Red Hill

229 London Road, Red Hill, Worcester WR5 2JG
Review Us
9.6 90 Reviews
  • Red Hill, Worcester
Red Hill Court Care Home is a seventy capacity Worcester facility that offers personalised elderly care packages, including for many with a challenging form of dementia.

A spacious environment with good wheelchair access means the care home is excellent for residents with mobility issues, together with an organised and efficient practice of care.

A talented team look to adhere to all Care Quality Commission requirements and remain up to date with developing care methods and technologies.

Show Red Hill on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1100
  • Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1250

These prices are only a guideline, please contact Red Hill to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Dulcie Link (Manager)

Local Authority / Social Services

Admission Criteria

  • All Admissions Assessed
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • No specific visiting times though ask that Residents meal times protected

Parking

  • Large car park

Red Hill Reviews (90)

Total of 90, showing 81-90
9.6

Red Hill has a Review Score of 9.6 (9.598) out of 10, based on 45 reviews in the last 2 years. Over all time Red Hill has 90 reviews.

Overall Experience

  • 58
  • 27
  • 2
  • 2
  • 1

Date Published

90
8
18
45
45

Review from Carol N (Friend of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend was resident in this care home on 229 London Road, Worcester until she sadly passed away on 17th May.
Her care there was second to none, it was delivered with great dignity, compassion and love, meeting her every need before and up to her end of life care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia W (Partner of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I moved my partner into Red Hill from another nursing home in January 2017. I am delighted with the care he is receiving here. The staff are wonderful, nothing is too much trouble. He seems brighter and happier than he has been for the last 2 years. There are always plenty of staff around and they all
know my partner although he is new. He is treated with great care and dignity. Although he can be difficult they seem to be able to handle him very well. Myself and his family are very pleased with Red Hill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marj (Wife of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Red Hill for two years. I have no worries about the care he has received. I think he is happy there. I would not move him. The staff are all very helpful and will answer any questions you ask. We all (family) are informed about any changes that occur.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela P (Wife of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The greeting I received on viewing the home. Was excellent.
Help settled my husband in.
Meeting held to have your say. Both relative and resident.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark H (Son of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing Red Hill was no random process for my brothers and I, we were very careful about where she went. I turned up unannounced at every suitable home within a 20-mile radius of Worcester. Some I wrote off from the first visit, unsuitable for a variety of reasons, including ease of access to the resident's
rooms (this shouldn't be possible), hygiene & staff attitudes. Without paying any regard to cost I narrowed the list down to 4 homes. I didn't tell my brothers that I preferred Red Hill, I let them decide. When we had it to two on quality, I thought Red Hill might be nicer, and after 18 months and about 500+ visits, I still think it's a high-quality facility, with a large core of staff who have stayed in the post through all that time. My mother seems content, and we are all happy with the quality of the staff . They got a tough CQC recently, but given the number of visits I have made with no agenda beyond the care of my mum, I would say I'm a better-informed judge than their snapshot.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dee Y (Wife of Resident) published on 7 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Shaw Red Hill since the middle of 2015. At first, it was difficult and he didn't settle at all well which was very upsetting, but soon after he was moved to his present unit, he soon relaxed and accepted his situation and is now relatively happy. The home is always spotlessly
clean and the regular staff are always very helpful and caring. His food always looks appetising and well cooked. It is such a relief to know that he is well looked after and content and I am always made welcome by everyone from the domestics and maintenance people through to the management. It feels like a big happy family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eileen (Wife of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Shaw Red Hill Care Home in 2016 with advanced dementia. He was totally dependent on carers for all aspects of personal care in the remaining months of his life. I cannot find fault with the standard of care he received there. Unfortunately, his condition was not going to
improve but he was able to end his days there without the need for hospital admission. The terminal care he received was excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda W (Daughter of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was resident at Shaw Red Hill at the end of 2016 for end of life care. The care she received was excellent. The staff were kind, compassionate and professional. The home was always kept clean and the meals which are freshly prepared on the premises were very good. My mother was treated
with great respect and kindness and was nursed excellently.
My mother passed away at the home just before Christmas and the staff could not have been more kind to my sister and myself at such a very sad time.
I would have no hesitation in recommending Shaw Red Hill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paula M (Daughter of Resident) published on 17 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffers from dementia and other ailments. We moved him from a care home in Upton as we were very disappointed with the care he was receiving there. What a difference! This home is efficient, kind in their dealings with my father. The staff are hard working and they show huge empathy with
all their residents. Plus the communication between the family and the staff is exemplary. The residents are happy and very well cared for. What a super place. I cannot recommend it highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne H (Daughter of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since arriving at Shaw Red Hill, my mother has received exemplary nursing care and support. As a family, we are able to relax in the knowledge that she is respected and looked after. No one ever wants to be in my mother's situation and institutionalise, but the fact she has been so well looked after
is the only reason she has continued to be with us this past four years. Lovely staff, understanding and very attentive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.598)

Overview of Review Score

The Review Score of 9.6 (9.598) out of 10 for Red Hill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.598 for Red Hill is calculated as follows: ( (335 Excellents x 5) + (179 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 530 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Red Hill is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Red Hill to verify any information. View our terms and conditions. Red Hill has an Enhanced Service - more info.