Barchester Tewkesbury Fields Care Home

I believe mum is still with us because of the dedication of the entire team.

My nan was a resident at Tewkesbury Fields from May 2017 - October 2017. She was always clean, happy and listened to. She passed away in October 2017 and the nurses and care staff were wonderful. They allowed my family to stay for 5 days until my nan passed. They gave them food and drinks, were caring and friendly, we even had use of a room to rest in if needed. We couldn't have got better care and neither could my nan.

My mother moved to Tewkesbury Fields in May 2017 direct from hospital. She was not a well lady, however, while living there her appetite improved, she felt cared for and was happy. Her 'end of life' treatment was exemplary. The expert dedicated care she was given could not have been better. For the last five days of her life, we were allowed to 'move in' with her. It felt like home. The staff cared for us as well as my mother. They fed us, gave us a room and so, so much support. The staff work as a team from the handyman to the nurses, everyone cares and helps the residents. Residents' individual needs were clearly catered for as we learnt by living there ourselves.

My mother died peacefully in her sleep and Tewkesbury Fields enabled us to be with her and feel comforted by the fact she had received the best care possible, given with love, compassion and dignity.

Tewkesbury Fields is a very clean, attractive building in a delightful country setting with grounds and country views. All the staff are excellent and I cannot express just how good our experience was. A sad time made easier by everyone who works there.

Your kindly, intelligent staff really do make the best of a difficult experience. It appears that you are under staffed in some areas.

I feel the nurses are professional and approachable and give me accurate information about my husband. The new management, home manager I rate as very competent and efficient.

Environment very safe and comfortable, we explored many other care homes and we feel so relaxed and happy with our choice.

Staff were friendly and helpful.

Admitted for respite care - everyone appears friendly, helpful and very caring.

Love the 'open door' policy for having guests to join meals, included phone and tea/coffee makes it a 'home from home'.

My mother has genuinely thrived since moving into Tewkesbury Fields. As someone in her 90's with very brittle bones, she feels that she is in a safe environment. The rooms are lovely and being all on one level is great - no stairs or lifts. She's very happy there and it is always a pleasure to visit. The manager runs a tight ship and is supported by a fantastic and highly experienced team who really care about the residents.

My Aunt has been resident at Tewkesbury Fields for 3 years. In those three years, her care has been outstanding and is improving all the time. The care/nursing care, activity, housekeeping, maintenance and management team has given 100+% care, kindness, respectfulness, empathy and amazing patience to all residents. The atmosphere is relaxed, welcoming and homely. The changes made since the new manager has been in post, is very positive. A big thank you to Brighterkind staff for their dedication, kindness and support.

I know very little that goes on every day but we find her when we call, well looked after. Some days in good form and others not but we can't expect anything else at her age. She feels bored and lonely but again, one cannot expect anything else at her age. I feel more staff are needed.

My wife came to Tewkesbury Fields Care Home over 4 years ago after a spell in hospital. We chose this care home following strong recommendations from friends and did not view any other homes. She is suffering from an incurable illness and we have been very pleased with the care provided. The outstanding element of the care is the quality of the staff. They have always shown the skill and application needed especially as my wife requires hoisting for all transfers, fed at every meal and is difficult to understand because of her speech problems. Another excellent feature is the busy programme of activities. I would confidently recommend this home to anyone in a similar situation to my wife.

Very impressed with my room and especially the views of countryside and birds coming to feed. The staff are very pleased and helpful.

I have marked Management as "Good", however, if this were to cover the last 3 years it would be "very poor" because until recently there have been frequent changes to the manager and it is a credit to the staff that this didn't negatively impact the running of the home.

My only negative is value for money because most care homes cost £1,000 per week and although this is perhaps the true cost, it should be met by the public sector, that both my parents contributed to all of their working lives. Therefore this statement applies to all privately run care facilities.

My parent is in here for respite care for 2 weeks following a hospital stay after an RTC. Mum is overjoyed at the service & cleanliness of the home, the staff are very friendly & go overboard in trying to make their stay as nice as possible. Dad has mild dementia & they treat him with great respect & never leave him out of anything. The home phone me to give me updates or if they have any worries about my parents. All in all a great place to be.

Knowing my mother is in a safe environment and receiving the care she needs is a great support and help to the family.

he loves the activities, especially the exercise classes as he likes to socialise and interact with other people.

The prominent feature is one of smiling kind staff. The staff are without exception, kind and encouraging. The food is adequate if a little unimaginative, it is well cooked and well presented. The entertainment is varied though frequently, not what appears to be on the programme. There is always encouragement to do what you would like to do. Trips out are undoubtedly not nearly enough - lack of staff to go on trips to help with managing that less able, which to the majority are.

The inviting of locals to give entertainment is excellent and needs encouraging. Families are always welcome.

Tewkesbury Fields Care Home is a very well run, comfortable care home where the staff are uniformly kind, caring, know all the names of the residents and address them personally and gently, no matter what their problems are. My 107-year-old mother has all her needs met and feels at home with the efficient friendly staff.