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Red Hill

229 London Road, Red Hill, Worcester, Worcestershire WR5 2JG
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Red Hill, Worcester
Red Hill, Worcester
Red Hill, Worcester

Red Hill Care Centre is a seventy capacity Worcester facility that offers personalised elderly care packages, including for many with a challenging form of dementia.

A spacious environment with good wheelchair access means the care home is excellent for residents with mobility issues, together with an organised and efficient practice of care.

A talented team look to adhere to all Care Quality Commission requirements and remain up to date with developing care methods and technologies.

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Care Provided by Red Hill

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,400
Residential Dementia CareFrom £1,300From £1,400
Nursing CareFrom £1,350From £1,400
Nursing Dementia CareFrom £1,400From £1,400

Contact Red Hill to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Dulcie Link (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • No specific visiting times though ask that Residents meal times protected

Parking

  • Large car park

Red Hill Reviews (105)

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9.7

Red Hill has a Review Score of 9.7 (9.687) out of 10, based on 33 reviews in the last 2 years. Over all time Red Hill has 105 reviews.

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Showing 105 reviews matching selected criteria
Review from B N (Daughter-in-law of Resident) published on 6 August 2025 Submitted via Website
Overall Experience

My mum-in-law was a resident for just over two years and it has been a positive experience overall. There were several stand out positives. These positives included: regular activities, regular meetings with the manager, involvement of community, food that always appeared appetising, approachable and caring staff, option to have hair and nails done, and above all person centred care.

Unfortunately there were some issues. I am not an electrician, but the socket in the bedroom appeared dangerous to me. I do not remember if we mentioned about the socket (our bad). I will say that any issues or queries that we had were always quickly resolved by staff.

Care in the final hours was exceptional. Compassion and empathy were foremost at this sad time. The Last Office was beautifully carried out.

A huge thank you from the family.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for taking the time to share your detailed feedback about your mother-in-law's time with us. We take all feedback seriously and will ensure that your concerns are addressed, looked into, and that necessary action is taken. Thank you again for your kind words and for trusting us with your mother-in-law's care.

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Review from Christopher A (Husband of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

Residents bathroom facilities are dated but totally adequate. Some windows have broken seals. On the other hand the ratio of staff to residents is far above more modern residences I have experienced. There are quiet gardens which residents can look out on or taken into. Main issue is for visitors gaining access at weekends when no one is in reception apart from passing laundry and kitchen staff, after handover when residents are taken to lounge after breakfast, staff are then engaged giving personal care to residents.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for your kind feedback. We will look into the concerns raised by you and take necessary action required. Kind regards,

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Review from Lesley L (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience

Home from home nothing too much trouble, staff show compassion and empathy, diet good amount of choices, no concerns at al in any aspects how the home is run

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feed back , we will share the comments to the staff team.

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Review from Julie F (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

Dad has been encouraged to engage in different activities and experiences, although mostly he likes to stay in his room. The staff are well mannered, very respectful and kind, being aware of all of his needs. The management have a wonderful inclusive policy to involve relatives and friends in regular sessions to discuss, support and ideas. Red Hill is a complete contrast to where mum resided and they constantly put us siblings at ease, are flexible and friendly. They showed real care towards Dad, which is invaluable.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feedback we appreciate it and will share this with the team who supports your dad - thank you.

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Review from T C (Niece of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience

The staff on Saffire were so caring and looked after my aunt beautifully, during the two years she was at Redhill.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your Review, we will share this with the staff on sapphire who will appreciate your feedback.

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Review from Karen W (Daughter of Resident) published on 26 March 2025 Submitted via Website
Overall Experience

Lovely place moms happy and settled there and very happy with the care she gets staff are nice meals smell good and she's always clean and looks happy I always made to feel welcome when visiting and would highly recommend this nursing home

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for taking the time to review Red hill, we appreciate your Feedback. we are pleased your mum is happy at red hill. we will share your feedback to the team.

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Review from H S (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident at Red Hill care centre for six months and since the day she moved in, I have been impressed with the level of care and support both my mother and I have received. I have found the management team to be straightforward, efficient and extremely responsive to requests I have made and the team at Red Hill are all very kind hard working and professional. Mum is treated with dignity. She is encouraged to be as independent as she is able to be and is allowed to make her own decisions regarding her care where this is possible. I feel extremely pleased to have mum settled at Red Hill.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you , we appreciate your feedback .we are happy that you and your mum are impressed with the level of care and support you receive. we have shared this review with the team that continues to supports your mum.

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Review from K M (Wife of Resident) published on 30 January 2025 Submitted via Website
Overall Experience
This is a very caring and homely facility. All the staff are friendly and welcoming, it does feel like home from home.

On the downside, the bedrooms/en-suites are beginning to look very very dated and tired.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for your thoughtful feedback. We're delighted to hear that our staff create a warm and homely environment. We appreciate your comments about the bedrooms and ensuites and will pass them on to the team for consideration.

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Review from E G (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience
We had a wonderful party for my mum's 70th. The care staff were so helpful and made us some lovely sandwiches and a super buffet.
Mum loves her time at Red Hill. They know her so well and take care of all of her needs. The staff are friendly and attentive to her and always polite and helpful when we are visiting.

Mum also gets the opportunity to get involved in various activities. She loves all of the arts and crafts but singing and listening to music is her favourite.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for your lovely review. We're so pleased to hear that your mum's 70th birthday celebration was special and that she enjoyed her time at Red Hill. We will pass your sentiments on to our home team.

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Review from Rebecca M (Granddaughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

Couldn't be happier with my grandmother's placement at Red Hill. Every time I visit she seems happy and content. Her room is well-kept and tidy and the bed is always made. The staff are welcoming and friendly and nothing is too much trouble for them. The staff are responsive to any questions I may have. The communal areas are clean and well-lit, and the facilities are great. Plenty of activities that my Grandma enjoys being part of. All in all would highly recommend Red Hill. Thank you for all you do.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for your wonderful review. We are happy to hear that your grandmother is happy and comfortable at Red Hill. We truly appreciate your kind words about our team and facilities. I will pass your sentiments on to the home team.

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Review from Sue L (Daughter of Resident) published on 14 November 2024 Submitted via Website
Overall Experience

I feel so fortunate to have got my Mum into Red Hill. All the staff are so friendly. The care she has received has been excellent. At the very end of her life, the staff were all so loving and caring to her and also to me. They made a very difficult experience as good as it could possibly be. Mum has also made some good friendships with other residents whilst she has been at Red Hill. I have felt so reassured to know she is being looked after so well and that if the staff are concerned about her they will contact me. This has been an invaluable part of the care for me, as I live in Yorkshire and am an only child. Honestly, the support and care offered has been exceptional. Thank you.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your review and kind words, it's very much appreciated - I have forwarded your comments to the team.

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Review from Ann P (Daughter of Resident) published on 11 November 2024 Submitted via Website
Overall Experience

My mom has been here since August for residential care. She has settled in quite well and quickly. She has dementia so change hasn't always been good. She's always happy and relaxed. Staff are always caring happy and helpful. Nothing is a problem for them and I know she is safe. They look after all her needs and so that helps all the family know she is safe and secure. I thank you all.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your Feedback, we appreciate your feedback, Glad your mum settled in well and that she's happy.

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Review from Sandy J (Respite Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience

The staff and care are faultless. It is very difficult to make friends so I feel quite lonely at times.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feedback, we are sorry you felt lonely at times and we hope that you have settled now back at home.

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Review from John M (Son of Resident) published on 30 August 2024 Submitted via Postal Card
Overall Experience

The staff were excellent, being caring, compassionate and thoughtful to my mother and some of the staff were beyond exceptional. Too many names to mention. I shall miss seeing them.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feedback, it's very much appreciated, will share this review with the team.

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Review from Andrew J (Civil Partner of Resident) published on 30 August 2024 Submitted via Website
Overall Experience
Very friendly and helpful staff, clean environment, very good facilities.
Always willing to alter room contents to suit personal and seasonal changes.

Many one-to-one activities are ongoing. Singers and entertainers visit regularly.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feedback it's very much appreciated and we will share your review with the team.

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Review from E H (Daughter of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

My father was happy staying here. He joined in activities and danced in a wheelchair. As a family, we were informed about activities and care plans. Meetings were good. Staff great and caring. Helped to have nurses on site. Great dining facilities, Dad liked sitting at a table to eat meals. Lounge - good space where everyone sat together. Bedroom - comfortable bed. Friendly, helpful, caring staff.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for sharing your father's positive experience at our care home. We're delighted to hear that he enjoyed the warm and caring environment. Kind regards.

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Review from Sara G (Daughter-in-law of Resident) published on 9 August 2024 Submitted via Website
Overall Experience

My father-in-law was in Redhill Nursing Home for 15 months. He absolutely loved his time there, he always said that the staff were excellent & very caring. We as a family also found that he was well looked after, he always looked well cared for, clean clothes & the staff always made sure that he looked well groomed. His complex medical needs were always dealt with very well. He never lost any items of clothing & when his washing was returned to him it was beautifully clean & whites were still lovely & white. My father-in-law was not a big eater but when food was served to him, it always looked very nice, the menu was not very varied, however, you could always request something that hadn't been put on the menu & the kitchen staff would be more than happy to oblige. The staff went out of their way to make sure he was happy at all times. We would definitely recommend Redhill Nursing Home.

Reply from Dulcie Turner, Home Manager at Red Hill

Thank you for your feedback it's much appreciated, so glad that your father-in-law enjoyed his stay at Redhill. We will pass on your kind comments to the staff.

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Review from Elizabeth N (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card
Overall Experience

My mum moved to Red Hill in April 2024. She passed away at Redhill in June 2024. Although she was only there a short time, first in the Sapphire Unit and then in Emerald, she was so well cared for. The staff were very focused on delivering the best care for Mum. She received end-of-life care and passed peacefully with family surrounding her - the manager leads a well-motivated team.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for sharing your experience with Red Hill. It's heartwarming to hear that your mum received compassionate care during her time with us. Thank you for trusting us with your mum's care.

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Review from Jennifer C (Daughter of Resident) published on 19 July 2024 Submitted via Postal Card
Overall Experience

Staff went over and above to care for my mother, who, after being a resident from May on nursing care, was eventually on end-of-life/palliative care. Kindness and respect were given to Mum in her relatively short time with the care home.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for your heartfelt review. Our team is dedicated to providing the highest level of care with kindness and respect, especially during such critical times. It was an honour to care for your mother. Kind regards.

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Review from Carol F (Daughter of Resident) published on 19 July 2024 Submitted via Postal Card
Overall Experience

Mum was only at Red Hill for a couple of months but we were so grateful to the staff who were always so kind and caring during mum's last days.

Reply from Rahi Joshi, Marketing Associate at Red Hill

Thank you for leaving a kind review. Kind regards.

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Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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