Rashwood Care Home

Very good home to live in. Carers are excellent and are always there to assist .Food just mediocre & needs improving more than current. .Gardens are a credit to Paul the gardener. They are a joy to sit in during good weather.

Our heartfelt gratitude and appreciation to the entire team for all their hard work and commitment. Huge thanks to everyone.

My only regret is that it's expensive and Dad won't be able to stay there permanently. However you get what you pay for and I do believe that Rashwood is worth every penny.

Wonderful staff who care and support you and who obviously enjoy their working environment as many have stayed there for many years. I would highly recommend.

During my short respite stay the staff were very attentive treating me with empathy and dignity. Giving me all the support I needed even though I have difficulty communicating. The meals were very good and appreciated the varied menu. I felt very safe and secure during my stay.

I have found the staff very helpful and pleasant, also they are friendly and helpful. The rooms are comfortable and very pleasant.

I have not seen my father laugh so much and look so happy for many years. Thank you Rashwood.

We came in for respite care so our experience was one of relief to be looked after. Everyone was helpful and warm. It has been a learning curve for both husband and me and a lifestyle we could adapt to. If we moved in there would be some issues to sort out. Rashwood is a very attractive home with a beautiful garden and could easily be our future home.

I came from a week in hospital, the difference was noticeable. I have given Good all round - some were very good. I as helped through my recovery by caring staff. Food was generally excellent - a few times less so!

My mom was moved for her end of life care at Rashwood straight from hospital approximately two weeks ago.

I have been so impressed with everything thus far, the building is stunning and the grounds beautiful even in winter. The food is excellent and always well presented, relatives are able to pay a nominal fee for a lovely three course meal and and join loved ones which is fabulous.

What makes Rashwood so special though is the staff team, domestic, carers, admin, ancillary staff and management have all gone out of their way to welcome my mom, showing such kindness to both her and to us as family members.

I worked in senior social care and health roles all of my life , and to date, Rashwood has exceeded all expectations; Thankyou for the smiles, chats, kindness and care .

I have not been disappointed. The nurses and care team are fantastic. Although mom doesn't each too much, they will provide anything that she wants at any time. My mom has settled so well, that although she is very poorly, she is most certainly stable. The staff are all approachable, and I have every confidence that they know my mom well. I feel I can express my concerns at any time and action taken where appropriate. Thank you for being such a wonderful team. You have all made the situation better for me and the rest of the family.

Rashwood has a very warm and friendly environment from the moment you step through the door. Staff are genuinely caring and build good relationships with the residents. They are always available to listen and will accommodate most things at a moment's notice. Food is varied menu wise and a good selection on offer.

My only criticism would be around some of the planned activities as our mum only has use of one hand so cannot do majority of things on offer. Also there could be more thought put into the activities themselves as can come across as a bit childlike. Most people are intelligent & may find some activities a little patronising? Just my opinion of course!

Any problems or questions...someone will help.

My mother first checked into Rashwood for a week or twos respite. She was slightly reluctant to go at first but after a very impressive tour of the facilities and the wonderful grounds , she decided to give it a go. Within a day or two she felt relaxed and happy. She realised she was in a much more suitable and safer environment than what she was used to at home and she is now a long term resident. The carers are so friendly, fun and attentive; nothing is too much trouble. The fact that many of them have worked there for decades speaks volumes about the friendly atmosphere. We can visit her anytime and whenever we do all the staff are welcoming and professional : it gives us a lot of comfort to know that mum is in such safe hands. The facilities and food are excellent ; the gorgeous gardens are a real bonus and allow mum to spend time outdoors relaxing or exploring the paths on her mobility scooter. Thank you all for looking after her so well.

My aunt has settled into her new home and I'm confident we have made the right choice for her.

I am sorry it took so long to put this review in, but it has been hard to adequately send our thanks.

Very good care and meals excellent. Gardens beautiful and Rashwood clean. Very comfortable.

My husband felt he was got up too early for his shower (6:30am) wider choice of beers please.

I arrived at Rashwood directly from hospital where I had a complete hip replacement. |I was very pleased to be shown to a ground floor room very well appointed and with a view of magnificent gardens. From this moment I was treated with kindness best of care and good humour whatever was the designated job of the person concerned nothing was too much trouble and all its care and comfort helped me to heal and return home on 14/6/25.

Thank you for your support. You looked after me so well.