Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 286 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mercy Johnson (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • On-site parking for visitors.

Tutnall Hall Nursing Home Reviews (286)

Total of 286, showing 101-120
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.999) out of 10, based on 132 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 286 reviews.

Overall Experience

  • 281
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Date Published

286
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Review from S P (Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the nurses and carers I have who look after me.

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Review from V R (Sister of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was only with Tutnall Hall for only a few days during her last days. The care and compassion that the staff showed her was outstanding. To the family we were given the same attention that makes for a more comforting time for all. Thank you all so much.

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Review from T P (Niece of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty spent 3-4 days here but the nurse still had a personal and compassionate manner, as if she had been a resident for a while. My Mum spoke very highly of all the staff she had met and spoken to. Everyone I met asked my first name and held my hand when I got upset.
My aunt only had a short time
here but I can imagine it would be a lovely place to reside.
Many thanks to all the staff!

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Review from C B (Stepdaughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care throughout. My stepfather was well supported through to his final hours.

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Review from W T (Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in many ways, friendly and listening. Service polite and understanding. Fully recommend the staff, service and welcome.

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Review from C S (Husband of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent level of care-couldn't ask for more!

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Review from A S (Son of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home with excellent care given.

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Review from M K (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first phone call, all staff and management have been very helpful and professional. Lovely buildings, very clean and well kept. Nursing staff very knowledgable and always available to help/explain care and treatment given to my mum. Mum has received a good level of care since being here.

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Review from G W (Granddaughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my nan was only here for 2 weeks, I am extremely impressed with the care she has received. Room was clean, bright and comfortable. She was always kept comfortable and checked on regularly. Staff are always happy, smiling and professional.

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Review from S K (Son-in-law of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has received more care and attention than I could have ever imagined. The staff are so caring and professional. The communication is very clear and we are kept up to date.

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Review from D W (Son of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring staff. Good facilities. Pleasant environment.

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Review from C W (Wife of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Tutnall Hall was extremely positive. I, my three daughters and my son all visited my husband separately on a regular basis during his stay for four weeks of respite care. At all times, all staff from the cleaners to the manager were pleasant, courteous and smiling. They were very responsive
to my bedbound husband's needs and requests. I was very confident that he was safe and well cared for. The staff had taken time to chat with him about his family and interests so providing social contact when we weren't visiting.

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Review from P P (Wife of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, my husband was only here for 10 days but during that time the care and support were excellent. The staff were all very friendly and extremely efficient. We are grateful for his care and support.

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Review from C J (Granddaughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was moved to the home in March for end-of-life journey. He was looked after and cared for, for his final journey and treated with dignity. The staff were amazing and very caring.

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Review from Sam W (Son of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mum's time here she was very well cared for. They made sure she was clean, warm and comfortable at all times, even cutting her nails and trimming her hair! The nurses were always very kind and welcoming, such a lovely place. Thank you so much.

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Review from K A (Daughter-in-law of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were very friendly and accommodating. They showed great care and respect at all times. When Mother-in-law passed away, they were very kind to relatives and allowed us all the time needed to say goodbye.
Nothing negative to say about anything. Just very positive all-round.

Reply from Stacey Kearns, Admin at Tutnall Hall Nursing Home

Thank you for the excellent review and we really appreciate your valuable time.

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Review from L D (Son of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We always find Tutnall Hall staff so very friendly and extremely caring. They have time to talk and discuss our loved one in their care. The home is absolutely spotless. We really cannot fault the care and know our loved one is in safe, caring hands.

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Review from T P (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff showed excellent care and compassion. We are very pleased with the care provided. The home is clean, staff are warm and welcoming. Our loved one was made comfortable at her end-of-life care. All needs met. This is a wonderful home and we would recommend Tutnall Hall Nursing Home.

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Review from H W (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's stay at Tutnall Hall Nursing Home was only a few months but we couldn't have wished for a better place for her to stay. She was cared for so compassionately and it felt like we had an extended family.

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Review from P W (Granddaughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall Nursing Home gave us a hope that my nan's last few months could still be positive. Never have we seen such good care and support to not only our nan but to all of her family. We knew that whenever we went home she would still be ok and it really helped settle our nerves. Before Tutnall,
we found ourselves having to do a lot of our nan's care but coming to Tutnall, that weight was lifted and we could focus on being family.

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Current Review Score: 10.0 (9.999)

Overview of Review Score

The Review Score of 10 (9.999) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 132 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 132 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.999 for Tutnall Hall Nursing Home is calculated as follows: ( (1581 Excellents x 5) + (2 Goods x 4) ) ÷ 1583 Ratings = 4.999

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 132 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 132 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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