and understanding. The entire Care Home, 'root and branch', were exceptional.
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Review from Linda R (Daughter-in-law of Resident) published on 25 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, clean and pleasant home. The staff, without exception, made my mother-in-law stay comfortable in a lovely, safe environment and treated her with kindness and compassion right up until the end of her life.
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Review from Dee M (Friend of Resident) published on 16 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A good friend moved into the home after a long stay in hospital and was deemed as unsafe to be home alone.
My friend has been in the home since July 2021.
Brinley Manor has done a marvellous job with my good friend, over the last 8 months. She was very unwell when she first arrived, and her behaviour
could be very challenging. The staff have shown her great understanding, patience and empathy, and their focus has been and continues to be maintaining her dignity. The food is also excellent, as are the activities and entertainment.
The home is also very clean and comfortable. The staff are very friendly and helpful. The staff are always very welcoming. Admin works well and is customer-focused. All in all first-class, Keep it up.
I highly recommend the establishment.
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Review from J K (Daughter of Resident) published on 28 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has advanced dementia. From my first contact with Brindley Manor, I felt reassured and confident that they could meet her needs. She is treated with respect and dignity. Every staff member is caring and professional. The staff looks after me too. I feel listened to. This home is excellent.
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Review from Alison W (Daughter of Resident) published on 26 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is currently a resident at Brindley Manor Nursing Home having been transferred there when her previous home closed. From the moment she arrived her care has been wonderful. The staff have been incredibly caring and professional throughout and put my mind at ease. My mother has a beautiful
room and a lovely view out to the garden and she looks comfortable and relaxed. The administrative team are very friendly and helpful.
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Review from Sally F (Daughter of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has sadly passed away, with his last few weeks being cared for by the most amazing team. Nothing was ever too much trouble, with Dad's best interests always being at the centre of all decisions. Somehow the team combined all the Covid safety restrictions with a warm and welcoming environment
for us as a family. We will be forever grateful that Dad was with the two of us at his actual passing. This was made very peaceful and personal as well as being a true privilege for us.
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Review from H S (Daughter of Resident) published on 9 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is in a bed to assess. The staff are very friendly and kind to her. One particular carer goes over and above to help her which we very much appreciate. Any requests we may have are always dealt with swiftly. The only thing I would feel happier about is given my mother is in a vulnerable situation,
I would feel happier knowing there was CCTV or this outside and in the home...
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Review from G W (Resident) published on 9 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cleanliness is excellent. Personal care with care and dignity. Food out of this world! Staff all lovely and friendly, and willing to help. Nurses fully understand my medical needs and have pain relief fully under control.
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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Brindley Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 69 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 69 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Brindley Manor Nursing Home is calculated as follows: ( (713 Excellents x 5) + (80 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 800 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brindley Manor Nursing Home is based on 69 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 69 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (5)

Jensy

Jensy Paul

Job Title: Registered Manager Joined: 2021

Jensy is the Registered Manager of Brindley Manor Nursing Home and is also a Registered Nurse with over 15 years of clinical experience. Previously she was the Deputy Manager of Grosvenor House Nursing Home which won care home.co.uk's prestigious award for Top 20 Best Nursing Home in the West Midlands for 5 years under her leadership.


Her experience and skills are essential to achieving our number 1 priority: that Brindley Manor Nursing Home is a place where we would want our own parents or grandparents to live. Jensy is passionate about providing high-quality care for our Residents and continually improving the services we offer.

Mariamma

Mariamma George

Job Title: Deputy Manager Joined: 2021

Mariamma started at Brindley Manor Nursing Home as a Nurse then became the Clinical Lead and most recently we were delighted to announce her appointment as the Deputy Manager. She has a wealth of nursing experience and her calm and caring manner in addition to her leadership skills mean she is a key member of the Brindley Manor team. She is a big part of our drive to continually improve and provide the highest quality of care to our Residents and improve clinical standards.

Blaise

Blaise Osman

Job Title: Activities Coordinator Joined: 2022

Blaise is an integral part of the Brindley Manor Nursing Home team providing activities for all our Residents based on their needs and personal wishes. She has an abundance of energy and enthusiasm and you can see by her interactions that she genuinely cares about all of our residents. It really is heartwarming to see residents respond so positively and happily to her patience and kindness as well as the activities she puts on. For example, her "Therapy" Pony has been an excellent addition to the home!

Julie

Julie Wagstaffe

Job Title: Head Chef Joined: 2020

I enjoy my job. I like devising new dishes and menus. I get great satisfaction out of seeing our residents enjoy their food with lots of flavour, texture, etc. and introducing residents to dishes that they may not have tried before.


It's nice being part of a team where we all look out for each other. And can work whilst being able to laugh, which in turn makes Brindley Manor a more relaxed, happy and calm home for the residents.

Meldwyn

Meldwyn Mills

Job Title: Handyman Joined: 2016

Mel's official title is "Handyman" but he is in many ways so much more! Mel makes sure the home is safe and is on hand to fix any issues. Residents and family will also interact with him as he loves to help with adding touches to Resident rooms so they become more personal spaces and more like a home away from home. That could be pictured on the walls or fitting a new TV! He is wonderfully cheerful with a lovely sense of humour that the Residents and Staff all appreciate.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brindley Manor Nursing Home to verify any information. View our terms and conditions. Brindley Manor Nursing Home has an Enhanced Service - more info.