Barchester Tewkesbury Fields Care Home

Thank you for looking after this resident.

I am left with complete reassurance knowing that Mums final years were happy ones at Tewkesbury Fields. Exemplary service. Daughter of a much loved resident.

All the staff were exceptional in their care and support of my mother right from the beginning when she moved in. During her stay, through her short illness and throughout her final days, there was a friendly and supportive atmosphere throughout the home and the staff genuinely cared for both my mum and myself and any friends coming into the home to visit or accompany me. So although a sad time, it was made easier by the experience we had whilst there.

The staff quickly recognised my mother was seriously ill and admitted her to hospital, where she stayed for 10 days until well enough to return to the home. She has improved considerably and now looks clean, tidy and well cared for.

Having come here following a serious operation for respite care I have been really well cared for by such a lovely happy working team which has helped my recovery enormously for a fortnight. I compliment all the staff who work equally hard for the benefit of their patients in a friendly atmosphere. Thank you.

Personal care and friendliness has been superb. There is a lovely atmosphere and homeliness about Tewkesbury Fields and all visitors are made welcome. Very comfortable rooms and pleasant outlook and all on one level.

Friends and family treated well and welcoming, care explained.

Mum has been in Tewkesbury Fields for a few months now, I am very happy with the care she is receiving.

When entering Tewkesbury Fields Care Home there always seems to be a welcoming atmosphere and helpful receptionist. Staff, carers and all other staff work tremendously hard and show much patience and understanding. Always eager to prioritise residents safety and well being with cheerful willingness to please with needs and requests. The activities team have much vitality adding much brightness and stimulation to residents days. Go to tremendous efforts to ensure happy times. Reassuring to be able to discuss health issues regarding my husband with the nurses, very understanding and aware of any problems or difficulties. Overall a happy and warm home.

All staff of the care home are polite and helpful. There is nothing they won't do for you, carers and helpers especially.

My father has been in Tewkesbury Fields for some time now and is happy there. The carers and nurses are very friendly and get on well with dad.

Many of the activities are fun and brighten the residents' days. Any problems encountered have been dealt with very quickly.

The atmosphere is usually very nice, apart from the shouting by one very unpleasant resident who is both disruptive and rude and spoils the mood for everyone on a regular basis. My father is sensitive to this and it is a shame as it is really the only ongoing issue we have with the home. I feel very sorry for the residents and staff who have to put up with this antisocial behaviour.

The home is clean and well maintained. There is good parking and lovely grounds. I would definitely recommend Tewsbury Fields to anyone looking for a caring home.

My mother has been in Tewkesbury Fields for two years now, the whole care home has a pleasant atmosphere upon entry into the front door and all of the staff are always very kind thoughtful and happy within their work. I cannot recommend Tewkesbury Fields highly enough it has way outlived any of my expectations when it comes to my mother's care. Five-star recommendation for me right across the board. All of my mother's needs are taken care of and I sleep well at night knowing that she's being well looked after. We have also had issues with the local authority which was a very worrying time for my father and myself and very complex to deal with. The staff, including the manageress of the care home have been nothing but absolutely fantastic with supporting us through this difficult time and we really appreciate everything that they have done for us. Many thanks.

My mother was reluctant to go into a care home, however, she is extremely settled and happy and would not wish to be anywhere else. She loves her room and the privacy offered. The staff are supportive and most caring in every way. The general atmosphere is bright and welcoming. My mother describes it as being in a very nice hotel, the dining room being particularly pleasant with good, nutritious food on offer. Although the care is expensive, quality and caring staff come at a cost.

Everyone is unfailingly professional, helpful, cheerful and welcoming and they obviously all really love their work and the residents.

Communication about residents could be improved. Food is on the whole good but not for diabetic clients as sometimes difficult to cater to all requests.

Afterwards, my wife said ' I don't mind where we go so long as we are together'. Naturally, I knew this could not be and felt vulnerable.

You can imagine my relief to hear from the manager at Tewkesbury Fields that a camp bed could be put up alongside her, whenever I felt it be necessary, as was the case only a month later when she suffered a 'minor' stroke.

These and others, are all received but, for the resident's psychological health and well being, activities play a crucial role by helping him or her to play a part, to belong. Then through the monthly service, speaking visitors and minibus trips, by encouraging each one to look outwards, beyond the home.

My mother lived in Tewkesbury Fields from May until October this year. We feel extremely lucky to have found such a wonderful home for her after a traumatic stay in hospital. She was not well but her overall condition improved slightly due entirely to the amazing professional care she received. She got to know the staff and was made to feel safe and secure in her surroundings. Her appetite even improved.

Sadly, Mum passed away on 18 October but her end of life care was amazing. The staff made us, as a family, so welcome and we were able to be with her day and night for 5 days. Mum was cared for with dignity and compassion - we will never be able to repay the kindness shown to us by everyone at Tewkesbury Fields.

I have been visiting my friend for over a year, the staff have always been pleasant and treat all the residents with great care. They have regular events to give pleasure to those who wish to attend.

The staff are always going around with the drinks trolley with biscuits and cakes and the visitors are also given the choice to have some. Also, the cleaners do an excellent job of keeping the care home very clean.

They need one or two more HCN's or nursing staff to cope with the demands of the residents. Staff work very hard, the day staff are more considerate than the night staff.

I occasionally have lunch with her, the food is very good and tasty.