Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 286 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mercy Johnson (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (1)

Visiting

  • Open 24 x 7 for visiting relatives / friends

Parking

  • On-site parking for visitors.

Tutnall Hall Nursing Home Reviews (286)

Total of 286, showing 121-140
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.999) out of 10, based on 132 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 286 reviews.

Overall Experience

  • 281
  • 4
  • 1
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  • 0

Date Published

286
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Review from Y Q (Niece of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, always friendly, care staff are very helpful, never too much to ask for everything. Nothing too much trouble.
Food lovely. Community programmes are very good entertainment.

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Review from G R (Friend of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were faultless in the care, attention and compassion shown to my friend and his wife during his stay at Tutnall Hall Nursing Home.

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Review from C S (Wife of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all staff to be so helpful and informative in the questions I asked. My husband is receiving wonderful personal care and all his medical and personal needs are being met by a loving and caring team of nurses.
Would highly recommend Tutnall Hall Nursing Home to anyone.

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Review from B Y (Son of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody at Tunall Hall has been superb! They looked after my mother and made her happy and comfortable at all times.

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Review from B P (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Tutnall Hall for 15 1/2 years and has had just the best treatment. Besting Nursing - Best Care - Fantastic!

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Review from K D (Sister of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very happy at Tunall Hall Nursing Home. He is very well looked after by the kind and caring staff., We have peace of mind knowing that my brother is in good hands.

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Review from A H (Niece of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle came to Tunall Hall following a period of time in hospital with a broken back. He stayed at Tutnall Hall until he passed away in October 2023 after a six-month stay. The staff were excellent and supported his needs due to his blindness and his dietary needs. They spent time with him talking
sport etc. Thank you for all you did for him

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Review from C O (Wife of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over experience of Tutnall Hall over the last 12 weeks has been excellent.
My husband was treated with dignity and compassion for which I am eternally grateful. Very friendly and caring staff. I could not have asked for better care of my husband.

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Review from Jo E (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Tutnall Hall for end-of-life care from hospital. The team here gave fantastic, personalised care of a very high standard.
They paid attention to her likes and dislikes and took time to get to know here even though she was only there for a few short weeks.

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Review from Joel E (Grandson of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Hollie E (Granddaughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Compassionate, friendly and thoughtful care through all the end-of-life for my grandmother.

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Review from M M (Wife of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldnt have asked for better care for my husband. I would recommend Tutnall Hall to anyone. The staff were all very kind and very helpful, nothing was too much trouble.

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Review from J B (Resident) assisted by family/friend published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very well looked after here. I couldn't ask for better.

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Review from E U (Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. I am a resdient and I am very happy.

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Review from J D (Son of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came here during covid and although times were difficult the staff here were very helpful. They were sympathetic to not only my mother's needs but us too. Every time we visit we are welcomed with a smile and offered a cup of coffee or tea (with biscuits). My mother is always dressed well her
room is exemplary tidy and clean. The attention to detail in the home is excellent with a defined routine for all residents. I recommend the home to anyone who has a relative in need of care.

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Review from D H (Wife of Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first experience with Tutnall Hall was when my husband came in a few times prior to taking up full time residence. Can't fault any aspect of the running of the home or the quality of care provided.

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Review from A T (Daughter of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and genuine care in every sense of the word for my mum.

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Review from V C (Daughter of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care at Tutnall Hall Nursing Home. Mum seems very happy and well cared for here.

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Review from Laurence U (Son of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with Tutnall Hall. The care of Mum has been very good and I can feel confident that she is being well looked after. She also enjoys the various activities that are organised. The staff are excellent - very professional, friendly and caring.

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Review from V M (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been here sometime now and seems very happy and so am I. The staff are lovely, helpful and friendly. I know Mom is being looked after and in good hands. Big thanks to all the staff at Tutnall Hall.

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Current Review Score: 10.0 (9.999)

Overview of Review Score

The Review Score of 10 (9.999) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 132 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 132 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.999 for Tutnall Hall Nursing Home is calculated as follows: ( (1581 Excellents x 5) + (2 Goods x 4) ) ÷ 1583 Ratings = 4.999

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 132 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 132 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (19)

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