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A spacious environment with good wheelchair access means the care home is excellent for residents with mobility issues, together with an organised and efficient practice of care.
A talented team look to adhere to all Care Quality Commission requirements and remain up to date with developing care methods and technologies.
Care Provided by Red Hill
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Red Hill for full pricing details and T&Cs.
Contact Red Hill to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Dulcie Link (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (8)
Visiting
- No specific visiting times though ask that Residents meal times protected
Parking
- Large car park
Red Hill Reviews (105)
Red Hill has a Review Score of 9.7 (9.687) out of 10, based on 33 reviews in the last 2 years.
Over all time Red Hill has 105 reviews.
Since I arrived at Red Hill Care Home, I have been very happy here. The staff are attentive and supportive, the food is lovely and varied and although a lot of the activities are not for me, they try very hard to get everyone involved. I cannot fault Red Hill as a care facility and I would happily recommend Red Hill to others.
Kind regards,
Rahi
I feel, having visited other homes, the Red Hill staff are very good and it is very well run with good fundraising. It also keeps you well informed via email and social media etc. I would recommend Red Hill to others.
Thank you for your positive review. Our aim at Redhill is to ensure residents are cared for with continued empathy and understanding and that relatives are kept informed at all times.
To all the staff on Topaz ward, as a family we wanted to put together this note to say thank you for everyone's hard work and efforts over the few months my Husband was with you. Although he was no trouble (as many mentioned) towards the end he took up quite a bit of resources and we wanted to send our appreciation for all that you did for him. It was his home for just over three months, and you all made us as a family feel very welcome, and knowing we could visit at any time meant a huge amount. Each and every one of you did your bit to help him and we will always be grateful.
Thank you for your positive comments, we are truly grateful for the feedback.
My son has been a resident at Redhill for the past six years. The staff have always been welcoming and friendly and most of all caring and with a good sense of humour. Not only is he cared for by the staff they put DVD's on for him as he is paralysed and chat to him and are like part of the family.
Kind regards,
Rahi.
Whenever I visit I am greeted by friendly, helpful members of staff who are also very kind in their treatment of my sister. They have a warm sense of humour and are thoughtful in their dealings with her. It is unfortunate that she is unable to get out of bed, this means obviously that she is unable to enjoy the various activities laid on or to mix with other residents.
Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your sister is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards
Thank you will never be enough! This care home has gone above and beyond to make sure my dad is properly cared for. The manageress is just wonderful; if I need her for anything, she is there to help immediately in person, by phone or by email. The staff treat my dad like he's family. It makes my life easier knowing my dad is loved and cared for. This care home is exactly what my dad needs and deserves. I'm always welcomed by all on visits.
Thank you for sharing your experience with us. We are delighted to know your dad is settled and happy with his tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards.
Her carers always had time for a smile and friendly chat, no matter how busy or difficult their days were, and they were a great support to our family. All areas of the home were kept clean and tidy.
It's not easy when someone goes into care, but Redhill staff made it easier for all of us, knowing mom was safe and well looked after. A big thank you to all of them.
The team are a real credit to the Manager and her management team
Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your mom was at ease with us. I'll forward your warm sentiments to our home team.
Kind regards
My mother has dementia and has suffered numerous falls, most recently suffering a fractured hip. The staff show such care and concern that we would always prefer their care than hospital. The facilities are very good; it's the management and staff that elevate this review.
Thank you for leaving feedback for us. We are delighted to know your mother is comfortable with us, ensuring high-quality care for our residents. I will pass your kind words on to the home team.
Kind regards,Rahi
My mother went to stay at Red Hill at the end of March 2022 after losing the ability to walk. From day one, she was happy. The staff made her very welcome, and Mum settled in very quickly. Management and staff are all lovely people showing kindness and consideration to the residents and their families. It is definitely a fantastic place, and I couldn't have found a better place for Mum.
King regards.
My mum's family are so grateful and appreciative of the excellent standard of care given to her. Staff all friendly, sensitive and considerate to family in last few days of mum's life. The home is comfortable,light and welcoming.
I found communication poor (I couldn't find out where my brother was on the day he died). When my sister and I cleared out his room we were alarmed to find biscuit wrappers and cake papers in all his clothes drawers and even in a pair of shoes in the wardrobe (there was no bin in the room).
The Care staff were friendly.
In my opinion, Redhill needs to be managed more professionally. Someone in the office who is aware of the resident's care. When someone enters a care home they are still someone's loved one - family needs information on their health and mental issues and if they have to go into a hospital - where they have gone!
Redhill seems to lack professionalism and also a lot of care.
My mom is always telling me how well she is looked after and how well-fed she is. She is always clean and tidy (they have to do that). I can't thank the staff enough, we don't have to worry about her and for all they do for her. Thank you.
From the moment we walked into Red Hill we felt the care and concern of all the staff who allayed our fears and talked only about what steps they could take to look after my uncle rather than reasons not to.
Since moving in whilst it has not been easy we know he is in the best of hands. As a family and individually we call in to see him regularly and it doesn't matter what time of the day there is always plenty of staff around. They are lovely people.
I was well informed of any changes in Mum's health and was involved with any decisions necessary. I wish to thank all the staff for their dedication in making Mum safe and happy.
Overall we are pleased with the care my father is receiving. They are obviously very fond of him which is shown out by the way they care for him. The senior carer goes out of her way to ensure we have the support for my father as well as him. I would prefer that a carer is always allocated to the lounge so the residents aren't left on their own.
Shaw Red Hill is an amazing family oriented care home. When Dad needed nursing care, I didn't hesitate to move him here. The staff are lovely, care for the residents as they would their own family and are so welcoming. They keep you informed of any changes to your loved one and appointments that are needed. At the entrance to the unit, there is a photo board, showing you what they have been doing, from fireworks, crafts, to the Christmas party which is lovely to see. We were able to decorate Dad's room with his own photos and lights at Christmas, which he loved. Sadly, Dad died at the end of January but the 7 months he spent at Shaw Red Hill were some of the happiest. Thank you for looking after Dad and the support, love and friendship you gave him and us during our time with you.
My son has been at Red Hill for 2 years. It was an emergency placement at the time as his carer was taken ill. He has been given constant guidance and advice on his mobility and medical requirements. Was also given due care and attention after my son had knee replacement. We have been more than happy with the help and service he has received.
I am very satisfied with the care given to my husband.
My wife is well looked after and all her needs are taken care of. The nursing staff are really good and are happy in their work. The office staff are only too willing to help and your wishes are dealt with very quickly.
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